Mid/rear Seats Assembly problems of the 2014 Jeep Grand Cherokee

I had just parked my Jeep and reached in the back seat to grab something when my headrest popped open and smacked me in the side of my head. Didnt feel great and I cant get it close back up. Heard other people have had this problem, hopefully they recall this soon. Love my Jeep.

My family was driving down the road at approximately 50mph on a 4 lane city street. I was sitting in the passenger seat speaking to my son in the back seat when I was abruptly hit in the side of the face with the seat. We had no idea what happened until my son said the seat blew up. We stopped and got out of the car to see that the headrest had deployed somehow.

My seven month pregant fianc� and I entered the vehicle and before starting the truck the passenger side (ahr) headrest deployed without provocation. There was no accident to cause it to deploy and during the incident it struck her in the back of the head. When this happened she nearly had a panic attack having been startled. The broken pieces from the headrest flew out and landed in the back of the vehicle. Had somebody or my child been in the rear seat they would've been showered with pieces as the headrest exploded for no apparent reason. Called Chrysler and they will not cover the repairs because the vehicle is 600 miles over the bumper to bumper warranty. This being a safety issue it really boggles me why I am liable to pay for damages. This isn't a normal wear and tear deal with the vehicle, this is a safety issue. Now that the headrest has exploded she is even more in danger riding in the seat, the headrest being apart causes her to adjust how she sits in the vehicle including how she holds her head. If there is a rear-end collision my fear is the malfunctioned piece of safety equipment will cause more damage than help. This is not acceptable to have customers riding with malfunctioning head restraints.