Radio/tape Cd Player problems of the 2014 Jeep Grand Cherokee

11 problems related to radio/tape cd player have been reported for the 2014 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Grand Cherokee based on all problems reported for the 2014 Grand Cherokee.

1 Radio/tape Cd Player problem

Failure Date: 07/01/2019

I have a service shifter light coming on constantly as well as some random radio station changes. It all started after last recall was fixed. I love my Jeep but am so frustrated.

2 Radio/tape Cd Player problem

Failure Date: 01/19/2019

Seats - drivers seat - seat controls brok away from the seat. Seat control trim replaced, seat frame replaced, problem has returned again. Radio - screen goes black randomly. Radio replaced 2 times and module once these are over various dates an currently an issue again. Will select current date.

3 Radio/tape Cd Player problem

Failure Date: 11/17/2018

Navigation system displays incorrect information. Map is 2012 for a 06/13 build on a 2014 vehicle. Also, radio software cannot be updated, which is needed for map update. Jeep claims neither is a defect or fraud. Navigation displays incorrect roads (names, locations), speed limits, and intersection/junction information. Huge potential for accidents. Problem when in motion.

4 Radio/tape Cd Player problem

Failure Date: 11/15/2018

Will push to start while my foot on brake and it will not start. Lights radio all interior will turn on but engine will not start . It happens at first attempt in the morning and it will happen at all hours of the day. It could be off for 15 minutes to 5 hours and it will stall the same. Its parked in garage, but its the same if I leave outdoors. This has become an every day thing for the last 3 or 4 months.

5 Radio/tape Cd Player problem

Failure Date: 05/22/2018

Over-the-air software update. Accepted the update one time. Update occurs almost daily. While updating the infotainment display only shows progress bar (15-20 minutes) while driving. After update download complete the screen never changes back to original intended functions during ignition cycle. Next ignition cycle the screen appears normal until update occurs again, but functionality is very slow to respond or does not respond to "touch" requests for climate controls, navigation, radio, etc. When reversing, the back-up camera image screen has a long delay of 5 seconds or more. Backing maneuver usually near completion when image finally appears. Camera image is not available during the update or after update complete and not until next ignition cycle. This is a safety issue. Navigation system rarely functions when the screen is available.

6 Radio/tape Cd Player problem

Failure Date: 08/16/2017

The touch screen panel for my radio goes out and does not allow the radio to play while driving and when first started. Sometimes my bluetooth doesn't connect at all. Three months after my warranty expired the sirius radio stopped working and I was forced to cancel my subscription. The stations came up but nothing would come out of the speakers when I would select the buttons. Took it to the dealership and they told me since my warranty had just expired they would not cover the cost and I would have to pay $600 to get a new radio if I really wanted the satellite radio. They said the antenna for the satellite radio had burnt out. My car was barely 3 1/2 years old at that time. Sometimes when I connect my phone it doesn't allow me to switch songs unless I change it through my phone. The whole radio, bluetooth, media sections on my touch screen have glitches.

7 Radio/tape Cd Player problem

Failure Date: 06/15/2017

I purchased my used 2014 Jeep Grand Cherokee from jt's Chrysler & Jeep in lexington, SC on may 27th, 2017. Sometime a few weeks later in June, we started having issues with our radio and touch screen panel. It did an automatic update by itself (screen said to keep vehicle running for 15 mins to complete) and now it will not save any presets that we try and save to it. The volume to the radio works fine some days, other days, we cannot get the volume to work on the radio at all. . . Or worse, sometimes it will let us turn the volume up some and then we cannot get it to turn back down (causing issues when I need to hear things outside of the vehicle) until we power the ignition down. It has affected the navigation and speakers to some degree already and we have taken it back to the dealership twice to have it looked at with no resolution. They have told us they tried a "flash update" but it still has not helped. We constantly get an error message stating "vehicle phone needs service". I did some research after our last service appointment and realized there was a recall on the radio's for this model and year Jeep for the same issues we are having but, I do not see our VIN # listed in the recall. I am looking for someone to shed some light if possible on how we can go about getting this resolved. Thank you!.

8 Radio/tape Cd Player problem

Failure Date: 12/22/2015

I have huge problems with the key-less ignition and the engine not turning off in two circumstances. First, the engine is very quite and the radio does not turn off when the car is turned off. If you miss the shut off button the car continues to run even when you leave with the key. There is no warning when you leave the still running car with the key. You come back hours later and the car is still running. Second, the electronic shifter is so inaccurate that it is very easy to try to put it in park and leave it just short and in reverse. The Jeep won't turn off while it is still in gear, but it is so quiet that it is easy to miss that it is still running (particularly if you did not immediately get out of the car). When you take your foot off the brake the car starts to roll. Very dangerous. Jeep's response is to put the parking brake on, but who does that anymore if you are not on a hill.

9 Radio/tape Cd Player problem

Failure Date: 12/05/2014

On 3 separate occasions in the last two weeks my 2014 Jeep Grand Cherokee has rolled unexpectedly once the transmission has been put into park and the engine turned off. The first time it happened, I drove into a sloped driveway. I put the car into park, turned off the car, and sat in the driver's seat to compose an e-mail. My foot continued to be on the brake. A minute or so later, when I completed my task, I opened the door and began to get out, having not put on the emergency brake. As it was a gentle slope, I did not notice the car beginning to roll immediately, but once outside the car I realized it was rolling backwards. I turned and got back into the car and applied the emergency brake, almost falling in the process. At the time I thought that I might have put the car into neutral rather than park, as the gear shift is electronic, and is slightly different in feel from older transmissions. Believing that it was my error, I did nothing about this. Then, over this past weekend it happened again, and I wrote to Jeep via their owner portal, to ensure that it was reported. On December 3rd, I scheduled a service for Friday December 5th. Yesterday, December 4th, I took the car to a car wash. The attendant was doing detail work, and after taking it through the wash, he parked it. I walked toward the car, and he got out of the car once he had put it into park and turned it off. He exited just as I got to the front driver's side corner. The car began to roll again, and was on a slope. Had the attendant not jumped back into the car and applied the brake, both of us would have been pinned in place, me between the door and a large cement planter, and he between the door and the interior. I quickly videotaped the attendant briefly recounting the story, and obtained his contact information, as well. The Jeep is now at the dealership.

10 Radio/tape Cd Player problem

Failure Date: 08/15/2014

I really need your help. In April of 2014 I bought a brand new Jeep Grand Cherokee summit edition for $60,000. I was thrilled to have finally owned my dream car since 1997! I started having issues with the car in August. . . And when I say issues, I don't mean the radio blitzing out. The car turned off in the middle of a 4 way intersection and wouldn't restart for 3-4 attempts!!!! terrified I took it to the dealership who said it registered some check engine light codes but they couldn't find why it did that. They turned the light off and had me pick the car up. After repeating the same thing, about 8-10 more times the car just shutting off and going back into the shop a second and third time they now said OH we figured out what the problem was and its fixed. I was thrilled for this to be over! a couple weeks later I was driving on the freeway going 65 mph with no cars around me or insight. All of the sudden the car dashboard said brake!!! and the car applied the abs brakes and abruptly slowed the car down to 40 mph!!!! I was so scared at that point, to top it off the car again shut off and the check engine light back on. I took the car to the dealership for the 4th time where they now have put me in a rental for 40 days. This time I was told my car registered 57 codes but they were not able to fix or diagnose the problem. I expressed my concern when I was asked to pick the car up. I don't feel safe in that car and I have lost faith in that vehicle. I asked that they buy the car back since it legally falls under the lemon law and they refused. They left me no choice but to hire a lemon law attorney. I now have lost faith in Jeep/Chrysler for the way they are handling this. They would rather put myself and others in harms way than to do the right thing. Kelly.

11 Radio/tape Cd Player problem

Failure Date: 10/05/2013

Started 2014 Jeep gc and centre evic screen failed to turn on. Contacted Chrysler 1-800 number and they had no record of known issues. Searched internet and apparently there are known issues. Went to Jeep dealer and they 'had no idea' . . . Have only had vehicle 2 weeks ! have booked in vehicle with dealership. So much depends in having that radio/control unit functioning.


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