Brake Disc Caliper problems of the 2015 Jeep Grand Cherokee

I purchased my Jeep Grand Cherokee in Jan 2016 and it had recall for the electronic shifter and brake caliper. Fca issues the recall without having parts to fix and after a month of waiting I cannot get the dealership, dick huvaere in richmond, mi to get me in to finish the repair on the recall. The dealer was no clear if the vehicle is safe to drive and they did not offer a rental while the parts are on back order.

I brought my vehicle to mark Dodge Jeep dealer at 3777 gerstner memorial blvd, lake charles, la 70607, (337) 474-2640, on 6/17/16 for the left front brake caliper recall. They checked the part and determined I needed a replacement. They told me they ordered it, however it has still not come in yet, and that was over 3 months ago. I have called them several times during this 3 month period. Each time they report a different story. Once they said it was on back order and they could only order one brake caliper per week. Another time they said I was next on the list to get one. They next time they said it was in, but they called back to say it was not in. They have told me a number of excuses that never add up. They cannot tell me when the part will arrive or what to expect. Please investigate this dealer and the process they are using to fix these recalls. I would like to get this issue repaired and dont feel that I should have to go through the expense and time to drive to another city to have this recall repaired.