general problems of the 2015 Jeep Grand Cherokee - part 1

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my Jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my Jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My Jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My Jeep was towed to the dealership for diagnosis. I have not picked up my Jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.

Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up speed also engine light is on continuously. Contacted dealer and requested repairs dealer was non-compliance. I had to pay for repairs myself. Still having issues and engine light still on. Contacted dealership and requested reimbursement for repairs 5 months ago haven't been reimbursed yet. What can I do. Spent $1400 for repairs.

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.

Blinker switch with not reset when turning right . It just clicks but does not turn off.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 30 mph, the windshield wipers unintentionally turned on, the infotainment screen darkened, and the vehicle loss automotive power; the vehicle failed to shift to park. The vehicle independently turned off and after several minutes independently started however, there was an abnormal sound coming from the engine compartment. All of the warning lights was intermittently illuminated. The contact stated that she had to call the local police department to assist her with exiting the vehicle safely however, no police report was filed. The failure occurred on several different occasions. The contact stated that she sustained emotional distress due to the incident. The vehicle was taken back to the place of residence. The contact did research and was made aware of NHTSA campaign number: 16v240000 (power train) however, the VIN was not included. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerked abnormally. The contact stated that an unknown message was displayed on the instrument panel. The contact stated that on a separate occasion, the gear shifter icons and gauge icons failed to activate and function as intended. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact asked the dealer to complete the recall repair; however, the dealer refused. The vehicle was not repaired due to the cost. The failure persisted, and the vehicle remained at the residence unrepaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000.

The electronic shifter goes out of gear showing a long line with no gear letter while I am driving. I have to hurry and put it in a gear. It has done that while driving at a fast speed and a low speed. It scared me when I was on the highway going between 70 and 85. At first I didn’t know what to do whether to apply brakes or shift back in gear. I couldn’t apply brakes because someone was right behind me so I grab the shifter and push the button and put back in drive. That happened to me about three or four times going to work on a busy highway.

After an oil change, my Jeep starting ticking. I've read of several recalls. My Jeep is having all 10 of the recall issues.

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as I read it is common with these problems , when I purchased the vehicle as well they said it was just a frozen trunk gate spring but once I looked up the problem happening it is said to cause the gate to go out.

Car does not accelerate on a hill readily. Difficult to get it to move as necessary at times.

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck. One night ( about 8/12) car lights turn on and off and power gate lift opens randomly and battery catches fire which is extreme danger. Someone was able to put it out in time. This is a fairly new battery. Car has been in dealership for about 3 weeks now and I have been told that the body control module failed causing non stop current to the battery causing it to explode. I am now being charged $1600~ for repair/ parts.

I had a warning code of service electronic throttle. It then started to regenerate and we took it to lithia Jeep to fix egr recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, metal flakes found in oil. Suspected hpfp sucked into engine causing havoc. The hpfp is an open recall but no available replacement parts. I'm currently out of a vehicle. I've contacted Jeep but haven't heard a reply.

Usb 12v connector caught fire and melted the panel while car was off yes it is available for inspection upon request if it would have happened while driving it would’ve put all passengers at risk it has not been confirmed by a dealer it hasn’t been inspected by mfg. Insurance or police. There were no warning lamps, symptoms or msg. Prior to the failure this happened 7/31/2023 I was unloading my groceries from the back when I came back out to get more bags, I noticed that the cabin was full of smoke. I’m trying to get an estimate to replace it so I can file a claim with my insurance company.

The contact owns a 2015 Jeep Grand Cherokee laredo. The contact stated while driving 75 mph the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The contact also stated the vehicle was able to shift into gear without engaging the gear knob and without depressing the brakes. In addition, the contact stated the gear did not shift into the desired gear without wiggling and bumping the gear shift to release the gear stick. The vehicle was taken to the dealer who informed the contact the vehicle was repaired under NHTSA campaign number: 16v529000, however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes. . It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can’t give me a reason why it keep happening after that. Most recently, once I was able to work again after it had shit off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.

Blinker switch will not go back after making right hand turns.

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the acc something about manual something. Then we lost power. Since we were on the highway we turned the truck off and started it again to potentially reset. We drove a couple blocks to exit the highway and lost power again. The we got out of the vehicle and smelled smoke. We peaked under the hood and saw fire. We all got out, grabbed our stuff and then the fire spread and engulfed the truck. Total loss.

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn’t be drained.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently while driving, and occasionally failed to turn off when the vehicle was turned off. The dealer was contacted and informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

I can hear my Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these Jeeps. Also the computer isn’t working correctly software is to old to update.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "service transmission - restart in park with vehicle at zero speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several attempts and resumed normal operation. The vehicle had been taken to several independent mechanics and the dealer; however, the failure could not be duplicated nor was the cause of the failure determined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

The instrument cluster stopped working and is completely blacked out. There was no warnings that it was going to happen. It just stopped working and no I do not need a new fuse. It's just a bad cluster.

My 2015 Grand Cherokee has a service shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned. I took the car back again and was told the system wasn't reset. Two weeks later problem returned. Took it back to dealership and was charged to reset two more codes. Two weeks later the problem returned. Took it back to the dealership and was told power steering pump had leak and was traveling to the area where the sensor was causing it to go off. Paid for more repairs and now 4 days later the service shifter light is back on and more frequently than before. This issue nor should any issue cause someone to continuously miss work to deal with a problem that has caused at least one fatality that's well known about. Nor should it cause an expense every time the vehicle is brought in. This is a problem that could cause serious harm if not addressed and if the problem cannot be addressed then at the very least someone should be willing to say so instead of grasping at straws trying to fix an unfixable problem.

Check engine light code p06de occurred 04/2022. Oil pressure sensor removed and replaced. Check engine light code p06de occurred 05/2022. Performed 2nd oil change in less than 1 month. Check engine light code p0440 occurred 10/2022. Evaporative system integrity monitor switch replaced. Check engine light code p06de occurred 03/2023. Oil pressure sensor removed and replaced (including r&I lower intake manifold). Check engine light code p06de occurred 04/2023 oil pressure sensor removed and replaced. Replaced oil pump and gaskets needed for reassembly of engine. Check engine light code p0523 occurred 05/2023. Replaced transfer case module. Check engine light code p0523 occurred 06/2023.

Without warning the vehicle will not start, and displays that the tpms system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a day of not starting, the vehicle will start again, after no fix action was taken.

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? what if she was on the highway?? what if the vehicle started on fire?? the vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.

Driving my 2015 Jeep Grand Cherokee, in oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. Displaying the message 'vehicle speed is too high to shift' while at full stop stop sign both times trying to restart it, the engine would rev violently and shut off, only to restart after a few minutes and drive as normal. Both times in high moving traffic, narrowly avoiding traffic. The 2nd time I was on the NY triboro bridge and used road flares to alert traffic called the dealer and they claimed to have never heard of this before. Couldnt find any issues or replicate the issue. Attached are several issues of other drivers having the same issue and still @jeepc laims no knowledge. Does someone have to die to fix this issue.

My car has been having symptoms of a recall associated with other 2015 Jeep Grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But the recall is not VIN specific so I can’t get it fixed fully covered by my dealer. Can you please review and assign the recall to my VIN? thank you.

Once the shifter was moved into "drive" , the transmission would automatically swith it to "park" that would not allow any movement! it happened on the same day to all three of us. Several hours later, the transmission seemed to work. Waiting for diagnostic service at umansky Jeep in charlottesville, va. This shifter movement could potentially lead to an accident! we occasionally tow a trailer and risk to other motorists and us would be substanstial! please initiate invastigation sincere there a multiple complainst related to transmission.

Check engine light on. Recall issued, dealership contacted, recall repaired. Check engine light off for approximately 2 weeks only. Check engine light on from then until present.

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost all ability to control my Jeep. The Jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

Service shifter is coming on and it's a safety concern as I'm struggling to see what gear I am in. None of the gear indicators light up.

The vehicle takes a long time to turn over to push to start. So you have to redo it and try it again. Along with us, the touchscreen takes a long time for for it to turn on. Which obviously that controls your ac or heat. I've gotten a new battery twice in the past four months. I'm scared I'm going to go somewhere one day and get stranded. I've taken my car to the dealership where I have a warranty on my car and they refuse to fix anything else except put a battery in it every time. I have a full coverage warranty on my Jeep but I cannot get them to fix anything and this is the fourth time I've been to the dealership and they won't fix anything else.

Service shifter light came on while driving, had it towed to the dealership, 5 days later they said nothing is wrong with it so I took it home. A week later, service shifter light came back on while I was driving on a side street, all the lights on the dash came on, unable to control anything, lost steering, then vehicle shut off in the middle of the road. Tried to turn the vehicle back on to no luck, sat waiting, then after 15 mins the accessory engine came on, lights flashing, windshield wipers going and the message "do not park until safe at your destination. " took the Jeep straight to the dealership, dealer plugs it is 70+ miscommunication errors pull up. Dealer calls me 3 days later to come get my Jeep and says nothing is wrong with it and they cannot diagnose it unless they see it in the act. I refuse to go pick it up as there is something wrong and I am not driving it with my 9month old.