general problems of the 2017 Jeep Grand Cherokee - part 2

Sunroof exploded while driving on highway bypass at 55 mph. No other traffic on the road. Clear day. No birds in area. Smooth road surface.

I owned a 2017 Jeep for only 45 days before the throttle stuck wide open and it was totaled! I am very fortunate that nobody else was injured because my Jeep sped across the church parking lot, ran over 3 telephone pole (lying on the ground at the edge of the parking lot) and crashed into the fencing of my church's softball field. I pushed the ignition button and the engine would not turn off. I pushed the breaks and it would not stop! eventually the Jeep was stopped by the fence while all 4 wheels continued spinning out of control. I do not understand how it finally shut off as everything I tried had no effect! I will never trust a Jeep again in my life!!!! this was very scary and unacceptable!!!!.

Placed car in park, left running, got out of vehicle and the Jeep started moving. Park did not fully engage causing to go forward hitting a tree. Trying to find out if other Jeep Grand Cherokee had not engaged fully in park when left running.

I I was driving in my moms 2017 Jeep Grand Cherokee and in motion on a city street and I was not aware of the seat setting button on the drivers side panel door its positioned in a terrible place for people with longer legs, I had dropped a milk shake after picking it up out of the cup holder and it slipped out of my hand and between my legs rolling behind the brake, it had a lid on it so I wasn't worried about it spilling or making a mess. I just casully tried to pick it up by spresding my legs and reaching down to pick it up while keeping my eyes on the road. But, that ended up being the wrong thing to do ,my knee hit the s button for the drivers 1 and 2 memory. The seat started going forward and I couldn't stop it. I had my legs spread to pick up the shake I had no time to do anything with them the next thing I knew I was pinned between the steering wheel and the car seat my lknees and legs were scrunched. I couldn't steer,I couldn't hit the brakes,I was, pinned very tight against the steering wheel. Im a big gu, it was tight,I couldn't brake because my legs were pinned as well, I was helpless. , I wrecked into a car and then hitting a bridge being so close tto the steering wheel the air bags all went off all I remember was the seat going down after going all the way to front and then dropping down and staying there I was dropping down when the bags hit me . I knew that the seat controls were down on the left side of me. Tried to make it stop, so I could. Im wondering if anyone else has ever hit this button by accident and the seats started doing the same thing to thenm as it did to me. Is this is an electrical defeact or it was just a fluke? and why does the seat do that when the car is moving. I think it should be automatically turned off while moving. If the button is going to be there. Im so sorryfor the family. We all shouldn't have had to go through this.

Sitting in my driveway waiting for my daughter, vehicle was in park on a very, very small incline - almost flat. Within a minute of sitting there, it started to coast/move backwards. I had to put my foot on the brake to stop it from going onto the road.

Purchased a 2017 Grand Cherokee limited 5 months ago. It has 17,000 miles on it, went to back out of my drive- screen flashed service shifter. Shifter locked up and could not put back in park. I was able to shift after several minutes of it being locked,.

When taking off and sometimes while driving, the rpm's reb way up, engine slows down, eats gas like crazy. Have to stop, turn engine off, and start again. In heavy traffic on express way, very difficult to stop and start again. Repairman cannot find problem. Happens at different times and to often for me. Nov 10th was the last time.

Service shifter light came on dashboard display and the orange indicator light on the p/d/n display went out. Jeep was serviced at Jeep dealer and diagnostics diagnosed shifter bezel repair needed. Part ordered and returned for service and subsequently could not drive out of the Jeep garage! now a new shifter unit is needed. The Jeep locked itself in park. The tech brought the car out after service and when I started it, the check engine light was on. I notified the tech and then he could not get the Jeep out of park. They put it in neutral to push it back into garage. Checked cargurus and many, many complaints filed about this same issue. My 2015 Jeep had a shifter recall. Maybe still an issue Jeep????.

My ac evaporator core failed in my Jeep Grand Cherokee which is only three years old. The core is under the dash board and uses the r-1234yf freon which is a dangerous gas that leak out in my cabin of my SUV. The evaporator core should be redesigned not to fail and leak the dangerous gas in my vehicle. The r-1234yf freon gas is expensive and the evaporator core is designed to fail. . Most cars evaporator core will last on cars way over 6 years or more. This is gas leaking is a safety hazard to the driver and the evaporator core should be recalled do to its defectiveness. I'm waiting for the dealership to order and replace the evaporator core and reload the freon at $1900. 00 cost. This should be on the recall list may people can be effected on this plus this freon can explode if the car is in a accident.

When I turn the car off. It automatically starts up. It does this periodically. This occurs when the vehicle is station and parked.

Service shifter comes on now and my friends car did this while driving locked up her wheels lost control and was lucky not to get into a deadly wreck 2017 Jeep06 Grand Cherokee.

While driving my 2017 Jeep, I received a warning on the dash with a ding that said service shifter. My vehicle had approximately 31,000 miles. It would not shift out of drive and into park. I was able to drive it but it was constantly dinging with the service shifter erred. When I stopped I could not move the shifter. I had to stop kill the engine and wait several minutes before the error cleared and I was able to shift the vehicle. I took it to our Jeep dealer to be repaired. He replaced the shifter harness. I have read many Jeep owners have had this problem and have had the shifter replaced only to have it occur again. It cost over $500 to replace.

My electronic stability control turned off and won't turn on, my fcw front collision warning is off a won't turn on but the sensors in the front work fine and detect objects near the bumper.

Your web site does not recognize this VIN number. I contacted Chrysler who did recognized this VIN and could not say why your web site did not. Please advise.

Car stops and stalls during, it can happen at an intersection when driving. Car asks you to put into park while driving-- the shifter locks and then it says put in drive and doesn't respond so you sit there for a minute then your able to turn the car off. !! huge saftey concern! I do not feel safe in my car scared to death to drive this.

My sunroof exploded while driving on highway. There was no debris on the road and I am sure I was not hit by anything. Sounded like a tire blew and before I knew it glass was falling all over me and my car.

While driving southbound on I-75 near the joslyn road exit, my sunroof glass exploded for no apparent reason. There is no overpass and there were no vehicles in front of me. Luckily my sunroof shade was closed so the broken glass all flew outside but the explosion was extremely loud and could have caused injury to myself or other drivers.

Roll-away recall just as in California in 2016 vehicle was in park and turned off, I get out to get around to the other side of the car to get my son out of the car seat. The car just starts rolling away. The vehicle stopped after hitting the exterior of my home causing damage. Once I got in the car, the vehicle was on ( even though I turned it off).

When I purchased the vehicle, I was told it was flat towable behind a motorhome. After purchase I then had to spend $500 to have a wiring harness installed to prevent death wobble of front steering/wheels. The second time I towed the vehicle, the back brakes locked up destroying tires, rims, and other unknown items at thisw time.

2017 Jeep Grand Cherokee limited 4x4 says "service transmission". This is a new vehicle and already is having issues with transmission!! this appeared while driving.

Service shifter comes on when I start the engine. Took to the dealership and they have tried replacing the module twice with no luck. The dealership told me that I need the floor shifter replaced. Well I did that and it still doesn't work. The service shifter error still comes on. I have not had any issues driving it, yet. Forums are full of Jeep owners with this same issue. Some has been while they are driving down the highway and the car will just die.

Vehicle comes to a stop and activates auto stop/start. When lifting foot of brake to proceed to a turn, the engine turns on, vehicle moves, then turns off displaying, �auto stop/start not available�, for approximately two and a half minutes, I was stuck in the middle of an intersection trying to turn over the car. Eventually after putting the vehicle in park, releasing the brake and turning off the vehicle completely, I pressed the brake and turned on the vehicle successfully. Numerous occasions of this very same incident have occurred in random. Random engine shut offs while in motion have occurred as well requiring the same steps listed above. Vehicle is equipped with this �eco technology� 100% of the time unless, a button is pressed to deactivate temporarily. (no way to permanently shutoff this feature, no solution from dealership. ).

While driving my 2017 Grand Cherokee in drive mode in a intersection turning left, the dashboard showed a message of �shift into park� and was put into a neatural mode by itself disabling drive mode options but still in a �drive� status not allowing me to press on the gas to continuing turning left, the only way to change this status the vehicle had to be completely turned off and turned back on again. This was a very scary incident and appears to be a malfunction with the vehicle.

Dash damage causing visibility issues. The dash in this vehicle and many other Jeeps with a leather dash, the leather has separated from the dash body and is causing visibility issues when driving. My vehicle is stored in garage or with a sunshade on at all times, but the leather dash has still separated, this issue has been recalled in other years and needs to be address in 2017 Jeeps as well. Repairs of this issue are unaffordable due to the labor that is required to repair. Gm should address this problem with gm vehicle owners.

My 2017 Jeep Grand Cherokee it's having electrical problem for almost 2 years now and they can found what's going on I almost got kill out of no where my car stops all this messages come up in the dashboard it's crazy I can't drive the Jeep for more than 1 hour because I star having problems passenger side window star going down by itself.

We have goodyear fortera tires on a "trail rated" Jeep Grand Cherokee purchased new with the vehicle. Currently, slightly more that 33,000 miles on the tires. Vehicle purchased new December 2016. We have had 4 flat tires on 3 tires. Two of the incidents occurred within 2 days of each other. Each resulting from a small rock penetrating the rubber. Vehicle was in motion. I have called Jeep corporate and the dealer. Neither will listen to our concerns. I called goodyear who stated that for this vehicle, lt tires aren recommended but was not concerned that the vehicle was sold with these tires and in less than 2 years we have 4 flat tires due to the same issue. Tires are the most important safety feature of a vehicle. Is there an issue with the rubber of the tire. Goodyear fortera tires have had at least one other recall in the recent past.

Takata recall. My Jeep Grand Cherokee laredo 2017 was being driven on highway 52 in juana diaz puerto rico. At the time it had started raining and the vehicle was going between 55-60mph. The "service electronic stability control" message came on during the week twice but then it never came up again, on this day the message did not show up at all and while driving the vehicle pulled towards the driver side (left) and crashed into the security security fence, after this control of the vehicle was lost and the brakes stopped responding which lead to a second crash with the passenger side (right) security fence. The vehicle came to a complete and abrupt halt because the entire front train was destroyed, the front wheels literally fell off the SUV because the iron seemed like it had been cut through with a knife. What is completely surprising is the fact that after two major collisions the airbags didn't deploy at all which lead the passenger to receive a blow to head and the driver a blow to the hip and left knee (thankfully they were cleared of major injuries by doctors), all of this happened with both victims of the crash using their seatbelts in the correct manner. Fortunately no other cars were involved in the accident because traffic was very light at the time (approximately 11:15am).

My car acceleration pedal would not work and the car would prompt me to go to park to restart, while I was driving it. It would quickly decelerate and was a danger to me and my family. Problem would not produce a code and could not be replicated so they returned the car back to me to be driven by my family. The cause of the problem is unknown no solution was ever given. We got rid of the vehicle due to the huge safety concern to our family. No one should have to go through this. I did a google search and this is a problem that Jeep knows about and is not fixing. They are intentionally putting people at risk for their own monitary gain.

My car has stop/start system so when I put my brakes on to stop the vehicle it cuts off the engine and when I take my foot off the brake it automatically restarts the engine. Very recently when I had stopped at a traffic red light, and a traffic jam, engine shut down with braking and did not restart. I could not restart the car either, and the gear was locked on park. Could not put the car on neutral gear to move it out of main road. There were about 10 cars behind me. Very scary and dangerous situation. It finally restarted after several trials, may be 10 or 12 trials while I was waiting tor the tow truck to arrive. I was also worried that the car could not be towed without putting it in to neutral gear. This happened on four different times. I took it to a dealer service center three different times for this same problem. They first changed auxiliary battery and told me to drive the car. The very next day car started stopping again. They then changed the 2nd (main) battery. Problem remained. Then finally they found that one of the battery wires was not securely connected to the starter via a connector. They have put a new connector. It is a scary situation, and can lead to loss of life on road. If it knocks off the engine behind a traffic jam and does not start back it may lead to serious accident and even death. It is only 6 month old brand new car and I did not expect this problem. It can not be easily put in neutral gear if engine can not be started which is a major traffic hazard. This needs to be thoroughly investigated and recalled. They have provided an option to override park gear in to neutral but it is not very easy for a person to locate and find the override option. I think this problem is a major traffic safety hazard. I request you to kindly investigate this problem with Jeep Grand Cherokee. Thank you very much.

Vehicle was stationary, transmission was placed in park and power was completely off when it began rolling downhill while unattended. Emergency brake was not set. Vehicle was parked on a slight incline.

I specifically purchased a 2017 Jeep Grand Cherokee 4x4 to cope with winters in detroit, michigan. However, after only two snowfalls the vehicle has slid four times on city streets and more significantly fish tailed on an I-75 off ramp. In no instances did the 4x4 system try to correct through or notify the operator. In one instance the abs was able to safely bring me to a stop over the line at a four way stop intersection. This is behavior is unsafe for everyday expected driving scenarios. More should be expected of a model year 2017 4x4 vehicle sold in michigan. Unsafe. I now need to spend $900-$1000 to remediate the situation by buying better tires than those provided by the oem.

I have experienced numerous instances of the vehicle remaining in run mode after I push the stop button to shut it down. This only occurs when the ess (engine stop/start) is enabled. My initial belief was that the ess was restarting the vehicle. Upon further observation, I now believe that the vehicle is ignoring the stop button input. I realized that this is a safety issue when the vehicle failed to shut down at a gas station and I refueled with the engine running. I failed to realize that the vehicle had not shut down due to excessive noise in the area. The vehicle fails to shut down under these conditions: 1. The vehicle is running and the ess is enabled. 2. I pull into a parking position and hold the brake long enough for the ess to begin the stop engine sequence. 3. I push the shifter into park as the ess is in the stop engine sequence. 4. I immediately depress and hold the stop button. 5. The vehicle fails to shut down. The vehicle will not shut down until the stop button is released and pushed a second. I estimate that this happens to me approximately 20% of the time I attempt to shut down the vehicle with the ess enabled. This never happens when the ess is disabled. I have taken my Grand Cherokee to the dealer and a star case was created at fca. This failure to shut down was demonstrated to the mechanic on my vehicle and on another Grand Cherokee from their lot. Fca acknowledged that the failure to shut down situation does occur as I described. However, fca has not indicated they are taking any steps to correct the problem. Fca seems to be indicating to me that the solution to the problem is that I need to be more careful. I do not find this to be an acceptable answer. I believe that the ess under engineered, under developed and lacks the sophistication needed to be safely used.

The vehicle memory system is not working at all, we bought in 12/2016 and somewhere in 6/2017 it stopped working, if you know anything about cars the memory system controls many aspects of the vehicle that do not have anything to do with the seat, steering wheel, miorror's, and rds, it also controls engine functions and safety systems, air bags, seatbelts, brakes. , why the vehicle learns your driving habits and when you use different settings for different drivers, now it has control over your vehicle and driving habits or another drivers habits. (I had a 15 overland that wouldn't sync the remotes to the memory settings after multiple atemts, I also have a 14 ram limited that works just fine. ) so this is an ongoing issue for the grandelay cherokee lineup. Per say the system be lives it is working but hasn't moved your seat or thinks your seat is in an alternative position and you get in to an accident, and the safety system over or under reacts to protect its ocupants due to system errors, equipment malfunctioning, and vehicle coponents not communicating properly. This could end in a catastrophe and potentially injuries, death, and destruction of private property. Shortly after I bought the summit I was at the dealership with my ram (regarding survice), a elderly gentleman brought his 17 gc into the service depth complain about the memory system not operating, I didn't think anything about it "but this old man can't keep up with technology and just needed assistance" I have also spoken to multiple gc owners at gas station's, parking lots, and random shops and almost every 2017 starts malfunctioning after about 1 to 6 months and does not fix/default on its own, I had rds issues on my 14 gc remedy hold both volume and tuner at the same time to reset the system, this didn't helpmy 17, I have a a point mentioned to have it looked at by the dealership.

Rattle noise heard on cold start lasting 2-3 seconds. Noise noted after initial oil change. The noise was heard 5/2017. Taken to dealerahip several times in 2017 and 2018 and they stated it was the starter. Left vehicle over night so dealership could hear noise and they did hear rattle. They said it was the starter and replaced starter. This dealer even suggested that the noise was coming from the lifters. No suggestion as to how that could be corrected. Other than that no resolution. Noise continues dealership said other vechicles like my vehicle makes the same noise. My vehicle was made a star case by Chrysler no resolution. Stated issue on Jeep forum a Jeep cares specialist noted complaint and suggested I go to another dealership. Took vehicle to another Jeep dealership only to hear that it was the starter and other vehicles like my vehicle does the same thing. No resolution. The vehicle is always parked, weather can be hot or cold and vehicle is parked 6 more hours. Noise continues. I'm headed into second year owning this vehicle that continues with this noise. If it is the lifters will they eventually wear out and cause the vehicle to stop running? if it is the starter will that wear out and prevent restart? both questions a very serious. I hope their complaint can be investigated and resolved. If there are others with this issue please file a complaint. Need resolution.