general problems of the 2017 Jeep Grand Cherokee

The hid headlights failed and is available for inspection. Can't drive in the dark or rain, less visible to other motorists. Yes, confirmed by dealer. No other inspections. No notices were given. My friend noticed it and we drove home from an event at night with running lights. Numerous other Jeep Grand Cherokees have the same issue and do have the recall and repair available, but for some reason the summit was overlooked and should be placed in the recall ASAP. Clearly, this is a Jeepwide problem and not limited by VIN number.

Driver side headlamp assembly highbeam function inoperative, lens shutter does not activate. Vehicle operator is unable to safely see road, hazards and surrounding area in front of the vehicle when function is commanded to on. This puts other the vehicle operator, other vehicle operators and bystanders in the area at high risk of death or severe injury. The condition has been replicated by 3 certified technicians no other symptoms.

Started my 2017 Jeep Grand Cherokee after a heavy snow fall the next day drove about 10 minutes and horn started going off lights exterior and interior started flashing, faults came across the screen to service every imaginable function from transmission to power steering and everything in between and truck just completely failed on the road. Waited roughly 30 minutes truck fired back up drove about 200 feet to a gas station while waiting for a tow truck. Brought to the dealership and they flashed 9 different modules. All seemed fine until another month. Remote started Jeep went to get in dash cluster screen black. Turned off and back on cluster came back but was delayed along with heck engine light. Drove back to dealership and was told they wouldn’t be able to look at it for 3 weeks. About a week after the cluster incident I go to leave my house, make it about 30 feet out of my driveway and truck stalls again exactly like how it did the first time. At a different mechanic now for it to get diagnosed. With the history of poorly made tipms in Chrysler products this seems to be a reoccurring theme.

Beginning two months ago my passenger side front window began rolling down on its own and the dash board lights would continually flash on and off. When at a stop sign or red light the vehicle idles down as low as 9. The battery was checked by the dealership and I was told it did not require replacement. The tachometer drops to zero while the vehicle is in motion and on two of those occasions the vehicle just shut off. When these incidences occur, which has been regularly for the past two weeks, upon exiting the vehicle I receive several palpable electric shocks. The car is now parked because I am afraid the car will set afire. I have been told by several dealerships that they can't get me in for a week or more to check the issue. I am very concerned for my safety due to this electrical issue, especially receiving the shocks.

On October 02, 2021, while driving at highway speeds the engine stopped running and the tachometer went to zero rpm. I was able to shift to neutral and cruise downhill until I could safely pull to the side of the road. I was able to shift back to park. The vehicle would not restart for approximately 20 minutes. During this time the electric windows would not roll up or down, the electric tailgate would not open but the electric drivers seat would work. After about 20 minutes the car restarted as if nothing had happened. The same thing happened 3 more times on the way home that same day. The same thing had happened 3 times over an 18 month period in 2018-2019. At that time, the Jeep dealer could find no problems.

While driving the entire dashboard went black. It comes back on occasionally after re-starting, but continually shuts off at random times. I can't view my speed, rpm, and gauges, or gas levels. Blinkers will work sometimes other times they won�t.

Tl the contact owns a 2017 Jeep Grand Cherokee. While driving at night, the hid headlamps burned the plastic lenses. The failure created a shadow effect on the plastic lenses and the contact was unable to view the road. The vehicle was taken to ladd-hanford Dodge Chrysler Jeep ram (2247 cumberland st, lebanon, PA 17042, (717) 273-4585) where it was diagnosed that the headlamp bulbs were too hot for the lenses. The vehicle was not repaired. The manufacturer was contacted several times and stated that the vehicle was not covered under warranty. No assistance was provided. The approximate failure mileage was 26,000. The VIN was invalid.