general problems of the 2017 Jeep Grand Cherokee - part 2

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , I have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , I have checkee fluids && cleaned necessary components , I have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degrees f . Tthermostat , abs light had just turned on recently , unable to add gasoline to tank . Airbag light for service , changed both batteries but no changes in performance, tire pressure sensor does not read even with correct amoount, parking sensor , rear view camera visibility blurry , driver side window rolls up with down && down for up . Power loss , battery drainage , headlight harness wont allow any bulb to light up , . I have done all necessary procedures in order to verify all issues , scanner wont reset or delete any old codes . Battery removal has no effeft in change . All these mechnical , electrical && suspensiom issues , have occured making vehicle unoperable through out majority of the year . About 6-8 months out of 12 . Way too many issues for me to rememeber , let alone list on here . The whole vehicle has unfortunately been nothing but a big maintainence issue .

1. The vehicle was in park and it proceeded to move forward by itself. 2. The vehicle could have easily hit myself, my father or my dog. 3. I will report the incident to the dealership today. 4. There was no warning lamp present. The vehicle was on. It was in park. I had exited the vehicle and the door was closed. The vehicle then moved forward by itself and crashed into my parents' car. I had to enter the moving vehicle to address the situation.

Driving down the highway and power/acceleration did not work. I had to cross lanes of traffic to pull over the vehicle.

Problem in transfer case, can’t use 4wd, acc and fcw are not working. My car has only 41000 miles and I am reading about many, many others having the same problem. Jeep should recall this problem!! thank you.

My wife and kids almost got killed in this vehicle twice this week due tot the can bus electrical communication network stop working. It completely stopped on the highway while driving 70 mph and almost caused a multiple car accident. All the controller icons lighted up on the dash board and the car shifter and transmission stopped working. I towed it to the dealership and paid 700. 00 for a new shifter. The next day the vehicle did the same thing. This is a dangerous situation that needs to be recalled ASAP. Someone is going to get killed driving one of these vehicles. I researched this problem and numerous reviews found on the same issue 2014-2022 all electric can bus operated drivetrains Jeep. Please recall my 2017 Jeep before it kills my family and you will have a astronomical law suit on your hands. Mr. Tyrone albert.

The transfer case on this Jeep failed at just over 64,000 miles. As the service center tried to repair, they were unable to locate rebuilt/certified transfer cases due to high demand. A new transfer case was purchased. The core charge (fee to return old transfer case) for the service center was $1000 indicating to me that the old, failed transfer case is in high demand for rebuilds due to a common failing part. The failure of this part locks the vehicle in 4wd low. The cost of repair for me was over $2500.

I noticed a clanking noise when backing out of my drive. Dealership reported that they have had this issue a couple of times. The nut holding the drive shaft and transmission together backed off and has damaged the drive shaft, yoke, and flange causing the drive shaft to move around this the clanking noise I’ve been hearing. My vehicle has been in the shop for 4 months know because they are unable to find the flange needed to complete the repairs. I have owned this vehicle less than a year and am being told that this has been turned over to Chrysler to handle now since the part is not manufactured anywhere.

I have a 2017 Jeep gc limited with 55k miles that had the "service shifter" warning light come on. Vehicle ran fine no issues. Made appt. With local Jeep dealership and drove the Jeep in yesterday (03/29/22). Ran just fine, I just wanted the light cause diagnosed and fixed. Dealership ran a diagnostic on it and informed me it needed an updated software flash. Conducted the flash. Now. . . The vehicle is inoperable without a complete electronic shift module (esm) replacement. They could not even reverse what they did so I could drive home. What they did was irreversible and I would have to leave the car there until they could find a new esm and install it for $900! I had to take a uber home and have no vehicle. This is not right for a vehicle with only 55k miles that was running just fine into the Jeep dealership. This is a very common problem on Jeep cherokees. If esm is known defective part by Jeep and is a safety risk since many owners have the shifter lock up while driving the vehicle and cannot shift without shutting down the vehicle several times in the middle of traffic. Please help!.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 20 mph on a local street, the vehicle shifted abnormally hard and the transmission made a loud banging sound. The contact stated that the check engine warning light was illuminated. The contact pulled over and took the vehicle to an independent mechanic, where it was determined that several transmission clutches needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Oil cooler failure, causing oil to go into the coolant system and mix. Completely draining all oil from my engine and leaking from and unknow seal in the coolant system. At no time did my vehicle warn me of the issue. No check engine light, no overheating light and I drove my vehicle from home to work which is about 60 miles (salisbury, MD to lewes, DE) . This left me stranded at work and unknow damage to my vehicle because of no "caution" lights. The leaking oil could have caused an engine fire with all the oil draining out and into the coolant system and over heating my engine.

I was driving on highway and the stop safely your car about to turn off popped up then my lights started flashing and the whole car shut down. I couldn't steer or brake so I had to shift into neutral and hope for the best. It scared me to death. My children were in the car. I just replaced the alternator, both batteries and had the vehicle reprogrammed and 2 days later that happened.

We were driving up i95 and our Jeep made a weird noise. We thought we had hit something, but we had not. When we tried to put the car into gear it would not and we could not drive it. Jeep does not have a recall of this vehicle, but doing a simple search online I have found multiple sites that note 2017 Jeeps having the same issues with transmission. This is a costly repair that should be covered by the company because it is a well known issue. Here are some of the articles I found with their web addresses: Jeep recallin the middle of 2020, Jeep was forced to recall almost 100,000 Jeep cherokees due to transmission problems. Fiat Chrysler promised to install and update the new software into the specific model so that the malfunctions will not occur again – and if they do, the driver will immediately be alerted to the ongoing problem. The affected cherokee cars had a transmission concern that could potentially lead to a loss of power while driving, causing an increased risk of a crash and safety issues. The company issued a statement at the time of the recall, addressing the potential transmission slipping, loss of propulsion, and lack of transmission engagement. The Jeep cherokees in the recall were produced between the 2014 and 2017 model years, with the affected models having an extremely high Jeep transmission repair cost and safety concerns. The models are almost exclusively all-wheel-drive options between 2014-2-17, with a two-speed power transfer unit. . Read more...

Transmission went out in kingman az, we live in WI. Warning light came on, luckily enough we got to a dealership. Truck is still in az waiting for a new transmission, as it is under warranty, apparently their on none available in the us. We are on special order list and have no idea how long it will take. Dealership says 2 days later another vehicle came in with the exact same problem. Jeep knows this is a problem and are hiding it.

The check engine light and a (a)! light with "service auto/start stop" came on at the same time with no symptom of any issue being immediately noticeable. The parking break "brake" light on the dash light up for half a second. Then the transmission was stuck in 7th gear and would not downshift on its own. When pulling on the wheel's paddles a "shift denied" message was deplayed despite the fact I was going 10mph in 7th gear. Check engine light code was p076f and u0001 and u1199. Upon driving the vehicle again car this time transmission got into 8th gear and stated "shift denied" and wouldn't downshift from 8th gear for any reason. I parked it for a couple days. When trying to take it to the dealership (a)! came back on about 5 min into my drive and stayed on for the remaining 25 min. Fault log as of showing p076f (though car shifted fine through all gears except for that one day), u0001, p00fd, u0447, u1199, p02d1. The following things happened on the drive to the dealership 1) while driving the phrase "service shifter" showed up for less than 1 second and went away. 2) then randomly the gauge clusters parking "brake" light turn 3) the vehicle got stick in 3rd gear. The dealership provided a flash update to the transmission stating it was a "known issue" which is why there was already a software update, but this costed me over $200 to pay for a known issue that necessitate going to a dealership as the only way to get the known software update uploaded. It happened again 3 weeks already which almost resulted in a crash due to the vehicle being stuck in 7th gear even at low speeds (less than 10 mph). The dealership "roger williams Jeep in weatherford texas" looked at it again and stated. They did't know what the problem was and that Jeep does not allow them to service the transmissions and they cannot explain any of the lights and sticking on other gears but the "service manual and Jeep" would only allow a replacement of the transmission for $8,100.

My car's shifter is not lighting up and the car says "service shifter" the car is not even 5 years old. This should not be an issue.

Gear shift service engine light came on and would let my car shift out of my park. The lights in the gear area didn't illuminate.

Vehicle auto start and stop function warning then a voltage warning telling me vehicle was going to turn off, while I was in motion, it shut off almost immediately leaving me with no steering or brakes and the vehicle was in the middle of the driving lane. No power to seats, trunk, etc shifter is in drive but vehicle will not move or turn on.

Sitting in my driveway waiting for my daughter, vehicle was in park on a very, very small incline - almost flat. Within a minute of sitting there, it started to coast/move backwards. I had to put my foot on the brake to stop it from going onto the road.

The rear differential keeps failing has been replaced 5 times in 3 years. When it fails it causes a lot of the safety features to disable, additionally it greatly affects the stability and handling of the vehicle. When this fails it’s an extremely difficult time driving the Jeep and it’s quite dangerous due to the car not being stable.

Tl- the contact owns a 2017 Jeep Grand Cherokee laredo 4x4. The contact stated that upon his wife exiting the vehicle to grab an item out of the house, the vehicle had independently accelerated forward and barreled into his garage door. The contact stated that his wife was uncertain if the vehicle had been placed in drive or park upon exiting the vehicle. The contact stated that his wife had disengaged the key fob upon exiting the vehicle and that all four doors were shut. The dealer(brandywine Chrysler Jeep Dodge ram 3807 kirkwood hwy, wilmington, DE 19808) was notified of the failure and informed him that whether or not the vehicle was placed in park or drive, the vehicle should have reset itself into the park position once the key fob was removed and all four doors where shut. The manufacturer was also notified of the failure and a claim was filed. The vehicle had been placed under NHTSA recall number18v-332(electrical system, vehicle speed control) and had yet to be repaired; the contact never received a notification regarding the recall. The vehicle had yet to be repaired. The failure mileage was approximately 15,000. Jo.

I bought a 2017 jgc limited 2 weeks ago. It has 31,500 miles. This weekend, the 'service shifter' warning came on, the engine would not start, the ignition stayed on and would not turn off though the engine wasn't running. The shifter lights flashed continuously, the warning screen flashed through several warnings continuously all night. The battery was dead the next morning. The back doors will not open, disallowing me access to the battery (under the passenger seat). The car would buck at intersections when I was driving it last week. The electronics are poorly engineered and tested. Reminds me of the english range rover. I don't know what to do now as the car is stuck on my driveway.

Car cranks but will not start!!.

The transmission stopped working while driving. The car stalled in the middle of a busy intersection. The Jeep has 57,067 miles and now it does not drive.

Vehicle transmission locked up in the middle of a parking lot could not move the car forward or backward nor could I move the gear shifter from drive to park or neutral. . . I was also unable to get the vehicle to shut off which in itself could be a safety issue if I was in my garage. The vehicle needed to be towed back to the dealership. Dashboard read: service shifter - stop safely, shut off engine to engage park -- please note that we followed the instructions and we were unable to turn the vehicle off and/or get it into park.

2017 Grand Cherokee �service shifter� problem. I get the message popping up in the driver information area, along with the vehicle shifting differently than normal. This seems to be a common problem with no definitive solution.

The car was in eco mode. The car was driving on a residential street and was stopped for a train crossing. When the gas pedal was used to go forward the engine raced quickly to 4500 rpms and would not slow down until manually placed in neutral for several seconds. After driving on interstate 135 and coming to a stop at an exit, the car went into eco mode, when the gas pedal was used to put the car into motion the engine raced to 6000 rpms and was trying to accelerate to an unsafe speed. The engine would not slow down. This has happened 4 times in the last 3 weeks. The dealership was notified. Attempts we were told were to diagnose this problem, but the issue has not been resolved. An update on software was done after the first two issues of the uninitiated accelerated rpms of the engine occurred. After software was updated there have been two uninitiated accelerations of the rpms. We were concerned for uncontrolled accelerations of the vehicle. The dealership has been notified of our concerns, however a resolution hasn't been done. We are concerned for safety. This has happened on august7 (twice), August 10, August 20.

Tl- the contact owns a 2017 Dodge grand caravan. The contact stated that while the vehicle was parked, it rolls down a hill and crashed into a residence home, then crashed into a tree. A police report was filed. The vehicle was towed to ferrario Chrysler Dodge Jeep dealer, located at 2463 corning rd, elmira, NY 14903, (607) 733-9108, but was not diagnosed or repaired. The manufacturer was notified of the failure but did not offer further assistance. The approximate failure mileage was unknown. Aw.

Jeep roll away while in park. Original driver put car in park and let the car settle on pawl. After positive stop in park, driver applied parking brake and left the vehicle taking key fob with her, and closed door. Car was still running. New driver opened the door, entered and closed door. Driver removed parking brake and attempted to move car into drive. Without key fob, this is not possible. Car reported key fob had left the vehicle, at which time the 2nd driver left the vehicle to retrieve the key. Once leaving the vehicle, the car began to roll backwards without the driver and with a someone in the passenger seat. While rolling passenger tried to move shifter into park, but handle was firmly in the park position. Car rolled approximately 300 feet before hitting a house. Police report indicates car was in park and without key fob.

I am the original owner for 10 months. Several times over the last ten months, when stopped and then depressing the gas pedal fully without cruise control or launch control engaged, the throttle continues to accelerate even though my foot is removed fully from the gas pedal. It forces you to put the car in neutral and brake until the throttle becomes "unstuck" and the rpms of the engine come back down. I am mechanically inclined and have checked to see if the floor mat or something around the pedal or pedal mechanism was causing the pedal to be stuck but there are no indications of any mechanical interference. I have read from other owners who have had a similar issue with the high performance trims (srt and trackhawk) of the Grand Cherokee. Again cruise control and launch control were not activated in any way. I know there was a cruise control recall for throttle sticking but this is not being observed with the cruise control set or on. Is this perhaps a related issue ??.

The contact owns a 2017 Jeep Grand Cherokee. While the contact was attempting to park on an inclined driveway, the vehicle rolled backwards while engaged in drive. The vehicle was taken to the dealer (gillman Chrysler Jeep ram Dodge, 10585 w sam houston parkway s, houston, TX 77099) where the contact was informed that all the vehicles manufactured of the same year and model were designed in that manner. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000. The VIN was not available.

I bought a new 2017 Jeep Grand Cherokee in February 2017. Vehicle completely broke down at a main street intersection on April 2017 and would not move. Towed to dealership. Dealership replaced the transmission. 2 weeks later vehicle just turn off on major freeway. Again returned to dealership. June 2018 entering major highway transmission changed gears and would not accelerate. Per dealership software update fixed problem. 2 days later drove for over an hour and while stopped at intersection vehicle would not move. . Not accelerating. Currently vehicle back at dealership and informed transmission needs to be replaced. Per service rep transmission on back order and no eta on when vehicle transmission will be replaced. This is my primary vehicle and I am go honestly scared to drive this vehicle.

Driver was pulling into a parking spot doing approx 2 miles per hour. All of a sudden the car propelled forward, jumped the cement parking block and hit the building that the parking spot was in front of. Driver was going too slow and had foot over brake the entire time so how did the car just propel forward? 1 month or so after accident received a letter that there was a recall on the cruise control system. Took car into the Jeep dealer who said that what the Jeep did could totally have been a result of the recall????!!!!!!!.

My car has 3500 mile on it. My car was stationary however it was in gear, I was at a stop light, and had taken my foot off the brake and put my foot on the gas pedal when the light changed to green. It lurched and then all of a sudden came up with a message saying "place car in park then select gear" while lights were flashing at the gear shifter at the d where it was at and on the dashboard indicator where indicating that my car was in "drive" I had to put the car in park in the middle of the road with a green light and then put it back into drive and luckily it did engage. I have read that other people have had this happen to them while moving and on the freeway, which scares me because I was about a mile from getting onto the freeway myself. The car would not let me do anything until I put it into drive, so if this had happened while going 65 miles an hour it could have been very hazardous.

My car has stop/start system so when I put my brakes on to stop the vehicle it cuts off the engine and when I take my foot off the brake it automatically restarts the engine. Very recently when I had stopped at a traffic red light, and a traffic jam, engine shut down with braking and did not restart. I could not restart the car either, and the gear was locked on park. Could not put the car on neutral gear to move it out of main road. There were about 10 cars behind me. Very scary and dangerous situation. It finally restarted after several trials, may be 10 or 12 trials while I was waiting tor the tow truck to arrive. I was also worried that the car could not be towed without putting it in to neutral gear. This happened on four different times. I took it to a dealer service center three different times for this same problem. They first changed auxiliary battery and told me to drive the car. The very next day car started stopping again. They then changed the 2nd (main) battery. Problem remained. Then finally they found that one of the battery wires was not securely connected to the starter via a connector. They have put a new connector. It is a scary situation, and can lead to loss of life on road. If it knocks off the engine behind a traffic jam and does not start back it may lead to serious accident and even death. It is only 6 month old brand new car and I did not expect this problem. It can not be easily put in neutral gear if engine can not be started which is a major traffic hazard. This needs to be thoroughly investigated and recalled. They have provided an option to override park gear in to neutral but it is not very easy for a person to locate and find the override option. I think this problem is a major traffic safety hazard. I request you to kindly investigate this problem with Jeep Grand Cherokee. Thank you very much.

Tl-the contact owns a 2017 Jeep Grand Cherokee. The contact stated that the gear shifter failed. The contact was unable to shift the gear shifter out of park position. The contact engaged the gear shifter with force into park position and the vehicle jolted with force causing the vehicle to lunge onto a rock causing damage to the undercarriage. The vehicle was taken to an unknown dealership whom inspection that advised that the vehicle transmission drive train needed to be replaced. The dealership replaced the transmission drive train. However, repair did not correct the failure. The manufacturer was notified of the failure. The failure mileage was 12,000. Li.