Brakes Failed problems of the 2018 Jeep Grand Cherokee

One problem related to brakes failed has been reported for the 2018 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Jeep Grand Cherokee based on all problems reported for the 2018 Grand Cherokee.

1 Brakes Failed problem

Failure Date: 11/19/2018

I purchased a 2018 Jeep Grand Cherokee limited in September 2018. With barely 1,400 miles on it, the brakes failed when I was in bumper to bumper traffic for two straight hours on 287 in rockland county, NY. I had my foot on the brake as the road was closed due to a truck fire. Suddenly the brake completely depressed to the floor and the car rolled into a mac truck. I had front end damage in the amount of $1,100, which I paid for myself; and, no one was injured, thank god. Jeep would not even give me permission to rent a car in the interim. I called over 25 times and couldn't get past first line customer service. The engineer came and did a very quick inspection of this car. He claims that he didn't find anything wrong with it; but, I know what happened. The car was towed to and from the service shop as I am petrified to drive it. I paid over $40,000 cash for this vehicle upfront. I got nowhere with Jeep corporate. I even tried to write to the president of Jeep; but, did not receive an answer. The dealership won't assist me either. I have read about similar issues on the internet with the cherokee, the compass and the Grand Cherokee. After a month, Jeep corporate sent me a form letter stating that there is nothing wrong with the vehicle, they can't duplicate the problem; and, I should take it up with my insurance company, which I didn't do as this was not my fault. The form letter has no name, address, phone number, nor email address. As a result, I am stuck with this unsafe vehicle, as I can't afford to trade it in and lose thousand of dollars.


Other Service Brakes related problems of the 2018 Jeep Grand Cherokee



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations