general problems of the 2018 Jeep Grand Cherokee - part 1

A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle. There has been a recall out for over an year yet no available solution.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic). The abs, 4wd, and traction control warning lights were illuminated. The contact was employed by an independent mechanic, where the codes were reset, but the codes returned after driving the vehicle for five minutes. The local dealer was contacted and confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact was able to move the gear shifter without first depressing the brake pedal. In addition, the "service 4wd" and "service abs" messages were displayed on the instrument panel while driving at various speeds. The vehicle was initially taken to an independent mechanic who was unable to determine the cause of the failure. While with the independent mechanic, the vehicle failed to move while shifted in reverse(r). The vehicle was then taken to a dealer and the drivetrain control module, and the transmission control module were replaced. Upon investigation, the contact discovered NHTSA campaign number: 24v838000 (service brakes, hydraulics); however, the vehicle was not included in the recall. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was 88,312.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with the message "electronic stability control" displayed. The cause of the failure was not yet determined. The failure mileage was 88,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact had pulled up to the curve and placed the gear shifter in park(p). The contact exited the vehicle and walked to the rear of the vehicle to place his wife's luggage in the back. The vehicle rolled backwards, knocked the contact down, and the vehicle ran over the contact's legs. The vehicle came to a stop while the wheels were on top of the contact's legs. The contact's wife entered the vehicle and moved the vehicle off the contact. The contact's wife stated that the gear shift lever had moved independently. Unknown if any warning lights illuminated. The airport police responded. The contact was taken to the hospital by ambulance. The doctor diagnosed that the contact had sustained damage to the nerves, contusions, and a wound that the doctor was unable to close on his legs. The contact had road rash on his legs, back, and elbows. The contact's wife drove the vehicle to the hospital, and the vehicle functioned as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was parked at the residence. The contact related that failure to NHTSA campaign number: 24v838000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

I purchased a 2018 Jeep Grand Cherokee on [xxx] unaware that the vehicle was subject to a federal safety recall and stop-sale order. The recall (NHTSA 24v-838 / manufacturer 94b) was issued on November 7, 2024, for a defect in the abs control module that may disable the anti-lock braking system (abs), electronic stability control (esc), and cause unintended vehicle movement even while stationary. A stop-sale order (vir 2024-11-14) was issued by stellantis on November 14, 2024, prohibiting the sale or delivery of affected vehicles until repaired. Despite this, the dealership sold me the vehicle while the recall was still open and unrepaired. In the months following my purchase, I began experiencing issues with the electronic throttle control (etc). On June 15, 2025, I paid $770 out-of-pocket for etc sensor repairs after a loss of throttle response. The vehicle has not yet been inspected by the manufacturer, but this defect may be linked to the broader electronic issues cited in the recall. No warning lights appeared in advance. I have been driving this vehicle daily without knowing it could malfunction in a way that puts myself and others at risk. I only learned of the recall on June 22, 2025, when I searched the VIN through NHTSA’s database. This has caused emotional distress, financial harm, and a complete loss of trust in the vehicle’s safety. I am seeking appropriate accountability for the illegal sale of this recalled vehicle and want to ensure others are not put in similar danger. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The abs and traction control lights are on. There is an open recall for this, but according to stellantis, this Jeep is not part of the recall.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the check engine warning light illuminated after the auto/start unavailable message was displayed and became inoperable. Upon starting the vehicle, the auto start/stop unavailable message was displayed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer, where it was diagnosed that the camshaft kit needed to be replaced. The dealer informed the contact that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case and attempted to expedite the parts. The failure mileage was approximately 71,500. VIN tool confirms parts not available.

My brake light light up, check engine light comes on and my stability control system does not work. My car won't electric start as the check engine light is illuminated. I took the vehicle to the dealership and they could not help me as there is no fix in place.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 mph, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The abs warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 98,000.

The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move out of the park(p) without depressing the brake pedal. Upon investigation, the contact discovered NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 mph, both the abs and traction control warning symbols would appear on the instrument panel. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated before accelerating. The dealer was contacted and confirmed that the part was not yet available. The contact called a second dealer, benson Chrysler Dodge Jeep ram (415 w wade hampton blvd, greer, SC 29650); who also confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.

Recall number 24v-838. My vehicle currently has a temporary tag/registration as it has not passed state-required safety inspection, directly related to the reason for the recall, a faulty hcu/abs module. With this temporary tag expiring soon and no remedy for the recall, I will not be able to use my vehicle. I will not be able to get to work and home, I am not able to go grocery shopping, and the many other errands I take care of each week. In the meantime, my vehicle remains parked and unused. A vehicle that it is not used does fall apart. If there is no projection for finding a remedy, for how long is my vehicle going to be parked and not used? the lack of a remedy for this recall has become very real in my world. This is extremely frustrating because I love my Jeep, I truly do. Please advise when do you expect to have a remedy for this recall.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic control warning light, the check engine, and the traction control warning lights illuminated. The contact stated that while driving at night and looking in the rear-view mirror, the brake lights remained activated. The contact stated that the brake lights eventually deactivated. The contact stated that the brake light remained on after the vehicle was turned off. The vehicle was taken to the dealer, and the contact was informed that the failures were related to an unrepaired recall. The contact stated that the vehicle was not officially diagnosed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, parts for the recall repair were not available. The manufacturer was made aware of the failure several times. The contact was informed that the parts would be available in mid-November 2025. The failure mileage was approximately 55,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and was unable to provide a date for parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds, the brakes and abs warning lights illuminated. The contact stated that occasionally the lights remained illuminated for five minutes before turning off. The contact stated that when the doorknob was touched, the warning lights illuminated. The contact received notification of NHTSA campaign number 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.  .

Recall on the hydraulic control unit/anti-lock brake system a brake light incorrectly resulting other drivers not receiving proper indication to stop or slow down which can cause a vehicle crash without prior warning. Call my local dealership and mopar and informed me that they still do not have the part to fix this recall. It has been more an an year and half without resolution. They have not inspected my vehicle as I did schedule an appointment but the dealership informed me that they is still no solution and would reach out. There has no warning lamps or messages that appears in my vehicle as of right now.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with abs system failure. The contact was informed that the abs system needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 57,216. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that after stopping the vehicle and shifting into park(p), the vehicle started rolling backwards in the driveway. The contact stated no warning light was illuminated. The contact stated that the failure had occurred several times. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The dealer advised the contact to use the parking brake while parking the vehicle. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the VIN was not included. The failure mileage was approximately 76,000.

All-wheel drive is no longer working due to messages stating "service anti-lock brake system," "service air suspension immediately," and check engine light. All lights and cautionary messages came on at the exact same moment while coming out of park over a year ago. I have had the vehicle repaired twice, and the dealership says, "it is a wiring issue," but within a month after being repaired each time, the messages and issues begin happening again.

While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road that I want to change lanes. Then after a while all the lights on the dashboard would go out and the check engine light would remain on for maybe two days and than go out. This problem has been going on since January I have paid thousands of dollars attempting to get this problem fixed. My car has been back and forth to the same Chrysler central Ave dealership where I purchased my 2018 Jeep Grand Cherokee to which I'm still paying for.

The contact owns a Jeep Grand Cherokee. The contact stated that after turning the vehicle off the rear brake lights had remained illuminated. The vehicle was taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be reprogramed. The hydraulic control unit was reprogrammed under the NHTSA campaign: 22v426000(service brakes, hydraulic) but the failure continued to occur. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 68,000.

All three brake lights stayed illuminated during car operation regardless of brake pedal pressed. I was able to shift and start my car without pressing the brake putting my family and other pedestrians at risk of being run over if the car shifted out of park unexpectedly. Also no warning lights were on at all, so I drove on the road with my brake lights illuminated increasing risk for injury or death in a crash. It turns out the part is a hydraulic control unit. It was reading 120psi when the pedal wasn’t even pressed. This was replaced by an independent shop and fixed the issue. I found out that there was a recall done on 2011-2022 Jeep Grand Cherokees. This recall was “equipment safety recall 21a NHTSA 23e-019”. This recall calls out this exact problem for our exact model and the exact part replaced. My vehicle did not qualify for this recall for some reason which does not make sense because of the following information. The julian date range for the failed part is 8166-9106. The part pulled out of my vehicle has a julian date of 8228. I am more than willing to provide photos and any documentation showing this repairs high cost and that it was done. There needs to be another recall with these cars to include mine and many others as this issue could cause death of unsuspecting people around the vehicle. It’s ridiculous that my vehicle did not qualify for this recall when I have an obviously failed part that fca knows about but refuses to fix or reimburse me for. Please investigate this and enact a recall to fix a problem that was bad enough to be recalled once for another batch of cars. There are other cars out there that could cause death or serious injury.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle would shake upon depression of the brake pedal while traveling at moderate speeds and would violently shake while traveling at high rates of speed, all without warning. The vehicle's brake and wheel systems were serviced on 5 separate occasions; however, the failure persisted. The contact then received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was informed that they would let the contact know by mail when the parts would be available. The manufacturer was also notified of the failure and they referred the contact back to the dealer to make an appointment. The dealer informed the contact again that the parts were not available. The vehicle was not repaired. The failure mileage was approximately 67,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the brake light remained illuminated. The contact stated the vehicle was repaired under NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the failure reoccurred. The contact stated that the recall repair was completed in may of 2023 and the failure reoccurred immediately after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

The worse thing that has happened is I started my car with my grandbaby in her carseat, I hopped out to lock my house door and the car went into reverse and ran into barbwire fence, this has happened twice. A total of 3 times my car has slammed on the bracks while backing out of the drive way barley moving it almost gave me whiplash. My radio jumps around channels, I have reported in the past but has gotten worse and started turning on the heater on high and I cant stop it.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the dealer due to the abs warning light being illuminated. The contact took the vehicle to receive the recall repair under NHTSA campaign number: 22v426000 (service brakes, hydraulic). The contact noticed that the recall stated that the repair would take 30 or more minutes however, the dealer completed the repair within 10 minutes. The failure persisted the gear shifter failed to display the correct gear that the vehicle had been shifted into. Additionally, the fuel level indicator failed to provide the correct fuel level in the vehicle. The contact also stated that the windshield wipers would activate independently on occasions. The contact returned the vehicle to the dealer who diagnosed that the hydraulic control unit and abs needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 78,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked in a parking lot, the vehicle inadvertently rolled forward, hitting a concrete parking block, which damaged the front bumper. No injury was sustained. No police report was filed. The contact later received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic). The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer referred the contact to the manufacturer. Premier Chrysler Jeep Dodge ram fiat (13000 I-10 service rd, new orleans, la 70128) was also made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.