general problems of the 2018 Jeep Grand Cherokee - part 2

57 problems related to service brakes have been reported for the 2018 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Jeep Grand Cherokee based on all problems reported for the 2018 Grand Cherokee.

36 Service Brakes problem

Failure Date: 06/09/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 24v838000 (service brakes, hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

37 Service Brakes problem

Failure Date: 06/09/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

38 Service Brakes problem

Failure Date: 06/09/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

39 Service Brakes problem

Failure Date: 05/21/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 60 mph, the traction control warning light illuminated. Additionally, the contact stated that the vehicle would start and shift out of park without depressing the brake pedal. The brake warning light was illuminated. The contact stated that the adaptive cruise control mode and the automatic start/stop feature were no longer operative. The contact received notification NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed that service brake hydraulic system had failed. The vehicle was then taken to a second dealer, bryden Jeep ram Dodge Chrysler - bryden motors (548 broad st, beloit, WI 53511) who provided the same diagnostic result and advised the contact to not drive the vehicle as it was unsafe. The contact stated that several unknown warning lights would illuminate while driving the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

40 Service Brakes problem

Failure Date: 05/14/2022

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while stopped in a parking lot with the engine running and the vehicle in drive(d) with his foot on the brake pedal, the vehicle lunged forward when he removed his foot from the brake pedal to slightly move forward. The contact was attempting to move forward at approximately 1 mph however, the vehicle suddenly lunged forward. The contact had to depress the brake pedal with force. The contact stated he was not aware of any warning lights being illuminated. The contact later received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was later taken to a dealer and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. Parts distribution disconnect.

41 Service Brakes problem

Failure Date: 02/12/2022

Car was parked on a slight hill and was turned off, car then rolled about 2 feet down the driveway. Car did stop on it own luckily. Incident was captured on home surveillance camera. Vehicle has not been checked by a mechanic.

42 Service Brakes problem

Failure Date: 01/11/2022

Driving about 45mph down the road and car in front of me suddenly stops. I immediately hit the brakes and had plenty of space to stop but truck wouldn't stop and brake pedal went all the way down to floor and I rear ended the car in front of me. It wasn't snowing, raining nor was the road wet but it was a cold day. Not sure why it didn't stop looking back on it felt like if there was air bubbles in the brake line which caused a delay in stopping, also remember feeling antilock brakes engaging and automatic emergency stop not braking for me when I was close to other vehicle.

43 Service Brakes problem

Failure Date: 07/31/2020

I have problem and I need to know about this vehicle.

44 Service Brakes problem

Failure Date: 01/24/2020

When reversing, active stop randomly applies full brake pressure without detecting an obstacle and brings the vehicle to a hault.

45 Service Brakes problem

Failure Date: 07/25/2019

Parking my 2018 Jeep Grand Cherokee laredo in a parking lot. My foot was on the break and I was getting ready to shift Jeep into park when the Jeep suddenly accelerated forward hitting a building. Took Jeep to dealership and they have been trying recreate this. I have opened a ticket Chrysler/fiat and waiting for them to contact me. I am afraid to drive the Jeep now.

46 Service Brakes problem

Failure Date: 04/01/2019

On January 23, 2018, leased a 2018 Jeep Grand Cherokee vehicle from criswell located at 84 bureau drive, gaithersburg, MD 20871. Since that time, I have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: �brakes locking when attempting to start vehicle (I was advised on 7/3/19 by a service advisor at criswell, that this could potentially happen while driving) �vehicle not starting �vehicle shutting down at red light �a faulty drive shaft that was replaced �rear camera freezing �dashboard display going blank while driving I fear for my safety and that of my family and request that action be taken on my behalf. Sadly, every time I take my vehicle to the dealership, they cannot duplicate the issues and are, therefore, unable to be of any assistance at all while I continue to experience issues on a weekly basis. Jeep customer care (800-992-1997) assigned a case number and has complete documentation to support my complaint.

47 Service Brakes problem

Failure Date: 02/28/2019

As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, I drive my kids,.

48 Service Brakes problem

Failure Date: 01/18/2019

The vehicle becomes very unstable (eg, it wobbles ) when I step lightly on the break at speeds of 60 mph and above. Also, this vehicle has a high risk of rolling over ( I lightly moved the steering wheel to avoid collision with a reckless driver that almost hits my car sideways on the highway, and the car lost control nearly rolling over. The vehicle was in motioned on florida's turnpike.

49 Service Brakes problem

Failure Date: 09/24/2018

Tl the contact owned a 2018 Jeep Grand Cherokee. While the vehicle was engaged in park, it unexpectedly accelerated to 20 mph and crashed into an atm machine. The contact mentioned that the vehicle would not come to a complete stop when the brake pedal was depressed. The air bags deployed. A police report was filed. The contact sustained bumps and bruises along with three fractured ribs on the right side and an injury to the right leg that required medical attention. The vehicle was towed to a local tow yard where it was deemed a total loss. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 1,240.

50 Service Brakes problem

Failure Date: 09/24/2018

I was stationary(in "park' mode), sitting in my vehicle making a bank transaction at the drive thru at wells fargo located at 505 round rock Ave, round rock, TX. Suddenly the Jeep accelerated on it's own, I pressed the brakes and it wouldn't stop. I traveled maybe 15-20 yards braking, before I crashed into the walk up atm. Exact cause? unknown at this time.

51 Service Brakes problem

Failure Date: 09/22/2018

In September of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine rpm spiked extremely high. I then carefully put my foot square on the break and applied pressure before putting the vehicle in reverse so I could park in order to check the damage. As my foot was firm on the brake, while shifting into reverse the vehicle took off at a high rate of speed as the engine rpm continued to violently accelerate and spike. The brake was rock solid and did not activate all, no matter how much pressure I put on it as the Jeep accelerated through the parking lot in reverse, getting up to about 40 to 50 mph before striking 4 other vehicles. At least 2 of the other vehicles were totaled. Only after the Jeep came to a complete stop into one of the parked cars, was I able to turn the engine off and get out to make sure no people were injured. Several pedestrians were walking to their cars at the moment of the incident. No one was hurt but several people could have been killed or seriously injured as a result of the engine throttle/rpm spiking out of control. The experience was completely horrifying. The on duty police officer who I spoke with, who was also present at the time of the incident, did not write a ticket. After interviewing me he determined that I was of sound mind and body and not under the influence of any type of substance. After speaking with several technicians and sales associates at the Jeep dealer, I' was advised to contact Jeep corporate to speak with someone who had the authority to help me resolve this matter. Moving forward my best advise to anyone else would be to check this (NHTSA) website for any manufacturer malfunctions and/or recalls.

52 Service Brakes problem

Failure Date: 09/20/2018

Scrapping/grinding coming from the wheels. Sounds like the disc rotor dust shield is rubbing against the rotor. I heard this is a known issue. Let's see what the service department says.

53 Service Brakes problem

Failure Date: 06/25/2018

I was driving this vehicle on a city street at 33 mph. There was a car in the intersection running a red left in front of me. I applied the brakes and the vehicle stuttered 3x and then sped up out of control and launched me into the car that was in the intersection. There was a collision. .

54 Service Brakes problem

Failure Date: 03/30/2018

Sudden unintended acceleration of my Jeep Grand Cherokee leads to total loss on on March 30 , 2018. This is my story: I bought my Jeep Grand Cherokee 2018 trailhawk from the orange park Chrysler, Jeep, Dodge, ram dealership aka darscars of jacksonville at 7233 blanding blvd (904) 777-5500 on October 21, 2017 under a three year lease agreement with ally auto finance (1-888) 925-2559. On March 30, 2018 with approximately 3700 miles I was at the gateway pistol and rifle range at 9301 zambito Ave n in jacksonville with my friend charlie caddell (904) 545 4215 for pistol shooting. My car was parked outside of one of the steel sheds. When rain started we decided to drive my car around and under the shed. I took the car around but couldn't quite make it into the shed and had to back up. When shifting into reverse I heard a strange noise and my friend told me later that my rear wheeles started spinning, which they are not supposed to do. When my car was in the right position my foot was still on the break I shifted to "drive". At this moment the engine roared up and raced forward. I could not stop the car. I steered it into the next empty shooting bay in 1/2 circle into the backstop ending up at the wall which was damaged in the process. All front and side airbags were deployed. It was an absolutely horrifying experience. It was plain luck that nobody was hurt. The car is presently in the hands of my insurer aaa who declared the car a total loss. I believe this is an obvious case of product liability for which the manufacturer should be held responsible! I found out yesterday that there is a special phone number for Chrysler customer care in charge of lemon car issues 1-844-521-8188. My complaint has a case number 33880270.

55 Service Brakes problem

Failure Date: 02/18/2018

Driving the auto and applied the brakes at a red light and the brakes only partially engaged and the auto went through the red light. Drove up to the next light as the car was just about to stop it accelerated forward into the truck in front of me. There is a safety feature called "forward collision warning" which should apply the brakes and did not work (instead of braking with the Jeep safety feature the auto accelerated). The dealer repaired the damage paid by my insurance company but could not tell me why this happened or provide assurance that it would not happen again. The insurance company said they would investigate with the ntsb and review the "black box". If the truck was not in front of our vehicle we would have gone through the red light into a highway intersection. The car had slowed to 5 mph and was ten feet from auto in front and then accelerated to about 15 mph in a few seconds.

56 Service Brakes problem

Failure Date: 02/17/2018

The contact owns a 2018 Jeep Grand Cherokee. While driving 35 mph uphill, the brake pedal was depressed, but the vehicle failed to respond. As a result, the vehicle traveled across the highway and crashed into an embankment. The abs and skid control indicators illuminated. The front passenger and driver side air bags deployed. The contact sustained rib injuries, which did not require medical attention. A police report was not filed. The vehicle was taken to a local dealer (crowe auto group, llc, 303 tenney st, kewanee, IL 61443, (309) 852-2188) where it was diagnosed that the rear passenger wheel was corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 1,558.

57 Service Brakes problem

Failure Date: 02/17/2018

Tl-the contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 35 mph in inclement weather on snow covered streets, the vehicle slid off of the roadway. The contact stated that the traction control and automatic braking feature failed to assist in preventing the accident. The contact stated that the driver's and passenger's side curtain air bags deployed however, the driver's side seat belt failed to restrain the driver which caused injury to the left side of his body. Medical attention was not sought. A police report was filed. The vehicle was taken to crowe auto group, llc located at 303 tenney st, kewanee, IL 61443, (309) 852-2188, where it was repaired. The manufacturer was contacted and notified of the failure and the contact was provided case number: 34153031. The approximate failure mileage was 1,544. Ah.



Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations