Cruise Control problems of the 2018 Jeep Grand Cherokee

My acc/fcw light is on, I have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

When using cruise control and pushing the brake to disengage the cruise control, the car slows down until my foot is removed from the brake. It then speeds forward instantly until I brake again and hit cancel for cruise control. This has happened numerous times on regular pavement going forward.

Tl- the contact owns a 2018 Jeep Grand Cherokee. The contact stated that the battery would overcharge while the vehicle was in operation. The contact also stated that cruise control could not be cancelled and that the vehicle would accelerate independently while traveling at various speeds. The check engine light would illuminate as these failures occurred. The contact took the vehicle to five star Chrysler Dodge Jeep ram of warner robins 2817 watson blvd, warner robins, GA 31088 where the vehicle was serviced under NHTSA campaign number: 18v332000 (electrical system, vehicle speed control). Despite the software update, the failure resumed. The contact notified the manufacturer of the defect and was informed that there were no recalls on the vehicle. The vehicle had not been repaired. The failure mileage was 29,000. Jo.

Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on I-95 in south carolina. The car suddenly surged forward while the driver yelled at me �my foot is on the brake�. It subsided once, then surged ahead again, leaving skid marks and colliding with the vehicle in front of us. It then surged a third time, ploughing that car ahead, before the driver could shift the transmission into park.

We were using cruise control in our new Jeep. As we were approaching a red traffic light, we tried to disengage the cruise control by using the brake. The vehicle would not stop. The brakes were completely engaged and locked, but the vehicle kept moving forward into oncoming traffic. Thankfully, the driver of an 18 wheeler saw us unable to stop and swerved. His swerving and our steering caused us to be stopped by his hind wheel. If the other driver had noticed us one second slower, we would have likely been dead. There was $11,121. 91 worth of damage to our brand new Jeep with 3,500 miles on it. This Jeep is not yet part of the recall for the exact cruise control issue outlined. We are filing this, because we do not want another owner of this model to not be as lucky as us and we would like to not be out of pocket for the damages. Jeep flew someone down from michigan to check out the vehicle's black box and said they didn't find anything. We have the contact information of the truck driver who can attest that the brakes were fully engaged and the vehicle continued to move. We are fortunate to have all walked away unharmed physically, but the monetary pain cuts deep.