general problems of the 2019 Jeep Grand Cherokee - part 2

Radio/screen delimitation. Known issue by Jeep for years now; obvious safety issue, when the screen starts doing phantom touches it is very distracting to the driver. Also, as the glue melts, it leaks onto the wiring of all the components under the screen including the ac, all the parking sensor and traction control off controls. Phantom phone calls/cannot turn on/off heat. Radio does not just power “ radio”. This is a safety issue!.

Uconnect screen with radio/nav/driver controls is delaminating, causing screens to change and overriding all driver selections. Safety issue. Multiple complaints on Jeep forum and class action lawsuit in 2022 which has been closed due to overwhelming number of complaints. It’s a well known issue with fca but they refuse to issue recall. Backup camera freezing and hand free difficult to use. Distracting and unsafe. Fca needs to issue recall!.

The driver's side door lock will no longer operate using the key fob, lock/unlock button inside, or automatically lock when driving. It will only operate to unlock when the handle is pulled. It is available for inspection. It is a safety hazard due to not having a locked door when parked or when driving. The problem has been confirmed by clj in justice. It has not been inspected by the manufacturer, police, or insurance. There are no warning lamps or messages.

Recall z48 service was performed 02/09/23. Fox Jeep invoice #556304. Facility mechanic confirmed issue was present prior to performing recall as the brake lights remained on for several minutes after parking, shutting off, and exiting vehicle. Recall z48 pcm update was completed. Vehicle continues to exhibit same issue with brake lights remaining on for several minutes after vehicle is parked / shut off / occupant exits. I believe stellantis has a known issue with the abs module in this vehicle and needs to replace the module with a properly functioning unit instead of attempting to conceal the fault through another pcm update. Attached copy of invoice from recall performed 02/09/23 @ 70,316 miles and photo of brake lights remaining on after exiting vehicle taken last week @ approximately 76,000 miles.

I have a few different issues with my car. The transmission has been shifting roughly, there’s a loud clunking sound when I put it in reverse, and I'm experiencing slipping, hesitation on acceleration, and sudden bursts of power. The car has been starting to jerk a lot. The engine has lost power while driving, which forced me to pull over on a busy highway at night with my kids in the vehicle. Fortunately, I was able to roll off the freeway, turn off the car, and after several attempts, I managed to drive home. Also my vehicle sometimes have a difficulty starting. I’ll press the start button and no response. I’ve also been dealing with electrical problems. My screen constantly freezes, goes blank or turns off. At times I can’t connect my Smart devices. My ac has broke, repaired and having problems again. I previously took my vehicle to the dealership to address issues with the ac. I mentioned these problems, and I was told they would be checked. However, an employee later said they couldn’t find anything wrong. When I spoke to another employee, he admitted he wasn’t aware of the issues. It’s very frustrating dealing with these significant problems, especially since I can’t trust my vehicle and always feel scared to drive out of town. All of this has been an ongoing issue. I have a few friends same model and year and they received recalls but I didn’t. This is my only vehicle, I paid a lot of money for it and I shouldn’t have to be dealing with this. Please help me.

Backup camera sometimes stays on after shifting out of reverse and it takes many tries to turn off. It also sometimes comes on randomly while driving and won’t turn off right away.

Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety of my family riding in the vehicle, cannot use all the installed features (cannot remote start with check engine light on) and cannot sell it in its current condition due to this recall. Is there any solution in sight?.

Vehicle was purchased on 8/11/2022. After the vehicle was stopped, turned off & emergency brake set, the brake lights continued to stay on for several minutes.

Outstanding recall z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler corp. Has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.

After starting and functioning normally for a ~ mile, a warning came up “stop safely - your vehicle will shut off soon”. I was on a road with no shoulder and had to keep going. In less than a minute, (1/2 mile) power steering failed, all other electrical devices, brake lights, dash lights, speedo failed shortly thereafter. Engine and trans were barely functioning. I just managed to manhandle ( power steering had failed) it into a parking lot when it shut down completely. There is no way my wife (car owner & usual driver) could have steered it to safety. Once into the lot, couldn’t electronically unlock doors or put it in park or even turn it completely off. It was literally electronically dead. Had to climb over seat to retrieve pets and perishables from the back as the tailgate open function also failed. Towed to davis Chrysler Jeep in yulee, florida. No word on root cause. I assume it was catastrophic batteries failure without any warning or prior symptoms.

Touch screen on uconnect system freezes upon startup or randomly while driving and will also turn blue and reboot several times before it functions properly. Backup camera will not function when screen is frozen and this is a major safety concern. Top left corner of touch screen has started to delaminate, approximately 3 months out of standard 3 year warranty. Vehicle has 36,981 miles. Delamination is causing issues with touch screen.

My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried to jump start. , almost. When it did I took it out of park. But then it was dead. Nothing. Had it towed to the Jeep dealer in marshal, mi. They said both batteries where totally no good. They replaced the batteries and found out the fuel pump was burn or shorted out and had to be replaced. They do not know why this would happen or they just would not say. The vehicle only has 78000 miles.

2019 Jeep Grand Cherokee radio is delaminating. This causes components to either not respond or to activate on their own without driver activation. This known delaminating issue is a serious safety concern as the instrument panel controls the large majority of the components in the vehicle.

I have a 2019 Jeep Grand Cherokee trailhawk currently around 33,500 miles. I bought this vehicle new and have been having issues with it since I got it. I hear electrical crackling and popping throughout the cabin, mostly in the dashboard. I thought at first it was the adaptive cruise or forward braking system engaging, but the sound seems to be completely random. A common symptom is the speakers, microphones, and speaker-based safety alerts are completely cut out. If I'm on a call, the person on the other end will not be able to hear me until the speakers come back. Some of the systems that do not work as intended include: -- radio/siriusxm/apple carplay/android auto (no sound) -- uconnect voice command (no sound/mic) -- parking sensors (no proximity alerts) -- usb ports (slow charge and do not recognize phones) -- forward collison alerts (no sound) -- navigation alerts (no sound) -- blind spot alerts (no sound) I've tried the system with the following phones (with oem and high-quality aftermarket wires) on at&t, verizon, mint: -- iphone xs -- iphone 12 -- iphone 13 pro max -- samsung galaxy note 8 -- samsung galaxy note 20 -- samsung galaxy note 22 -- samsung z flip my Jeep has the panasonic uconnect system. I've attached pictures of the type & imei etc. This issue causes a direct safety concern when an alert doesn't activate or a when the loud electronic distortion comes through the speakers that will cannot be turned off—causing me to have to pull over and turn the car off for the sake of my hearing.

SUV airbag waring light flashes off and on. Lights randomly come off and on when truck is parked.

I have had 2-3 windows blow out on my truck for no apparent reason. I am afraid that the front WI shield is going to blow when I am driving and I will get hurt and/or die. I am a single parent and need a vehicle to be safe. The dealership is being difficult and won’t look into why it keeps happening. The warrenty won’t cover it either as they don’t cover glass. I want them to look into why it is occur if or give me my money back. They don’t seem to take this problem seriously.

I was sitting at a drive thru when my 2019 Jeep Grand Cherokee limited 4x4 started to malfunction. A service shifter light came on, then the service engine light, then the service airbag light. All the lights and windshield wipers went on. No matter what I did lights and wipers kept malfunctioning. My car stalled and I wasn’t able to move it. I turned my car off, turned it back on and again. It let me drive a couple feet but the steering wheel was stiff. Again it stopped moving, wouldn’t allow me to go any further and only made the noise as if I was accelerating. All the lights and windshield wipers kept going crazy. I turned my car off and on again. Lights and wipers never stopped. I was able to drive another couple feet but then the 4x4 locked. The shifter switched from drive to parking and it was stuck on parking. The emergency neutral lever and button locked. My Jeep was going no where. The cables that connect to the battery were extremely hot and could have been a fire hazard. The vehicle was also saying service transmission continue on d, do not shift or turn off engine but the vehicle automatically set it self to parking. My entire car locked down. I could only turn it on and off. I had to get it towed to the nearest auto repair shop. Their analysis computer was unable to communicate with the vehicle. Luckily I was in a drive thru and not driving on the street or freeway. I could have been a very dangerous/deadly situation elsewhere. No previous accidents, issues with the Jeep. It all happened suddenly.

Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!.

Electronic stability control and check engine lights on. Remote start and auto park stopped working. Dealer says not covered . 43000 miles. Quoted 1400. 00 to repair.

Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (which is covered under warrantee) that cause this.

Screen display will freeze while putting car into drive from reverse, thus having the back up camera stuck on the screen while driving. This recall was issued for my make and model, but my VIN was not included. Please report this is happening in my car to ensure my car is included in the recall.

I was driving on a highway on June 18, 2021, from houston to galveston (TX), at approx. 30 mph given traffic at that time, and suddenly the dash board started blinking and malfunctioning, I realized I lost the speedometer showing me only horizontal lines, the brake light turned on (red) and it felt like I did not have appropriate control of the steering wheel, it was very stiff. I was able to reduce the speed, turn on the emergency lights, tested the brake and then take the exit into the feeder and stopped and turned off the car. I called the river-oaks Chrysler-Jeep service unsuccessfully. I waited 15-20 minutes and then turned on the car to see that the engine sign was on, this was not the first time that I've got this sign and even received emails with a warning for which the car was taken accordingly for service and I was told by the advisors that if the engine sign was on, the car was drivable but if it was blinking it was not drivable. One time, after having one of these situations with the engine warning light on, the next available day I brought the car for service and because the light was already off, I was told that the system might have reset and that no action was needed at that time. I decided to proceed my trip given that the steering wheel felt that is was back to normal, tested the brakes and drove to my destination, using the feeders and at very low speed. The next morning I called the Jeep service and talked to the advisor (mr. Fernandez) over the phone, explained what happened and he reassured me that I could safely drive the car back to the dealer given the fact that the engine light was on but not blinking. Car was dropped for service on June 22, after being parked for those days. The abs module was reported to have an internal failure and it was replaced. This has been a repetitive event but this last time was critical in terms that I lost confidence in this vehicle. The administration at this dealer is fully aware of these events.

I was driving around 75mph on the interstate for about an hour (not using cruise control) when all of a sudden the accelerator no longer worked. There was no warning, no error lights or codes or anything. I tested the brakes and they still worked. I was able to coast to a stop on the breakdown lane. I waited about 20 seconds and restarted the car and everything worked again. This is my son's car that I was driving and it's really concerning because I thought I bought a safe car for him. I'm an experienced driver, but either way it's extremely dangerous. I looked information up about this issue and I guess it's been happening quite a bit according to the internet. Someone mentioned that the 4 pcm torx head t15 mounting screws that hold the pcm faceplate to the protective metal case where the circuit board is housed are too long. (not the 3 bolts that hold the pcm to the mounting bracket) when there was a vibration or shift, the screws touched the circuit board shorting everything out and causing the engine to stall. The owner put washers with the 4 little t15 screws and were able to fix the problem. I think there needs to be a recall. I'm afraid to drive the car myself or have my son drive it. I'm taking it to the dealer, but I don't think they'll be able to recreate the situation.

Stops and needs to be put in park to restart, was determined not related to start stop or batteries . Jeep still in shop part not available for undetermined length of time.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the stop/start system failed to operate as designed. The contact stated that while driving with the stop/start system engaged and the vehicle was stopped at a stop sign or a traffic light, the stop/start system failed to engage the engine. The contact had to put the vehicle in park and restart the vehicle. The failure was experienced twice. The contact stated that the stop/start system light illuminated on the instrument panel and stated that the system needed to be serviced. The vehicle was taken to the dealer do be diagnosed. The mechanic failed to retrieve a fault code. The dealer also tests drove the vehicle and was unable to duplicate the failure. However, the contact stated that the mopar computer sent an email alert that the stop/start system needed to be serviced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 23,000.

The display/electronic system appeared to be hijacked during my commute to work. The hacker began by changing the radio from sirius xm to an am station, then began changing settings (climate control of seats), viewed connected devices (usb, media etc. ), then switched to view the rear view camera, viewed the compass, viewed phone settings and dialed the last number dialed from my phone. The hacker kept going back to settings, rear view camera, radio and climate control. This all happened in a short amount of time and continued even after I had stopped the vehicle and turned my cell phone off. I left my phone off until I arrived at work and the hacker was still messing with settings and radio. I turned the vehicle off and opened the door to drop the display and all electronic auxiliary power.

The screen that displays radio and navigation and rear backup camera freezes up and camera will not display. The system does this intermittently and will power itself off and on. Sometimes it will not reboot unless I stop, put the vehicle in park, turn off the engine, restart the engine and take vehicle out of park. It is very distracting and unsafe to freeze up and lose the display. This has happened when I'm driving in town and on the highway and also when vehicle is parked. This has been ongoing since December 2020. The radio module has been replaced once. The security gateway module has been replaced but nothing has helped. I've taken in back 4 times since January 2021 for the same issues.

I bought this car in Jan. 2018 brand new. For the first year or so I had no problems. As of July 2020 it has stalled on me for 5 times. It only happens while on the highway (60-70mph). The lights on the dashboard start blinking and it says "shift to p to start". It decelerates very quickly luckily I've been able to merge to the emergency lane on the highway but this last time (1/17/21) it was very scary as cars were swerving in order to avoid hitting me. I'm unable to accelerate so there's cars going 60-80mph flying past me. Once I get to the emergency lane and down to 5-7mph the car completely stops (hard stop). I've taken it in to the dealer every time and every time they can't "duplicate" my complaint, there for nothing can be done. Can someone please fix this as I still have 1 year left on this car! if not- im trading it in & no longer buying Jeeps. I have the dealer invoice for all visits if anyone needs them.

Multiple issues: 1) loss of power while driving. Had to come to a full stop while in traffic and restart the car. 2) doors wouldn't lock any more. 3) battery drained within 24hrs and required jump start. Diagnosis: faulty tipm, currently being replaced. Can provide full documentation if requested.

In June of 2019, I purchased the vehicle new. About the 3,414 mile mark, I had major electrical issues. While driving the car, all of the warning messages started flashing across my dashboard. The car became sluggish and felt like it was going to stop running. This all happened when I was in traffic moving forward. I felt unsafe. It went to the dealer. If my memory serves me right, they found about 75 codes had been activated by the computer. They could not find a problem with the car and gave it back to me. On my way home, it happened again. All the warning messages flashed across the dashboard screen while I was on the highway. The car was sluggish and I thought it was going to die. It went back to the shop and they kept it for about two weeks. Could not find a problem with it. Finally got it back and I was ensured it was repaired. About a week ago, it happened again. The 11,000 mile mark. The exact same scenario as before. But the car stopped moving on two occasions when I was in reverse and in traffic stopped waiting to make a left turn. The car remained running but would not continue in reverse or go forward. I put the car in park both times, messages flashed across the screen and seemed to reset the system. I then could continue going with the car. I definitely felt unsafe when this happened. Again, they can find nothing wrong. I was told there was a two page printout showing all the warning codes that had gone off. As I write this, the car is in the shop. Ive been told they cannot find anything wrong. As of this writing, they do not know what is wrong with it. They wanted to give it back to me, unfixed. I told them to get it repaired. The car is to dangerous to take back un-repaired.

My car has stalled twice in the last 3 days and has also no turned on so we needed a jump 1 day ago. We bought this car brand new off the lot with only 65 miles on it. Also there's an �a!� symbol showing on the dash now.

I was driving on the interstate when all service light came on and steering wheel locked up and the car began to power down. I almost crashed into a 18 wheeler because the steering wheel would not turn properly. I was able to pull over and the car would not move, switch gears, stop or start. My vehicle was serviced by Jeep twice in the past two weeks.

My 2019 Jeep Grand Cherokee will intermittently not start. I will push the button and it revs up but does not turn over. This lasts for about 10 minutes and then will start. This happens about once a week. The car also stalled underway twice this past summer. Quirk Jeep in braintree MA tells me nothing is wrong when I have video evidence. The car is not safe and is like new. It currently has only 8500 miles on it. Very frustrating when I paid a lot for the car.

When using the view screen for navigation I continue to get weather alerts for locations that 100s miles away from me. Which make me look down at the screen to touch the ok button to get back to the navigation. The feature to turn off weather alerts is not programmed into the head unit, which sends out non related weather alerts constantly during my driving. Again, forcing me to look down at the screen to touch ok! very dangerous to be operating the screen head unit while driving. Every few minutes! vehicle in motion.

I got into my vehicle and when I tried starting it would not turn on the engine. The only thing that would illuminate was the speedometer area. The audio unit would turn on off and then on and then off. I tried about 10 times and would not start the engine. The vehicle was parked in my driveway when it happened.