Radio/tape Cd Player problems of the 2019 Jeep Grand Cherokee

Two problems related to radio/tape cd player have been reported for the 2019 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Jeep Grand Cherokee based on all problems reported for the 2019 Grand Cherokee.

1 Radio/tape Cd Player problem

Failure Date: 05/01/2019

Uconnect on stereo system freezes up. When it does this the temperature controls, phone, radio, navigation system and everything it controls stops working. The vehicle can be stationary or moving and it just stops working, have to pull over and turn vehicle off and wait for at least 5 minutes for it to come back on.

2 Radio/tape Cd Player problem

Failure Date: 02/15/2019

Due to issues with radio's core software, the display of the car which control all vital functions of the car including temperature control goes inaccessible while car is in motion. It is accessible only when car comes to a complete stop and software is allowed to reboot which takes more than 20 minutes. This is so against the safety because the main core controlling unit of the car is of no use due to this problem. There is no definite solution and answer by the dealership, service branch, unconnect customer care and star ticket system. The car got into this issue within 24 hours of leasing it and is a brand new 2019 model.


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Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations