general problems of the 2020 Jeep Grand Cherokee - part 1

On sat 01/24/26 I was filling my washer fluid and I looked down and saw oil on the bottom on right side. I left it parked until I took it 2 miles to dealer told them what I saw and they looked at it and the plastic oil canister housing broke and got oil in my antifreeze. They told me powertrain warranty would not cover the whole fix. I have seeing alot of people have had same problem I think Jeep needs to get a recall out for that since it has been a problem. This is not right it should be all covered now I won't have all the money after they get it fixed to. Pay. Have never had any problem Jeep ran good never over heated oil pressure always at 31 to 32 pressure. Never new I had a problem until I looked under hood to fill washer fluid. Something needs to be done about this ASAP. It all because Jeep don't wanna have to fix all the ones like this. I didnot get any photos was so upset I saw oil never even thought about getting pictures. They need to get a recall on this ASAP thank you very much. It is at the dealership kunes country in platteville wisconsin 53818 thank you.

I purchased this vehicle, November 2023 and by August 2024 the vehicle went into griffin hubs to get the engine replaced. They had the vehicle for over a month and a half when I received it back after the engine I had it for a day and a half and had to take it back because it was making a loud grinding noise coming from the engine which then they had to replace a second time because the engine was shredded and was told they were going to put a new transmission in as well, but instead of just replaced a piece, and then two months later, the negative terminal for the battery was replaced in about four months later I take it into the dealership again because as I was driving the vehicle pulled back three times and then shot forward and that happened seven separate times dealership said they could not find an issue and then in November 2025, the vehicle goals back into the dealership for overheating needing a new water pump because I was losing coolant with no leaks. Get the vehicle back two days later my coolant is empty tied again call the dealership they said if it happened again, bring it back in two weeks later it did the exact same thing. My coolant was emptied, but there is no leaks coming from under the vehicle and now last week as I was driving, the vehicle suddenly stopped accelerating and my gearshift wouldn’t catch any gears and as the vehicle is still moving my tires, then locked. The vehicle has been at the dealership for five days and they still cannot figure out what the issue is.

On or around 12/15/2024 (42257 miles on vehicle) Jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned apartment, parked car. Was unable to shift car into park, car shut off on its own again, car then able to go into park. A few days later start engine, car turns on put car in reverse, car shut off on its own, all lights and warnings on dashboard light up and stay on. Unable to start engine, unable to shift car into park. Turn car off, shift into park, on 12/17/24 car towed to lake Chrysler Dodge Jeep ram auto lewistown PA. Told that it was the can bus connector needed to be replaced. Part replaced. 10/10/25 (54630 miles) car in for inspection, oil change, reported to mechanic engine was making high pitched sound/noise when driving up steep hill on highway the week prior. Was told by mechanic "that is normal when driving up steep hills, after a long drive" " we didn't hear it or find anything" car continued to make this noise on the same hill since. Car in for oil change at david Dodge on 1/12/26 (58,974 miles) reported to mechanic again that engine continues to make a high pitched sound/noise when going up hills, on highway drives and after longer drives. Per shop nothing was found. Asked if I should make an appointment for it to be tested and told no not needed. On 3/2/26 check engine light on, waring start/stop unavailable service stop/start system this happened off and on for next few days. Car brought to mechanic on 3/6/26 (60,000 miles) diagnosic test run cylinder misfire, r and r intake manifold to check coil and spark coolant found on spark plug, borescope #3 cylinder head gasket, cylinder head, block issue . Recommend total engine and radiator replacements.

Beginning October 3, 2025, the buyer reported a check engine light (cel) issue. 10. 3. 25 - the sale dealership stated diagnosis of a fuel leak. 10. 8. 25 - the sale dealership identified a charcoal canister issue. 10. 13. 25 - the sale dealership is referring to Jeep dealership. 10. 17. 25 - the sale dealership confirmed light continues to persist. To date the vehicle has been returned to the sale dealership three times since October 3, 2025. A warranty invoice shows only maintenance order performed occurred on October 3, 2025, and confirmed with the warranty company. This has been a persistant issue based on dates of service with only one repair attempt by the dealership while they maintain possession of the vehicle. Please investigate this issue to determine course of action. Within these 10 days.

P0303 code. Misfire in cylinder 3. Blown head gasket. 2020 Jeep Grand Cherokee. Car is only five years old with 115000 miles. Dealer suggested a new engine. A $12,000. 00 expense to the consumer. $20,000. 00 still owed to bank. After much research, it’s clear as day that this is an engineering flaw. Thousands of pentastar engines have this recurring failure.

This complaint concerns a serious ongoing engine defect in my 2020 Jeep Grand Cherokee limited with the 3. 6l pentastar engine. The vehicle experiences ongoing misfire, rough idle, loss of smooth engine operation, and valvetrain noise. The Jeep runs very poorly and feels unreliable and unsafe to drive. The problem appears to be consistent with camshaft and rocker wear described in stellantis technical service bulletin 09-011-25. The vehicle has been repaired three times njv auto center inc. 27 orange turnpike sloatsburg, NY 10974 despite being $2,500 out of pocket, the issue has not been resolved. This appears to be a widespread manufacturer defect affecting pentastar engines. Loss of proper engine function while driving is a safety concern and creates risk of breakdown or loss of power. I am requesting NHTSA investigate.

While riding vehicle just shuts off and stops. Message on dash states put vehicle in park to start vehicle. Do that and vehicle starts and runs. First time this happened 6/13/25 went one week no problem then on 6/25/25 happened again took to service station no codes thrown.

The transmission went out in October 2024 and was replaced in November 2024. Since then, the valve body has been replaced twice and probably needs to be replaced again. The car does not shift into/out of third gear properly or consistently which causes very delayed acceleration. This is a safety hazard when entering the roadway, especially merging onto the highway. Chrysler is aware of the valve body being “bad” yet continues to “replace” with bad parts.

[xxx] utility 4d altitude 4wd 3. 6l v6 2020 Jeep Grand Cherokee my 2020 Jeep Grand Cherokee with 3. 6l pentastar v6 engine check engine light came on at 115,000 miles with a p0305 code. The p0305 code for a 3. 6l pentastar v6 engine indicates a misfire in cylinder number five. The week prior I performed a coolant flush and fill with the proper mopar coolant. A few days later the water pump weep hole started leaking. I replaced the water pump and changed the spark plugs. A few days after this was when the p0305 check engine light came on and I could feel the engine starting to stumble from the misfire. No indication of overheating, coolant temperature was normal between 180 f and 210 f. I kept checking the coolant level and noticed the level dropping after a few days. There was no indication of a coolant leak after replacing the water pump. No coolant in the oil, or oil in the coolant and no white cloud from the exhaust from the coolant leaking into the combustion chamber, typically caused by a blown head gasket, cracked head or block or warped head or block. I set an appointment at the Jeep service department, and they informed me the engine had to be replaced. They said they did a bore scope test and a leak down test to confirmed the coolant was leaking into the cylinder. There are hundreds if not thousands of reports from other owners of Jeep Grand Cherokee and other Jeep, Chrysler, ram, Dodge owners reporting this same issue. The attached photos show no coolant mixing with the or oil mixing with the coolant, resulting in the coolant only leaking through the combustion chamber to the exhaust confirming the service departments findings. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while starting the vehicle, the vehicle vibrated abnormally, and the contact noticed white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion leaking into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

My 2020 Jeep Grand Cherokee laredo 3. 6 eng vehicle is cutting off while driving, I was advise it the transmission shift gear transmission, which needs to be replaced and the can change the transmission assembly - remove & replace 3. 6l eng, awd on my vehicle. When I stop at the light the vehicle completely shuts off where I have to restart my vehicle. They said it was the 2nd battery which I changed and brought a new one. And the same day it still was cutting off. After several attempt in contacting them. I brought the vehicle into Chrysler Jeep Dodge of port jefferson, and after reviewing they said I need to replace the transmission . I was also advised that there was a TSB code that is now coming up # 21-00925 revision c - p0733. I'm very upset as they're telling it current over the extended warranty at this time at 60,000 miles. When I brought it in it was . . This should be a recall and they need to fix it I only had this vehicle for less then 5yrs brand new, when I started having these issues and can put me in a situation on the highway where I can get into a server accident. I strongly urger the recall as this is a known issue with this vehicle.

Camshaft and lifter failure at 52,102 miles on pentastar v6 motor. This has been a known issue to this motor and no recalls. My vehicle is with the mechnic getting fixed. My vehicle was not drivable after diagnostics at my mechanic. I had potential for enfgine failure due to metal on metal camshaft. I was at risk of serious injury if I did not take my vehile in. There were no check engie lights to alert me of an issue. I noticed a slight ticking noise that was not normal. Could not be heard over the radio. Yes this problem has been reproduced at my independant service center. It has not been inspected to my knowledge by the manufacturer, police, insurance other than my mechanic. There were no warning lamps, messages or other symbols prior to my failure other than a noise I noticed when my radio was off that was not normal.

While I was attempting to pass a vehicle on a two-lane highway, my engine started misfiring and I lost engine power and it almost caused a head-on accident. The engine had to be replaced because the camshaft was worn on bank 1 and after doing some research there seems to be a lot of issues with this engine and the rocker arms which wears the camshaft down. There was a lot of metal in my engine which caused them to have to replace it. I researched recalls and there is nothing but after speaking with the dealership they confirmed that there is a known issue with this engine.

At 100,000 miles , traction control light and 4wd service light came on. Dealer said rear diff motor replacement needed, and the tccm . I replaced and problem still persists . Now red triangle come on dash and says pull to safety motor will turn off. Turning wheel it hesitates like it's not engaging correctly.

Driving down the interstate at 75mph, the vehicle all of a sudden lost the ability to accelerate and felt like it shifted into neutral. We were able to pull over to the side of the road safely and as we were getting out of the vehicle, we noticed flames shooting out from under the engine. My wife and I made it out safely and as we got about 100 yards away and looked back toward the vehicle, the entire front part of the vehicle was engulfed in flames. We sat along the side of the interstate and watched the vehicle burn for 20-25 minutes. We just had the vehicle in for service 6 days prior to get a new battery, a new aux battery, an advanced diagnostic, brake fluid exchange, and a fuel system service. The evening we picked up the vehicle from service, we got an email with a powertrain alert indicator. We then checked the app on the phone and everything in the powertrain section of the vehicle health report was green. I have several videos of the vehicle burning but it doesn't look like I can upload a video file.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds, there was a misfire coming from the engine while accelerating, decelerating, idling, and while parked. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, who diagnosed that the right-side intake camshaft on all 6 lobes had ground away and needed to be replaced. Additionally, metal was found in the rod bearings in the engine. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 61,000.

My check engine light came on so I took my car into the mechnanic. They noted the following: "removed intake manifold and find cylinder three spark plug appears ok. Spin engine over to top dead center cylinder three. Pressurized cooling system and find combustion in coolant. Suspect vehicle needs new head gasket. " the mechanic said that is a manufacture defect that they have seen with many Jeep vehicles. I called Jeep to inquire, and they let me know that my VIN number is not included in an existing recall for this same issue. The suggested that I reach out to the nhtsb to ask that my car be included in the existing recall.

I brought my Jeep in for a concern about an antifreeze leak on 1/3/25. I had 130,112 miles on my vehicle and was my warranty expired at 125,000 miles. They thought it was a water pump gasket at the time. I took my Jeep back on 10/30/2025 and they confirmed a head leak, that wasn't checked last time. This is a safety issue since it has been confimed that other Jeeps within same year have the same issue. If I am driving on the interstate and this issue got worse, then it will be a safety issue for everyone driving around me and me and my passengers in the vehicle as well. It has been inspected by murray Dodge and Jeep. I have not gotten any warning lamps, messages or symptoms prior to failure. First appeared before 1/3/25. I was 5,000 over my mileage- since I was a traveling rn at the time.

Car wouldn't shift into drive. Git car towed in was told possible cam shaft issues. Car has been back 3 more times for same issue finally stellantis replaced cam shaft. Now same problems are occurring and Jeep wants me to pay to replace engine on a 4 year old car.

Took to Dodge dealer and they told me they have been have problems with traction control, 4x4 problems, misfiring cylinders . They spent 5 days trying to figure it out and told me it was a process of elimination . Replace rear diff motor and that didn't work, replaced tccm, that didn't work, replaced both batteries , that didn't work, new spark plugs, that didn't work, replaced coils on the side where #1 cylinder miss fire, that didn't work. I've spent approximately $6,000 and still have same problem. I do not have unlimited funds. What should I do next?.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate and experienced a loss of automotive power. Additionally, the temperature gauge raised abnormally and was almost indicating that the engine was hot(h). The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the engine was previously replaced due to the same failure. The failure mileage was approximately 90,000.

My Jeep cherokee has lost power twice. Once while idling at a red light and once while going 70 mph on the interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not responding. The recent recal 25v011000 sounds like what happened to my car, but the 2020 model is not included in the recall. I have taken it to the dealership, but they could not find anything wrong with it.

This is the fourth time this has happened. I am scheduled to have the dealership begin to trouble shoot the issue again tomorrow. Upon the second time I took the vehicle to the dealership. They were unable to replicate the issue having had it in their possession for two weeks. I was driving to work this morning, driving downhill, turned on my turn indicator to take a right onto a highway on ramp, when in the middle of the turn complete electrical and engine failure. The radio, headlamps, turn signal, brake lights, power assisted braking and engine all cut out. The hazards worked, but no dash light indicator lit up letting me know. Only the glowing flash on the side of the road let me know. The dash was completely blacked out except for "shift to park to start". The steering didn't lock up thankfully, while pulling over I attempted to shift to neutral and start while in motion, nothing. I succeeded in coming to a stop on the shoulder shifted to drive, and the vehicle started right up. There were,and are no warning lights illumenated.

Water pump has failed at 61, 573 miles. Jeep issued a warranty extension for water pumps in the 2013-2017 models. It appears they have not corrected the defects in their water pumps.

I change my oil religiously on my 2020 Grand Cherokee, which has 67,000 miles on it. I went in today to change it at bettenhausen Dodge (bettenhausen motor sales inc - Jeep, 8355 w 159th st, tinley park, IL 60477; bettenhausencdjr. Com; phone: (708) 966-3122), and ryan, the service manager manager, told me I had no oil left in my car. He said something went wrong with a pump or something, and as a result I have no engine oil left. . And as a result some engine oil went into the radiator and other places. Plus, ryan added, they don't know yet if my engine is damaged as a result. Repairing only what they can see so far (I. E. , radiator, pump, hoses etc and that's only if the engine was not damaged, which ostensibly they said they would check before work begins) will cost at least $4700. I asked why no "idiot red light" (as such warning lights used to be called, and such lights have been in every car I have owned since 1972) went on to alert me that there was no engine oil left in the car?? the manager said , none of their cars has a "low oil and/or no oil light". All they have is a computer program which informs the driver when to change the oil< and that computer warning system simply is based on miles driven, and it does not inform one if there is no engine oil or low oil. I can not hardly believe there is no red light to tell a person that there is low and/or no engine oil in the car!! the technology behind "idiot red lights" informing the driver of low oil and/or no oil has been around for over 70 years. I am I being lied to? what can I turn for help?.

While at a complete stop, depressed the accelerator pedal and reached approximately 30 miles per hour. The vehicle engine rpm's rose but the vehicle would not accelerate. Placed the vehicle in park and then began driving, where the vehicle appeared as if nothing occurred. This took place around 5/2023 at approximately 26000 miles. On 7/18/2023, the same incident occurred where the vehicle momentarily lost power again and would not accelerate even when the accelerator was depressed. This occurred at approximately 30450 miles. The vehicle then appeared to have no further issues beyond that.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving 50 mph, the vehicle started shaking abnormally and stalled. The rpm increased to high. The contact was able to pull over and restart the vehicle. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the water pump was leaking. The contact stated that the valves, cylinder, head gasket, gasket case cover, gasket head cover, oil intake manifold, and oil filter housing were replaced, but the failure recurred. The mechanic performed a pressure test. The contact stated that while at a stop light, the engine seized and failed to move. The vehicle failed to shift into gear. The vehicle was towed to the local dealer, where it was diagnosed that the alternator ground wiring nut was corroded. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 50,273.

Per the dealership: the engine wire harness ws not sitting where it should have been, and was melted by the Cadillac converter. This caused the auxiliary battery to fail, and the jump fuse block to blow.

The check engine light started appearing on the dash and the adaptive cruise control kept appearing that it was off. The light would go off and come on again and the transmission would not shift gears and I could not go in reverse. I drove vehicle to marino Jeep and they notified me of 3 defects in the internal transmission- which I still have my warranty as the car is at 32. 800 miles only on the odometer. This was a dangerous defect causing my car to stall.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that on multiple occasions while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic where the failure could not be duplicated, and the contact was advised to take the vehicle to the dealer. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated. Additionally, the contact stated that on numerous occasions while attempting to start the vehicle, she heard a cranking sound under the hood before the engine turned over. The stated that the battery was faulty. The contact stated that the battery was replaced however, three weeks later the battery failed, and the vehicle was unable to be restarted. The vehicle was towed to the dealer where it was diagnosed that the generator field control circuit was open and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,165.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 45 mph, the vehicle momentarily lost power and would not accelerate while depressing the accelerator pedal. The contact stated that the failure also occurred a second time while making a turn. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 26,500.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that on multiple occasions while driving an audible warning had occurred inside the vehicle and the temperature thermostat reading indicated that engine had overheated. The cause of the failure was not determined. The manufacturer and local dealer was notified of the failure. The failure mileage was 28,000.

The vehicle when drive shuts engine off and tell you to shift to park. It has don’t it to me a few time and twice I almost got rear ended. I took it to the dealer and they say they can’t find anything wrong with it. To shut off the stop start system but it still does it when I stop start system is off. If you go online a lot of people are having the same issue Jeep just doesn’t want to acknowledge it. This is very dangerous because it does it at any speed stop and go or you could do 65 on the highway and it does it in Jeep is aware of this because many people have complained about it and it’s going on death years. After some time, the system completely shut off and I was able to drive it without the stop start system. The message that came out was stop start system needs servicing, but the Jeep dealer has no idea what that is. They have tested the battery and they said it’s ok. It hass to do something on the transmission or something yeah true but this is going to be something if they don’t fix someone’s gonna get hurt and when they get a lawsuit that’s what you’re gonna do something for the negligence.

1. The electrical/engine/powertrain systems failed 3 times. The vehicle is available for inspection. 2. As the problem progressed, the car would only go forward, no ability to go in reverse, or to be put in park. 3. The dealership replaced the abs module, then later the engine control module. 4. Event 1: September 1, 2022 warning light for the stop/start feature came on, also the abs light and check engine light. Dealership kept the car for the day, did a diagnosis, returned the vehicle stating it was safe to drive, and that an abs module had been ordered. Would contact me to schedule the repair. Event 2: September 8, 2022 dashboard lit up like a christmas tree, all warning lights came on, as well as all lights on the gearshift panel/center console, which kept blinking. Car would only go forward. Dealership installed abs module and returned the car to me. Event 3: September 29,2022 warning light for the stop/start feature and check engine light came on again. I took the car to my local dealership with major concerns that the previous repair was not the only problem occurring and left it there. The engine control module was eventually replaced. 5. I had no use of my Jeep Grand Cherokee from September 29 until November 8, 2022. 6. I have a major concern about the safety of this vehicle.

Vehicle stalls unexpectedly. Error is "shift to park". Driver shifts the vehicle into park. The car is then locked in park and the driver needs to restart the vehicle. The vehicle doesn't always restart. This has happened multiple times. After the first time, we took it back to the dealership where we bought the vehicle and they replaced the batteries. After the batteries were installed it happened again, took it to a Jeep dealership and they were not able to duplicate the issue so did not do anything. It happened again after that. This is extremely dangerous and can cause serious accidents since the vehicle is stalled in the middle of a road!.