Two problems related to navigational (global positioning system) gps have been reported for the 2023 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2023 Jeep Grand Cherokee based on all problems reported for the 2023 Grand Cherokee.
The contact owns a 2023 Jeep grand wagoneer. The contact stated that the stop and go and lane change features were not working. While reversing, there was no audible alert. The auto-air lift system failed to engage. Upon accelerating, the vehicle was making an abnormal sound. The navigation screen was flickering. The contact noticed open wires under the driver's side front seat. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and offered to buy back the vehicle. The failure mileage was approximately 800.
Driver display goes out every couple days (or when it feels like it) display goes blank and you must stop and turn off car to get it back on. All controls, as camera, gps, handsfree calls are not operational when the display goes into a reboot mode and then blank, under you pull over and shut the car off, turn it back on and then it's back to normal. Sometimes it just reboots while driving of no reason while on a call, following directions using gps etc. Safety concern since while driving driver (myself) while alone in car will try to get back working if I'm on a call or following the gps. I know it's my fault for doing so while driving but under certain circumstances it human nature to try getting it all working again when you're lost or in a area you're not familiar with and could cause a major accident or put my life or someone else's in danger trying to fix it while driving. Most times is works normal for like a week or two, then its starts over. Deal told me it's nothing they can fix since many may have the same issues and it's a software problem that only comes from over the air waves. Well, Jeep keeps telling there's a update coming every quarter and when that quarter comes and I still have issues they tell me "OH there's another update coming in the beginning of the next quarter etc. . . Been told this 3 times now, and the latest now is there's a update coming in the 1st quarter of 2024 to correct that issue.
| Equipment problems | |
| Navigational (global Positioning System) Gps problems | |
| Electrical Infotainment problems |