Table 1 shows one common other fuel system related problems of the 2025 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
I am writing to formally report a serious safety issue with my brand-new Jeep Grand Cherokee (got it from darcars rockville, MD dealership) and to request immediate resolution under warranty and applicable consumer protection laws. I purchased this vehicle with the expectation of reliability, safety, and comfort for my family. Unfortunately, within a very short period of ownership, the vehicle has experienced repeated and dangerous failures. On 17th April 2026, while traveling at approximately 65 mph on a highway in pennsylvania around 1:00 am, the vehicle suddenly shut down without warning. This created an extremely hazardous situation for my family. We contacted roadside assistance, but no help arrived until approximately 8:00 am. Due to freezing temperatures and lack of heat in the vehicle, we were forced to call 911 for assistance and were transported to a nearby hotel around 3:30 am. The vehicle was subsequently towed to a dealership, where diagnostics were performed. We were informed that the issue was related to a coding or malfunction and that it had been resolved. However, just two days later, while returning home, the exact same issue occurred again under similar conditions—vehicle shutdown at highway speed. Once again, we were stranded at night, forced to rely on emergency services, and did not reach home until approximately 4:30 am. This pattern of failure is unacceptable and represents a severe safety defect. My family’s safety was put at significant risk on two separate occasions. As a result, we have completely lost confidence in the vehicle’s reliability and safety. Immediate escalation of this case and a full technical investigation a written explanation of the root cause of these failures a permanent resolution to ensure this issue cannot recur consideration of a manufacturer buyback or replacement under applicable lemon law provisions.
Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway.
While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete loss of power without warning. This created a dangerous situation with risk of collision. The vehicle is also subject to an active recall related to high-voltage battery fire risk, which prevents safe charging and normal hybrid operation. Additionally, at approximately 12,000 miles, the vehicle developed a transmission pump failure requiring repair. Due to these combined issues, I do not feel the vehicle is safe to operate, particularly when transporting my children. This incident represents a serious safety concern involving loss of propulsion at highway speeds.
I was driving down the rode going 30 miles per hour and my vehicle turned off. I lost all power.
Vehicle: 2025 Jeep Grand Cherokee 4xe anniversary edition lease start: April 2025 mileage: ~5,000 mi this vehicle has now been subject to two major battery-related safety recalls within the first year of lease: a “stop propulsion” recall that rendered the vehicle inoperable until a module replacement was performed. The current recall 68c (battery fire risk) covering 2021-2026 wrangler and Grand Cherokee 4xe vehicles. According to Jeep and NHTSA, owners are advised to park outdoors and away from structures or other vehicles because the high-voltage battery could catch fire even when parked and turned off. There is no available remedy or timeline for a fix. This has created an ongoing safety risk to me and my family, along with substantial loss of use and financial burden under my lease. I am requesting that NHTSA investigate the scope and timeliness of Jeep/stellantis’s corrective action and determine whether interim guidance or consumer relief is warranted for vehicles that cannot be safely used or stored.
When driving the vehicle, it appears to shift roughly and at times, it seems that there is no power to the vehicle.
While driving vehicle goes into limp mode I lose acceleration but rpms on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so far and dealer had the car 12 days and cannot duplicate the problem saying no codes show up show up on the scanner.
Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.
I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the ev battery when I come to a halt and when I propel forward the car will either remain on the ev battery (if the battery has mile range) or it will switch to the engine. As the light turned green and I pushed the pedal to move forward, my car began to move forward using the ev battery but when the car attempted to switch to the engine, it tripped and my car would not move forward at all (this all occurred in the middle of traffic). I attempted to restart my car and my car would turn on but my engine would not start / my dash kept instructing to push the brake and hit the start button / also my dash displayed both engine and battery light / I was unable to shift my gears in any position. I attempted to restart my care multiple times over 40 minutes. I finally let my car sit completely turned off for 30-40 mins and attempted to restart one more time and it did start and I was able to drive it to a safe location. I contacted moped roadside assistance and I was given a 2-4 hour wait time for towing to the nearest dealership. In addition I was not within my hometown and was supposed to drive back to my hometown later that day. I ended up having a family member following me home. Thankfully I did not experience this issue on the drive home but I am nervous to drive the car, especially on the expressway.
I purchased a 2025 Jeep Grand Cherokee laredo earlier this year. The salesman told me that the fuel cover locks when the doors are locked, but the cover does not lock. I sent an email to stallantis, the corporation to Jeep and inquired about this. They replied that all 2025 Jeep Grand Cherokees should have lock gas covers. (see uploaded file) I also tried to purchase a lock cap for my car, but I couldn't find one and I looked all over. A vehicle that does not have a locking mechanism to the gas tank leaves it vulnerable to vandalism. Substances can be inserted into the gas tank that could cause permanent damage to the engine. And since stellantis indicated that all the these vehicles should have a locking gas mechanism, it is clearly a manufacturing defect. I am requesting that you instruct Jeep to have a recall on all of the vehicles that do not have locking gas cap mechanisms and have them installed. The "date this incident occurred" is the date of the vehicle purchase, February 11, 2025.