Ball Joint problems of the 2002 Jeep Liberty

2002 Jeep Liberty. . . Feels like and sounds like the whole front end is falling apart. . And then I went to the post office and as I turned in the parking lot the Jeep made the worst noise. . People started looking. . It was really bad when I hit a bump or turned the steering wheel. . My mechanic checked it out and said the ball joints had to be changed. . And I think something is wrong with the steering . . . . I know there has been a recall on ball joints and something to do with the steering. Also my brother n law found a part laying loose in down in the motor. . I am a senior citizen and I still work. . And I need my Jeep checked. . I am scared to drive it. . . Pls let me know what to do. . . Thanks. .

The contact owns a 2002 Jeep Liberty. The contact stated that the front driver's side tire had worn out due to a corroded ball joint. The contact discovered NHTSA campaign number: 09v119000 (suspension); however, the recall repair had already been performed on the vehicle. The contact reached out to an unknown dealer, but was unable to speak with anyone regarding the failure. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

I was driving on a city street and highway when my upper and lower arms and ball joints just snapped in half also the whoke right side of tge vehicle has no electrical working the horn doesnt work so tge air bags dont work and the company I got the vehicle grom disabled my check engine ligjt so I have no clue what else is wrong with the vehicle the companies name is wheels of success the owner is susan jacobs she refuses to help me I have called sent emails text etc no response I got the vehicle from her in November 2016 I havent had it a year and I have paid for repairs that should of been done before getting it I have paid out more than the cost of vehicle this has happened twice.

The contact owns a 2002 Jeep Liberty. While driving 7 mph, the driver's side ball joint fractured. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 127,000.

2002 Jeep Liberty. Consumer writes in regards to ball joint broke and wheel knocked front fender off of vehicle. Dealership replaced ball joint and left front wheel under recall. However, the dealer stated they were not responsible for re-attaching fender. The dealer stated it would cost $350 to re-attach the fender.

The contact owns a 2002 Jeep Liberty. The contact took the vehicle to the dealer to complete a manufacturer recall for the air bags. The contact stated that the air bag warning light and seat belt warning light remained illuminated. The dealer was notified of the failure and provided no solution. The contact had a second manufacturer recall repair completed for the ball joints and indicated that it was not completed properly because the dealer refused to perform an alignment. As a result, the vehicle wobbled in an unstable manner constantly. The manufacturer was notified of the failures. The vehicle was not repaired. The NHTSA campaign numbers and failure mileage were unavailable.

When turning right on the corner from phebe ln in slc, ut. Into 1700 e. Going at 10 mph I heard a loud noise. I was able to stir the car next to the sidewalk. I exit the vehicle to see what happened and I saw that the wheel was separated from the car. I called the towing truck to have the car towed to the repair shop. The diagnosis was the lower front ball joint and the axle got separated from the vehicle. I was really lucky because I was driving with my 9 year old girl and we had just arrived from park city, ut. Into slc. And if the ball join separation occurred when I was going down and 65 mph the scenario could be much more different.

We were traveling southbound on i75 at a speed of only approximately 15mph due to a car accident ahead of us. All of sudden my car dropped and I heard a scrap of metal against asphalt. I slowly pulled car over to center median and got my children to the center of the guardrails to keep them safe. Upon expecting vehicle, I noticed that the wheel on the passenger front side of the vehicle was turned away from the car, the molding was detached and the metal that holds the wheel in place was sitting on the roadway. We had to wait for over 3 hours for a tow truck due to needing a tow truck that had a lift, not a flatbed. By the time the tow truck arrived, the dealership was closed and we had to be towed to a repair shop that could have the repairs completed for us by Saturday afternoon. It turned out to be the ball joint nut fell off of the bolt that holds it in place. The entire ball joint needed to be replaced as well as lubricated. The repair person checked the other side and suggested we take to have inspected, as it did not have a cotter pin to hold the nut onto the ball joint assembly. The total cost for the replacement was $240. Because of our speed, no one was hurt. Due to the facts known about the Jeep Liberty, I was thankful we were not traveling at the posted speed limit of 70mph or we would have had a vehicle turn over and possible injuries or death. I have photos as well as receipts showing this issue.

2002 Jeep Liberty. Consumer writes in regards to vehicle ball joints recall notice and seeks reimbursement for repairs. Consumer also states unsatisfactory customer service at dealership. The consumer stated her vehicle sat in the parking lot for an hour, before it was even looked at, and it wasn't until she complained, that they looked at it. She was then informed the parts were not available, and they needed to be ordered. The consumer decided to take the vehicle to her personal mechanic, where the was fixed in less than two hours.

Left front tire fell to the side. Ball joint was broken. Steering was impossible. Vehicle contained male and female parents and two young children. They were on a busy freeway in northern CA. When auto repaire people looked at it they found no grease in the joint and the ball had rust all over the top. This is a sealed joint that could not be greased. It looked as though is was not properlly greased during orginal installation.

Chrysler has taken over a month and still does not have my recall part that can cause the ball joints to separate while driving. The parts may be at the dealership by mid June. I am 6 months pregnant and am very concerned about driving this vehicle. I called customer service and they had no answer and no sympathy. I originally took my car to dealer in mid April. I think an expectant mother should be priority.

Jeep Liberty 2002- had the ball joints replaced as part of the recall, 2 years later replacement is now defective. Jeep replaced again.

The contact owns a 2002 Jeep Liberty. While driving approximately 18 mph, the contact heard loud noises and then lost control of the vehicle. She had to continue to apply her brakes in order to stop the vehicle. A certified mechanic diagnosed the vehicle as having ball joint failure. The contact found two recalls regarding the ball joints for her year, make, and model vehicle. The NHTSA campaign id number was unknown. The current and failure mileages were 205,000.

2003 Jeep Liberty top passenger side ball joint separation. While turning right into our driveway the top ball joint separated causing the wheel to lean to the outside of the vehicle.

My 2002 Jeep Liberty 2x4 always bounces when I drive it. It bounces and the steering wheel turns by itself when I hit a bump at slow speed. Regularly, I hear a popping sound when I turn the wheel to make a turn. I have had the vehicle serviced regularly and had the recall item completed (front ball joint) but still have the problems. I have placed all new tires on the vehicle but the problems still exist. I am afraid to drive the car on the freeway at high speed because I can feel that the car does not operate correctly. I cannot afford to buy another car at this time but feel that this car is not completely safe to drive. Please note: this is a recurring problem rather than an incidental problem. . Which started about a year and a half ago and has gotten progressively worse. Thank you for your concern and for letting me bring this to your attention.

Jeep Liberty 2002 has vibration in the steering wheel that makes controlling the Jeep very difficult at speeds over 60 miles an hour. Then I was on the freeway and I had a total loss off power all most causing accidents the dealership said that the engine needs to be torn apart and inspected and a recall of ball joints done the work took them over a year and the problem still continues their is no warranty and I was charged for the recall repair work I asked for the inspection report showing the work on the engine heads and recall work done when I picked up my Jeep they gave me an invoice that showed battery and sparkplug for $2085. 00 failing to present me with reports I asked for they said all work is warranted for 1yr 12,000 miles I drove the Jeep Liberty back to service dept after having another facility look at the engine to confirm if work had been done it had not been touched reported the mechanic and I am now scared to drive or own this vehicle .

I was turning into a parking lot when my front right tire collapsed and I hit the curb. This was due to the ball joints being defected. After about a week and a half my car was fixed by the dealership for no charge. It concerns me that I was never notified that there was a second recall on the ball joints or in fact for that matter on the air bags or the exterior lighting. This accident happened last March, I felt it was necessary to make a complaint after seeing on the tv the investigation that is on going with this problem.

Consumer requesting reimbursement for the towing cost associated with the failure of the ball joints.

I was never notified about my 2002 Jeep Liberty recall on the front ball joints. Luckily I just pulled into a parking lot and was only going about 5 miles per hour and the ball joint on the drivers side fell out. I heard a big clunk and then couldn't move the car, the inside rim was all gouged. Had it towed to the dealer and was told about the recall on it. I purchased my Jeep in Dec 03 and this recall was Nov 03, the dealer should have replaced them prior to selling it.

We had a recall for the ball joints of our 2002 Jeep Liberty. It took nearly 2 years to get them replaced. They were damaged by the time I did and I had to get a temporary repair on them while we waited for the parts. They were repaired at the end of February early March of this year. At the end of may I noticed a similar noise to what I had been hearing when the original ball joints had made before they were replace. As it turned out they had gone bad already. It seems that the new ball joints are defective too. I have had some out of pocket expenses for this issue and I am not happy at how I have been dealt with by the dealer and daimler Chrysler. I sent a complaint to daimler and their response was that they were sorry I was not satisfied with my vehicle and would file it in a consumer survey file. I am not unhappy with the vehicle. I am unhappy with how hard it has been to get this recall issue fixed and having to pay for service on the ball joints. I purchased the vehicle from glenn e thomas Dodge. The customer service rep with daimler was a woman named alison. My vehicle has been out of use this time for over a month before the final repairs were made.

Jeep always pulls to the right. Problem was supposed to be resolved with ball joint replacement procedure from a recall, but it still exists. Dealer performed a wheel alignment (which he suspected was needed), but problem still exists. Replaced original tires with only 20,000km (probably due to compensating for pulling to the right) - consider this a safety issue because you always have to compensate for the pull.

3rd time work on a ball joints recall job that cause damage to brakes, tie rods ,rack n pinion,rotors and most of the suspension system.

I have a 2002 Jeep Liberty. The ball joint separated and caused me to crash into a cement wall on I-77 in west virginia. I picked up the car after it was repaired in wv and brought it home. I had to have more work done after I got back because it still was not right. The ball joints have been replaced at least 4 times. I was told by one of the mechanics that they were still using the joints that were causing the problem because they had not figured out how to re-design them. The last time I had it repaired they (hopefully) put ones on that are a new design. I have had to have it towed because it was unsafe to drive because the joint was so bad -- I check it regularly! my insurance company is progressive. Chrysler settled with them and paid for all the repairs after the crash.