Power Window problems of the 2004 Jeep Liberty - part 2

Window in my 2004 Jeep Liberty will suddenly drop down and will not go back up even though they are power. I then have to have them replaced. I have had 3 of the 4 windows replaced and am now working on the last. This time, my dog was in the back. Had my mother not been in the back seat he would of jumped through not knowing what was going on. There I am driving down the highway and my window slips down. This is expensive to cost and can be very dangerous. . . Can you imagine if your child was back there.

While driving, the front passenger window dropped into the door and would not respond using the window switch. Window had to be taped to the door frame until we could get it to a repair facility. The regulator failed and both the regulator and motor had to be replaced.

I have a 2004 Jeep Liberty. The passenger side window fell into the door. Took it to a repair shop and was told the regulator had failed. I have read several instances of this type of failure on this model vehicle. Why isn't the NHTSA doing anything about this?.

While recently driving my 2004 Jeep Liberty, my 10-year old daughter in the backseat began to lower the rear window using the power window button. At a certain point, I heard a loud grinding noise. Upon stopping, I noted that the window had failed in the lowered position and would not move with further manipulation of the power window button. However, I also noted that the rear passenger door would not open and was jammed shut. I was unable to open the door from either the inside or outside of the vehicle. Upon taking the vehicle home and removing the door panel, I noted that the window regulator a plastic piece had failed. At this point, I was still unable to open the door. I then removed the power window motor and accompanying assembly. With this action, I noted that the screw cable, in absence of the plastic regulator piece, had run its entire length up into the rear portion of the door behind the locking mechanism. With the screw cable lodged behind the locking mechanism, the door was jammed and would not open with any normal force. A simple search on the internet results in numerous discussions of problems with the window regulator failing due to the plastic design. It is in my opinion that such a failure is hazardous as it may render the occupant unable to egress the vehicle in an emergency. Although the probability of a crash coupled with a regulator failure is low, a simple fix is inexpensive in comparison such as offering a replacement regulator piece made of a material more resistant to fatigue and/or re-route the tubing that houses the screw cable such that failure of the regulator will not allow the screw cable to run behind the locking mechanism. I have since disconnected the electrical lead to the power window motor and tie-wrapped the window in the closed position pending a suitable fix to the regulator.

Purchased vehicle used, low miles 32,764, January, 2009. Around early August, 2009, the passenger window fell down and wouldn't go back up. You could hear motor running when window switch was pressed. Called Chrysler on 8/10/09. They advised window regulator was known issue with Chrysler (they assigned case number). Advised me to call dealer. I did. Out of stock. Too, they would have to open door panel and charge me $59. 95 just to take panel off. He would then have to call Chrysler once the panel was off to see if they would agree to fix it. Ridiculous. Told him to call back when in stock. When I didn't hear back, I phoned a couple more times and then gave up. Went ahead and had it fixed by a repair man 9/2/09 at a cost of $230. The third week of October, 2009, the rear driver side window fell down a few inches and wouldn't go up or down. The rear passenger side window would not go up or down. You could again hear the motor running when the window switches were pushed. The two rear windows cost me $400 to have fixed with my repair man. I had given up on the dealer. In all three instances, I was shown the broken part that was taken out of the door panel. The cables are breaking free in the window regulators.

Rear driver side window fell, cable regulators defective vehicle description: Jeep Liberty sport 4x2 sport utility 4-dr model year: 2004.

Drivers side defective window regulator, cable brakes, window will not operate. The consumer stated that a thin nylon part had broken from the lift component that the window attached to, that could be repaired/replaced for $5. 00, however Chrysler did not make the cable available and instead consumers were being forced to buy the entire motor assembly for $180. 00 and labor at $350. 00 even if the motor and/or regulator were not defective. The reason why the window failed, was because of the failure of the poor nylon part component or cable installed. Once the small nylon piece broke off, the nylon part was no longer attached to the actual cable that moved up and down via the window motor, or the cable would break itself. The window motor continued to work.

The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle was parked when front passenger window fell into the door panel abnormally. The vehicle was taken to the dealer where the contact was informed that the window regulator would need to be replaced. The contact stated that the vehicle was repaired fro the exact same failure seven times. The vehicle was not further repaired for the most recent window failure. The failure mileage was 49,000 and the current mileage was 69,000.

Power window regulators. . . Break and windows fall . 2004 Jeep Liberty. . Tomorrow will be 5 times to have new window regulators. Mine is not the only one there is such a problem that Chrysler has a back-order on the regulators. Now my Chrysler dealer just charges $100 to repair. Had one fail last week and this week the other side failed.

The contact owns a 2004 Jeep Liberty. While driving approximately 65 mph the rear passenger window rolled down on its own. The vehicle was taken to the dealer where the technician stated that the window regulator unit needed to be replaced on all four windows. The failure occurred nine times on all four windows intermittently. The repairs were made to the window regulator unit eight times. The manufacturer was contacted and stated that they would pay for the parts. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 30,000.

The windows in the Jeep fail anytime and generally starting under 50,000 miles. What happens is the window will roll down, but then you will not be able to get it back up and it stays down, even manually raising it, it will still fall down. Chrysler is aware of the problem and has made a repair kit for the windows. The problem is to have someone repair the windows it costs $300-$400 per window. I have had my driver side window fail, the driver side back window fail and the passenger side front window fail all within a 3 year time frame. Chrysler recalled this problem on the 2007-2008 Jeep Liberty and after reading multiple message boards, this is a huge issue with the 2004-2005 models as well. Several people have had multiple repairs on the same window. 3 out of 4 failed windows is unacceptable.

There are no events leading up to the problem. That is the problem. My 2004 Jeep Liberty has a problem with the windows just falling down. I came out from work and my passenger side window was down. Thank goodness no one stole anything out of the vehicle. Within a week, the driver side has now fallen down, during my drive to work. I purchased the replacement parts from a dealer and repaired it myself. The parts alone were almost $400 for a plastic piece that is temporarily fixing it. By that I mean, they have not tried to improve the problem just merely charging us to fix it. I have read where people have had the same window go out in less than a week, or walk out of their house and all four be down. This may not be the kind of safety that you usually deal with, but there has to be a reason this is happening.

I would like to take this opportunity to express my concerns regarding a malfunction with the window regulator on the 2004 Jeep Liberty that I own. My initial complaint started on October 29, 2007. I noticed while I was driving, for no reason at all, the back driver side window slid down. There was no recovery, so I visited the Chrysler dealer, darner Chrysler-Jeep in mesa, arizona. I also contacted the Chrysler customer service and they agreed to compensate half of the total bill of $304. 57. They compensated $154. 57. About a month later, November 23, 2007 I had the exact event happen only it was the driver window that had slid down. I repeated my visit to the dealer and called Chrysler to ask for their assistance. They agreed this time to pay for the labor of $147. 00. I was responsible for $162. 89. I now have a third window with the same exact problem that I discovered yesterday, January 31, 2008. I called Chrysler and expressed my concerns with these numerous events and they told me that they could not assist me this time as this is the third event. Although the Chrysler corporation and the dealer are both aware of the numerous replacements that have been done for not only me but for many people who own the 2004 Jeep Liberty, they are not willing to assist me in any compensation for the third instance or seem to have concern for the safety of their customers. I have researched this problem and found out that there are many people across the u. S. That have experienced their window dropping down as a result of a defective regulator. I found no current recall at the current time. I am very concerned that this is a major safety and security issue that could cause harm to the passengers and the drivers of this vehicle. I am asking for your assistance in forcing a recall for this part in this particular vehicle. I understand that you must receive a large amount of request, but I would appreciate prompt attention in this matter.

Window regulators are faulty. Within the past year the driver-side and back passenger windows have simply dropped into the door without warning. The last time this occurred I was on the interstate in thunderstorm and the window suddenly dropped without warning. I think this is a safety hazard.

Window regulators failing. Have had two replaced in the past two years. Both are broken again, along with a third. There seems to be no apparent cause for the failure. Internet search shows that this is a major problem among Jeep Liberty and Jeep cherokee owners, yet Chrysler denies that there is a problem and will not fix. Dealer wants to charge over $300 apiece to repair.

Power windows fail and window slides down and cannot be brought back up in order to close the window. Have had three of my windows fail in exactly the same way, all of them needing to have the entire window regulator and motor assembly replaced, costing over $500 in each of the three time that this happened.

I found back window dropped into door twice on its own and would not go up. Front passenger side window dropped into door once on its own and would not go up. First time was June 8, 2006. Second time was June 20, 2007. Third time was September 4, 2007.

Window falls into door & cannot be closed. This has happened multiple times on different windows.

The contact owns a 2004 Jeep Liberty. The contact stated the drivers side window fell into the door and she was unable to place it back in position. The vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. The manufacturer was made aware of the failure but only advised the contact to contact NHTSA. The vehicle was not repaired. Updated 11/03/lj updated 11/14/11.

Two window regulators in my Jeep Liberty failed and the windows dropped. It happened during a rainstorm and I nearly drove off the road into a ditch because of it. Someone is going to die because of this. The windows just dropped. I had to put a permanent support in place to prevent the window from falling. Its a common problem and Chrysler will not address it. Safety is being compromised for profit.

2004 Jeep Liberty. Consumer states regulators for the rear power-windows regularly fail, causing the windows to fall into the door panels at which time they cannot be closed. The consumer stated since 2006 he and his wife have experienced the problem a total six times, three for each rear window.

Since this car was purchased it has given us problems with the power windows. We replaced on which in less that three months it was broken again. This was very expensive at this time all four windows are broken. I have to put wood in the doors to keep glass from falling. None of the windows can be opened and no sense in fixing due to the cost and they break down again.

From March 5 2004, 2 months after purchase of brand new Jeep Liberty the windows have fallen down a total of 14 times. After the warranty expired I have had to pay a total of over $780. For repair. I am 76 & on social security. The back window has fallen again 2 days ago & I can't afford to have it fixed.