Front Suspension Control Arm problems of the 2005 Jeep Liberty - part 1

My front ball joint and control arm broke why driving down the road.

Tl- the contact owns a 2005 Jeep Liberty. The contact stated that while the driver was driving, the vehicle was floating, going all over the road and felt loose. The vehicle was taken to an independent mechanic and was informed by the technician that the right control arm was rusted through and needed to be replaced. The the technician informed the contact that there was a recall with campaign number: 12v085000 (suspension). The contact stated that the recall was in the state of OH, and the VIN was not part of the recall. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 205,400. Aw.

Rear control arm rusted.

Here is the problem, will not schedule an appointment for the replacement rear lower control arms. This is a follow up complaint to the one I filed on 4-18-18, id# 11120806. On 1-4-19 I received a call from debbie of specialty parts about the original complaint. Different from the first representative not knowing why the dealer wanted a inspection before ordering the control arms, debbie stated that was a corporate decision. ( you would think that having dealt with this recall in one form or another over the past seven years they could get this straight. ) her reasoning was that fca had to inspect my vehicle and replace required parts before they could put on the new lower control arms. I asked what parts required inspection and she said my shocks . I told her those don't attach to the contro[ arm she then said that they would have to check my control arms and check the VIN to verify I had not gone to a junk yard and replaced them myself. I asked her if she knew what the control arms were and she stated she was not a tech. She also told me that they do not tell their customers all they have to do to a vehicle in a recall. Nhtsa, I would think if they state that they do not tell all that they do, they may not have told you all the issues either. There is no other way to interpret this conversation other than, "we need to inspect your vehicle and replace parts at your expense to minimize damage to our bottom line. " I asked to speak to her supervisor and debbie state she did not have one, no one above her. I ended the call. I have received the second recall card. Again it states to schedule your free repair. They will not do it. All I want from fca is what they stated they would do. Replace both rear lower control arms. Stop playing games.

The steering got hard and felt like the ball joint on the control arms lock up ; the door locks cycle continuously and now driver door, left rear passenger door and back tailgate will not open, horn will not blow, radio will not work, and interior lights won't work. The steering problems happen while driving on highways and when making turns of any kind the slightest movement of the steering wheel will car is moving makes erratic navigation in anything other than a straight path. The door locks cycle on and off while driving and also not moving and without the car being started and is as rest without key inserted in the ignition cylinder. I am fearful for my grand children to ride in the car with me and very concerned of a failure that may jeopardize their safety.

The front right and left suspension upper and lower control arms broke. I was backing down my driveway when this happened. I noticed the rear ones are under recall but not the front, NHTSA #18v-278. I had it towed to a auto shop and they want $2600 to repair.

This concerns recall u38?NHTSA 18v-278 that says fca will replace both rear lower control arms. Does not seem to be that straight forward. The attached file is the email received from fca and my original questions posted to them. I do not have a copy, but I replied to fca email asking whose recall is it, fca or their dealers? they did not address why different dealers are giving different infomation. I also asked what is the dealer going to inspect as it appears that the arms are corroding from the inside out. According to the recall paper work, fca says the arms must be replaced. Why should I be required to do two dealer visits because the dealer wants it that way. Fca is not taking ownership of the recall and is allowing different dealers to treat customers in very different ways, which amounts to no one is hooering the recall as printed.

Tl- the contact owns a 2005 Jeep Liberty. The contact stated that while driving approximately 35 mph the driver suddenly lost control of the vehicle. Upon inspection it was discovered that the rear suspension lower control arm had fractured due to severe rusting and corrosion. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure and no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 12v085000 (suspension). The contact stated that the vehicle had experienced the same failure listed in the recall. The local dealer was not notified. The failure mileage was 110,000. Jft.

The contact owns a 2005 Jeep Liberty. While turning into a driveway at approximately 2 mph, the rear control arm fractured in two without warning. The dealer was contacted (overland park Dodge/Jeep) and stated that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 130,000.

The contact owns a 2005 Jeep Liberty. The contact stated that the vehicle veered severely while being operated. Upon inspection, the contact found that the rear control arms were severely corroded. The autonation Chrysler Dodge dealer was contacted and referred the contact to NHTSA and the manufacturer. The manufacturer was notified of the failure and did not assist. The contact referenced NHTSA campaign number: 12v085000 (suspension), but the VIN was not included. The failure mileage was approximately 280,000.

Rear control arms rusted and one broke completely in two sending me into the oncoming lane. Luckily I was on a city street with a low mph and I was traveling straight when it broke. Chrysler tells me there is a recall but my vehicle is not from one of the states affected by the recall.

My rear lower control arm has erosion from excessive salt, to where it is broken almost in half, and there is already a recall for this l27 how ever this is state specific and kansas isn't included in this. I am not sure why kansas is not included in this recall when we have snow and the roads are salted just as much as some of the other states included in the recall. I have taken it to a dealership for diagnosis and was told that they have repaired this on cars under the recall and what has happened to my car is exactly what has happened to cars they have repaired. For this not to be included is ridiculous and a safety hazardous, and could cause an accident while driving if this was to break completely.

Recall of control arms: purchased in November 2015. 1/22/16 in the evening, my 16 year old son had just gotten off the highway and was coming into town (at 25 mph thankfully), felt a jerk and heard a noise. Pulled over immediately. Bottom line, the control arms were rusted the whole way through. . . Recall issue. I called them and they said they would pay for tow. I have tried relentlessly (sometimes nicely and sometimes not so nicely) to get them to pay for the 2 day rental that I had to pay for while the truck was in the shop. They said they wouldn't because it was outside their "parameters". I understand, buyer beware, check recalls etc before purchasing. They may or may not (typically not from what I am reading) provide you with acceptable customer service. The inconvenience is typical, that's life. But for me to have to pay out of pocket for their sub par equipment. . . . . Not acceptable. The local dealership was friendly and as helpful as they could be considering all they really needed to do was fix the recall item (I did have them repair another separate issue at my cost). They were quick to get it repaired. I dealt with aaron and thought he was professional and friendly. This could have caused injury or even death to my son, especially if he had been on the highway like had just a few minutes earlier. I have a hard time accepting that $100. 00 is going to be the difference in good and bad customer service for them. This is their case # 28638056.

Tl- the contact owns a 2005 Jeep Liberty. The contact stated that while driving an unknown speed, the lower control arm suddenly fractured rendering the vehicle inoperable. The vehicle was examined by an independent mechanic who diagnosed that the front lower control arm had fractured due to rust and corrosion. The vehicle was not repaired. The contact also indicated that while driving a popping noise was present coming from the front of the vehicle due to failed ball joints. The manufacturer was not notified of the failure. The failure mileage was 162,000. Djr.

Tl-the contact owns a 2005 Jeep Liberty. The contact stated that when the accelerator pedal is depressed, the vehicle veered independently to the right. When the accelerator pedal was released, the vehicle veered independently to the left. The contact was able to correct the vehicle using the steering wheel. The vehicle was taken to a dealer and diagnosed for lower control arm failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000. Sms.

This is a safety complaint on a 2005 Jeep Liberty complaint for the 3 recalls. Ball joints, trailer hitch and control arms. On this day I brought my vehicle to transitowne in williamsville, NY for the recalls, I never received the ball joint recall previously. My vehicle was safe, no noise, no problems and was currently in mint condition mechanically and otherwise. I dropped it off Thursday night 5/7/2015 to be worked on 7/8/2015. They called the morning of 7/8/2015 to say the vehicle was complete. As I drove home the wheel shakes and front end makes noise while braking and sounds loose. I immediately returned it, they were rude and after my obvious frustration finally decided to take a test drive. When sal, the service coordinator came back and actually admitted (with a witness) I was one in a million that received bad ball joints but that they don't have any more I would have to wait. I explained when braking something is rubbing, steering is shaky and makes a clunk noise from ball joints. They let me drive away with a vehicle that is unsafe. Loose ball joints with any play in them can result in an accident. They offered no rental, no help and ignore me. I have my own business (sole) and cannot drive it, I don't trust it and it cannot be driven to kayaking. My entire weekend was ruined not to mention I cannot drive a noisy, dangerous vehicle. They did not replace the trailer hitch even though it's 10 years old (I put it on myself) did not come with the Jeep, and it's welds are rusty and brittle, they did not care about that either. Chrysler case # 26946712. I feel like nobody cares about my problem, it can't be legal for a dealership to send drivers home with vehicles that have loose ball joints and tell them it's safe, they have no idea where I go and drive with my vehicle, it's construction season and one pothole on the thruway could kill me.

The contact owns a 2005 Jeep Liberty. While the vehicle was parked, the contact discovered that the rear control arm was rusted and fractured. The vehicle was taken to an independent mechanic who diagnosed that the rear control arm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 12v085000 (suspension). The approximate failure mileage was 98,000.

After making a left turn, I heard a pop, as I gained speed the vehicle wandered to the right side of the road and difficult to control. I was just a few blocks from my home was able to make it back home very slowly. Once I parked my Jeep in the garage I was able to look it over carefully and found the driver side rear lower control arm rusted thru. The passenger side rear control arm was also very rusty and appeared to be ready to break. I was able to trailer the Jeep to overland park kansas Jeep dealer to replace both rear lower control arms. I live in kansas and work in kansas city, missouri. The dealer informed me the recall on this part did not apply to kansas. I do have a photo of the rust and broken rear control arm.

Right rear lower control arm broke while I was driving, causing me to lose control of the vehicle because the rear passenger wheel went under the fender causing me to almost hit an oncoming vehicle head-on. Upon investigation, I realized that the rear lower control arms on this vehicle had been recalled in April 2012 in the "salt belt" states due to rust. Although I live in kentucky, which I am told is not the salt belt, it is still obvious that these defective parts were used on my vehicle which was purchased new in 2005 and had no previous owners. A mechanic has also verified that the right lower control arm broke due to rust and that the left lower control arm is rusted. And although I have been a repeat customer having also purchased a 2009 Dodge journey new and a 2012 Dodge ram new, the company has refused to replace these obviously documented defective parts. I have recently contemplated purchasing a new Jeep laredo; however, I am done with Jeep, Dodge and Chrysler products and intend to go with Ford, gm and/or Chevrolet in the future.

The contact owns a 2005 Jeep Liberty. The contact stated that while driving 40 mph, the steering wheel started to shake and the vehicle became more difficult to control. The vehicle was taken to the dealer and it was determined that the rear lower control arms had rusted out. The contact was made aware of NHTSA recall campaign number: 12v085000 (suspension); however, the VIN was unavailable. The manufacturer was made aware of the failure. The failure mileage was 124,000.

Driver had just pulled out of driveway and was going down the street. After about 150 feet from driveway, vehicle suddenly pulled to the left, hit a parked van, rode up on the van's front tire and rolled over. Inspection of the underside of the vehicle revealed the the drivers side lower control arm had snapped causing loss of control.

The driver side rear lower control arm broke from being corroded. This should be part of the 12v-085 recall but is not because I live in the wrong state.

On Saturday September 27th while driving my vehicle I noticed a rumble noise while climbing a modest hill. An inspection of the vehicle revealed that the rear axle had moved forward several inches and the driver rear wheel had moved into a position where it was contacting the inner fender which caused the noise. Further investigating the cause lead me to notice that the lower control arm had failed due to corrosion which allowed axle to move forward. I have contacted Chrysler by registered letter regarding this issue but I have received no response.

I was at a full stop at a red light, and when the light turned green, made a right hand turn. During the turn I heard a loud thud from the rear passenger's side wheel area, and the back end of the car shimmied a little bit. I pulled into a shopping center about a 1/8 mile away, parked my vehicle, and got out to inspect the area I heard the noise come from. My lower control arm had almost completely snapped. I decided to inspect the driver's side rear lower control arm, which was cracking as well. I decided to look up any recalls on my make, model and year, as I take very good care of my vehicle and found this odd. Turns out there is a recall for the lower control arms, the "l27" recall. I was not made aware of this by Chrysler. I contacted their customer service, and was told that it would be towed to the nearest dealership for inspection; also, if I requested that my vehicle be taken to a different dealership, there would be an additional fee. It was brought to the dealership, and it was confirmed to be the recall. I asked if there were any other recalls, and I was told by the sales rep that there is another recall, this one concerning the fuel tank, which Chrysler would install a free trailer hitch for to protect it from rear end collisions. The rep then informs me "but we don't have those parts, no one really has them, so we aren't doing anything about that right now". Hits me for a $4,400 quote for other things they found wrong. I had my car there for a week, and I had to pay for my rental car. I was told by Chrysler that it is up to the dealership to offer help with that, which this one doesn't. I told them that I should not have to pay $350 extra to cover a rental because of a recall that is their brand's fault and responsibility to repair. I am lucky I wasn't on a highway. Both Chrysler and dealership refuse to pay for rental car.

I was driving home after picking up my kids from school and noticed that my back end was swaying slightly. I thought it might be from a wet road surface but then noticed a crack and groan when I drove up my curb on to my driveway. I got out and looked under the vehicle and noticed that my passenger side lower control arm was completely rusted through and my rear axle was slightly skewed with the passenger tire slid forward in the wheel well. I noticed that Chrysler had a recall for this very problem (safety recall l27/NHTSA 12v-085 rear suspension lower control arms) but mine was not covered because I don't live in a 'salt belt' state. I live in omaha, ne and our roads are salted every winter. I believe this is directly associated with the previous recall and would like Chrysler to replace my lower control arms.

The contact owns a 2005 Jeep Liberty. The contact stated that while driving 20 mph, the rear suspension control arm failed and caused the contact loose control of the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the rear suspension control arm was corroded and the wheel alignment needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 113,000.

Corroded upper control arm needs to be replaced.

The contact owns a 2005 Jeep Liberty. The contact stated that while driving 5 mph, the vehicle became uncontrollable. The vehicle was towed to a mechanic for inspection where the contact was advised that the driver¿s side rear control arm was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 122,000.

The contact owns a 2005 Jeep Liberty. The contact stated that while pulling out of the driveway the rear driver side control arm broke. The contact stated that the failure was due to the control arm being completely corroded. The manufacturer was made aware of the failure who stated that the vehicle was not included in NHTSA recall campaign id number: 12v085000 (suspension rear. The contact was told to take the vehicle to the dealer to see if the failure was in fact consisitent with the recall and the dealer stated it was, but the manufacturer refused to pay for the repair. The failure and current mileage was 100,000.

2005 Jeep Liberty. Consumer writes in regards to safety recall concerning rear suspension lower control arms the consumer stated he has been trying to get the recall done with no success. The dealer informed him, that he would be placed on a list, due to the limited availability of parts.

The contact owns a 2005 Jeep Liberty. While driving up an incline at approximately 25 mph, the rear of the vehicle began to sway across the road. The contact was able to gain control and resume driving. The vehicle was taken to an authorized dealer who stated the rear upper control arm was severely damaged due to rust corrosion and would need to be replaced . The vehicle had not been repaired. The manufacturer was notified and they informed a case manager would follow up with a call to assist with the suspension defect. The approximate failure mileage was 80,000.

Hi there, I am taking my Jeep Liberty for a recall on the rear suspension lower control arms to my local Chrysler dealer tomorrow June 27, 2013. Apparently the recall was made because the control arms are made out of a material that can corrrode and break without warning causing a crash. I find this interesting because on June 26, 2012 almost a year ago to the day, I had the Jeep in for a replacement of the transfer case and the mechanic replaced my front control arm noting that he had never seen such a thing, it was rotted almost completely through and those almost always outlast any vehicle they are on. I paid $549. 00 to have that replaced and I would think it was the same cheap metal as the rear control arms. . . Why wouldn't it be? anyways, I would like to be reimbursed for the repair of their cheap parts. I am also very concerned about the pending recall on the gas tank placement of my Liberty which can cause a fire or explosion. I am not a mechanic and trust auto companies to keep my safety and that of my family to be paramount. If I had of known that there was a potential danger to our lives that could have been avoided I would never, ever have purchased this vehicle. I might also mention that besides the front driveshaft, the rear control arms, the transfer case replacement, I have also had the rear end redone twice now. I have the original bills for all of this work. If Chrysler had any decency at all they would recall these vehicles without question. I am in ontario, canada and your sheet does not allow me to choose this option so state and zip will be incorrect.

Nhtsa campaign id number: 12v085000 NHTSA action number: ea11013 component: suspension:rear rear corrosion on rear lower control arm. Catastrophic failure of left rear lower control arm. Chrysler states that because I don't live in listed states in this recall, that I am not covered. Incidentally, I live in kentucky, less than 10 miles from ohio border, which is covered. I owned this vehicle since new and always garaged kept. I can provide pictures, etc. Of vehicle. It is evident that the under carriage of vehicle is rust free except these control arms. Please expand current recall as this is a known problem, but reaching further than suspected.

Received notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. Made an appt. With dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. At no point was I made aware that the work would apparently take half of the day. This dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was I made aware that I should be prepared to spend half the day there when the recall notice says the work only takes an hour. Therefore, my car is still not fixed and I will have to find another Jeep dealer that will better adhere to the appointment time they had me make.

No parts may fix by end of may and it is now the mid of April I received a safety recall notice from Chrysler for my Jeep Liberty 2005. "safety recall l27/NHTSA 12v-085" rear suspension lower control arms" informing me that rear suspension lower control arm may be corroded and could break without warning and it could cause a loss of control and cause a crash. The local Jeep dealers inform me that they have no parts and Chrysler send them few and will not fix my car by the end of may and it is now the middle of April.