Wheel Bolts Problems of Jeep Liberty

Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with Chrysler corporation regarding his Jeep Liberty. The consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn. The dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825. 00. A new rack and pinion gear and pressure lines were needed. The consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. However, while driving, there was a noise coming from the front drivers side wheel well. Just before the consumer could exit the highway, the left front wheel fell off the vehicle. The plastic fender above the dislodged wheel was ripped away.

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Vehicle was traveling at 60 mph when all of a sudden the driver felt vibration coming from the front of the vehicle. Driver was swaying to the right hand side to pull over when the front right wheel fell off. Vehicle was taken to shop for a checkup and results showed that the all of the nuts were loose, except the lug nut lock. Consumer was explained that the alloy wheel caused it to fall off if the tires were not tightened after new tires were purchased.

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Discovered that lugs on the rear passenger side wheel was not on properly. It was not on all the way.

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