general problems of the 2014 Jeep Patriot - part 1

I went to the quirk Chrysler Dodge Jeep ram dealership of dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.

I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (seat belts, air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Jeep Patriot. The contact stated that upon entering the vehicle, the passenger’s side active headrest had deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the two plastic clips used to hold the headrest in place were fractured. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v282000 (electrical system, air bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 16,000. The VIN was not available.

I have sent in my Jeep Patriot in few years ago for recall that has to do with airbags issue. Jeep Patriot just reached 10 year old and now I am getting air bag light every time I turn my steering wheel while parked and while driving it keeps dining every min or less. I was told it may be clock spring in steering wheel and I believe I should not have to replace it being 165xxx miles and just hit 10 year mark. I have been replacing many other parts knowing its part of wear and tear but having to replace clock spring on not so old cars is very concerning for our safety when it comes to Jeep my Jeep is 2014 and has been well taken care of. I am upset finding there are recalls for wrangler for clock spring but none for Patriot. Please get back with me with possible fix for this. I know Jeep is one of best vehicles to have and I am starting to be worried if this going to be a common problems for Jeep.

Drivers side head restraint deployed when sitting parked in car striking my wife in head car was not running. Contacted dealer states no idea when part can come contacted Jeep told to look for part on internet fix myself there is a safety recall on this issue and I am unable to get this resolved thru Jeep and dealer.

The contact owned a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (seat belts, air bags) however, the part to do the recall repair was not yet available.  the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  the contact stated that while a family member was driving at an undisclosed speed, the vehicle was involved in a head on collision. The contact stated that the driver's front air bag did not deploy and the family member died in the crash. The driver was the only occupant in the vehicle. A police report was filed. The vehicle was towed to the police impound lot. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.  .

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (seat belts, air bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Jeep Patriot. The contact stated while stop the driver side sit head rest air bag deploy without any warning. The contact seek medical attention and suffered a concussion the vehicle was not diagnosed. The manufacturer was contacted, and they stated there was nothing they could do. The failure mileage was 128,000.

My driver and passenger headrest deployed for no reason. They deployed at separate times. It is a safety concern because I am not able to position my neck properly when driving. Due to the head rest being deployed my head is positioned forward making it difficult to see my surroudings. Had I not been parked when my driver side headrest deployed, I stronly believe that it could have caused an accident. I am not able to fix this issue on my own due to the actual pieces that would allow you to reset the head rest are broken.

The contact owns a 2014 Jeep Patriot. The contact stated that while operating the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the driver’s side air bag was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.

The contact owns a 2014 Jeep Patriot. The contact stated while driving approximately 70 mph, the passenger’s side headrest air bag exploded without warning striking the contact’s son on the back of the head. There was no injury sustained. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was not informed of the failure. The failure mileage was unavailable.

The active head restraint on the passenger side spontaneously deployed while parked. There was no impact leading up to this event. The head restraint appears to have failed due to a faulty plastic clip that split in half. The head restraint is at the height of my passenger's head and, if they had been seated in the chair, the deployed headrest would have hit them at the base of the skull or delivered a blow to the left or right cheekbone and eye. I took the vehicle to my nearest Jeep dealership (rhythm Jeep in madison, TN) and they confirmed that the clip holding the release pin in place spontaneously failed. They documented the damage and ordered a new headrest which has not yet been fulfilled (a 9-month wait so far). There were no warning signals or any other indication that the head restraint would fail. Our concern is that the driver's side head restraint will also fail and cause the driver to crash the vehicle or suffer head and neck injury.

Passenger front active restraint headrest deployed unexpectedly when parked in driveway. This was due to a broken plastic pin retaining piece in headrest. Defective headrest deployed causing passenger to be struck in back of head while parked, no accident occured.

I pulled up in front of a store to load some things into my car. The car was in park and left running. It only took a few minutes to load the car. When I returned to the driver's seat, I noticed my headrest had popped open. I looked it up on my phone and discovered that the active head restraint (ahr) had been activated. Due to safety concerns, I drove straight home and didn't drive the vehicle again until I took it to the dealership on Monday night. The incident happened on Saturday. I am thankful this didn't happen while I was driving - it could have been a very dangerous situation.

Wife and daughter was in a 8car accident and none of the airbags went off hit from the back and pushed into other cars and none of airbags went off . Both of them went to the hospital and we spent all day in the emergency room.

Having issues with Jeep stalls when driving. Has couple recalls took it in for repairs. Dealer said it was fixed and still have same issue.

Tl the contact owns a 2014 Jeep Patriot. While driving 45 mph on the highway, the driver's side head restraint deployed with force. The failure occurred without warning or impact. The driver's head and neck were impacted, but medical attention was not received. The vehicle was parked due to the failure. A dealer was not contacted. The vehicle was not included in NHTSA campaign number: 13v233000 (air bags), although the failure was related to the recall campaign. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was not available.

Was never properly notified about the recall. It was posted sept. 13, 2016. It is now sept. 16, 2018.

Both the driver and passenger side active head restraints (ahr) were triggered in July 2018 without my car suffering an impact. In both cases, the car was parked like usual at my house overnight and I found the headrests triggered in the morning. I have not been involved in any accidents, there is no impact damage, and the car was not in motion when they triggered. I was unable to reset them per the manual, so I brought it to my Jeep dealership on August 8th and my service rep said he had absolutely no idea what was wrong. He later called to quote me about $1,400 to replace both headrests and he told me I would probably want to skip replacing them; to keep them as-is to avoid the costs. At no time was it explained to me that this was a safety feature with a broken piece. When I searched online for replacement headrests, I was able to learn that this is a safety feature that malfunctioned and has affected other drivers. This malfunction poses a risk to drivers if it happens while the car is in motion (I was lucky). A small piece in the headrest is also breaking, preventing the restraints from being reset and costing owners the high price of replacing the headrests. I, like many, am no longer covered under warranty for this large cost, which should be covered by Jeep given its seriousness and frequency. This is a safety concern that needs to be addressed. My biggest concern is that my Jeep dealership actually suggested that I keep my headrests as they are, allowing me to continue driving with this safety restraint activated, which can do more harm should I be in an accident. They also failed to explain or properly educate me about the ahr's and the reason they could not be reset. Their omission of these facts coupled with the safety concerns regarding this safety feature malfunction can put other drivers at risk.

Safety headrest failure. Ahr (active headrest restraint) failure. Was driving at 25mph, passenger headrest exploded causing loud noise and distracted my driving. Pulled over to inspect my vehicle and found the passenger headrest was deployed. This is a safety feature that is intended to engage during a collision. I was never involved in a collision in this vehicle. Jeep has been contacted regarding this issue with little resolution. Vehicle has less than 40,000 miles, basic safety equipment should not be failing at this point.

My headrest deployed without experiencing collision. The headrest is to deploy in a front or rear collision. My headrest deployed as I was driving. The pieces inside the headrest are broken and have been deemed a defective piece by my local dealer.

Takata recall I took my 2014 Jeep Patriot into my local Jeep dealer for repair of the s61 takata airbag recall. While the vehicle was in the shop being repaired, the service manager informed me the newly installed part malfunctioned and thought the car had rolled over, and deployed all airbags in the car. This destroyed the interior of the car, including the roof, seats, front console, steering wheel, and seat belts. The manager mentioned they would fix the damage. However, the car was submitted for the repair on April 12, 2018, and as of may 14, 2018 they have not removed the old airbags, or installed any new airbags. This is a serious safety concern. If the newly installed part used to fix the recall had malfunctioned while the vehicle was in use, it could have been a fatal accident. There is no way to tell if and when the part was going to malfunction. I now have my concerns regarding the safety of this vehicle, the reliability of the recalled part, and the safety of any newly installed takata airbags. There is professional negligence on the part of the Jeep service center for not repairing their error for greater than 5 weeks after the damaged occurred, for reducing the value of my car, and for using faulty equipment in their repair. There is also professional negligence on the part of the takata airbag company for providing a faulty airbag and faulty repair part for the s61 recall. This negligence could have been fatal.

2014 Jeep Patriot. Consumer writes in regards to occupant restraint controller safety recall. The consumer stated the vehicle was taken to one dealer that claimed the recall was already performed on the vehicle. The consumer stated that it had not actually been completed the consumer to the vehicle to another dealer where they completed the recall repair.

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact took the vehicle to the river oaks Chrysler Plymouth Jeep Dodge ram dealer (4807 kirby drive, houston, TX 77098; 713-831-2802) who informed the contact that the remedy for the recall needed to be tested to confirm that it would repair the vehicle. The dealer performed the remedy, but it was unsuccessful. The recall repair was still deemed incomplete. The manufacturer was made aware of the failure and opened case numbers: 32742207 and 32767855. The matter had not been resolved. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Jeep Patriot. While driving approximately 55 mph, both side curtain air bags deployed without warning or impact. The contact was able to maintain control of the vehicle. There were no injuries. Parker mcgill Chrysler Dodge Jeep ram of starkville, mississippi (105 park mcgill drive, 39759) was made aware of the failure, but the source of the failure was not determined. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

2014 Jeep Patriot. Consumer writes in regards to occupant restraint controller safety recall. The consumer stated the dealer did not have the parts available to repair the vehicle. Updated 11/07/2017.

Leslie, a service advisor at absher arnold motors located in marion, illinois refused to perform a safety recall repair on my 2014 Jeep Patriot. She stated they could not get the part and that the part was being �rationed out. � this went on over a period of about three weeks. Upon contacting another area dealership (weeks in west frankfort) they had the part in two days and performed the recall repair the next day. I feel this matter should be looked into so that others aren't provided with this type of service and false information. Thank you.

I received this recall notice in late oct/Nov 2016. The day I received it, I called the number listed and was put on a waiting list to let me know when the part was available. I received another recall notice the week of 8/21/17 for the exact same reason. I called my Jeep dealership and told them about the recall notice a scheduled an appointment. This morning I go to drop off my Jeep and they tell me that they do not have the part and that they would put me on a list. This recall is just shy of a year old now. I feel that this should have been fixed by now. No one has ever called me about this part becoming available.

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (air bags, seat belts). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The akins Ford dealer stated that the number of parts being sent were very limited and they did not receive instructions for the repair. The manufacturer was made aware of the issue and informed the contact that the recall would be repaired, which affected both the driver and passenger sides. The contact had not experienced a failure. VIN tool confirms parts not available.

There is recall to replace the occupant restrain controller on my car however when I call the dealer to schedule an appointment and get it replaced I was told that Chrysler has put a hold on the measure as a solution because replacing the part may do more damage than it already does and that for now they were just taking names down and will call back once the company has a better solution. I however have noticed that sometimes that pressure to hold the seat belt in does not stay and tensioner opens randomly.

Safety recall issued September 13, 2016 (fca recall #s61 | NHTSA recall #16v-668). As of July 27, 2017 there is no fix available.

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA campaign number: 16v668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Jeep dealer located at stewart Chrysler Dodge Jeep ram 800 serramonte blvd, colma, CA 94014800 (650) 994-9800, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The contact was informed that owners would receive a second notice when remedy parts become available in August 2017. VIN tool confirms parts not available.

Takata recall I bought the Jeep Patriot 2014 from a dealer on 7/17/2017. I was never told that there was a recall on the vehicle for a potentially fatal flaw in the airbags. I had no idea this vehicle had a recall until I received a notice in the mail last week. I have contacted my mechanic for repairs and they have ordered the parts. My concern is that they knowingly sold me a defective vehicle. This should be a criminal act and it would be if I am injured or killed driving it until repairs can be made.

I have taken the Jeep back to the dealer 3 time to have the recall repaired. Each time I was told there is no salutation to the recall as of yet. I think they should replace this Jeep with an up graded Jeep as soon as possible or buy it back. The set belt become lock and chokes you going down the road and you have to release the belt and re set it so you are not being choked.