Front Driver Side Air Bag Inflator problems of the 2011 Jeep Wrangler

I brought my Jeep in for the air bag light being on and a recall for tge inflator, and was informed that the light was on do to the drivers side air bag and there could be a potential problem tgat isn't a recall for the clock spring.

Jeep does not go into reverse. When in reverse it is like park. . All the positions are off and not what they should be . Could it be shift control. Also why wasn't passenger airbag inflator problem notified to Jeep owner ? will a loaner auto be giving while Jeep is being repaired ?.

Takata inflators. After calling Jeep Chrysler regarding the recall notification I was informed that the company does not have a fix, other than not allowing passengers. As they do not have a repair I inquired about the other options (buy back and trading for a non affecting vehicle) and was informed that Jeep Chrysler would not perform either action in accordance with the NHTSA guidelines. If companies are required to comply with federal guidelines, how can they arbitrarily chose not to honor them? we are a single vehicle home and now we cannot use it to transport our family without risk of injury or death and Jeep Chrysler has no repair in place and they will not accept a return or a swap to a safe vehicle.

Takata recall (recall date July 1, 2016) of recall number s43 for a front passenger airbag, and I have called Jeep/mopar on at least 3 occasions. On the last call they assured me that I would have the airbag inflator replaced on or about January 31, 2017. There will most certainly be a recording of this call, which was on or about December 24, 2016. On February 17, I again called mopar at 1-800-853-1403, and was told by rachel (employee/nic number ri183) that the parts would not be available until March 31, 2017. I am in one of the hottest and most humid areas of the USA, southwest florida, and my vehicle, a Jeep Wrangler unlimited, VIN # 1j4ha3h19bl554664, is a 2011 model, so it is among the older vehicles in the recall. I asked the call center representative named above to transfer me to a supervisor, and first she told me that no supervisor was available, them that no supervisor could be located, than that the supervisor was in a meeting. She said I would have to receive a call-back, or I could hold. I was on a cell phone, so I asked for a call-back. That was at about 10:30 in the morning and I did not receive a call at all that day. Auto makers can, with impunity, continue to put airbags and sensors in new vehicles, and continue to sell them, while not standing behind those they have already sold. Sensors needed for those consumers who previously put their trust in this component manufacturer and in Jeep. I am asking for your help, as I don't expect to get a return call as I was promised, and I do expect that when I call again, mopar will walk back the promise of a March 31, 2017 parts arrival.