Instrument Cluster/panel problems of the 2019 Jeep Wrangler

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster began to dim and subsequently went completely blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while starting the vehicle, the instrument panel became inoperable, turning on and then shutting off. The contact stated that while driving, the instrument panel was blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster was black and inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the instrument cluster needed to be replaced. The dealer informed the contact that the parts were on backorder. The manufacturer was contacted and opened a case and referred the contact to the NHTSA hotline. The failure mileage was approximately 95,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 92,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel suddenly failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000. The VIN was not available.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster flickered and failed to function as needed. In addition, the contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact stated that the failed part number was 68377789ad. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2019 Jeep Wrangler. The contact reported an issue with the instrument cluster panel. Upon starting the vehicle, the panel was inoperable, with the check engine light, speedometer, and electronic gauges were not visible. The owner believes this failure is related to NHTSA campaign number 24v652000 (electrical system). The vehicle had approximately 109,000 miles, when it was taken to a local dealer for diagnosis. The dealer determined that the cluster needed replacement but confirmed there was no recall coverage for this issue. The vehicle has not been repaired, and the manufacturer has not been notified.

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was due to NHTSA campaign number: 24v652000 (electrical system). The contact called the local dealer, who informed him there were no open recalls. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.