general problems of the 2021 Jeep Wrangler - part 1

The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine overheated, and the vehicle was driving sluggishly with the temperature gauge indicating that the engine was overheating. The vehicle was taken to an independent mechanic who determined that the coolant reservoir was cracked and was leaking coolant. The coolant reservoir was replaced, and the vehicle was repaired. The contact stated that the vehicle failed to immediately start due to battery failure. No further information was available. The local dealer was notified of the failures, but no assistance was provided. The failure mileage was 56,700.

I am writing to express my concern regarding the handling of the urgent safety recall affecting my Jeep Wrangler. This recall has been classified as an urgent fire and safety risk, yet no remedy is currently available. The recall notice stated that owners would receive notification regarding the remedy by July 9. As of today, August 4, I have not received any follow-up communication, and the NHTSA website continues to list the recall as unresolved with no available repair. I find it deeply concerning that a recall deemed urgent due to the potential risk of fire has remained without a remedy for approximately two months. Owners are expected to continue operating vehicles that have been identified as posing a serious safety hazard while having no meaningful way to mitigate that risk. This places consumers in an unreasonable position, especially those who rely on their vehicles for work and daily transportation. I respectfully request that NHTSA review whether the manufacturer is complying with its obligations under federal motor vehicle safety recall requirements. Given the severity of the identified risk, I also ask that NHTSA determine whether additional oversight or enforcement is warranted to ensure affected owners receive a timely remedy. Additionally, I ask NHTSA to consider whether the manufacturer should provide interim accommodations, such as loaner vehicles or rental reimbursement, while a permanent remedy remains unavailable. I respectfully request that this matter be escalated and that I receive an explanation for the continued delay, an estimated timeline for when a remedy will be available, and guidance for owners who are left with no practical way to address this known safety hazard. Thank you for your time and attention. I look forward to your response.

After dealer recall 21d inspection on 7/30/2026 I have experienced 2 electrical failures in the recall system, and/or systems associated with recall. The first incident on 7/31/2026 at approximately 9:00 pm my wife, 2 kids, and a neighbors kid were at a stop light for a 4 lane road when the Jeep unexpectedly made a popping sound and shut down. When I arrived I pushed the vehicle into a parking lot and attempted to restart. I was able to restart the vehicle but instantly started seeing multiple warnings including service power steering (code associated with the recall), throttle body warning, and warning that the vehicle would shutdown for safety. After the vehicle shutdown the electrical system went crazy (gauge cluster lights flashing, windshield wipers turned off and on, relays clicking). I had the vehicle taken to my mechanic on 8/6/2026 where they determined that the aux battery was bad (previously replaced in 05/2026) and the main fuse array fuse n3 was blown. The mechanic replaced both components, tested the vehicle, and rechecked for any new error codes. On 8/11/2026 my wife and 2 kids attempted to leave soccer practice and the Jeep would not start. I brought them home and returned to the Jeep. As it was near closing time for most auto parts retailers I decided to start by having the main battery tested. When I opened the hood to remove the battery I noticed that the engine compartment seemed abnormally hot. I removed the battery and had it tested by autozone (failed-only 6 cca). I purchased a new battery and when I installed I still noticed an abnormally high temperature in the engine compartment. After installing the new battery the Jeep started & instantly displayed a power steering warning. I shut the vehicle down and let it rest approximately 30min. When restarted a low voltage warning displayed immediately. I returned the next day to a dead Jeep. I returned the Jeep to the dealership that inspected for 21d. (aux batt. Bad & main fuse array blown again).

When using electric mode, repeatedly and consistently, when I try to accelerate (for example to get onto a highway) despite having the acceleration fully depressed, the car does not accelerate. After some time, the gas powered engine will rev, the rpm will shoot up and then the car will start to accelerate. If I slow down the electric engine will take back over, but then if I try to accelerate again the same thing will occur. I have videos of the dashboard confirming electric mode, delay to accelerate and eventual activation of the gas motor and rpms. This same issue was noted by Jeep technicians after the fix for a previous recall on the battery. This is dangerous, if I am not able to accelerate I can not safely drive change lanes, go onto highways, or avoid danger. It has been occurring, but my first video is from Feb 2026, and most recently July 2026.

Drove 20 miles to walmart, drove fine no lights no issues, parked went in came out to someone putting out the fire.

While driving from [xxx] to [xxx], the vehicle experienced two sudden loss-of-propulsion events at highway speed. During the first incident in downtown [xxx], cruise control disengaged, the transmission abruptly downshifted, and the accelerator became largely unresponsive. The vehicle rapidly lost speed in traffic, and another vehicle nearly rear-ended me because I could not maintain speed or accelerate. The engine remained running, but the vehicle appeared to enter reduced-power or limp mode. I pulled over, shut the vehicle off, and restarted it. Normal throttle operation temporarily returned. The check-engine light and “stop/start not available” warning remained illuminated. After approximately three hours of otherwise normal driving, I activated cruise control again. The same condition immediately returned: cruise disengaged, the transmission downshifted, throttle response was lost, and the vehicle rapidly decelerated. Restarting again restored normal operation. This unexpected loss of propulsion created a serious collision risk because the vehicle abruptly slowed in moving highway traffic without allowing me to accelerate out of danger. The problem appears directly associated with cruise-control activation, although the exact mechanical or electronic cause is unknown. The vehicle has approximately 40,300 miles, was purchased as Jeep certified pre-owned, and had a new oem battery installed by an authorized Jeep dealership shortly after purchase. I am requesting that NHTSA investigate similar reports involving sudden throttle loss, abrupt downshifting, reduced-power operation, or loss of propulsion at highway speeds. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am filing this safety complaint regarding my 2021 Jeep Wrangler unlimited sahara altitude. The vehicle is experiencing a fuel gauge/fuel reading malfunction. The gauge does not accurately reflect the amount of fuel in the vehicle, which creates a serious safety concern because the vehicle may run out of fuel unexpectedly while being operated on public roads. This defect places me and other drivers at risk, especially if the vehicle stalls in traffic, on a highway, or in an unsafe location. I am requesting that NHTSA review this issue as a potential safety defect.

Fire hazard. Nhtsa recall 26v363 when is the repair going to be available? dealer doesn’t seem to know.

I went to start my Wrangler 4xe today and had a "service charging system" error. The gas part of the Jeep was running, so I proceeded to drive it. I noticed when I came to a stop, the car would not accelerate, then when it did it was violent and bucking. At a stop light it sounded like it was going to stall so I turned it off and then it would not turn back on at all. I finally got it to turn back on and drove it a little further, at one point I went to accelerate and had the pedal all the way to the floor and it would not advance. I brought it to auto zone and had a new 12v battery put in, but it did not fix the issue. After a quick search, it seems like this is a common problem with Jeep 4xe high voltage battery systems. Jeep has recalled the battery at least 3 times now and I've taken it for the first two recalls already. It was extremely distressing to try to accelerate and it not move, and could have seriously been a safety issue if I continued to drive the car. I was in another state, Jeep has no 24/7 service to call other than roadside assistance, so I had it towed to brubaker Jeep in lancaster PA, but I live in virginia and had to rent a car to get home.

While driving, regardless of whether at neighborhood or highway speeds, my Jeep Wrangler 4xe suddenly loses drive power without warning. Electric propulsion drops in stages — to about 50%, then 25% — then the dash displays "electric mode temporarily unavailable" and the vehicle forces itself into hybrid mode. When this happens, I press the accelerator and get little or no response for several seconds before the gas engine engages. This is a serious safety hazard when merging or pulling into traffic. I have had a couple of close calls due to the lack of acceleration. It is repeatable and occurs during normal driving. This all began after having the 68c recall performed. Also, while driving in electric mode at highway speeds, the engine constantly starts and stops, causing a lurching each time. In other instances, when the acceleration is lagging, and the engine does start and engage, the vehicle accelerates more than expected, which could be a serious safety risk.

I am reporting a safety concern involving my vehicle’s steering system, front-end condition, and a recall I was not informed about. I brought the vehicle in for a routine tire rotation, at which time I was informed that the front camber was out of specification and that there was uneven wear on the front tires. An alignment was recommended. In addition, the vehicle is experiencing abnormal steering behavior. The steering wheel has a noticeable shake and does not feel normal during operation. This suggests a possible issue with the power steering system or related suspension components. The combination of uneven tire wear, improper camber, and a shaking steering system presents a significant safety risk. These issues may affect vehicle stability, steering control, and tire integrity, increasing the risk of loss of control while driving. I have also recently learned that there is an active recall affecting this vehicle, of which I was not previously notified. The fact that this recall was not communicated raises additional safety concerns, especially given the steering-related symptoms currently present. These conditions were identified during a recent service visit, and the underlying cause has not yet been resolved. I am concerned that this may represent a broader defect involving the steering or suspension system that could impact vehicle safety and that proper recall notification procedures may not have been followed.

Steering wiring harness supposedly catches fire. They do not have a remedy available. Over a million owners on hold. It's been over thirty days since they relased that information. Mailed out notices on the 9th they say. Have yet to receive it. I live in a towhome, and parking it outside but still near neighbors and the adjacent units. Not safe when driving to work, not safe ever. It's a literal death risk. This is ridiculous and criminal on so many levels. Its has not been inspected as it needs the recall regardless. The recall they can not produce. No warning, no signs. A ticking time bomb putting million of americans at risk. Needs to be intervention.

1. The vehicle caught fire during normal operation. It is a 2021 Jeep Wrangler (VIN [xxx]) subject to fca us recall 21d / NHTSA campaign 26v363000, which identifies the electric hydraulic power steering (ehps) pump and its wiring as a fire source that can overheat and ignite. The exact failed component has not yet been confirmed by diagnostic, but the fire is consistent with the defect described in that recall. The vehicle is intact and available for inspection — it was towed to waxahatchie Jeep, an authorized stellantis dealer in waxahachie, TX, on June 19, 2026 and remains in their custody under repair order [xxx]. 2. The vehicle caught fire while being driven on the highway between waxahachie and ennis, texas, with two occupants returning from a boy scout trip, my husband, the driver, and our [xxx] son. The driver was forced to take evasive action, steering off the roadway into a service station to get the occupants clear and stop the fire from spreading further. This created a serious risk of burns, of a collision during the evasive maneuver, and of harm to the occupants and other motorists. 3. Has the problem been reproduced…? no. No diagnostic has been performed. The vehicle has been in the authorized dealer’s custody since June 19, 2026 ([xxx]), but the manufacturer has not completed an inspection or diagnostic. The underlying defect is the subject of an active recall (21d / 26v363000) affecting more than one million 2021–2025 Jeep Wrangler and gladiator vehicles, for which the manufacturer has stated no remedy is yet available. 4. The vehicle was towed by aaa to waxahatchie Jeep on June 19, 2026 and has remained there since. It has not yet been formally inspected or diagnosed by the manufacturer. 5. There were no warning lamps or messages prior to the fire. The first indication of a problem was smoke from the engine area at which point the driver immediately pulled off the road and saw a plume of smoke coming from the exhaust. Information redacted pursuant to the freedom of information act (foia), 5 u. S.

There has been an extreme loss of power after the 68c recall making it very unsafe when trying to accelerate. Eventually the car just died and was towed to the dealer.

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle would suddenly shut off with no warning. The contact also stated that the vehicle felt sluggish prior to the stalling condition. The vehicle was taken to a dealer where a new battery assembly was scheduled to be installed as part of NHTSA campaign number: 25v741000 (electrical system) however, the remedy battery was not installed, and no explanation was provided by the dealership. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.

There is a known urgent recall with no remedy after 1 month to over 1 million vehicles. Crystar, mopar, and fca have done nothing to update owners on when repairs can be made. The website to "request to be notified when parts become available" does not work.

The wiring to the power steering caused several lights to come on in the vehicle and the Jeep stopped running in the middle of the road. My Jeep only runs when the wire for the power steering is unhooked leaving me with no power steering. Wire is also hot. I'm trying to get the known recall completed at a dealership so I'm not without my vehicle. It has already been 2 weeks trying to figure out the problem. Jeep does not want to authorize the repair because there is no known fix for the recall yet and they have not issued instructions to the dealership. This is unfair that I should pay for this repair or diagnostic when there is a know problem the dealership should be capable of accessing. I need my vehicle fixed ASAP.

When accelerating the vehicle will not go or it will start to move then essentially stop, seconds later it starts moving. There is a delay and it’s extremely dangerous when there is oncoming traffic and/or the drivers behind you don’t realize what is happening. My Jeep is a 4xe and this does happen frequently since the last “fix” for the recalls.

Component/system that failed — available for inspection: the electrical system failed at the under-hood fuse box / power distribution center (the component sometimes referred to as the tipm), located near the battery. The vehicle started roughly, shut off within about 3 seconds, would not stay running, and emitted a plastic/electrical burning smell from that area. The vehicle is currently at oxendale Jeep in cottonwood, az and is available for inspection upon request. A photo of the damage from service advisor jason smith and a dealer pre-service inspection document are also available. How safety was put at risk: the vehicle would not run and stranded me in an unfamiliar parking lot in jerome, az. The electrical burning smell created a fire risk. A responding firefighter, a police officer, and online guidance all advised not to restart the vehicle due to the danger of fire. Reproduced/confirmed by dealer: not fully. Oxendale's pre-service inspection states they could not perform actual diagnostics due to the mechanical damage and burnt components. The dealer documented the damage but has not reproduced or confirmed a root cause. Inspected by manufacturer, police, insurance, or others: a local firefighter and a local police officer observed the burning smell at the scene. The Jeep dealership service advisor inspected and documented the damage. The vehicle has not been inspected by the manufacturer or an insurance representative. Warning lamps/messages/symptoms before failure: no prior warning lamps or messages before the incident. Symptoms first appeared at the time of failure on Friday, [xxx]: a rough start, immediate shut-off, and an electrical/plastic burning smell. Dash lights and electrical power stayed on with info on dash don’t remember wording, but the vehicle would not remain running. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owned a 2021 Jeep Wrangler. The contact stated that while driving on the highway at 45 mph, the instrument panel cluster went out and the vehicle experienced a slight loss of automotive power, and the front headlights failed, the contact was then involved in a head on collision, where the front passenger side was impacted. The vehicle came to a stop upon impact. The air bags were deployed. The vehicle was towed to a junk yard. A police report was filed. The vehicle was destroyed. The contact was seated in the passenger seat while her husband was seated in the driver seat. No individuals outside of the vehicle were reported to be injured. The contact stated that her husband had sustained injuries to his knees, neck, and back, the contact has sustained injuries to their neck and shards of glass in her face. Medical treatment was needed for the injuries. The impact of the crash was the front passenger side. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacture was notified of the failure. The failure mileage was 60,000.

I took my car to the dealership to complete the 04b recall. When I got my car back from this recall: 1. The car says driving in electric mode but it uses gas. 2. The car while driving on the highway will hesitate for a split second. . Very dangerous. 3. When going on a small hill(example: bridge on turnpike over griffon road) will all of a sudden hesitates and will not get any more power. 4. Multiple times when getting off the turnpike the car slowed to 20mph and would not go any faster for about 15 seconds. . All this while in electric mode. . Even more dangerous. . . I took the Jeep back to the dealership, they have had the car for 6 weeks and acknowledge the problems. . But stellantis keeps saying this is normal. . Not normal, did not happen before the recall.

Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind because of a known defect in Jeep instrument clusters (NHTSA report 24v652000) between 2020-and 2024. Recall 30b was used to narrowly target other Jeeps. . . But mine somehow does not qualify meaning it is my problem. . . Though it is a well enough known issue that they have a recall on other instrument clusters just failing. As we know from fight club they have no intent to do recalls on anything other than the least cost to themselves: “wherever I'm going, I'll be there to apply the formula. I'll keep the secret intact. It's simple arithmetic. It's a story problem. If a new car built by my company leaves chicago traveling west at 60 miles per hour, and the rear differential locks up, and the car crashes and burns with everyone trapped inside, does my company initiate a recall? you take the population of vehicles in the field (a) and multiple it by the probable rate of failure (b), then multiply the result by the average cost of an out-of-court settlement (c). A times b times c equals x. This is what it will cost if we don't initiate a recall. If x is greater than the cost of a recall, we recall the cars and no one gets hurt. If x is less than the cost of a recall, then we don't recall. ” ? [xxx] lub [xxx] I [xxx] (b)(6) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driving on the highway smoke came from under the hood in the right hand side forcing my family out on the highway keep ingulfed in flames and burnt to a crisp.

The primary component involved is the high-voltage charging system, specifically the charging port and connector interface. The vehicle previously experienced a confirmed failure involving a scorched charging port and a melted pin, which required replacement. The same symptoms have since returned, including heat at the charging interface and a burning odor. The vehicle is currently located at an authorized dealership and is available for inspection upon request. This condition presents a safety risk due to the potential for electrical overheating and possible fire hazard. In addition, the vehicle has experienced repeated loss of power while driving, which creates a risk in traffic conditions and could impact driver control and safety. The issue has been previously confirmed by the dealership, which replaced the charging port due to thermal damage. However, upon recurrence of similar symptoms, the dealership has refused to diagnose or service the vehicle, preventing further confirmation at this time. The vehicle has been inspected by an authorized dealership on multiple occasions for related issues, including the prior charging system failure. The manufacturer has not directly inspected the vehicle but has been contacted for assistance. Prior to the charging system failure, symptoms included heat at the charging connector and a burning odor. The vehicle has also exhibited electrical system irregularities and repeated loss of power while driving beginning after recall-related service in or around August 2024.

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This suggests the engine may not actually be overheating and that the issue may be related to a faulty sensor, electrical system, or control module. The problem has not yet been fully diagnosed by a dealer due to diagnostic costs, but the symptoms are consistent with the original issue that led to the recall repair. This condition could pose a safety risk because the driver may receive inaccurate overheating warnings or may not be alerted if a real overheating condition occurs. The issue is intermittent and has occurred both while driving and when the vehicle is stationary. Attempts were made to contact the manufacturer to report this as a repeat issue after a recall repair, but no resolution was provided and a formal case was not successfully established.

My vehicle is experiencing ev system failures, stalling, and system shutdown warnings that make the vehicle unsafe to operate. These symptoms began after a recall repair that was performed by the dealership. The dealership initially stated the recall was repaired, but the same symptoms have continued and have now worsened. The vehicle will display ev system warnings and will stall or shut down systems while driving. The air conditioning and other systems also shut down as the vehicle attempts to protect the electrical system. I have brought the vehicle back to the dealership multiple times regarding this issue. Despite the vehicle showing the same symptoms associated with the recall, I am now being told I may have to pay for additional teardown work unrelated to the ev system. This vehicle has become unsafe to drive, and I have requested assistance and escalation from dealership management but have not received a resolution. I am filing this complaint due to the safety risk posed by the vehicle stalling and shutting down systems while in operation.

This is a plug in hybrid vehicle. The (ech) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe fans on facebook has been doing some tracking of numbers and shows a 50% failure rate with some failing after being replaced. This failure is not being addressed by Jeep.

Vehicle has gone through the 68c update and the car sometimes hesitates in stop and go traffic. Also the vehicle hesitates on acceleration almost causing an accidents more times than I can count.

Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update stellantis did to hide the 4xe issues is impacting my ability to safely get around.

After 68c recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.

The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where an engine oil replacement was performed, and the high-voltage battery was replaced. Upon further inspection, the local dealer diagnosed the high-voltage battery replacement as a failure. In addition, the contact stated that the vehicle remained at the local dealer for several months; however, the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

My engine light came on shortly after my first warranty oil change August 23,2025 at the tonkin hillsboro dealership. During my 2nd warranty oil change January 9,2026 at tonkin hillsboro dealership I let them know my engine light came on after their last service and they wanted to charge me the diagnosis fee. After continued discussion learned they already checked the code indicator and mentioned possible gas cap seal and it was not fixed. Today I received an updated carfax of my recent service and saw a recall for my vehicle dated on October 30, 2025 urgent fire risk when parked. Nhtsa recall number 25v741000 manufacturer recall number68c NHTSA recall number25v-741 recall statusrecall incomplete this safety was not checked, fixed or completed within the consumer regulatory requirement of recalls while my vehicle was in service and in their observation. If the recall notice is dated October 30, 2025, there should be no reason for an oversight in providing clear communication and corrective action immediately while the vehicle was in service on January 9,2025 and communication/information before I picked up the vehicle and drove it off the lot. This is a certified vehicle that so far has not given me any confidence of proper dealership quality and car for vehicle safety and consumer CO concern.

On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the Jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with raidon's of kirkland in which the performed recall services.

Since the 68c recall from Jeep, my vehicle has not been functioning properly. The 68c recall was issued because the high-voltage battery cells have a defect that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Jeep implemented a "fix" via a software flash. The new software "fix" heavily restricts how much power can be drawn from the high-voltage battery to keep it from getting warm. If you push the pedal enough to draw more than roughly 40–50% power—or if the battery temperature hits a strictly lowered threshold—the software abruptly chokes the electric motor and fires up the ice engine to compensate. Because the electric motor just lost its punch, the computer frantically fires up the gasoline engine to make up the difference. Because there is an inherent delay while the gas engine starts up and matches the transmission speed, it engages with a sudden, frustrating lurch or surge. This is just one of the many problems I have found since Jeeps "fix" has been implemented. Basically Jeep elected to reduce the capacity of the battery to avoid costly replacement of the real issue with the battery. This has resulted in a driving safety concern with the surging and hesitation. Also now I can no longer drive exclusively in the electric mode; electric mode is basically non-existent.