general problems of the 2021 Jeep Wrangler - part 2

Backup camera not working (intermittent). There are times when the backup camera just gives a black screen. This is a safety issue as we can't then see what person or thing may be behind us. This can cause great damage or injury to ourselves and others. The dealership looked at the issue twice, but could not get it to malfunction, and so had no idea how to repair it.

I was driving on the 15 freeway in san diego going 75 mph and I received a number of alerts and flashing and audible sounds. When I looked at the dash it had an alert that said performance unstable pull over place vehicle in park. I immediately lost power to the accelerator and the car started to slow so I pulled over on the shoulder. Luckily, I was in the right hand side lane in the carpool section, and there was a shoulder. If there had been no shoulder, I would’ve been stuck in traffic in the lane. The car would not restart and I had to have it towed from the 15 freeway.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

After picking up the 2021 Jeep Wrangler rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with stellantis and that stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A sheriff's department deputy did respond to my location.

On [xxx], I was in fort lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the ac. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle stops at low speed and will not move. When placed in park it will not shift back into drive. Hybrid charge lights flashing and several warning lights display on the dash. The dealer is waiting on parts that Jeep says are back ordered indefinitely. Dealership say keep driving it. Jeep is looking for the parts but have not addressed the significant safety risk of shutting down in the roadway and unable to move. I have to shut the vehicle down in the roadway and wait to restart the vehicle to clear the issue. It will not even allow me to pull the emergency transmission release when this condition occurs to move the vehicle out of the roadway.

My instrument cluster went blank while I was driving on several occasions and I felt very unsafe and had to pull over to safety. Once I shut the vehicle off and restarted it the cluster returned to normal condition but then it happened again. I took it to the Jeep service center and they told me there was no recall 30b on my vehicle. Now what should I do?.

I purchased my Jeep March 14th 2024 I purchased my Jeep as a buy back that had already been fixed. I purchased an additional 6000 warranty to be double protected. I received a letter from fca on 10. 18. 2024 stating the 95b recall letting me know my vehicle can catch on fire at anytime. They also have no fix for this issue. I want them to buy back my Jeep due to this extremely dangerous recall and they refuse. I cannot begin to explain how unsafe I feel on a daily basis. This has given me extreme anxiety that I now have to take daily medication for. I think it’s criminal that they will not buy back my Jeep! there has to be a class action lawsuit if not I’ll hire my own attorney. This is beyond criminal.

On October 17th. The vehicle exhibited serious electrical issues when I attempted to start it in my school parking lot. Upon pressing the start button, the car would not start, and all electrical items began malfunctioning. The lights inside and outside the vehicle were flashing, the windshield wipers activated on their own, the horn was beeping intermittently, and the car was emitting alarming noises. The situation escalated when the tow truck driver arrived. He was unable to start the vehicle. Instead, the engine produced a loud revving sound, as if it were about to blow up. This experience was not only frustrating but also alarming, considering the potential safety risks. The dealership said they will get to it as soon as they can, but are 7-10 days booked.

My 20214xe hybrid from the day I bought it was often saying "electric not available" there was a potential fire recall last winter that took four months to remedy, during that time we were told not to charge it, park in our garage, park near our home/structures or park by other cars. I purchase a hybrid that I'm not able to use as a hybrid. Finally, got the repair in the spring. Literally, two months later, it starts doing all kinds of dangerous things. I would come to a stop or be in the middle of a turn and would have no power whatsoever, gas pedal to the floor and going nowhere and then would lunge forward. Took to the dealer, computer said critical hybrid battery overheating, the original repair clearly didn't work. Eventually, it was approved for hybrid battery being replaced. All was well until 2 weeks ago when it got "Jeep death wobble", violently shaking back and forth at about 60mph. They did repair it but informed us that there is another risk for fire recall, do not charge it or park in garage, etc. Etc. I have a vehicle that is a risk for burning my house down, this is multiple times and unacceptable. I also purchased a hybrid that I am not able to use as a hybrid.

  the contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000(electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000(electrical system); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was in hawaii and was unable to be shipped back to the residence because with a recall that could result in a fire. The contact stated that the vehicle had overheated while driving, and the lights on the instrument panel flashed. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.

I saw in the news on 9/30/24 that my 2021 Jeep 4xe Wrangler was recalled due to a safety issue (Jeep could catch fire). No information was available that day indicating whether my Jeep was included in the recall. I called my local Jeep dealer and they had no information. I waited for more information to be released on 10/1/24 and saw nothing. I chose to park my Jeep outside and not charge because of what I had heard in the news. I called mopar on 10/2/24 and was told that the VIN numbers had not been released for the recall but would be released on 10/3/24. I checked my VIN on that day and saw that my vehicle was included in the recall. I called my Jeep service center and was told that they don't have the parts for the recall and they may not be available for months. I asked if I needed to continue to park outside and not charge and was told they don't know anything about that. I called mopar on 10/4/24 and was told that there is no remedy available and that I do need to park outside and not charge due to fire risk. What if I did not watch the news? what if I did not make these calls? this is safety concern if very alarming to me. I am now stuck with a Jeep that I can no longer charge (which is why I bought it) and I am concerned it could catch on fire and there is no timeline on the fix for this hazardous situation. This is the second recall for a fire hazard for this Jeep. How do I know this time it will be fixed? thank you for your attention to this frustrating and dangerous situation.

The instrument panel is not working at all, it is totally black. I can not see speed, gas amount, any emergency lights, I can not tell if my lights are on bright or dim, if my turn signal is on or anything. I have already been stranded on the side of a busy highway at night because of this. I have to use my phone to see speed which leads to me being distracted from the road to see how fast I am driving. There has been a recall but for some reason does not include my VIN # even tho it is the same issue of the recall. I don't want to pay for a new instrument panel if that is not the issue. Evidently mopar knows what the issue is because it recalled 30000 vehicles for this issue.

My instrument panel is not working, it went completely black, then it flashed on and off while driving, now it is completely black again. I can't see how fast I am going can't tell how much gas I have in the tank, and all the warning lights won't work, this caused me to run out of gas on the side of the highway and have to have someone being gas and put in the tank risking getting hit, not to mention it is just unsafe for the instrument panel to not work.

Vehicle was parked inside my garage charging and there was smoke coming out of the back seat where the hybrid battery is situated.

The contact owns a 2021 Jeep Wrangler. The contact was notified by his insurance that his vehicle was placed under NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jeep/stellantis needs more oversight over their 4xe "battery separator" problems. November 22, 2023 (recall b9a) - battery separator fires September 28, 2024 (recall 95a/b) - battery separator fires clearly stellantis has known about this exact issue for around a year, and likely significantly longer in the lead-up to issuing the original b9a recall. How many cars need to catch fire? how many people should risk injury? how much loss-of use is acceptable for those not able to charge their evs? clearly stellantis is simply struggling to find a way to reduce their liability, by narrowing down the affected vehicles. However after 12-18 months, enough is enough.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 24v720000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nhtsa recall # 24v-720 the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner,.

The contact owns a 2021 Jeep Wrangler. The contact stated that while turned off on several occasions the vehicle failed to charge above 95%. The vehicle was taken to a dealer where a software update was performed. The contact stated that 10 days later the vehicle was taken to a different dealer where it was discovered that the VIN was included in NHTSA campaign number: 24v720000 (electrical system). Additionally, the contact stated that the a/c unit failed to operate as intended, the gear shifter was stiff, and the "electric charging port failure" message was displayed. The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.

I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.

Approaching red light and the vehicle came to a sudden stop. Message popped up on dashboard to place into park and start vehicle. Vehicle would not start and could not shift into neutral to move off of road. Message then appeared to plug car in to calibrate battery. Had car towed to my house, plugged car into charging station and message popped up to service charging system. Car will not start.

All codes began to display, errors delaying to charging port initially then gradually progressed. Car would not turn on and would not move had to be towed to dealer ship.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the hybrid-electric system, including the high-voltage battery, battery pack control module (bpcm), and associated cooling systems, repeatedly malfunctioned. These failures caused loss of power while driving, electrical odors, and error messages. The vehicle is currently at the dealership for service and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? the vehicle has lost power multiple times while in motion, including on city streets and highways. These unexpected power losses significantly increased the risk of rear-end collisions and limited my ability to safely accelerate or steer in traffic. I have had to take anxiety medication when driving the vehicle due to fear of these events recurring, and I am deeply concerned about the safety of my family, including a newborn passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. The issues have been confirmed by an authorized Jeep dealership on multiple occasions. Despite several recall campaigns and attempted repairs, the same power loss and electrical system problems have recurred. Service advisors and technicians acknowledged the problems and attempted component replacements and reprogramming, but the malfunctions persist. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle has been inspected and serviced exclusively by an authorized Jeep/Chrysler dealership (autonation cdjr in roseville, CA). There is no indication that fca/stellantis corporate has physically inspected the vehicle beyond dealership reports. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? yes. Warning lights and messages su.

Attempted to pull onto highway and lost propulsion. Dash lights lit up. The vehicle was powered off and upon starting it back up it multiple times it displayed the “service charging system” error. I was ability to limp home with limited propulsion and had the vehicle towed to the dealer on 8/8/2024. Dealer was great to work with and stated that the vehicle needed a new hv battery. The processing time for the part was 10-14 days after approval from stellantis engineering. 8/29 still no vehicle, but was told that the part would arrive this week. 33k miles 2021 Wrangler sahara 4xe.

I would like to express a concern with how Jeep is handing the issue with the hybrid batteries in the Wrangler 4xe. I'm connected with the 4xe across the us and canada and I am seeing issues with how they are addressing the potential for fires in the batteries. In my case, my Jeep was initially part of the b9a recall but was removed from the list. I was on the 04b recall list and had that update performed. A few months later, my battery triggered the p0bbd code that indicated that I needed a new battery. We have seen this trend in the 4xe community where someone who wasn't on the b9a list ended up having a battery issue. Some of these instances include Jeeps that were on the 04b list but had yet to receive that update because Jeep communicated that it was a "defrost" recall without telling customers that they were receiving the same updates that were included in the b9a. So some people are putting off a very important recall because they believe it is just a defrost recall. After I had my battery replaced, the latest 95b recall was issued. My Jeep is on this recall list even though I just had a new battery installed. It would sure seem like the issue with the separators in the battery would have already been known when my new battery was installed. To me, that is an unsafe mishandling of the situation to put a known faulty battery in during a replacement. I do not feel that Jeep is handing these battery issues well and I believe they need some sort of accountability in place to make sure they are truly resolving the issue and not putting band aids on a major issue. We have tracked some data in the 4xe community and are aware that way more batteries were impacted than Jeep announced would be. As well, many batteries have had to be replaced after the recall. This tell me that either Jeep isn't being very forthcoming with the data or they just don't know the correct method for addressing this matter. We need something done before someone gets hurt or killed.

The contact owns a 2021 Jeep Wrangler. The contact received notifications of NHTSA campaign numbers: 23v787000 (electrical system) and 24v111000 (visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect.

My Jeep quit while driving down [xxx] . I was the only one in the vehicle and was in the left lane. I pulled to the shoulder and shut down the vehicle. I could not get it to drive after I restarted. I unplugged the battery and waited a few minutes. When I reconnected the Jeep was back to running fine. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle was in the Jeep dealer garage 3 times within first 6 months of purchase. It would not start, it wouldn't turn over. Absolutely nothing. First time in they said my wife must have done something wrong because the next day it worked fine. Next time it happened to me, again I must have done something wrong because next day it was fine and they couldn't find a problem. Third time they found something (not sure what) but assured us problems were over. Next incident was January 2024, car now out of warranty and I was told it needed 2 new batteries at a cost of $800. Next incident is now, vehicle wouldn't start and I had to get a jump to drop it off at dealer again. Next day they tested batteries and said they were good. Vehicle is still there 4 days later because they don't know.

After charging my vehicle, I received a “service charging system” followed by a check engine light. I tried to shift gears from p (parking) to r (reverse) and it wouldn’t let me. When I finally got it to drive, my vehicle was only throwing hot air and it wouldn’t accelerate. I was going about 20 miles per hour and it loss all the speed. When I got to the light and tried to accelerate again, it moved for like 10 seconds and I wasn’t able to accelerate again leaving me stopped at the intersection for about 30 seconds. Once I was able to move again, my vehicle would stall.

Hi the two major issues that need to reported. 1. The vehicle would just shut down while driving at highway speeds. It would have trouble restarting and you would have to cost to the shoulder. This issue was random, we took it to the dealership and they drove it for a week until it left them on the side of the road. They kept it for just over a month and a star case had to be opened. 2. 2nd issue, the vehicle would shutter when accelerating and would shutter when braking. Extremely dangerous when trying to drive it back to the dealership. It had something to do with the vehicle not knowing if it wanted to be in electric or gas. This also caused the ac to stop working and the blind spot system not to work . This time they had it for just over a month to change the main battery. Both case the vehicle was unsafe to be on the road and could have led to a major accident.

While driving my vehicle in four-wheel-drive low, with no lockers engaged I noticed that the rear wheels at different times were dragging, I could also hear and feel the abs module actuating. During these events I would have diminished breaking capabilities and no abs warning lights. It was doing it under 5 miles an hour at first and then higher speeds. I got a service abs, service traction control, service stability control, four-wheel-drive unavailable, service four-wheel-drive system messages all of a sudden, and I disengaged the four-wheel-drive lover back to 2 wheel drive. At this point the brake pedal was hard and would not move, my back left wheel was completely locked. I shut the vehicle down waited a few minutes and restarted it, all of the lights were still active but I was able to move the vehicle. I began traveling forward and the rear wheels alternated locking up. I started backing up to move to a safe position, the brake pedal became hard and I was unable to stop causing my vehicle to collide with a wall, speed was below 5 miles an hour but still caused damage to my left rear quarter panel and fiberglass top. After we assessed the damage, I put the vehicle in 2 wheel dr. , disconnected the battery for 30 minutes, and was able to drive the vehicle to a parking lot in 2 wheel dr. After this point and not having phone service, use a satellite communicator to call a local off-road recovery nonprofit that I volunteer for, they were able to assist in bringing a trailer out to tow my vehicle home as it is unsafe to drive and my children were with me. Unloading the vehicle off the trailer all the lights were gone with the exception of a check engine light is now on. The vehicle is currently sitting in my driveway and will be requesting a tow to the local dealership for them to troubleshoot .