general problems of the 2021 Jeep Wrangler - part 2

The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in canada in 2021. I purchased it in 2025 and imported it to poland. Currently, the car is registered and used in poland. The dealership refused to process it. He suggested I take the car to north America and have the recall performed there. It's possible to have the software related to the 68c recall installed at an independent repair shop in poland, but if the battery needs to be replaced, Jeep won't do it. I tried contacting Jeep in the us to ask how to resolve this, but there's no email address or online form available. Given zip code is incorrect since this form do not allow to use forein zipcode. Please contact me via email address. Regards [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Glendale Dodge (CA) is actively using federal fire risk recall 68c to fraudulently conceal a separate, critical high-voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal vip diagnostic scan showed an active p0e15 code (electric coolant heater failure). Per stellantis technical service bulletins, this code indicates a severe failure requiring a physical hardware replacement to ensure the high-voltage system operates safely. To avoid performing this costly warranty repair, the dealership deliberately falsified the diagnosis on final invoice #31349. Under line c (customer states check engine light is on), the dealership officially recorded the cause and correction 'due to recall module updates and bad battery. ' this is an affirmatively false written diagnosis. A dead 12v battery and a recall software update do not cause, nor do they resolve, a p0e15 high-voltage electric coolant heater failure. The dealership lied on the legal invoice to scrub the hardware defect from the record. They then applied the 68c software patch as a smokescreen, falsified the 'date out' to 12/26/2025 to prematurely close the federal recall ticket, and attempted to return a vehicle that remains mechanically compromised and unsafe. This is intentional warranty fraud masking a high-voltage system failure. Stellantis and its authorized repair facility are refusing to properly remedy the vehicle. The vehicle is currently held at the dealership pending an active fraud investigation by the California bureau of automotive repair (case #6596-ws4pv6).

Multiple failed recalls to stop vehicle high voltage battery fires. I've already had the battery pack replaced once and now another recall of a software flash (68c) to test the battery cells separators for damage. So again the issue is still there and this is just another band-aid to catch it before it catches fire. This has been a ongoing issue for over a year and the issue is still not properly corrected. Multiple months of no charging, no parking in garage or near other vehicles/structures just to have another band-aid of a software flash, to stop the fire before it starts doesn't make me feel safe enough to put my family in this vehicle or to still want to charge or park anywhere near other vehicles or structures. This is the same process that "fixed" this issue the last time that obviously isn't a fix at all. The new battery they installed in 07/22/25 is just more of the same junk batteries without a proper fix.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I was driving on the freeway, 65mph, in los angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to park, and it wouldn’t shift out of park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a check engine light and a 12v battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes p0607 (ecu internal performance) and p1b13 (park-by-wire unintended out of park). Refusal to repair: the dealer just replaced the 12v battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA id 10248015) specifically relating to code p0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the service director told me to “leave the dealership and never come back. ” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the hybrid control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave. ” I don’t believe it’s normal for a car to lose propulsion from a weak 12v battery while driving. There seems to be a more complicated communication issue (p0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous.

While driving at highway speed on November 11, 2025, my 2021 Jeep Wrangler experienced a sudden and complete electrical failure without warning. A “battery saver mode” message appeared, and within seconds multiple safety systems began shutting down. First failure: while driving on the highway and exiting, the vehicle abruptly lost power steering, abs, stability control, airbag system, exterior lighting, dashboard displays, and engine power. Multiple warning lamps illuminated at once. Steering and braking became extremely difficult, creating an immediate safety risk. I was able to coast to a stop and park. The vehicle then appeared stable and the messages cleared. Second failure: after restarting the vehicle, the warning reappeared. While driving on a major high-traffic roadway, the vehicle experienced a total electrical shutdown in active traffic and would not restart. Third failure: a towing service attempted to jump-start the vehicle; it briefly powered on, illuminated nearly every warning light, then immediately shut down again with the radiator fan running at full speed. The electrical system continued to collapse and the vehicle required a full tow. Inspection and diagnosis: the dealership confirmed a complete alternator and charging system failure at approximately 36,419 miles. This failure occurred at only 4 years of age, which is unusually early for an alternator or charging system failure. The vehicle’s original battery also failed unusually early (at only 2. 5 years old) without warning, which may have been an early indication of a charging system issue. The vehicle is lightly used, garage-kept, never off-roaded, and regularly maintained. The sudden loss of steering assist, braking assist, airbags, lighting, and engine power at speed and in high-traffic areas created an extreme safety risk for myself and others. This appears to be a premature electrical system failure and may relate to broader charging system concerns reported in similar vehicles.

I purchased (traded into) a 2021 Jeep Wrangler on October 31, 2024. The vehicle already had an open safety recall (68c) at the time of purchase. Shortly after, the vehicle began experiencing severe and dangerous safety failures. While driving, the Jeep suddenly goes into “turtle mode,” loses power without warning, and drops to 7–12 mph in traffic. The engine light comes on and the vehicle becomes almost undrivable. This creates an extremely hazardous situation where I could be rear-ended or left stranded on the road. This is a serious safety risk to me and to other drivers. I contacted Jeep/stellantis recall customer care to report the issue. Only after calling did I receive an email telling me I must pay out of pocket for a rental vehicle, even though the vehicle is unsafe and the recall remedy is not available. I immediately responded saying I cannot pay upfront. Since November 25, Jeep/stellantis has ignored my messages completely. The vehicle remains unsafe, undrivable, and under a recall with no available parts. Jeep has refused to provide a direct-billed rental or any safe alternative transportation. I have been left without a usable vehicle while the manufacturer fails to communicate or offer assistance. This is a major safety defect, and the lack of manufacturer response puts me in danger. If this vehicle loses power in traffic again, it could cause an accident. I am requesting NHTSA intervention because Jeep/stellantis is not addressing this safety issue, not providing a remedy, and not honoring their recall responsibilities. Symptoms: •sudden power loss •turtle mode activation •speed dropping to 7–12 mph unexpectedly •engine warning light on •vehicle unsafe to operate manufacturer failure: •recall 68c remedy unavailable •denied direct-billed rental •required me to pay upfront for rental •no response to my communication since Nov 25 •left me without transportation.

I own a 2021 Jeep Wrangler 4xe rubicon with approximately 23,000 miles. I recently received notice of recall 68c (high-voltage battery fire risk). Jeep’s instructions say not to charge the vehicle and to park it outdoors, away from structures, because of potential fire risk. The manufacturer has stated that no repair will be available until at least March 2026, leaving owners unable to safely use or charge their vehicles for months. This recall follows multiple previous recalls and investigations involving fire risk or electrical system failures on the Wrangler 4xe, including earlier campaigns related to the hybrid battery and software updates. The repeated safety issues raise concerns about the overall safety and reliability of this model. My vehicle is otherwise in excellent condition, but I can no longer use it as intended as a plug-in hybrid or safely park it in my garage. Jeep has not offered a timely fix, loaner vehicle, or buyback. I am reporting this because the ongoing risk of fire, coupled with repeated recalls and long repair delays, represents a serious safety hazard that deserves immediate NHTSA attention.

My Jeep 4xe popped a check engine light and I lost anything connected to the hv battery. The Jeep was lurching and driving strangely. The dealer said it required a new hv battery that was replaced under warranty. Just a week later the Jeep is recalled because these batteries could catch fire and I can no longer charge my vehicle or park in my garage. This means Jeep installed an hv battery that they knew was unsafe. This Jeep had a similar recall last year at the same time and received the “fix” which turns out did nothing to actually fix the issue with the hv batteries. I have lost confidence in this vehicle being safe for me and my family. This is dangerous and unacceptable!.

Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. After the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). Nhtsa needs to hold Jeep stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 Jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback or fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls".

My local dealer has all the documentation on this Jeep. It has been into the dealership many times now the check engine light is on for another problem which I am taking it in again this weekend . When I ask the dealer, I’ve been seeing things on facebook about these Jeeps having issues they just filled me full of a bunch of bull and says every vehicle has issues. I’ve ran the VIN number and found out that mine is one of them that just catches on fire plus sometimes shakes when it’s driving down the road but that’s been minor considering everything else. One time I was driving up the driveway and it felt like the transmission slipped or something. They said it was something in the four-wheel-drive that went out. This is a new vehicle. It has very low miles on it. I’ve had it going on maybe the fourth year now it’s only got 31,000 miles on it I don’t drive it very far. It’s been in the shop several times for recalls or things that’s happened to it. When I first got it, it left me stranded would not start. I’d only had it a few days. It has been a lemon from start to finish. I am terrified to drive it and I don’t have another vehicle. I paid $55,000 for this Jeep just a few years ago. I don’t know what I’m supposed to do. I desperately need help if the manufacturer is refunding people’s monies I want to make sure that I get enough money to buy another vehicle because this one is only a few years old and it’s been in the shop numerous amount of times. The other day it shimmied a little bit on the highway and I thought it was the road and now I’m reading that there’s problems with that also, it’s clearly a lemon. But as I said, I’m scared to death to drive it now. The newest development as I’ve said is now the check engine light is on. It’s only been out of the shop for maybe three weeks since they fixed something in the four-wheel-drive which I’ve never even used. I love the looks of this Jeep, but it’s not dependable so I need help.

My 2021 Jeep Wrangler 4xe has now been through three separate recalls for the same high-voltage battery fire risk, each time with the same “software flash” remedy instead of a permanent repair. Recall 24v-111 (04b, Feb 2024): software update to the battery management system (bms) to detect battery faults. Recall 24v-720 (95b, sept 2024): reissued for the same defect, again using only a software update. Recall 25v-741 (68c, oct 2025): a third campaign for the same issue, described once more as a “software flash followed by replacement if needed,” though parts are still unavailable. Each campaign cites potential separator damage inside the battery cells, which can lead to thermal events and fires. Despite multiple “fixes,” stellantis has never provided an actual hardware remedy or replacement plan. Owners continue to be told to park away from structures and avoid charging their vehicles. More than a year after the first battery recall, the manufacturer still cannot supply a permanent remedy, exceeding the “reasonable time” requirement under federal safety law. I am filing this complaint because repeated software-only updates have not corrected the defect and the vehicle remains at risk of fire. Nhtsa oversight is needed to ensure stellantis provides a true, lasting fix rather than another temporary software patch.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

My vehicle is subject to an open safety recall (NHTSA recall 25v-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner.

2021 Jeep Wrangler 4xe , power loss twice after recall was completed in 2022. Incident after recall completed. 1st - power loss, turtle sign. Got stuck in hope bc, canada. Ecu flash fixed it, chilliwack, bc. 57000 miles roughly. Hv battery voltage sensor ckt performance issue. 2nd time- 62000 miles roughly, abrupt power loss on a highway, driving in passing lane 75mph, engine check lights on, after few secs full power loss, all lights on. After 30 mins of park mode, all lights went away. Towed it to dealership. They ordered a part, and is still stuck at dealership, since 15 days. Used my judgement & managed to safely coast and avoided risk of any incident. Turtle sign, and I think and something with battery verbiage popped up. Couldn't take an image as was in reactive mode. Parked and turned off the engine, called tow truck. After coming back from home waiting on a tow truck, turned on the car. All lights gone. Dealership found dtc's , crown Jeep dublin perimeter drive, but couldn't recreate as per my knowledge, at this time. I am hoping dealership might fix my car soon. I am reaching out to let you know the recall countermeasure didnt fix the issue. Please push Jeep for a permanent hard countermeasure, not a band aid. It's not just a severe inconvenience, but major risk for accidents on road. Dealership told me other cars came in for similar issue, due to ota update for 24my and 25my 4xe's, and it was not applied on my car 21my. Thanks.

Put a brand new battery in my vehicle - 3 days later driving on the highway had full loss of power - if said to service the charging system, and to put the car in park, then to press the brake and start button to start the vehicle. Went from 75mph to 25mph - rolled off the highway.

My 2021 Jeep Wrangler (VIN: [xxx] ) experienced an instrument cluster failure. I took the Jeep to the local Jeep dealer for maintenance and verified the instrument cluster (ic) needs to be replaced. This issue is present for other 2021 Jeep Wranglers (same make/model) and there is an active recall for them (NHTSA 21v949000). However, my Jeep is not currently listed under the recall but has the same exact issue and requires ic replacement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Ubject: urgent safety concern – Jeep 4xe battery recall repair failure hello, a few months ago, my Jeep 4xe was brought in for the battery recall. The dealer informed me that the issue was resolved, but did not provide any clear details on what exactly was done. On [xxx], while leaving the u. S. Bank and making a left turn, my Jeep suddenly stopped in the middle of the road with a warning message: “hybrid battery failed, cannot maintain speed. ” the vehicle then crawled forward at a snail’s pace, even though the engine was still running and my foot was fully on the throttle. Fortunately, there was no speeding car coming from my left—otherwise this could have caused a serious accident, injury, or even death. Eventually, I was able to pull over to the right side, but the Jeep completely stopped again, creating a major traffic backup with constant honking. I was in a panic trying to call for roadside assistance. After about 5–10 minutes, I restarted the Jeep, pressed the brakes, and it finally began moving again. This was an extremely dangerous and life-threatening situation. If it had occurred on the highway, the outcome could have been catastrophic. I am urgently requesting that you contact the dealer immediately to investigate what went wrong with the recall repair, and why the issue was not properly resolved. Please instruct them to take immediate action to permanently fix this problem—whether that requires replacing the faulty battery or addressing any other underlying issue. I need assurance that I can drive this vehicle with peace of mind, without fearing for my safety or the safety of others. Thank you for your prompt attention. I look forward to your quick response and resolution. Sincerely, [xxx] VIN [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.

2021 Jeep Wrangler rubicon, VIN [xxx] , recall p0dab-00 (hybrid/ev cell balancing performance case #[xxx], Jeep corporate case manager tiona. On 8/11/25, I brought my vehicle to freeland Jeep, antioch, TN for a separate issue and requested inspection for the open ev battery recall. The dealership gave a “green flag,” confirming no recall impact. On [xxx], the check engine light came on and the vehicle drove unsafely. On [xxx], the exact recall issue (p0dab-00) was diagnosed — the same issue we asked to be inspected. Approval for hybrid battery replacement was granted; part was ordered for 9/3 with repair by 9/5 — repair never occurred. Service advisor brian astorga claimed the part “cannot be located. ” calls/emails to service manager david beasley and case manager tiona are unanswered. The timing is highly suspicious: the vehicle failed immediately after the “all clear” inspection, suggesting potential negligence or miscommunication. We are now more than 1 month without a vehicle, which is unsafe and unacceptable. And we even had to argue with Jeep to cover a rental! requested action: require Jeep to complete the recall repair immediately or initiate a full buyback. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.

Started Jeep dash lights did not function. Restarted Jeep and while driving noticed no compass reading & clock was incorrect. Both began to show proper readings in app 2 minutes. Checked all battery connections positive & ground on main battery. Second battery not accessible. Next day started Jeep clock off by several hours again. Corrected itself in a few minutes again. This occurred again a few days later. Fearful of short or battery issue that could shut down vehicle power while in motion or cause fire. Dealer replaced both batteries app 1 year ago & serviced Jeep with multi point inspection app 5 days before issues started.

The contact owns a 2021 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied at the residence, while attempting to charge the vehicle, the battery failed to charge. No warning light was illuminated. The vehicle was repaired under NHTSA campaign number: 24v720000 (electrical system); however, the recall repair failed to fix the vehicle. The contact stated that the failure occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 73,000.

The vehicle has multiple critical, uncorrected safety defects: loss of motive power (rq24012), engine contamination (csn 78c), and battery fire risk (recall 68c). Incident details (r/o 6018666, 7/15/2025): my 2021 Jeep Wrangler 4xe experienced a sudden and complete loss of motive power while operating. The customer concern noted on the repair order states the vehicle "seems to loose power while driving above 30mph. . . And feel like it was going to turn off. " this failure rendered the vehicle inoperable and created an extreme safety hazard on a major roadway (us hwy 281/s37), forcing me to coast to safety. Component failure and safety risk: the failed components are the engine (2. 0l turbo), hybrid propulsion system, and electric coolant heater (ech). The dealer's repair (r/o 6018666) confirmed system instability by replacing the ech. This loss of power is directly linked to the manufacturer's known defect (csn 78c), where sand contamination in the engine can cause catastrophic failure and unrecoverable loss of propulsion. This mechanical defect is the root cause of the safety risk and is currently under NHTSA investigation (rq24012). Additionally, the vehicle is subject to recall 68c (battery fire risk), preventing safe use of the phev system and forcing me to park away from structures. The combination of these uncorrected defects puts both my safety and the safety of others at risk. Warning lamps: a 'service hybrid system' light or similar warning message appeared at the time of the incident. The problem has been confirmed by the dealer (price Chrysler Dodge Jeep ram) and is documented in repair order 6018666. The component is available for inspection upon request.

Someone knocked saying the 2021 Jeep Wrangler 4xe was smoking. The vehicle was filled with smoke. When the back doors were opened, the interior neer the battery was all melted. A couple minutes later the vehicle burst into flames.

? title: loss of power while driving on freeway – dangerous malfunction similar to recall 23v-116 complaint description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler rubicon ecodiesel. While driving on a high-speed freeway (70–80 mph), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles recall number 23v-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “a loss of drive power increases the risk of a crash. ” this issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in recall 23v-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle information: •year: 2021 •make: Jeep •model: Wrangler rubicon ecodiesel •transmission: automatic.

Vehicle check engine light illuminated along with multiple other lights on the dashboard. It had a difficult time accelerating on its own, very sluggish. At the next light the gas pedal was just tapped and the vehicle began to over accelerate increasing to over 30 mph in a turning lane while crossing an intersection. Avoided a car accident and pulled into the nearest parking lot. That was the second time that type of incident occurred. The first time, the vehicle was self accelerating during 5 o’clock traffic in los angeles. We had to constantly press on the brakes only to avoid accidents until we could exit the freeway.

My Jeep started leaving me stranded 8 times. The Jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the Jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by crossroads to keep the vehicle charged but this has not corrected the problem.

In June 2025, I brought my vehicle to the dealership (hendricks Chrysler Dodge birmingham, al) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “immediate attention” failures, including: • airbag system issues • electrical system failure • coolant system leak • water pump leak • engine oil separator leak these items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did not exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning.

The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.

On April 15th 2025 my instrument panal clusters ipc which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on Jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a ipc recall on Jeeps/gladiators 2018-2024. After going on the website to check if my VIN qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150. 00 to have my vehicle diagnosed. The dealership said it was indeed the ipc but also said my VIN number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with fca 18003349200 customer care spoke to recall center spoke to shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to ann riley and josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!.

Instrument panel cluster failure vehicle and incident details: vehicle: Jeep (model year unknown) date of failure: evening of April 14, 2025 symptoms: the instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: the ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: no warning lights or alerts appeared before the failure. Repair status: the vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: instrument panel fails while driving. April 15, 2025: car is taken to an authorized Jeep dealer for inspection. Post-inspection: dealer informs the owner of the instrument panel cluster issue.

Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle.

My vehicle suffers from severe electrical/hydraulic failures matching recall 21d (nhstsa id 26v363000) for the electrical hydraulic power steering pump (ehpsp). Despite stellantis acknowledging a 1. 07- million vehicle fire hazard for this 2. 0l turbo, my VIN shows "0 unrepaired recalls" due to a database omission. The vehicle is available for inspection. Safety risk: active electronic stability control (esc) faults and "service start-stop" dashboard warnings are present. This defect causes severe voltage fluctuations and sudden heavy steering loss while driving, creating an immediate crash hazard and spontaneous under hood fire risk while parked. Dealer history & warranty abuse: certified Jeep dealerships have repeatedly failed to fix the root cause. Elm grove Jeep (wheeling wv) misdiagnosed the system and repeatedly billed my third-party warranty for thousands of dollars to fix cascading mechanical damage instead of the underlying defect. Parts replaced is 4 consecutive sets of rear shocks, front shocks, a steering clock spring and a drag link pitman arm boot. When elm grove failed to resolve it stellantis corporate instructed me to take it to another dealer for a star case to be opened there. I took it to steubenville Jeep (ohio) with an active asc light and failed rear shocks and was told "couldn't replicate" the issue and dismissed it. A few weeks ago, the service "start-stop" safety light triggered. Stellantis had corporate knowledge of this ongoing defect for months via prior state attorney general case but refused to cooperate and waited knowing ag wouldn't keep it open past a certain number of days and replied a day outside of the window. They are leaving an active fire hazard on the road, omitting my VIN from the database rollout, and depleting my personal warranty's financial limits. I request a federal audit to force the inclusion of my VIN.

The contact owned a 2021 Jeep Wrangler. The contact stated that the vehicle was designed with a right-hand steering wheel and was used as a mail carrier vehicle. The contact stated that after parking and dropping off mail, the contact returned to the vehicle and noticed that the vehicle was overheating, and the battery warning light was illuminated. Additionally, the contact noticed an abnormal popping sound and smoke coming from under the hood. The contact turned off and exited the vehicle. The contact called 911, and the fire truck arrived 10 minutes later; however, the fire had already started under the hood. The contact stated that the vehicle burned significantly from the front-end to the front seats. Additionally, mail inside the vehicle were burned. The fire was extinguished by the fire department. There was no injury sustained. A fire report was filed, and additionally, a police report was filed. The vehicle was deemed totaled by the insurance company. The vehicle was towed to copart's. Upon conducting a VIN search on the NHTSA. Gov website, the contact became aware that the VIN was included in NHTSA campaign number: 26v363000 (steering). The dealer was notified of the failure and stated that the recall only applied to electric vehicles. The manufacturer was not contacted. The failure mileage was approximately 59,000.