general problems of the 2021 Jeep Wrangler - part 2

Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. After the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). Nhtsa needs to hold Jeep stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 Jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback or fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls".

My local dealer has all the documentation on this Jeep. It has been into the dealership many times now the check engine light is on for another problem which I am taking it in again this weekend . When I ask the dealer, I’ve been seeing things on facebook about these Jeeps having issues they just filled me full of a bunch of bull and says every vehicle has issues. I’ve ran the VIN number and found out that mine is one of them that just catches on fire plus sometimes shakes when it’s driving down the road but that’s been minor considering everything else. One time I was driving up the driveway and it felt like the transmission slipped or something. They said it was something in the four-wheel-drive that went out. This is a new vehicle. It has very low miles on it. I’ve had it going on maybe the fourth year now it’s only got 31,000 miles on it I don’t drive it very far. It’s been in the shop several times for recalls or things that’s happened to it. When I first got it, it left me stranded would not start. I’d only had it a few days. It has been a lemon from start to finish. I am terrified to drive it and I don’t have another vehicle. I paid $55,000 for this Jeep just a few years ago. I don’t know what I’m supposed to do. I desperately need help if the manufacturer is refunding people’s monies I want to make sure that I get enough money to buy another vehicle because this one is only a few years old and it’s been in the shop numerous amount of times. The other day it shimmied a little bit on the highway and I thought it was the road and now I’m reading that there’s problems with that also, it’s clearly a lemon. But as I said, I’m scared to death to drive it now. The newest development as I’ve said is now the check engine light is on. It’s only been out of the shop for maybe three weeks since they fixed something in the four-wheel-drive which I’ve never even used. I love the looks of this Jeep, but it’s not dependable so I need help.

My 2021 Jeep Wrangler 4xe has now been through three separate recalls for the same high-voltage battery fire risk, each time with the same “software flash” remedy instead of a permanent repair. Recall 24v-111 (04b, Feb 2024): software update to the battery management system (bms) to detect battery faults. Recall 24v-720 (95b, sept 2024): reissued for the same defect, again using only a software update. Recall 25v-741 (68c, oct 2025): a third campaign for the same issue, described once more as a “software flash followed by replacement if needed,” though parts are still unavailable. Each campaign cites potential separator damage inside the battery cells, which can lead to thermal events and fires. Despite multiple “fixes,” stellantis has never provided an actual hardware remedy or replacement plan. Owners continue to be told to park away from structures and avoid charging their vehicles. More than a year after the first battery recall, the manufacturer still cannot supply a permanent remedy, exceeding the “reasonable time” requirement under federal safety law. I am filing this complaint because repeated software-only updates have not corrected the defect and the vehicle remains at risk of fire. Nhtsa oversight is needed to ensure stellantis provides a true, lasting fix rather than another temporary software patch.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

My vehicle is subject to an open safety recall (NHTSA recall 25v-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner.

2021 Jeep Wrangler 4xe , power loss twice after recall was completed in 2022. Incident after recall completed. 1st - power loss, turtle sign. Got stuck in hope bc, canada. Ecu flash fixed it, chilliwack, bc. 57000 miles roughly. Hv battery voltage sensor ckt performance issue. 2nd time- 62000 miles roughly, abrupt power loss on a highway, driving in passing lane 75mph, engine check lights on, after few secs full power loss, all lights on. After 30 mins of park mode, all lights went away. Towed it to dealership. They ordered a part, and is still stuck at dealership, since 15 days. Used my judgement & managed to safely coast and avoided risk of any incident. Turtle sign, and I think and something with battery verbiage popped up. Couldn't take an image as was in reactive mode. Parked and turned off the engine, called tow truck. After coming back from home waiting on a tow truck, turned on the car. All lights gone. Dealership found dtc's , crown Jeep dublin perimeter drive, but couldn't recreate as per my knowledge, at this time. I am hoping dealership might fix my car soon. I am reaching out to let you know the recall countermeasure didnt fix the issue. Please push Jeep for a permanent hard countermeasure, not a band aid. It's not just a severe inconvenience, but major risk for accidents on road. Dealership told me other cars came in for similar issue, due to ota update for 24my and 25my 4xe's, and it was not applied on my car 21my. Thanks.

Put a brand new battery in my vehicle - 3 days later driving on the highway had full loss of power - if said to service the charging system, and to put the car in park, then to press the brake and start button to start the vehicle. Went from 75mph to 25mph - rolled off the highway.

My 2021 Jeep Wrangler (VIN: [xxx] ) experienced an instrument cluster failure. I took the Jeep to the local Jeep dealer for maintenance and verified the instrument cluster (ic) needs to be replaced. This issue is present for other 2021 Jeep Wranglers (same make/model) and there is an active recall for them (NHTSA 21v949000). However, my Jeep is not currently listed under the recall but has the same exact issue and requires ic replacement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Ubject: urgent safety concern – Jeep 4xe battery recall repair failure hello, a few months ago, my Jeep 4xe was brought in for the battery recall. The dealer informed me that the issue was resolved, but did not provide any clear details on what exactly was done. On [xxx], while leaving the u. S. Bank and making a left turn, my Jeep suddenly stopped in the middle of the road with a warning message: “hybrid battery failed, cannot maintain speed. ” the vehicle then crawled forward at a snail’s pace, even though the engine was still running and my foot was fully on the throttle. Fortunately, there was no speeding car coming from my left—otherwise this could have caused a serious accident, injury, or even death. Eventually, I was able to pull over to the right side, but the Jeep completely stopped again, creating a major traffic backup with constant honking. I was in a panic trying to call for roadside assistance. After about 5–10 minutes, I restarted the Jeep, pressed the brakes, and it finally began moving again. This was an extremely dangerous and life-threatening situation. If it had occurred on the highway, the outcome could have been catastrophic. I am urgently requesting that you contact the dealer immediately to investigate what went wrong with the recall repair, and why the issue was not properly resolved. Please instruct them to take immediate action to permanently fix this problem—whether that requires replacing the faulty battery or addressing any other underlying issue. I need assurance that I can drive this vehicle with peace of mind, without fearing for my safety or the safety of others. Thank you for your prompt attention. I look forward to your quick response and resolution. Sincerely, [xxx] VIN [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.

2021 Jeep Wrangler rubicon, VIN [xxx] , recall p0dab-00 (hybrid/ev cell balancing performance case #[xxx], Jeep corporate case manager tiona. On 8/11/25, I brought my vehicle to freeland Jeep, antioch, TN for a separate issue and requested inspection for the open ev battery recall. The dealership gave a “green flag,” confirming no recall impact. On [xxx], the check engine light came on and the vehicle drove unsafely. On [xxx], the exact recall issue (p0dab-00) was diagnosed — the same issue we asked to be inspected. Approval for hybrid battery replacement was granted; part was ordered for 9/3 with repair by 9/5 — repair never occurred. Service advisor brian astorga claimed the part “cannot be located. ” calls/emails to service manager david beasley and case manager tiona are unanswered. The timing is highly suspicious: the vehicle failed immediately after the “all clear” inspection, suggesting potential negligence or miscommunication. We are now more than 1 month without a vehicle, which is unsafe and unacceptable. And we even had to argue with Jeep to cover a rental! requested action: require Jeep to complete the recall repair immediately or initiate a full buyback. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.

Started Jeep dash lights did not function. Restarted Jeep and while driving noticed no compass reading & clock was incorrect. Both began to show proper readings in app 2 minutes. Checked all battery connections positive & ground on main battery. Second battery not accessible. Next day started Jeep clock off by several hours again. Corrected itself in a few minutes again. This occurred again a few days later. Fearful of short or battery issue that could shut down vehicle power while in motion or cause fire. Dealer replaced both batteries app 1 year ago & serviced Jeep with multi point inspection app 5 days before issues started.

The contact owns a 2021 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied at the residence, while attempting to charge the vehicle, the battery failed to charge. No warning light was illuminated. The vehicle was repaired under NHTSA campaign number: 24v720000 (electrical system); however, the recall repair failed to fix the vehicle. The contact stated that the failure occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 73,000.

The vehicle has multiple critical, uncorrected safety defects: loss of motive power (rq24012), engine contamination (csn 78c), and battery fire risk (recall 68c). Incident details (r/o 6018666, 7/15/2025): my 2021 Jeep Wrangler 4xe experienced a sudden and complete loss of motive power while operating. The customer concern noted on the repair order states the vehicle "seems to loose power while driving above 30mph. . . And feel like it was going to turn off. " this failure rendered the vehicle inoperable and created an extreme safety hazard on a major roadway (us hwy 281/s37), forcing me to coast to safety. Component failure and safety risk: the failed components are the engine (2. 0l turbo), hybrid propulsion system, and electric coolant heater (ech). The dealer's repair (r/o 6018666) confirmed system instability by replacing the ech. This loss of power is directly linked to the manufacturer's known defect (csn 78c), where sand contamination in the engine can cause catastrophic failure and unrecoverable loss of propulsion. This mechanical defect is the root cause of the safety risk and is currently under NHTSA investigation (rq24012). Additionally, the vehicle is subject to recall 68c (battery fire risk), preventing safe use of the phev system and forcing me to park away from structures. The combination of these uncorrected defects puts both my safety and the safety of others at risk. Warning lamps: a 'service hybrid system' light or similar warning message appeared at the time of the incident. The problem has been confirmed by the dealer (price Chrysler Dodge Jeep ram) and is documented in repair order 6018666. The component is available for inspection upon request.

Someone knocked saying the 2021 Jeep Wrangler 4xe was smoking. The vehicle was filled with smoke. When the back doors were opened, the interior neer the battery was all melted. A couple minutes later the vehicle burst into flames.

? title: loss of power while driving on freeway – dangerous malfunction similar to recall 23v-116 complaint description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler rubicon ecodiesel. While driving on a high-speed freeway (70–80 mph), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles recall number 23v-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “a loss of drive power increases the risk of a crash. ” this issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in recall 23v-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle information: •year: 2021 •make: Jeep •model: Wrangler rubicon ecodiesel •transmission: automatic.

Vehicle check engine light illuminated along with multiple other lights on the dashboard. It had a difficult time accelerating on its own, very sluggish. At the next light the gas pedal was just tapped and the vehicle began to over accelerate increasing to over 30 mph in a turning lane while crossing an intersection. Avoided a car accident and pulled into the nearest parking lot. That was the second time that type of incident occurred. The first time, the vehicle was self accelerating during 5 o’clock traffic in los angeles. We had to constantly press on the brakes only to avoid accidents until we could exit the freeway.

My Jeep started leaving me stranded 8 times. The Jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the Jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by crossroads to keep the vehicle charged but this has not corrected the problem.

In June 2025, I brought my vehicle to the dealership (hendricks Chrysler Dodge birmingham, al) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “immediate attention” failures, including: • airbag system issues • electrical system failure • coolant system leak • water pump leak • engine oil separator leak these items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did not exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning.

The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.

On April 15th 2025 my instrument panal clusters ipc which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on Jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a ipc recall on Jeeps/gladiators 2018-2024. After going on the website to check if my VIN qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150. 00 to have my vehicle diagnosed. The dealership said it was indeed the ipc but also said my VIN number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with fca 18003349200 customer care spoke to recall center spoke to shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to ann riley and josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!.

Instrument panel cluster failure vehicle and incident details: vehicle: Jeep (model year unknown) date of failure: evening of April 14, 2025 symptoms: the instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: the ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: no warning lights or alerts appeared before the failure. Repair status: the vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: instrument panel fails while driving. April 15, 2025: car is taken to an authorized Jeep dealer for inspection. Post-inspection: dealer informs the owner of the instrument panel cluster issue.

Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle.

My vehicle suffers from severe electrical/hydraulic failures matching recall 21d (nhstsa id 26v363000) for the electrical hydraulic power steering pump (ehpsp). Despite stellantis acknowledging a 1. 07- million vehicle fire hazard for this 2. 0l turbo, my VIN shows "0 unrepaired recalls" due to a database omission. The vehicle is available for inspection. Safety risk: active electronic stability control (esc) faults and "service start-stop" dashboard warnings are present. This defect causes severe voltage fluctuations and sudden heavy steering loss while driving, creating an immediate crash hazard and spontaneous under hood fire risk while parked. Dealer history & warranty abuse: certified Jeep dealerships have repeatedly failed to fix the root cause. Elm grove Jeep (wheeling wv) misdiagnosed the system and repeatedly billed my third-party warranty for thousands of dollars to fix cascading mechanical damage instead of the underlying defect. Parts replaced is 4 consecutive sets of rear shocks, front shocks, a steering clock spring and a drag link pitman arm boot. When elm grove failed to resolve it stellantis corporate instructed me to take it to another dealer for a star case to be opened there. I took it to steubenville Jeep (ohio) with an active asc light and failed rear shocks and was told "couldn't replicate" the issue and dismissed it. A few weeks ago, the service "start-stop" safety light triggered. Stellantis had corporate knowledge of this ongoing defect for months via prior state attorney general case but refused to cooperate and waited knowing ag wouldn't keep it open past a certain number of days and replied a day outside of the window. They are leaving an active fire hazard on the road, omitting my VIN from the database rollout, and depleting my personal warranty's financial limits. I request a federal audit to force the inclusion of my VIN.

The contact owned a 2021 Jeep Wrangler. The contact stated that the vehicle was designed with a right-hand steering wheel and was used as a mail carrier vehicle. The contact stated that after parking and dropping off mail, the contact returned to the vehicle and noticed that the vehicle was overheating, and the battery warning light was illuminated. Additionally, the contact noticed an abnormal popping sound and smoke coming from under the hood. The contact turned off and exited the vehicle. The contact called 911, and the fire truck arrived 10 minutes later; however, the fire had already started under the hood. The contact stated that the vehicle burned significantly from the front-end to the front seats. Additionally, mail inside the vehicle were burned. The fire was extinguished by the fire department. There was no injury sustained. A fire report was filed, and additionally, a police report was filed. The vehicle was deemed totaled by the insurance company. The vehicle was towed to copart's. Upon conducting a VIN search on the NHTSA. Gov website, the contact became aware that the VIN was included in NHTSA campaign number: 26v363000 (steering). The dealer was notified of the failure and stated that the recall only applied to electric vehicles. The manufacturer was not contacted. The failure mileage was approximately 59,000.

Instrument cluster panel failure while driving. There was a recall for this part in many other Jeeps in 2024, it’s time to throw another recall for this one as well. There are so many failures that the part is on backorder, my Jeep has been sitting at the dealership waiting for this part for 5 months now and there is still no expected date. My Jeep has been sitting on the lot waiting to be fixed for longer than I ever got to drive it after purchasing. Cant take it elsewhere because the odometer doesn’t function.

Defrost system comes on randomly for approx 45 seconds after starting the vehicle regardless of whether or not climate control is on, and regardless of outside temperature, engine temperature or other settings in vehicle. After the 45 secs, climate control returns to whichever current setting is and continues to operate normally.

I have a 2021 Jeep Wrangler 4xe rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep corporation must find a solution for this nationwide problem and for people on the road.

Fire risk. Recalls for software update. I’ve done the software update once already after my Jeep wouldn’t start and had to be towed to the dealership. My engine light came on again along with a stabilizer bar warning light. The dealership said they need to do another software update again, but that there’s still no real fix for the issue. I’m dropping it off again tonight. The fact that I have to do this and to be told there’s still no real fix is ridiculous. I’d really like to get rid of my Jeep at this point, but I feel stuck because who’s going to buy it with all these unresolved issues?.

The Jeep was taken to the dealership under a software battery recall and the software was updated. One week later while driving at approximately 55mph, there was a sudden jerk in the propulsion system. The car shifted abruptly from electric to gas motor and the electric mode was unavailable. The vehicle jerked and hesitated at every acceleration and deceleration causing unsafe operating conditions . The check engine light was on I returned it to the dealer immediately and was told that the high voltage hybrid battery was bad. I'm pretty convinced from my and other experiences that the software up date was not a remedy to previous incidents reported to you. It was a software patch that determined if the battery was bad.

Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the Jeep loses power steering.

Unpredictable complete loss of power steering that will continue until the brakes are applied and speed is reduced to approximately 30 mph and voltage level spikes, as high as 16. 3 volts as shown on the instrument panel. It is not temperature related. When disabled it requires two hands and extreme strength to turn, especially when taking an off ramp. Voltage level is typically ranging between 12. 7 - 13. 7 volts during normal conditions as well as when in no power steering conditions. The first trip 3-4 months ago to the dealership and the only finding was a corroded ground loop which did not solve the issue. After no success begging for a loaner car we left the Jeep 19jun25 while on vacation for second trip this week. I requested them to contact stellantis star center and this is the report: 24jun25 good morning - our star case engineer pointed us in the direction of a similar star publication that we had followed the last visit. I did not find any faults within the charging system or any voltage regulators at this point. There were 5 labeled grounds in this publication that were common for building up corrosion. The ground that is on the frame near the driver rear close to the 48v battery had a large amount of corrosion. He cleaned up each ground and applied dielectric grease yesterday, so now I am having him take on a few test drives to see if the issue persists. I have a video of the spike leading to steering reengagement but unable to upload it.

While cruising control is engaged, turning the steering wheel 5-10 degrees to the right will result in disruption of the cruise control and displaying a message "cruise control cancelled. " this results in an abrupt deceleration during a turn that is unexpected and can create a safety hazard. Additionally, the illumination of steering wheel switches flickers with 5 degrees of right turn. This appears to be consistent with the findings of recall 15b, but my VIN is not included in the recall.

While driving the 'service shifter' warning will flash and once this happens the steering locks up and the car shuts down. This primarily happens when hitting a bump, pot hole, railroad tracks, etc. After the warning flashes and the steering locks up, every light on the dash comes on as the car is shutting down. The vehicle is in the shop for the 3rd time within 9 months for the same issue. The dealership replaced the star link connector saying that was the issue but it is still occurring. The vehicle is currently in the shop with this issue and they are saying there is nothing wrong and 'no codes being thrown. ' we have had this happen at least a dozen times on us while driving. A handful without hitting a bump or one of the specified causes. Once this happens, the car become immobile and has to be towed. The first time this occurred was within 10 days of purchasing the vehicle; it started happening in January and is still occurring. After the dealership 'fixes' it, the issue will not occur for a couple of months then it will happen again.