general problems of the 2024 Jeep Wrangler - part 1

Our Wrangler was taken in to get the 68c recall done and once we finally got the vehicle back the electric driving mode had significantly less power to the point where the vehicle showed it was limited to 43-45kw of power output to the electric motors which resulted in a top speed of about 67-70mph until it completely failed and said "electric mode temporarily unavailable" on the dash. It then stumbles and restarts after a brief pause thag causes the vehicle to slow down to 55-58mph and then the vehicle can accelerate again only on gasoline power. This problem is easily repeatable and seems to be directly tied to a major software update limiting power output of this vehicle compare to the original power numbers of when we purchased this vehicle.

I want to preface by saying I love my Jeep and I baby it. It only has 13k miles on it (mostly highway) and I have never taken it offroad. However, I paid a ton of money for a vehicle that, not only has lost more than half it's value in 2 years, but is also not reliable or safe. A 70k value vehicle that is only worth less than 30k now. I have several ongoing issues and they have happened multiple times. The 68c and 78c recalls caused so many issues with performance, safety and reliability of my Jeep. Jeep misrepresented the number of affected vehicles. I purchased my Jeep based on the claimed reliability, good fuel economy (for a Jeep) and the low end torque and peppy ride it used to have. Following the 68c and 78c recalls, it no longer responds the way it should (and used to) when pressing the gas pedal. Power is greatly reduced and it inhibits my ability to safely merge into traffic and accelerate on the highway. My Jeep abruptly died in the middle of a highway in June while I was accelerating to switch lanes. The Jeep came to a halting stop from 65mph-0mph in a matter of 2-3 seconds and a car behind me almost rear ended me. Jeep advises not to park near the house or charge it. I can't park in the garage so my Jeep also takes a weather beating year round. When I press the brake with force, the Jeep skids and skips forward before stopping. I have had many close calls where I almost rear ended someone at a stop light because the Jeep lurches forward on its own. When braking, it often makes the tires squeal as it's lurching forward in an attempt to stop itself. I bought this vehicle to drive from PA to FL 2x a year. Something I can safely transport my family. I do not trust it anymore so I had to purchase a second vehicle. The Jeep also squeaks at low speeds and the dealer doesn't know what it is. It already leaks water when it rains. 21d recall is upcoming - another fire risk. Vehicle is scheduled to go to dealer on 9/21. Please help - I want what I paid for!.

I have a failed 68c federal recall safety remedy recall. The Jeep suffered a catastrophic high-voltage battery and powertrain failure while operating at highway speeds. The vehicle is unsafe to drive, charge, or park near structures due to fire risk. In December of 2025 at the Jeep's authorized dealership the battery passed corporate software diagnostics, and stellantis assured me the vehicle was safe to operate. The recall remedy completely failed. On September 18, 2026 while driving at highway speeds in active traffic, the vehicle suffered a total loss of powertrain power and shut down completely, creating an imminent safety hazard for myself and others. The vehicle has been sitting at the dealership since then. There are also other active recalls on the vehicle that put myself and others in danger. Parking in a garage or near a structure are not permitted. It is also not safet to charge.

After a cold start (sitting for a few hours or overnight) if I were to give the vehicle some gas, 15% pressure on the petal, the car bucks violently shifting from 1st to 2nd to the extent of 'chirping' the tires. This happens about 50% of all starts, the severity varies from slight (like a small bump in the road) to violent (chirping the tires \ breaking suddenly) it's been reported several times to the dealer but they cannot replicate the issue.

Was difficult to start and check engine was immediately on after I got it started. Was running sluggish and went into turtle mode while driving it to the dealership.

The vehicle has a lack of power in electric mode and stalls when the engine turns on to run on gas power. This is causing merging issues or ramping up to speed to enter the highway. When trying to quickly turn or avoid being hit by an oncoming traffic when you floor the accelerator, it lags and doesn’t engage power to quickly move out of the way. You have to be in gas mode for a quick response. This happens all the time.

Driving the vehicle and it had uncontrolled acceleration. The wipers went on and multiple lights went on, engine, brakes to name a few. The brake peddle did work. Picture below was after incident and not all the lights.

On August 26, 2026, my 2024 Jeep Wrangler 4xe, with approximately 32,000 miles, experienced a sudden loss of power while my family and I were driving. The vehicle lost power in an intersection, creating a serious safety hazard with surrounding traffic. We were stranded until help arrived, and the vehicle had to be towed because it would not restart. Before the loss of power, the a/c stopped blowing cold air. The check-engine light came on, dashboard components and warning indicators began flashing, the battery warning light appeared, and a “service charging system” warning was displayed. This was not simply an inconvenience. The sudden loss of power left us unable to move the vehicle in an intersection and created a significant risk of being struck by another vehicle, potentially causing serious injury or death. I am a military veteran, and this incident caused a severe stress and trauma response because I believed my family's safety and my life were in danger. I am requesting that NHTSA investigate whether this incident is related to a safety defect involving the charging system, electrical system, hybrid propulsion system, battery system, power electronics, software, or another component capable of causing sudden loss of motive power. I understand NHTSA has previously investigated loss of motive power involving Jeep Wrangler 4xe vehicles. I am reporting this incident so it can be included in NHTSA's safety data and evaluated for a possible broader safety defect. I can provide the VIN, towing records, photographs/videos of the warnings, diagnostic trouble codes, dealership findings, and repair records. I respectfully request that NHTSA document and investigate this safety complaint and determine whether further action or a safety recall is warranted.

After 68c recall completed, there is a noticeable reduced power and sudden engine (ice) starts when it shouldn't be needed. It takes seconds for the vehicle to pickup speed when needed such as when merging lanes which causes a high risk for an accident due to this delay in response. This vehicle is not running as intended, it seems the threshold has been reduced on purpose which is not why I purchased this vehicle to begin with. I need this vehicle to operate as it once used to. Since there has not been a code produced dealer is not able to help. This is not a one off I know other consumers are running into the same situation something needs to be done to resolve the root cause of the problem and not mask it while changing the vehicles original specifications in terms of performance.

While driving my vehicle, I have noticed a significant decrease in power and a corresponding slowdown, particularly in traffic conditions. This has resulted in a near-miss collision with another vehicle in the rear. Furthermore, attempting to accelerate the vehicle has proven futile. Ps. The dealer where I brought the vehicle is kinda giving me a hard time & I fear for my family safety. Honestly I dont feel like the dealer was being completly honest.

The Wrangler 4xe after the latest recall has had issues with power, switching from driving with all electric to driving with the engine running. Have had several instances of very laggy pedal response (even at highway speeds) which could cause a safety issue or accident.

Vehicle has recurring failure of the uconnect infotainment system and underlying telematics box module (tbm). Diagnostic code b1560-13 (cellular antenna 1: circuit open or short to battery) has been documented on two separate dealer visits. On the most recent occurrence, the head unit displayed an android recovery boot loop screen preventing normal system operation. The vehicle is subject to open safety recall a7c / NHTSA 25v-710, which the manufacturer has classified as a loss-of-drive-power defect caused by incomplete communication between the tbm and hybrid control processor (hcp). Safety risk: per the manufacturer's own recall description, the hcp may reset while driving, causing loss of motive power without warning. This creates a crash risk for the driver, passengers, and surrounding vehicles. The uconnect failures appear to be a symptom of the same tbm communication defect. First reported to dealer may 2025 at approximately 8,687 miles (ro docs917129). Dealer performed tbm2 reset per star bulletin s228a000005 and cleared codes. Same defect returned. Reported again June 2026 at approximately 24,969 miles (ro docs935140). Dealer documented the exact same code b1560-13, referenced the same star bulletin, and stated in writing: "the remedy for this condition is not currently available. " dealer reseated a connector as an interim measure. Failure has since recurred with the android recovery boot loop. Warning symptoms prior to failure: intermittent "uconnect box see dealer" service messages on the dashboard display, followed by system reboots. Component is available for inspection. Vehicle has been inspected by an authorized Jeep/Chrysler dealer on two occasions. No independent inspection has been performed. No police or insurance involvement — no crash has occurred yet.

While driving in electric mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me electric mode unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68c recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68c recall software update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% hybrid battery charge.

My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.

After recall 68c (NHTSA 25v-741), a software-only update applied after my high-voltage battery passed physical inspection, my 2024 Jeep Wrangler 4xe began severely limiting battery discharge power during normal driving. This was not present before the update. The vehicle limits high-voltage battery output during sustained load, such as climbing grades and highway merging, at states of charge as high as 75% or more, worsening as charge drops toward 50% and below. The limiting persists after the load is removed, continuing on flat ground and even while descending, showing it is held by control software rather than being a momentary response to demand. This is a safety concern because the power loss occurs without warning during the exact maneuvers that require power: accelerating up grades and merging into highway traffic. A sudden, sustained reduction in propulsion power while merging or climbing risks being unable to accelerate out of a hazard or keep pace with traffic. I captured obd-ii data from the battery control module during these events. The cooling system works correctly (coolant chilled about 25f below its starting temperature), yet available discharge power still dropped about 16% over 25 minutes, and one cell location stayed hot while the rest of the pack cooled. This indicates the software is derating the battery due to a single degraded cell (identified by the module as cell 73) that the recall's own pass/fail inspection did not detect. Running the a/c gave only brief, partial recovery before the limit re-engaged. The remedy appears to mask rather than correct a battery cell defect, creating an unpredictable propulsion-power-loss condition that did not exist before. I request NHTSA review whether the 68c remedy is adequate and whether affected vehicles need battery inspection or replacement rather than a software derate.

On xxx at approximately 1000am, [xxx] was driving the Jeep on [xxx] at a speed of 72mph. The vehicle was in e-save mode and had 16 miles of battery life remaining. [xxx] switched over to electric mode and slowly began to lose speed. She put the accelerator all the way to the floor, but the gas motor did not activate. The Jeep dropped slowly down to 62mph where it leveled off. Shortly thereafter she exited the highway, so she was able to come off the accelerator. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On xxx at approximately 1002am, [xxx] was on the exit ramp from [xxx] northbound to [xxx]. At the end of the ramp, she stopped and tried to make a left turn onto [xxx] northbound. The vehicle was still in electric mode (plenty of battery life remaining). The Jeep crawled through the intersection, with the accelerator all the way to the floor. [xxx] feared that she would be struck by oncoming traffic. The gas motor did not activate until sometime after she cleared the intersection. At that point there was a message on the dashboard "electric mode unavailable". The Jeep switched itself to hybrid mode. For the next two miles the Jeep ran utilizing the gasoline engine. The Jeep traveled erratically. It would slightly speed up and then slightly slow down. It was unable to maintain a constant speed. After two miles [xxx] stopped at a red light. The gasoline motor shut off. When the light turned green, she was able to easily travel the next mile home utilizing battery power only. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

- the all electric drive system intermittently fails. The vehicle drive shuts down and stops suddenly when decelerating to a stop in full electric mode while in drive. The vehicle "drive" light on the gear shift then starts flashing when the drive system shuts down. Vehicle motors lock up and the vehicle comes to an abrupt stop. The vehicle then has to be shifted into park, and then back into drive, in order for it to re-engage. The incidents happened at all different levels of soc - from 98% charge to 1% charge. All happened at different times of day. Temperatures between 73-85 degrees. All in daylight with different sun/clouds. Yes it is available for inspection upon request. - safety is an obvious issue when the vehicle comes to a compete and sudden stop in traffic unexpectedly. - yes the problem has been reproduced and confirmed my an independent automotive engineer. I am an experienced professional automotive test driver/engineer for multiple oem's. - not as of this time. It is due for service on Thursday July 2nd for its 78c recall completion. At that time, I will have the dealership inspect it. - there were no warnings of any kind prior to each failure. I have only owned the vehicle for 14 days, and in that time, the issue has repeated 6 times. All when in full electric/battery mode, or, when in hybrid mode but the vehicle was operating solely on electric propulsion and the ice was not on or engaged.

On 6-22-26 at approximately 1035 am, I was traveling southbound on rte 140 in taunton. I was in the left lane, traveling at a speed of approximately 55 mph. The Jeep was in electric mode. I attempted to accelerate so that I could get around a tanker truck. I pressed down on the accelerator, but my speed only went up to 56 mph before slowly starting to come down. I pressed harder on the accelerator, but my speed continued to drop. There was a vehicle traveling close behind me that was clearly getting aggravated by my slow speed (posted 65mph zone). I came off the accelerator and moved into the right lane. At this point the gas engine finally came on and gave me additional acceleration power.

"the vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's safety recall 68c / NHTSA campaign number 24v-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and stripped all hybrid propulsion. This defect created an immediate and severe highway safety hazard, rendering the vehicle entirely inoperable on the spot. The manufacturer is currently replacing the defective hardware with an identical physical battery cell structure, which fails to permanently resolve the underlying thermal fire risk and recurring safety hazard. ".

Was traveling approximately 55 mph down the highway for 15 min in electric mode. Moved to the shoulder and stopped quickly using regenerative braking for an oncoming emergency vehicle. I got back on the highway and I suddenly lost almost all pedal response and it would not accelerate. I kept pushing the accelerator pedal harder and harder. That's when the ice kicked on and there was a sudden violent lurch forward and the engine was screaming at over 5000 rpm. There were cars approaching behind me and they had to suddenly stop and they honked horns and avoid hitting me. This sudden throttling of the battery/electric and very erratic switch over to ice is dangerous.

Vehicle: 2024 Jeep Wrangler 4xe (VIN: [xxx]) complaint description: my vehicle is currently under active NHTSA recalls 25v-766 and 26v-363. Following the 25v-766 software flash designed to detect internal engine bearing failure, the vehicle has experienced a sudden, unrecoverable loss of propulsion (limp mode) on the highway at 60 mph on three to four separate occasions. This has nearly resulted in high-speed rear-end collisions, making the vehicle incredibly dangerous for my family. The vehicle is currently grounded at criswell Jeep in maryland. Despite the vehicle experiencing the exact catastrophic failure outlined in 25v-766, stellantis corporate and the local dealership are refusing to authorize the mandated engine block replacement. The dealership claims their local technicians cannot physically replicate the failure and do not know how to extract the historical freeze-frame data from the vehicle's computer. Instead of dispatching a stellantis field technical specialist to pull the internal uconnect logs—which Jeep cares corporate admitted on a recorded line is the required next step if the local tech cannot duplicate the issue—the dealership has put over 150+ unnecessary test-drive miles on the vehicle and consumed half a tank of gas trying to blindly trigger the failure. Conducting 150 miles of highway test driving on a vehicle with a documented history of suddenly losing propulsion while it simultaneously has an active, unpatched fire risk (26v-363 "park outside" advisory) is a severe safety liability. Furthermore, Jeep cares explicitly refused to reimburse me for the gas and mileage, stating this excessive driving is just part of their diagnosis and quality control. The manufacturer is negligently failing to execute a federal safety recall by refusing to utilize proper engineering diagnostic tools, leaving information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On [xxx] at approximately [xxx] pm I was at the intersection of [xxx] and [xxx]. When the light turned green I attempted to make a left turn. The Jeep was in e-save mode, but the gas engine was not on at the time. I stepped on the accelerator, but the vehicle moved very slowly through the turn, no matter how hard I pressed down on the accelerator (electric motor engaged at this time). I feared that I would get struck by other vehicles due to the very slow rate of speed. When I cleared the intersection, the gas motor finally turned on and supplied me with the required amount of acceleration. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "electric" mode. The vehicle will no longer function safely in "electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ice (gas engine) violently starts and lurches forward in an unnatural manner. The response by stellantis is that this is "normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "normal" operation happened.

While driving in ev mode my Wrangler 4xe starts to limit power when the battery falls below 50%. The dash display which shows power output clearly starts to limit around 75%, then 50% once the battery hits 40-45% and then even lower as the battery depletes. This makes the car barely powerful enough to hold 50mph and it cannot even climb a hill and hold speed. Then the engine abruptly kicks on in the high 30% battery soc and ev mode is locked out until you charge it or park, turn it off and let it cool off. This is after the latest battery recall that Jeep performed. They seem to be limiting the battery output at lower soc to protect the battery but this means I am no longer able to operate the car I purchased in the way it was designed to originally, the way it was marketed, or even safely on a main road with moderate speeds without the engine kicking on. It is also limiting overall power which means I'm not getting the advertised hp and torque ratings. Jeep needs to do a real fix for the battery issue and not just a software band-aid.

While driving my 2024 Jeep Wrangler 4xe on the garden state parkway and approaching traffic on the driscoll bridge, a turtle warning icon suddenly appeared on the dashboard, indicating limited vehicle performance. Moments later, the dashboard displayed a message instructing me to "shift to park. " immediately after this warning, the vehicle suffered a complete hybrid/electrical system failure and lost all motive power. The vehicle became completely unresponsive, and I was unable to accelerate, move the vehicle, or restart it. The vehicle came to a stop in an active travel lane of the garden state parkway on the driscoll bridge, leaving me stranded in live highway traffic. This created an immediate and serious safety hazard, as vehicles were approaching from behind and I was exposed to the risk of a high-speed rear-end collision. The vehicle could not be moved under its own power and had to be removed from the travel lane and towed to a nearby parking lot. Roadside assistance later performed a battery reset, which temporarily restored vehicle operation and allowed me to drive the vehicle home. No permanent repair was performed, and the cause of the failure remains unresolved. The vehicle currently has multiple open safety recalls, including recall 68c involving the high-voltage battery system. Stellantis has also recently announced an additional recall involving electric hydraulic power steering pump wiring and fire risk. The primary defect is the sudden loss of propulsion and complete electrical/hybrid system shutdown while driving, resulting in the vehicle becoming disabled in active highway traffic without warning. This defect created an immediate risk of a serious crash and could have resulted in severe injury or death.

On April 17th 2024 my vehicle received a recall update 68c regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in southern California, noticed that the ev battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost power in the middle of the freeway and I was able to get over to the right shoulder. At this point, the vehicle had no power and I could not turn the vehicle off either regarding the electronics. I had the vehicle towed to the dealership in san diego, and by the time it was at the dealership, the vehicle was in full lockout mode and had zero battery power left and could not even lock the doors. This caused a significant safety hazard as I was with my [xxx] child and the vehicle just completely lost power on the freeway. The vehicle is now at the dealership and they are giving me a very hard time saying that there is nothing wrong with it, but I have read that there have been many problems with this recall update. The dealership told me that the problem was a bad 12 v battery and that I needed to pay to replace that and I argued with them that that was not the problem and they are not addressing the major issue with a complete power loss on the freeway after a required software update that has known problems. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am submitting this complaint regarding a new safety incident involving my 2024 Jeep Wrangler 4xe after completion of the repair associated with recall 68c. The recall 68c repair was completed on January 28, 2026. After that repair, the vehicle experienced new and serious operating failures. The vehicle repeatedly tripped my home charging circuit during charging attempts. In addition, the vehicle's electric mode malfunctioned despite the battery showing charge. The vehicle then experienced loss of propulsion and stalled while driving, creating a serious safety risk. Because of this incident, the vehicle was towed through Jeep roadside assistance and is now at schumacher Jeep in [xxx] for diagnosis. The vehicle is currently not safely operable. Recall 78c also remains open with no available remedy. This complaint is being submitted as a new safety incident following completion of the recall 68c repair, and it should be reviewed together with my prior odi complaints, including odi xxxand odi xxx. I can provide supporting documentation, including recall records, repair records, tow documentation, and dealer information. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

After a recent recall (68c) for my 4xe the driving characteristics of my vehicle have totally changed. Accelerationis delayed and jerky with the engine cutting in and out very unpredictavely now. Electric range has also gone down in a real world scenario. Jeep has not clarified or explained that the recall did to the driving dynamics of the vehicle after the recall.

Following completion of the 68c battery recall, my vehicle began experiencing unexpected and severe loss of electric propulsion while driving. These failures occur without warning, immediately reducing power and causing the vehicle to stall in active traffic. On multiple occasions, surrounding drivers were forced to take evasive action to avoid collision with my stalled Jeep. Incident timeline 05/15/2026 the hybrid battery failed completely, causing the Jeep to stall in traffic. The vehicle was towed to the dealership, where the hybrid battery was replaced. 06/01/2026 the Jeep was returned to me after repairs. 06/02/2026 the Jeep again lost power and stalled in the middle of the road. After moving it to safety, it was towed back to the dealer. Additional components were replaced. 06/20/2026 the Jeep was returned to me once more. Post?repair behavior (ongoing) since being returned, the Jeep continues to suffer sudden and major loss of electric propulsion while driving. Only after the power loss occurs does a warning appear stating “electric mode temporarily unavailable. ” this warning arrives too late to prevent hazardous situations, as the vehicle has already become a danger to surrounding traffic. Safety concern the repeated and unpredictable propulsion failures create significant risk of collision, endanger both myself and other drivers, and indicate that the recall repair and subsequent service attempts have not resolved the underlying defect. Key takeaways recurring safety?critical failures: vehicle repeatedly stalls without warning in active traffic. Multiple unsuccessful repairs: battery replacement and additional component replacements have not corrected the issue. Immediate danger: each failure forces surrounding drivers to take evasive action. Delayed warning system: the “electric mode temporarily unavailable” alert appears only after propulsion loss. Ongoing defect: vehicle remains unsafe to operate and continues to pose a serious haza.

I am writing to report an additional safety?related incident involving my 2024 Jeep Wrangler rubicon 4xe. This vehicle previously experienced propulsion issues that I reported under NHTSA case number 11692887. On the morning of February 4, 2026, while driving to work on a busy interstate (approximately 12 miles from home), the vehicle again began exhibiting propulsion instability. The vehicle experienced repeated surging and thrusting movements that became progressively more severe during the drive. During these events, the check?engine light intermittently illuminated and then turned off. This incident occurred exactly seven days after my vehicle was evaluated by sam leman Dodge on January 27, 2026, for three open safety recalls. At that visit, I was provided paperwork indicating that the issues had been addressed. However, as of today, the official Jeep/mopar recall website still shows multiple serious and active safety recalls for my VIN, including recalls involving fire risk and sudden loss of motive power. After the February 4 incident, I contacted the dealership, and their service department advised me not to drive the vehicle and recommended that it be towed to the dealership for evaluation. I followed this guidance due to the severity of the propulsion behavior and the safety concerns involved. Given the recurrence of propulsion instability, the worsening severity of the surging behavior, the dealer’s recommendation not to drive the vehicle, and the presence of multiple unresolved safety recalls, I am requesting NHTSA’s assistance in ensuring that the manufacturer addresses these issues and restores the vehicle to a safe operating condition. Thank you for your attention to this matter. Recognize that this is the second time I have emailed the NHTSA regarding propulsion issues with this vehicle (earlier case number 11692887). Please help me build a relationship with Jeep to ensure this vehicle is restored to a safe condition.

My Jeep Wrangler 4xe now has controlled/limited electric propulsion while driving in electric only mode after 68c recall was performed. With no warning while driving in electric only mode, my vehicle will not accelerate without accelerator press almost to the floor to activate the internal gas engine. This behavior on a cold run starts out fine, but as the vehicle(electrical system) warms, the limitations come on strong can catch the driver completely off guard if needing to accelerate quickly to merge into traffic or enter freeway on ramps. This erratic behavior is both dangerous to the driver along with other drivers on the road. My dealer has driven the vehicle on a short(in town) test drive and concluded the vehicle drives as intended by the manufacture. No warning are lamps visible, and as outside temps rise, this issue seems to be more apparent. This electrical behavior started the day I received my vehicle from the dealer after 68c recall was performed. The software that is now installed on these 4xe vehicles seem to be limiting/cutting the electrical output of the onboard high voltage battery to limit or eliminate heat stress on the internal battery known to catch fire and burn under heavy load. This creates a safety hazard to owners who drive these vehicles that basically stall out(no acceleration/dead pedal) without warning given to the operator prior to the software limiting the battery output to the vehicle drive train at will. When this occurs the electrical boost gauge on the 4xe dash will not rise above 25% no matter how far down you push the accelerator pedal, where normally(when not limited by software) the gauge can reach 100% during the electrical acceleration process.

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety?related power?loss events, including on jr allen parkway and I?185, where the hybrid system failed to transition between electric and gas modes and the vehicle began losing power. Beginning in April 2025, the vehicle generated repeated Jeep connect alerts stating “electric charging failed for your vehicle. ” these alerts occurred dozens of times over many months, indicating an early hybrid?system malfunction. The issue is not related to home charging equipment, as the alerts come from the vehicle’s telematics system and the hybrid system later failed while driving. On February 5, 2026, the dealership’s service director informed us that the defect was identified, no fix exists, and the vehicle is unsafe to drive. Fca has not provided a remedy. The vehicle cannot be safely operated in electric mode due to hybrid?system failure, and it cannot be safely operated in gas mode due to engine?related safety concerns. The vehicle is unsafe in all modes of operation. This defect creates a serious risk of collision due to sudden loss of propulsion, inability to accelerate, and unexpected shutdowns while driving.

After having the 68c recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in electric mode. What happened was the Jeep seemed to lose power and decrease in speed while trying to go up the hill. I continued pressing the accelerator farther down and the Jeep seemed to be even more sluggish until all of a sudden the combustion engine kicked in at a very intense level and high rpm, lurching be forward, almost into the back of another vehicle. The sudden decrease in power to an even more sudden and drastic (sharp) increase felt dangerous.

After the 68c / NHTSA 25v-741 recall was completed, the Jeep can be difficult to drive and will dangerously lose power or accelerate unexpectedly. When driving in electric mode it will suddenly lose power and often start the engine abruptly. I've nearly been rear ended when it lost power, but also almost crashed into the car in front of me when the engine started abruptly and gave full power unexpectedly. This is a new characteristic since the recall was completed. I spoke with the dealer assistant service manager, and he said that unless the vehicle is displaying an error or warning, that it is operating as stellantis has written the software for the recall. I spoke with stellantis and told them of the severe safety issue, and that I feel unsafe driving it. Since I've been told this defect is normal, I asked for a refund/return. They said "sorry" and can't help me and referred me to arbitration. This is a defective vehicle that has been rendered even further defective. Stellantis refuses to take any responsibility.