general problems of the 2013 Kia Motor Optima - part 1

I had the car inspected by an independent service center because of extreme shaking from the steering wheel and steering wheel being unstable when going over bumps and making clanking noises all while driving. The steering wheel began to feel very loose and dangerous to drive so I took it in and they had to replace the steering coupling assembly.

I called kia consumer assistance in reference the mdps flexible coupling. I spoke with a kia representative named gina. I specifically asked if this item is covered under my vehicles warranty (I gave the VIN number of the vehicle to her. She stated if it was diagnosed as the mdps flexible coupling, it would be covered. I made an appointment (it took two weeks) with spitzer kia at 3414 brookpark rd, cleveland, ohio 44134. The service advisor, belinda frost, stated, yes the mdps flexible coupling needs to be replaced. I gave the case number from kia, #[xxx]. She looked and said it is not covered. I told her gina from kia consumer assistance stated it is covered. She called kia, spoke with "brad" who stated I would need to pay a $93. 00 diagnostic charge (car was already diagnosed with the issue) and leave the car for 24 to 48 hours. During that time, they would make a determination if it is warrantied - I believe that other person's name was robert - the regional manager. He would need to approve coverage for the mdps flexible coupling. The diagnosis is to turn the steering wheel while the engine is off for play and a clunking sound, which takes 30 seconds and was already done. Also note this is a hazard as the car wanders due to additional play in the steering, sometimes has a notch, taking more effort to turn the wheel slightly plus makes a metal on metal sound when going over bumps. This $10. 00 part, should be mandated to replace without a time limit. I was also told it was covered by warranty by kia consumer after giving the serial number, and that was not honored by the dealership nor kia consumer when the dealer ship called in my presents. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Steering clunks left & right, feels like steering coupler or clock spring is broken or out of wack, steering column rattles on bumpy r thoughtoads.

I believe the steering wheel coupler is bad on my 2013 kia Optima. It is a known issue for this year/make/model. The steering wheel is slipping and makes a clicking noise occasionally when turning.

The steering wheel has a noise when turn, actually the noise is so loud now that it shakes while I'm driving. I have a video of it. I also brought to the mechanic and he told me that this is from the manufacturer problem. The videos are not support to download here. Let me know if I can send it through another way. Thank you, I'm going to kia dealer on Sep. 2nd to fix another recall, if please, send me a recall for the steering wheel as well. Thank you, appreciate it.

Steering coupler failing, making loud noise.

I took my 2013 into the kia dealer on 1/19/21 to checkout an issue with the steering wheel it felt as though when you went to turn the wheel the steering of the tires took a while to catch up. The service advisor wrote it up to replace the power steering coupler and it was repaired. The mileage at that time was 28,300. It is now April of 2022 I went back to the dealer for other work and told the service advisor that the same issue was happening again with steering. She informed me the the dealership only had to repair it once. The issue that I am having is this has been a problem 2011 to at least 2022 they sold the car with a faulty part and have been doing the repair with the same faulty. My mileage now on the car is 38,800. When this issue represented again in 2022 the mileage was approximately 34,500 that’s just over 6,000 miles. The repair is around $500. 00. So if I repair now at that cost of $500. 00 and the repair only last 6,000 miles I will be repairing it at 44,000 miles. I feel that they should repair the faulty part because it is no less a safety issue now as it was originally. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Kia has identified an issue with the steering wheel coupler. The coupler wears and erodes and causes the steering wheel to shake violently while braking. My 2013 kia Optima has recently experienced this issue. Kia has extended their warranty from 5 years to 10 years for this issue but did not offer any notices to vehicle owners. Kia does not currently have a resolution for vehicle owners who were not notified and are beyond the warranty period.

The contact owns a 2013 kia Optima. The contact stated while driving 25 mph, there was significant play in the steering wheel and the steering wheel made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column coupler had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under TSB number: cha060. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Dealership states I need a new coupling device. They told me this has been a problem in 2013 Optima.

Flexible steering coupling was faulty and replaced on 02-22-23 under recall. The same part became faulty again on 02-22-24, but ewald kia of oconomowoc refused to replace the defective part without charge. The hecu is under recall so I scheduled a service appointment for recall and when I arrived at ewald kia of oconomowoc, I was advised by service manager that they did no have parts to fix recall.

A few months ago I started hearing a clicking noise while moving my steering wheel from side to side I went to the shop and had my steering column replaced thinking that would solve the issue but the noise is still there. I heard there was a replacement for customers I purchased my call after that bulletin was issued.

The steering wheel is making a lot of clicking noise when turning or going over bumpy roads. I have takin my car to several independent car shops only for them to tell me that this has been a common problem for this specific model as they have seen similar kia Optima’s and Hyundai’s with this issue. I was advised that if left alone, the problem can make the steering go bad and become a dangerous safety concern. I have contacted the kia dealership and they stated they want $150 diagnostic fee to look at it, even though they admitted that they’ve had customers bring their kia’s in for similar issue.

The contact owns a 2013 kia Optima. The contact stated that while driving at approximately 45 mph the steering column became very loose, and difficult to maneuver. The vehicle taken to the dealer and was not able to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The mdps flexible coupling is needing replaced due to the play and knocking and chewing up of the plastic part and my local service center says its not covered. I gave the the NHTSA kia tech bulletin info when I scheduled my appt and was told yes its covered. They called today and said no its not because its 10yrs from the date of purchase and I said no it says 10yrs from the date of service. This was just diagnosed in the last month after spending money replacing other things thinking that was the cause. I just want the replacement that kia said they would cover.

The contact owns a 2013 kia Optima. The contact stated while driving 35–45 mph, the steering wheel was sloppy and there was play in the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated the failure was due to the electronic steering and gears. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to customer satisfaction warranty extension program: cs1604/wty006 (power steering). The approximate failure mileage was 170,000. The VIN was not available.

Mdps flexible coupling has failed. We hear a clunking sound whenever we turn the steering wheel. The wheel heavily vibrates while driving when hitting a slight bump, pothole, or when turning. Worried that this will affect the steering and won't be able to control the vehicle now that the coupling has failed. Dealership and a separate car repair place has confirmed and reproduced the issue. No warning messages or lights. Kia is refusing the replace this since it has been more than 10 years since the vehicle was first serviced. Was never notified about this issue when they first reported the TSB in mid-2016. Https://static. Nhtsa. Gov/odi/tsbs/2017/mc-10109834-9999. Pdf.

The contact owns a 2013 kia Optima lx. The contact stated that while driving at an undisclosed speed, after hitting a bump in the road, the steering wheel vibrated briefly before returning to normal functionality, which has since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related it to TSB cha-060, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Unknown.

The esc kight keeps turning on . The brake lights wont turn off, it wont let me accelerate while im driving at different speeds or it will decelerate abruptly. Yes its available for inspection. My safety and the safety of my two young children were at risk multiple times. This is my daily driver. And I was driving them to school when the car would not let me accelerate and someone almost hit me from the back. Also it happened to us on the freeway a few times as we are driving 65 mph the car decelerates abruptly almost causing major accidents while my children are in the vehicle with me. Not yet , I called the nearest kia dealer and they didnt have appointment LS until July - August. There were no warning lights at all. At first we didnt know what was the problem. After the few times it happened then the esc light turned on and it stays on. Also the brake light wont turn off even when the car is off.

Steering coupler went bad. Steering wheel rattles, badly.

Flexible coupler in the mdps (p/n 56315) is failing and it is causing clicking and clunking when the steering wheel is turned to the left and right. The problem has been reproduced and confirmed by the dealer. No warning lamps or messages are visible indicating this failure.

2013 kia Optima, 45k miles, owned in family since new and regularly maintained -- steering clunks, feels loose and "broken" when moved left and right, so driving may be unsafe. We believe this is due to the cs1604 motor driven power steering (mdps) flexible coupling issue previously identified. However, the extension has just now expired and we can't get kia dealership nor kia itself to extend coverage further. No warning lamps or messages show, and yes, the vehicle is available for inspection upon request. Kia case number is available upon request.

1. The vehicle has been smoking and constantly burning all the oil. 2. Paint has been pealing all over the car. 3. Electronic parking brakes not working at all now and vehicle will not pass inspection. 4. Electronic steering assist not working tripping the warning light on the dash.

The contact owns a 2013 kia Optima. The contact stated while driving 50 mph, the steering wheel became stiff. The contact stated that while accelerating the steering wheel started to shake abnormally. The vehicle was taken to an independent mechanic and the contact was informed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The failure mileage was 72,000.

I have a clicking sound turning wheel left and to the right. When going over bumps on road. After going on line find other kia also have this proble with the rubber coupler. And it still going on.

While driving there is a ticking noise in the steering column and it shakes badly. This make the vehicle a little less controllable. 2 certified mechanics believes it is a coupling or possibly a u joint at the bottom of the steering column. No lights on the dash and no other symptoms prior to this issue. This problem started about on or about September 5th 2022. This occurs during low and higher speeds of travel.

The contact owns a 2013 kia Optima. The contact stated that while driving at various speeds the steering wheel would shake and make a clicking noise. Whenever they attempted to turn the vehicle's steering column felt like it was slipping and or loose. The failures increase when they drive at speeds of 50 mph or more. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

Steering wheel started clicking when turned right or left. When I drive over bumps or holes, steering column clanks and clunks loudly. Steering wheel vibrates at times and feels loose. Possible issue with steering coupler or steering column and I've read that this should be a recall.

2013 kia Optima ex 2. 4l the issue continues to be problematic when driving at 40 miles an hour and above around turns. The steering wheel gets sticky making it difficult to correct the steering.

Steering the vehicle is a struggle. Jerky, not smooth at all. I've had it repaired once over 2 years ago. Same issue has returned. . . It's like a hard workout for my upper arms. I have done my research, and other owners have complained about the same issue. Long trips are a nightmare. Any/all help would be greatly appreciated. This has been going for at least the last 6 months!.

In 2013 we were driving to nc it was raining the steering just left the car completely un steerable thank god it had came back to be able to control the car . . . Told dealership about it they acted like I was crazy . . . . Needless to say we don't drive it when it's raining . . . If we get caught in rain we use extra caution and very slow speeds . . At this point it was a new car hadn't even had 150 miles on it.

The contact owns a 2013 kia Optima. The contact stated that while driving at various speeds, the steering column experienced excessive shaking and vibration making the vehicle difficult to steer. The cause of the failure was not yet determined. The local dealer was notified of the failure and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The approximate failure mileage was 95,000.

Stirring wheel column is loose when turning left or right.

While driving my 2013 kia Optima at 65+ mph steering wheel shakes & has a loud clicking noise. The problem has worsened. I have reported this prior. Now it has caused the need to have a frontend alignment.