Ten problems related to engine failure have been reported for the 2014 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Kia Motor Sorento based on all problems reported for the 2014 Sorento.
Car stopped running, while driving. Was towed to repair center. Was told engine failed and needs to be replaced at a cost of 5-10,000 dollars. This car only has 66000 miles.
At the beginning of August 2019, my air conditioner started putting out hot air. I had my oil changed at the kia dealership on 8/16 and they did the usual safety check and they didn't mention anything (I forgot to mention the air conditioning). On 8/25 I was driving home and it was very hot out and the a/c was still not working. I noticed as I pulled into the driveway at my home, the engine temp gauge was fully on "h" hot. I decided to take it back to the kia service the next morning. After they reviewied it, they determined I had "catastrophic engine failure" which was why the a/c wasn't working. My model was not specifically recalled at the time. They determined it was covered by the extended warranty and they are putting in a new engine completely. This is still a serious safety concern with kia engines overall.
On 8/1/19 while driving on a road in stamford CT, the car turned completely off. I had to slam on the brakes and attempt to stop the car. Once the car stopped, I put it in park and turned the key to the off position. I waited for 3-4 mins and then turned the car back on and it started without an issue. This was the second time that this has happened this year, the other time was about 2 weeks prior in monroe NY. In sept 2018, the car engine was completely replaced because the engine had failed. The car turning off while driving was the first indication - it happened multiple times prior to sept 2018, and since the dealer was unable to replicate, they deemed that nothing was wrong. In August 2018, the car turned off again while driving on the highway and did not turn on again. It had to be towed from madison, CT to stamford CT where it was determined that the engine failed. I had to wait almost a month for a new engine and now we are experiencing the same issues. With the exception of 8/1/19, every single time the car has turned off, I have been driving with my young children in the car - they are now 5 and 8. This is incredibly frightening to be on a highway and the car turn off. In 2018, I would only drive in the far right lane near the shoulder in the event that this situation would happen again. I will begin driving once again in the right lane only because I do not wish to be in an accident because of this car's continued faulty engine issues.
Tl the contact owns a 2014 kia Sorento. While driving 70 mph up a hill, the contact depressed the accelerator pedal to the floorboard; however, the vehicle started to decelerate to 40 mph or less. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the bearing rod inside the engine failed and the engine needed to be replaced. The vehicle was not repaired and was towed to jim shorkey kia (located at 12900 us-30, irwin, PA 15642, (724) 241-0176) where it was diagnosed that the bearing rod inside the engine failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 13201482. The approximate failure mileage was 70,000.
Last fall 2018 I received a letter and had a ksds sensor installed 28 Dec to detect and prevent engine failure. 22 Mar 2019 the ksds kicked in and the car was difficult to drive. It completely stalls then lets you accelerate a little and drive really slow. If you accelerate too much it again stalls for a few seconds. Luckily my wife was only 2 miles from home traveling ~40 on a side road (not highway). If this were to happen on the highway seems like a major hazard. Having the engine seize with the real issue is probably worse. We took the vehicle in immediately to the dealer, who gave us a loaner, then called us back the next day to say the vehicle was covered for the extended warranty and the engine would need replaced. Couple weeks later we checked on and we were told they were done with our vehicle. They did something to the wire harness and a test on the engine to say the vehicle was ok. I asked the dealer and kia CA for the following explanation: 1. Why did the ksds kick in and why is my vehicle ok now? 2. Did they do something (disable) to prevent the ksds from kicking in again? 3. Did they enhance it to better detect a more serious problem? what exactly did they do with the wire harness/ksds? 4. How quickly can the real issue happen? 5. Will my car still be covered by the lifetime warranty? 6. Is it safe to drive on the highway? got a run around and no answer. After several weeks I took the vehicle back. I won't drive on the highway, especially the wife, kids, grandkids. I found the TSB 1802w/x and 1803w/x and it indicates interference on the w/h and was replaced. So did my ksds kick in because of interference and not the real problem? regardless is it safe to drive on the highway with this ksds? whatever help you can provide would be appreciated, thanks.
I filed below complaint number 11229677 and have heard nothing. So trying again. Last fall I received a letter and had a ksds sensor installed to detect and prevent engine failure. In Mar the ksds kicked in and the car was difficult to drive. Luckily my wife was only 2 miles from home. If this were to happen on the highway seems like a major hazard. Having the engine seize with the real issue is probably worse. We took the vehicle in immediately to the dealer, who gave us a loaner, then called us back the next day to say the vehicle was covered for the extended warranty and the engine would need replaced. Several weeks later we checked on when the veh would be fixed, we were told they were done with our vehicle. They did something to the wire harness and a test on the engine to say the vehicle was ok. I would like an explanation on the situation and why it is safe to drive the vehicle. 1. Why did the ksds kick in and why is my vehicle ok now? 2. Did they do something (disable) to prevent the ksds from kicking in again? 3. Did they enhance it to better detect a more serious problem? what exactly did they do with the wire harness/ksds? 4. Can you explain the engine test done that verifies my engine is ok, and for how long does this apply? 5. How quickly can the real issue happen? 6. Will my car still be covered by the lifetime warranty? 7. Is it safe to drive on the highway?.
We bought our car in October 2016. During our transition from new york to georgia our engine failed on us. My husband and I took it to a kia autobody shop in greenville south carolina. They fixed it free of charge due to a recall on our specific year, make and model of our car. We then proceeded as usual taking care of it getting the standard oil change and check ups. There were no signs or warnings for what would happen four months after. On July 10, 2018 at 2:45 pm my husband was driving home. The car started shaking my husband pulled over. There was black smoke coming out of the car. He turned the car off and stepped out a few seconds after our car exploded on him. Counting our blessings that he, nor I and our three kids were not in the car. We reported to kia that same day. We are currently waiting to hear back from some one.
We bought our car in October 2016. During our transition from new york to georgia our engine failed on us. My husband and I took it to a kia autobody shop in greenville south carolina. They fixed it free of charge due to a recall on our specific year, make and model of our car. We then proceeded as usual taking care of it getting the standard oil change and check ups. There were no signs or warnings for what would happen four months after. On July 10, 2018 at 2:45 pm my husband was driving on the expressway i20 e heading home. The car started shaking my husband pulled over. There was black smoke coming out of the car. He turned the car off and stepped out a few seconds after our car exploded on him. Counting our blessings that he, nor I and our three kids were not in the car. We reported to kia that same day. We are currently waiting to hear back from some one.
Kia safety recall (#17v224) I had previously filed a complaint with the NHTSA regarding an engine failure. Please see complaint #10993259. The purpose of this complaint is a follow-up to the previously filed compliant. As you are aware, kia failed to timely notify its customers that their vehicle may have an engine defect. As you will see from my previously filed complaint, I experienced my first engine failure on April 1, 2017. Between April 1st and may 31st, I had experienced three total failures. However, as a result of the April 1st failure, I had the vehicle repaired at midas. I was not aware of the potential recall at this particular time. The repair shop replaced the timing gear and cleaned the engine, but informed me that they could not guarantee the work. The cost for these services was $1,488. 50. I also needed to replace the timing solenoids (I did not have this done at midas at the time because I did not have the money). I purchased these at auto zone for $123. 42. They were installed by a different mechanic at the cost of $125. Once the interim recall information was disseminated, in June, and once I received my vehicle back, which was June 25th, after having the engine replaced, I filed a claim for reimbursement. Kia has denied payment because they state the engine was not replaced as per their "limited warranty extention. " I later appealed and the representative left me a voice message (that I still possess) which states that it was denied because the engine was not replaced and the work was not done by kia. Problem: if I did not know about the recall at the time of failure, why am I being penalized for their faulty engine? additionally, the reimbursement is not under a warranty program but it is for a safety recall. Why am I being penalized. Kia needs to put forth a good faith effort and make its customers whole.
On April 1st, the engine on my vehicle failed. I had it towed to midas for repair. The mechanics informed me of excessive sludge in the engine that resulting in the timing gear and timing solenoids failing. On April 7th, I learned that kia was recalling specific makes and models for engine failure through a friend. Upon investigation online, I saw several stories published about the information. Subsequently, I contacted the dealer where I purchased the vehicle. Since purchase, I moved out of state. I was told to contact the nearest dealer, which I did. I had expected a return call, but never received one. I also contacted kia directly. They informed me that a recall notice would be sent to my home the week of may 19th (keep in mind it is April 7th). Nonetheless, midas replaced the timing gear at approximate $1,500 and another mechanic replaced the solenoids at $175 plus parts. He also noted that there was an issue with the crankshaft position sensor and camshaft position sensor. I contacted the local kia dealer to schedule an appointment to have the vehicle looked at. When I explained to the service representative that there was an recall on the vehicle for possible engine failure, she advised me that it was only a bulletin and to bring the car in to be inspected. The next week, when driving the vehicle to the dealer and while attempting to pass a car with an 18-wheeler coming in the opposite direction, the engine failed. I had to have the car towed to the dealership where it has been ever since. I was informed by the service department that they were working with kia because I needed a new motor, and they asked for service records. I did explain that I did not have a complete record of oil changes. See attached email. I was informed today that kia has denied my claim. The dealer is attempting to get the district manager to push for approval.