Starter problems of the 2015 Kia Motor Sorento

Tl the contact owns a 2015 kia Sorento. The contact stated that after starting the vehicle, a revving noise was present coming from the engine and the vehicle would not properly accelerate while depressing the accelerator pedal. Also after using the remote starter to start the vehicle, the engine would not turn-off. The vehicle was taken to an independent mechanic who replaced the starter however, the failure persisted. The local dealer bayside kia located at 3188 crain hwy, waldorf, MD 20603 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 118,000.

My kia Sorento sometimes won't start. While parked in our driveway, we'll try and turn on and for some reason, won't start and come back later in the day, it'll start. My kids drive this car and I don't want them stranded somewhere because it won't start. In fact, my 17 year old was stranded due to the car not starting and he had sit around and wait for car to be ready to turn on. I've read many complaints online about this same issue but no real solution. One time when it did not start, I spent $160 to tow it to a kia dealership. When the car arrived, the dealer turned on the key and it started. They said they can't diagnose it until it fails to start again which meant leaving the car there until it decides not to turn on. This is unpredictable so we took the car and it started fine for two weeks and again, it failed after that two weeks. With so many online complaints and kia claiming they don't know what the issue is, this has to be unsafe. Online, some refer to the issue as having to do with the anti-theft system. Doesn't kia know this? some complaints noted that they've fixed the battery and starter and still have the same issue. When is kia going to acknowledge these complaints and recall the intermittent start issue?.