Steering Column problems of the 2015 Kia Motor Sorento

Tl the contact owns a 2015 kia Sorento. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact also stated that while driving at various speeds on an uneven surface, she loss control of the steering with the wheels vibrating uncontrollably. The contact had taken the vehicle to an independent mechanic where she was informed that there was a technical service bulletin on the vehicle for the steering column. The contact then took the vehicle to gossett kia (1900 covington pike, memphis, TN 38128) where she was informed that a diagnostic test needed to be performed to determine the cause for the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was unknown.

My steering column is off center which makes my car or tires shake unless I go a certain speed. My rear view camera never works, screen goes black, but outline shows. The electrical issues with my headlights, rear, brake and reverse lights are always going out. I have to replace them constantly. I hate going to the carwash because I fear that my lights will go out and I will have to replace the bulbs again & again.

Tl the contact owns a 2015 kia Sorento. While the contact's spouse was driving approximately 15 mph, the steering wheel detached from the steering column without warning. The contact stated that the driver was able to push down on the steering wheel and the functionality returned. The vehicle was taken to bev smith kia of stuart (located at 3131 se federal hwy, stuart, FL 34994, (772) 283-1743) to be inspected. The contact was informed that the mechanic failed to torque the nut that held the steering wheel in place after replacing the clockspring in the steering wheel. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000. The VIN was not available.