general problems of the 2015 Kia Motor Sorento

The contact owns a 2015 kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal popping sound coming from the steering column. There was no warning light illuminated. The contact stated that the steering column became severely loose, and the steering wheel became difficult to turn. The vehicle was restarted. The vehicle was taken to an independent mechanic, and the contact was informed that the steering column might have failed and needed to be replaced. The contact stated that the mechanic had not completed a full diagnostic test on the vehicle. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 76,289.

The contact owns a 2015 kia Sorento. The contact stated while driving approximately 55 mph, the brakes locked up, the steering seized, and the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact was barely able to pull off the highway. The contact was not able to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

The clock spring went bad with no warning.

My car has been giving me problems for about three months now and we’ve changed about four or five parts on the engine/transmission and it’s still acting up. We’ve called the kia dealership several times to alleviate the problem but they are giving us the runaround about the three recalls that pulled up for the 2015 kia sorrento and they saying that we have to pay $150 for diagnostic per recall, which I don’t understand that if it’s not our fault then they should cover the diagnostic and the recall. We’ve contacted them on several occasions about the situation with my brake lights being on after I turn my car off and they stay on until my battery is almost dead. They don’t want to fix the hecu I believe the electric short that kia have been experiencing. This car is the worst car I’ve ever had. I’ve never had to experience anything close to what I’m experiencing with kia. They are an absolute disgrace it’s almost like they’re trying to pocket diagnostic money for themselves because there’s no way I have to pay almost $500 for three recalls, that’s no fault of our own. If I had the money to get another car, I would. They told us that we can trade it in if we come with a higher down payment, but I’m not able to do that right now so I’m just trying to get my car fixed until I’m able to do so. Please help us get our car fixed and the recalls serviced because andrew at kia country of savannah sounds like he’s irritated because we’re trying to get down to the bottom of them getting the recalls done. It’s like he’s just telling us anything to try to avoid doing the recalls. They also stated that when the car was dropped off, they didn’t find anything pertaining to the recalls whether y’all find anything or not you know that there are recalls for that particular car just fix it. Please help. We are not gonna stop until the car is fixed. I’m gonna keep reaching out. I’m gonna keep calling up there to see when it can be done because it’s costing us money that we don’t have.

Steering column separated while on cruise control at 70mph.

The contact owns a 2015 kia Sorento. The contact stated while driving 2- 4 mph on a bumpy driveway, the front end of the vehicle and the steering started shuddering violently. Additionally, the contact had noticed that the steering wheel had become abnormally loose, and there was significant play in the steering wheel. The vehicle was taken to an independent mechanic, where the contact was informed that the steering coupler had failed. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 65,000.

The contact owns a 2015 kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed a popping sound that came from the steering column. The contact stated that the failure occurred when making a turn. The contact stated that when the failure first started that it would occur intermittently, however the failure had become persistent. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured steering column and the steering column needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the independent mechanic did not provide the full diagnostic report. The contact was informed that the steering column would need to be disassembled in order to receive a complete diagnostic report. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Rear coupler parts. Yes it is available for inspection on request. My safety was put at risk, #1 the rear wheels lock when turning, and makes a horrendous noise whilst turning. I live in a snowy state so this is very dangerous to have wheels lock up and have tires shredded. This is my third set of wheels as we just figured out the issue (coupler) this could cause accidents and hurt/injure/cause serious bodily harm to others. I have tried reaching out to the dealership but they said it is out of warranty and the dealership gave an outrageous quote. They have not inspected it but it has been reported to them. The vehicle has been inspected by a mechanic and confirmed it is the coupler, while steering and shredding the tires. There were no lights or warning signals, it just happened while turning.

Steering wheel locks up while driving almost causing collisions with other vehicles. This has been a major issue in the Sorento, especially since the horn doesn’t work either. Everything in the steering wheel doesn’t function.

I only had it 2 weeks and I was driving it and it mad a loud noise you couldn’t give it no gas and it shut off so we’re trying to start it. It sounded like a rod rattling in the engine. And I just had a new oil change, and when I reject all it was black as dirt. I don’t understand because I just got the car never made a first car payment yet that was very unsafe. I had to pay for 2 different tows that’s not right I was in new jersey and I live in kernersville nc and had to pay someone 900 to get back home.

I own a 2015 kia Sorento in snow white pearl. I have 2 complaints: 1. ) the paint is peeling off of the hood. I have read many reviews online where similar issues are happening with kia vehicles manufactured in a similar timeframe that have issues with swp peeling off of the hood and the pillars. My car, specifically, is peeling in both the hood and the pillar. Photos attached. 2. ) our vehicle's steering wheel, when we travel over 60mph, squeaks as if it is loose metal. It sounds like a sharp squeak. It only happens when we are traveling at high speeds on the highway. Not while turning or at slow speeds. It is not a rodent or anything like that because we've had a dealership check it out. The dealership did not know the source of the squeak and recommended we got a new steering column and replaced a few other components to fix this squeak (over $1,500, I'll be happy to share the estimate receipt). Upon searching on google, I've seen there were more than enough posts about kia vehicles' steering wheels squeaking to think it's a problem specific to our vehicle. . Read more...

Every time I'm driving at speeds over 25mph and place on my breaks to start slowing down I hear and feel a rattling noice in the middle of my steering wheel where my horn is it feels like what ever it is is going to rattle off it scares me cause if whatever it is comes off will I be able to steer still.

My kia Sorento is 2015 I think that's the problem. I need to know if that is covered by the kia factory warranty steering coupler replacement for the mdps. The vehicle does not have 59,000 miles. I have approximately 2 months of having bought in autonation. And when you buy replace tires brakes. Why did it make noise I found that noise, I took it to my mechanic and he told me that noise was there, that piece because it is electronic and it is electrical that the kia suffered from that problem. I want to know if the quia covers that in the recalls. Because it is a manufacturing defect. Please let me know what to do. It makes noise like cv join . Also in engine when running. It is very difficult to know, I would have to check the kia dealer, but with your authorization, the manufacturer does cover it. If not I will have to deliver and buy another vehicle. My name is hector hespinozap@gmail. Com 7862828396 spanish. Summary Kia Motors America (kia) is recalling certain 2018 kia Sorento vehicles. The cowl crossbar that connects to the motor driven power steering (mdps) steering column may be improperly welded, allowing the steering column to separate. Consequence if the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash. Solution kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc167.

Car re-experienced power loss and steering failure as previously reported to NHTSA 11244200. This time we narrowly missed a tree and only the right passenger tire made an impact on side of the road/mountain. Side curtain airbags deployed I have been in contact with kia about the ongoing issues repairs were made previously under warranty. Car was returned with engine power loss/ intermittent loss of power and unresponsive steering. My son required 2 stitches. And my military injuries have been aggravated. Car insurance claim started after the incident. The symptoms have been intermittent and dealership refused the car yesterday stating an open case with kia pending a buyback. Car has been towed to a geico authorized repair facility for inspection and repair.

Motor shuts down completely disabling the car electronically. I lose my brakes and my steering. In February 2020, I almost died driving the vehicle the car engine seized while driving and was replaced by kia. I never received an itemized bill from dealership they stole the rental from my private driveway to and stole $5,000 and my belongings from the vehicle. One June 29. 2021 I almost died again driving the car. The new engine shuts down and I lose breaks and steering and hit an animal trying to get off the road for safety since I no longer have breaks to my vehicle. The animal ripped off my undercarriage and dented my radiator. The car was smoking and the engine would start and when driven 50 feet keep shutting down and locking no breaks no power no steering becoming a hazard to myself and others. I have had no resolve with any dealership I have been to 4 different kia dealerships and the Hyundai certified pre owned used car sales dealer I purchased the car from. Instead of helping me and not placing my life and other lives in danger. I was threatened, antagonized, slandered, defamed, and had the police called to remove me because I refused to commit a crime and set my car on fire like the dealership told me to do. I need help.

Clunking when turning steering wheel, large vibration, auto repair shop says steering sector shaft needs to be replaced.

Egine stalls and ac on stalls and has died 3times.

Driving down road car would rattle when turning and it became hard to turn which almost caused an accident then I was driving going up hill when all of a sudden the car front wheel started spinning and a rattling sound became louder from the bottom the awd component suddenly failed tires would not engage. I took it in to a kia dealership and they refuse to diagnose the awd until an alignment is done and new tires are bought.

This is my 4th time having to call a tow truck for my vehicle. I was reversing out of a parking space, and tried to put car in drive , car would not do anything. I tried again to put car in drive, would not budge. Could not take key out of ignition, could not move steering wheel. Later on tried to take keys out of ignition, it let me ,but would not start still. Had it towed to dealership, did not find anything but a dead battery. I bought a new battery. Picked car up. Drove to store about 10 miles from home, same thing happened again. Had it towed again. Same conclusion . Did not find anything again. Drove car home. I may drive my car once a week. The next time I drove my car again it stopped on me in the middle of traffic , with no warning , the car just shut down. Someone stopped and pushed me out the middle of street. Thank god. Had it towed again to kia dealership . Needless to say, they found nothing but a dead battery. Battery was less than 3 months old. Bought from kia. Made it home safely. 3 days later started car, turned on air, waited until cool inside . Car cut off even before leaving driveway. Could not believe it. This time it started right back up, to no avail, cut off again.

Tl-the contact owns a 2015 kia Sorento. The contact bought the vehicle six months ago. Ever since they had the vehicle an abnormal tapping sound comes from the engine when started. The steering wheel makes a loud popping noise that causes a vibration in the steering wheel. Whenever they start the vehicle up this noise comes out. The check engine light did illuminate. The vehicle was not towed. The vehicle was taken to friendly kia 5819 us-19, new port richey, FL 34652 where no assistance was provided. The vehicle was not diagnosed or repaired. They staff stated that they were to busy to assist. The manufacturer was not made aware of the issue and they told the contact to call NHTSA. The failure mileage was 90,600. Jw.

About a week after I purchased my Sorento I notice that my vehicle would stray to the left on the freeway. When I attempted to correct the steering the vehicle would over correct and almost go into the right lane. It felt like the car had a mind of its own and was steering on its own. I brought it back to the kia dealership three times, but they could not duplicate the problem. I filed a compliant with the state of florida under the lemon law and had a hearing with Kia Motor of America and a arbitration judge again the problem could not be duplicated. I was advised that I would have to live with this problem until kia could find a solution and complete a recall process. I have noticed that there are several other kia Sorento steering complaints on file already. So I would like to register my complaint today. My Sorento was always in motion and at different speeds. And on the highway the problem always occurred at speeds between 40 and 70 mph.

Our vehicle has 32k miles on it and the rotars are already worn down. The vehicle starts shaking when movin and braking. We bought this car new from a dealership. Did we buy a car with defective rotars. When turning the steering wheel while moving on a city street it often makes a cracking sound.

My kia lost power while driving on March 17, 2017 on the highway. After kia replaced the motor I realized that during cold weather my car won't start at all. I've had several diagnostic tests done but nothing shows up. I've even had the manager of the service department come to my location with the diagnostic device, because I was once again stranded and had just paid to have the machine put on my vehicle the day before. Again nothing showed up. It only happens during cold hard freeze weather. I've filed a report with kia and to this day no one has contacted me. Next issue is a clicking noise while driving vehicle coming from the steering wheel and of course it's not covered. Lastly, I just recently noticed that the smell of gasoline coming through the vents after filling the car with car and driving minutes later there's a strong smell of gasoline throughout the whole car. Kia has the worst customer service. They wont give you a rental car nor do they return or follow up on complaints.

Tl- the contact rented a 2015 kia Sorento. The contact stated that while driving at approximately 35 mph over rail road tracks, the steering wheel seized and excessive force was required. The contact also stated that the vehicle independently accelerated without warning. The failure caused the vehicle to crash into the post of a billboard. The air bags failed to deploy. The contact sustained a vertebrae, neck and back injuries and head traumas that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000. Djr.

This kia was rented from enterprise due to my car being in the shop. I found steering problems with this car as with the braking system already which I found odd as this is supposedly a brand new vehicle. Not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. On December 1, 2014 I was driving home after visiting a friend who was returning to ohio for college. Following the road, I had to cross some railroad tracks to as I was veering slightly left. This kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. I was not drinking at all & was wearing my seatbelt. Airbags did not deploy & due to seatbelt, my back is broken & received major lascerations to my right eye & face. I was transported to 2 trauma units. This kia Sorento has had steering & power problems since 2013 and unfortunate for me, I thought these issues were fixed & redesigned.

How can NHTSA give a 5-star safety rating to a 2015 kia sorrento based on a 2013 crash test done on this model vehicle when there is obvious a problem with this vehicle in the 2014/2015 kia sorrento models. Since 2014, there has been at least 2 serious injuries and other complaints due to this defect and its non-deployent of airbags, etc. . Read more...

This car is very hard to steer! it wanders left and right, I constantly have to keep making corrections. It will not go straight. It is dangerous! I can not make it go straight. Driving it requires continuous corrections, when you do try to correct the steering over corrects and you go drift the other direction. It is very fatiguing ! the electronic steering does not work! on my first call to the dealership they told me to put it in "sport" mode. This did nothing. I see that others have been told this so kia knows that it does not work and this is their fix ? this happens at all speeds. Even turning corners requires making corrections because it will over turn.