Table 1 shows one common structure related problems of the 2020 Kia Motor Sorento.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
Friday 12/16 car was being driven at 55 mph on a rural road with no traffic around it when the panoramic sunroof exploded. Very loud boom and my wife thought she had a blow out. Immediately pulled over to check the vehicle. No tire or body damage was found until she looked on top of the vehicle. Total back panel of the sunroof (over the back seat area) had shattered and appeared to be raising up in the middle of the glass. She had no other options so she drove the car on home. As she drove home glass fell down onto the sunshade as the glass came apart. I have reported the incident to kia consumer assistance and power kia of salem where we bought the vehicle but neither are responding to my request for them to fix the problem through the warranty program. Car only has a little more than 20,000 miles on it. Dealer service manager says he has never heard of such a problem but it only takes a google search to see that this happens often. Very dangerous if that sunshade had been open and I think this needs to be looked into.