Table 1 shows one common structure related problems of the 2024 Kia Motor Sorento.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
The front bumper grill to this Sorento model, among others, has a major design flaw that causes the radiator to be highly vulnerable to debris. A rock struck and punctured my radiator causing it to aggressively spray engine coolant, eventually leading to my engine overheating. I found this incident to be an extremely odd and rare situation considering I was only driving on paved suburban roads. After some further investigation online, it appears there are several other customers across the country that have encountered this same issue. Many even displaying tutorials on how they have rigged their kias with reinforced plastic grates to protect their radiators from further damage. Really? this is what consumers are being forced to do in 2026 to protect their front radiators on a modern vehicle? these damages occur way too easily on normal city roads and not on rough terrain (despite my xline model specifically being marketed as a rugged outdoor vehicle). This easily avoidable design flaw is due to the large openings in the front grill. I have driven thousands of miles across the country in far less rugged vehicles, including many years in "rocky" colorado, and have never experienced a radiator being so easily pierced by debris. Kia customers are being footed the bill for these costly repairs as this is not considered a "factory defect" when in fact it is. Not to mention this can cause catastrophic damages to the engine in some cases. This is malpractice and kia should be held accountable. My vehicle is currently being held at a kia service center near where the incident took place and awaiting an assessment from my insurance claim specialist. Luckily no one was hurt during this incident, I just had to get my wife and newborn child an uber to the nearest hotel while I waited 2hrs on a tow truck.
A few weeks ago my sunroof began with out warning began to malfunction. It stopped closing all the way . When finally close I noticed the right rear side of the roof not closing all the way. I've noticed the bracket that holds up the glass roof to the track was broken. I took the car back to my car dealership, gerald kia of matteson. They told me that it was my fault because the tracks wasn't greased. Something that I wasn't at first purchased a car brand new. So they told me that consider an outside influence ira it would not be covered under a factory warranty. The reason I am filling this is because of hearing about some roofs , exploding , and this could be a situation similar to that.
The trim on my vehicle will not stay snapped down.
Driving on interstate during a partly cloudy day at 53 degrees going 65 mph. There were vehicles approximately half a mile away in the front of us and approximately 2 car lengths behind us with no noticeable debris on the road. Moon roof was fully extended and the moon roof exploded without warning (not due to rocks). It sounded like a gun shot went off and we were covered in glass.
On March 19 I completed my 8,000 mile oil change and then drove to florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the er with smoke inhalation. The car in still in clermont, FL with no resolution. The car has been inspected by the insurance and a third party inspector. The last I was told the inspection report is with the kia engineers. I am unaware at this point what the failure was that led to the fire. No response from kia for over a month.
The rear glass panel on the panoramic sunroof shattered without being bumped or hit, the gar is garage kept and in a treeless parking lot in day. The loud noise as well as damger of glass falling into back seat of car is dangerous. Am taking it to dealership this weekend for them to diagnose a cause but were unable to see us for three days.
Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact kia, car has been in body shop since July. Wreck has happened in July. Car is still at body shop kia told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.