Adaptive Cruise Control Problems of Kia Motor Sorento

Parking lights stay on, change brake light switch but the hole that the switch goes in is not aligned with the brake stopper to turn off the stop brakes, therefore it remains on. Battery needs to be unplugged to keep from draining. The mechanism to stop the lights from remaining on is somehow shifted to no longer turn off the brake lights.

See all problems of the 2012 Kia Motor Sorento 🔎.

It feels like the engine is starting to cut out and as soon as that happens, the electronics in the car seem to start fighting each other. They adaptive steering and the lane assist it feels like they don’t work together anymore and I’m always fighting it or it won’t stay in the right lane and the car jerks from line to line. If I turned the lane assist off then it drives ok but the engine still is doing something funny.

All safety features disabled, srs light turns on, vehicle shuts off when driving, guage cluster is inop doesn’t show speed.

See all problems of the 2023 Kia Motor Sorento 🔎.

All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am 74 years old and do not feel safe driving without these safety systems working. No ergency to fix the issue. Vehicle under warrenty with 48980 miles. Have a January 7 appointment at kia hilton head and a Feb 7 at kia of savannah.

See all problems of the 2020 Kia Motor Sorento 🔎.

6/22/24-initial start of dashboard light "miscommunication"-codes could not be duplicated at evans kia dealership 7/11/24-miscommunication occurs again-codes pulled for diagnostics 7/22/24-car brought in for scheduled appointment to dealership to "fix" communication errors: I was told "there was an issue with the system not updating but I should be good to go now" 2/17/25-communication errors reappear on dash-car taken back to dealership; tech line case opened; dashboard cluster replaced; car given back to customer 3/20/25-lemon law case filed: determined past mileage window-given $3000 settlement for my trouble 6/23/25-miscommunication reappears on dash: car taken back to dealership; tech line case opened; replaced steering column assembly-car given back to customer customer files complaint with kia customer affairs 6/30/25-miscommunication reappears on dash: car taken back to dealership; numerous codes read from diagnostic-tech line case opened-front windshield camera is ready "overheating"-tech line advises for the the camera to be replaced; car not given back to customer and tech authorized to test drive 7/07/25-customer informed miscommunication reappeared on dash; tech line contacted and additional repairs pending their advice 7/15/25-field tech scheduled to come to evans kia dealership 7/24/25 "the safety of both myself and my children has been repeatedly compromised. No representative within kia's organization has been able to provide assurance that, when all dashboard warning lights illuminate, the vehicle will not experience a complete malfunction. As a result, I no longer feel safe operating the vehicle. In July 2025, I formally requested that kia corporate initiate a buyback of the vehicle, rather than returning it to me following another attempted repair. ".

Hdh warning ?? light come on while driving. Stop working for minutes than is fine again. This problem is continuous.

See all problems of the 2021 Kia Motor Sorento 🔎.

3/11/24 the first thing I noticed was that my cruise control shut off with a couple of jerks to my vehicle. Then a few minutes later, I lost all steering, put in it park. There was smoke coming from under the hood, but not fire. It is sitting at my house still. A couple of months or so ago, when I received the letter of the recall, I called the dealership I bought my vehicle from and inquired about it. I was told that the part was not available but when it does, I will receive another letter. Also wanted to note, that right before I made that call, my engine light came on the day before that. Today, I called the same dealership to let them know what happened yesterday and they told me there was a cost for a tow truck to come get my vehicle. I was given a phone number to kia, to which I called and started some kind of process. But it stopped when she told me it was going to be over $200 for a tow truck to come get my vehicle. I am not able to pay that nor feel as if I should due to kia knowing about the recall and danger of same. Right when I lost steering and a red lamp popped up. I immediately parked it.

See all problems of the 2011 Kia Motor Sorento 🔎.

Driving on freeway and car suddenly would no longer accelerate over 40mph. Pulled off the freeway and large amounts of white smoke was coming from the exhaust. Turned off engine, looked under the hood and saw engine coolant bubbling. Attempted to restart car and it would no longer start. The car was towed to a kia dealership and diagnosed as head bolts backing out of cylinder head causing leak and pressure with coolant and oil mixture. I was told my engine would need to be replaced.

See all problems of the 2016 Kia Motor Sorento 🔎.

Automatic emergency braking passenger side air bag Smart cruise control system backup camera forward collision warning lane departure warning system head lights blinked on occasion and others all stopped working at the same time which makes the vehicle unsafe to drive. Took it into the dealer and they replaced the sop module due to code b10055, acu communication error tested and found module not communicating with vehicle. To replace this part it costs me 925. 50 after replacing this part they ran another coding and found that the ods mat has internal short causing failure of variant coding. This part will cost an additional $3,287 to fix. Looked online and noticed that kia has safety recall (sc175) for 2015-2018 kia sedona for the front passenger seat occupant detection system (ods)harness which is the exact same part that my kia sorrento needs and falls in the same year built. My 2017 kia sorrento has only 56,000 miles on it. Kia dealership supposedly fixed the ccs headlights flicker failure which was a separate recall which was a multifunction switch but this did not fix the other sensors.

See all problems of the 2017 Kia Motor Sorento 🔎.

The contact owns a 2016 kia Sorento. The contact stated that the electronic parking brake (epb) system had failed, causing the auto park, the electronic parking brake, the adaptive cruise control, and the automatic emergency braking system to become inoperable. Additionally, the contact stated that while making a turn from a complete stop, the parking brake engaged unintendedly, causing the rear brakes to activate, and the vehicle became immovable. The vehicle was towed to the contact's residence. A mobile independent mechanic diagnosed that the electronic parking brake (epb) system had failed and informed the contact that he could not repair the vehicle. The mechanic disabled the electronic parking brake (epb) system, and the vehicle operated as needed while driving; however, the electronic parking brake warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the electronic parking brake (epb) system had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

My car started jumping while driving we had put oil in my car 3 weeks prior. It also smelt like my car was burning while the heat was on I had 2 babies in the back seat and I was scared to death. I haven’t received anything in the mail about any recalls what so ever. I had to hear by a family friend the day of the incident that he thinks they’re recalls on my call so I looked it up. My car is currently not working now and I have work and doctors appointments for babies I got to kia tomorrow they’re saying I don’t have any recalls on my car and I looked it up on here and I do. I’m pretty sure they’re just not wanting to pay for it. They said if I have a warranty they could do. I just don’t know what to do I have no car and I Ave 2 children I can’t afford to not have a vehicle.

1)transmission keeps slipping on a car that is one year old. Typically it’s from a park>drive or park>reverse but it also happens while accelerating. The worse instance so far has been while I was pulling across an intersection and my gas pedal was to the floor and the car just froze like it was in neutral… rpms went up but car “disengaged” and I had to let off the gas and try again and it engaged. This was a huge safety issue as cars were coming at me and I was stuck. I have take the car to kia four times for this issue and they keep telling me that if there was an issue there would be a check engine light on and they can’t do anything. 2) adaptive cruise control and lane assist functions keep randomly stopping and have to be reset. 3) rotors are crap. I have had to to have them turned twice in the first year of ownership and they are making a squealing sound now for a 3rd time. There are tons of complaints about this online and kia fails to consider it a warranty issue. 4) two pieces of the car have randomly flown off… kia says there are no known defects so they won’t help. A piece of windshield cowl came off at highway speeds and a rear axle plastic guard/cover came off and dragged for awhile before I had to zip tie it up…. Again normal highway driving, no off road- no excuse for this to be falling apart and flying off where it can cause harm to other drivers.

See all problems of the 2022 Kia Motor Sorento 🔎.

Both rear speed sensors have gone bad. One under warranty, one outside. This disables safety speed systems and speed control.

As I was driving down the highway my car died and all the lights on my dash came on, I lost my power steering. I noticed a cloud of white smoke from tailpipe. I was able to coast to the side of the highway, thankfully no one was hurt. O tried to start it back up but it wouldn't start. We opened the hood and there was white smoke coming from under the hood. I had to pay to have it towed. Currently waiting to get it evaluated from dealership. I've took it in for every recall and serviced my own car. Called kia they said the engine will be replaced for free if the problem has to do with the rod bearings.

While driving with cruise control enabled, the cruise control suddenly disengaged and became inoperative, and the following warning lights (icons) and warning messages displayed on dashboard: > “check forward collision-avoidance assist system” warning message > master warning mode light > abs warning light > forward collision assist warning light > electronic stability control indicator light, and > auto hold indicator light. Vehicle continued to operate normally except for those error warnings; cruise control remained disengaged and inoperative. After pulling off the roadway, turning the vehicle off and restarting engine, vehicle operated normally, cruise control could be re-enabled normally, but eventually the same warning lights and warning messages displayed on dashboard and cruise control again disengaged and remained inoperative. This happened multiple times over a number of days. This error happens randomly, at various speeds, but only after cruise control has been engaged. After pulling off the roadway, I took pictures of the dashboard showing these error messages and warning icons to show dealership at appointment that has been scheduled later this week. (these photos are attached to this report. ).

See all problems of the 2019 Kia Motor Sorento 🔎.

I have only had the kia Sorento for a few months and bought it brand new. While driving normally, one of the collision warning indicators came on while switching lanes and then nearly every alarm in the car cycled continuously. These audible and visual alarms were highly distracting to drive with and it is surprising the software allows this to happen and that there’s no sensor override or silencer button. Even when the car is turned off and back on again the alarms continue. I took the car into the dealer and it sat there for two weeks waiting for kias central maintenance group to give them some guidance on what to do. They suspected a short somewhere and checked the main controller wires and one of the pins was a bit loose. After adjusting the pin they drove the car a few times and returned the car to me after it had been there for 3 weeks total. Within two days of driving it the same alarms came back. I will be taking back to the dealer again, hopefully this problem is only on my vehicle, but these Smart cars should really have a way for drivers to easily disable all the sensor based features in case this happens so at least the car can still be driven to get maintenance without increased risk of an accident. If I had been on a long road trip or in a rural area it could’ve been hours on the road driving with alarms blaring constantly and highly distracting.

12-29-2023, the kia Sorento started smoking on the way home. When I got home I opened the hood and saw fire. I put the fire out with a fire extinguisher. On 1-9-2024, I made an appointment with archer kia and had the car towed there for a diagnosis. After a month with no response, the service manager at kia advised me to contact kia corporation. I spoke to a representative and was assigned a case number. The representative stated that I should have gotten a software update but could not produce any information that I received a recall notice for the software update. All recall notices that I received were addressed and oil changes were regularly done at a major retail store. I was told that an investigation would be done and that I would be contacted. I didn’t receive a response for two months. I called kia corporation and was told that they sent information to an address that belonged to my mother which was calling her number instead of calling me. It was never determined why the information was sent to my mother. The car had been registered to my address for over 10 years. Once we established the correct information, I was asked to send service records. I was sent a letter before the representative received the service records stating that the cause of the fire was normal wear and tear. I went to the archer kia dealership to talk about the next step. The service manager stated that kia didn’t send him anything so I waited. This was may 2023. January 2024, I contacted archia kia for information. They had received a decline notice to replace the motor. I called kia corporation again. I discovered that the original representative no longer worked there. The new representative wanted to call the dealership on a three way call. The service manager was not available and the representative told me he would call me back. In February 2024, I received a recall notice concerning the software issue and a notice stating that the car could catch on fire. In March 2024, I rec.

Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.

Infotainment screens failed while driving. As a result call failed and this makes hands free phone usage unavailable. Kia case manager emailed directly due to open case regarding ongoing electical issues causing accident earlier in year. Kia unable to provide rental/transportation due to "covid" and "shortages". Appointment was missed 10/30/2021 due to unavailable transportation and issues potentially taking weeks to diagnose at dealership. Kia did not arrange/approve transportation as promised. Kia had vehicle 3/3/2022 to 3/30/2022.

Airbag light stays on and the controls on steering wheel don't work.

Abs light stay on, and when driving the power will turn off and turn back on will driving.

See all problems of the 2007 Kia Motor Sorento 🔎.

The cruise control has been fixed once. It was not fixed. Same problem still happening. Sometimes it works, more than not it does not. Sometimes you can’t shut it off. They also have not come up with a fix for the new hitch recall problem that results in fires.

See all problems of the 2018 Kia Motor Sorento 🔎.

Car has 2500 miles and engine is revving funny, cruise control was working fine but all of a sudden started noises like downshift problems and lost power for cruise control; mph light flashed it has the 8 speed transmission it says. Please look into this as I paid a lot of money for this car to have it acting up already. I do not trust dealership to tell me the truth. Thank you.

Kia's manual gives instructions on two different ways (having two is a bit odd) to disengage their adaptive cruise control (kia's name for it is Smart cruise control). Neither works. It is not possible to disengage scc and use regular cruise control. This has been brought to the attention of the dealer from where the car was purchased (who has been working with us non-stop) as well as by me to kia via their website. The dealer's service department has inspected it and cannot find a way to disengage the scc. (other safety features built into the car can be turned off). Kia is balking at finding a fix. I cannot use cruise control in this car without also accepting the scc feature. I find it dangerous unless it is what I want engaged. I prefer to be in control of my vehicle and do not want the car adjusting my speed for me. If I'm approaching a vehicle and signal to pass, but first get to close to the vehicle I wish to pass according to the vehicle's software, the car slows down as I move into a passing lane. Even if I have plenty of room for someone who may already be in that lane, my vehicle slowing down until the camera and software determine it's 'safe' again poses a problem. I can give other examples, but am sure you get the idea. Suffice to say, other brands of vehicles have a way to disengage adaptive cruise control features. Kia's manual states it can be disengaged, but as stated, those directions do not work. Kia needs to make this right. Since I need to give a date next, please realize this has been ongoing since our purchase on April 30, 2021.

Noticed that I had a brake light out on the passenger side,replaced it with proper bulb 1157. A double filament bulb. It appears that is also the tail light? checked light and it worked but later realized that when I pressed the brake pedal the brake light was out. The next day noticed the driver tail light was out and replaced it but later realized the brake light didnt work,as well as my cruise control stopped working at the same time. Went to an auto care store they replaced both of the lightsand again tail lights worked but when I pressed brake pedal no lights. Checked and replaced the fuse just to be sure and at this point I got on the internet and seen 285 complaints with the same problem and the majority of them said there cruise control had stopped working as well as the sportage model and the kia soul. Most suggestions said replace the brake switch. I also checked for faulty wiring and that has not appeared to be the problem and mechanics 90 % of the time were unable to resolve the issue. Why has there not been a recall or some solution to this problem researched by kia mechanics? im still waiting for the answer and I suspect many other people are too!!!!!!thank you very much and ihope you will be able to solve this or issue a recall on the brake switch? or the cruise control sensor maybe idk.

See all problems of the 2005 Kia Motor Sorento 🔎.

Bought this vehicle on 10/18/2017 it had 93,675 miles on it. As soon as it reached 100k it began to burn oil extremely quickly!!! it needs a new engine, which kia should have to replace!!!.

See all problems of the 2014 Kia Motor Sorento 🔎.