general problems of the 2011 Kia Motor Soul

The contact owns a 2011 kia Soul. The contact stated while driving 65 mph, the cruise control failed to operate as designed. The contact stated that the esc warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 13v114000 (exterior lighting) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 270,000.

The contact owns a 2011 kia Soul. The contact stated that the rear lights were not bright enough which prevented her from seeing when reversing. The vehicle was taken to the dealer. The technician explained that the vehicle was working up to standards and was unable to alter the design. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure and current mileage was 32,500.