general problems of the 2015 Kia Motor Soul - part 1

The contact owned a 2015 kia Soul. While driving at 55 mph, the contact heard a loud "pop" sound followed immediately by visible flames originating from under the hood. No warning lights or indicators were illuminated before the fire. The vehicle was occupied by 2 occupants; the occupants were able to safely exit. The contact noticed black smoke coming from underneath the hood. The fire started in the engine bay and spread to the rest of the vehicle. The fire was extinguished by the fire dept, police report was filed. The vehicle was deemed destroyed. No injuries were reported. The vehicle was towed to a tow yard. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 215,035.

Anti theft ignition protector and another recall that makes the car have engine compartment fires. My car is at risk of being stolen as well as catching fire. Yes the problem has been confirmed from by kia dealer. Yes the check engine light keeps coming on. It first appeared 02/10/2026. I purchased the car from b&g auto sales located at 3922 w indian school rd, phoenix, az 85019 and they installed an aftermarket ignition cylinder so the recalls that needed to be done couldn’t be done.

My kia’s engine light came on. It was my catalyst converter verified by my mechanic and 2 other people. My my car lost power. I took to my mechanic. Well he told me it was a recall issue and I’d have to take it to kia. In December 1 it was towed into kia , central Ave, albany, NY. Yesterday I was told my car was finally finished after trying to reach the service center for days. When I talked to the service man and asked what was done on the car, he said everything but the converter. Told me recalls were done. Not if the converter wasn’t done. He said there was no light on. If it’s a recall why does a light need to be on? I need my car but I’m afraid to drive what I feel has not been fixed. I’m heading this am to pick it up and worried. I’ve been getting nothing but a run around. I won’t know anything they did do. I know something about brakes, and steering. I know the converter wasn’t done no even done even though the car lost power, and I called the recall center, had it towed up to kia, they kept it since December 2nd but what I sent in for was not fixed. Please help me.

I am getting a code that indicates an issue with the catalytic converter. P0420 to be specific. The engine is continually misfiring and check engine light comes on and off randomly. Car broke down completely at one point in October and had to replace the battery but check engine light was still on when I got it to start. The car shakes uncontrollably every time I drive it and gets even worse when idling. I took it to a mechanic and they believe it to be amongst the 2011-2016 sc176 recalled kia Souls where high exhaust temperatures can damage the engine’s catalytic converter. Have attempted to take it for repairs/open recall and the manufacturers have consistently refused. Help in getting this issue sorted out would be much appreciated.

Catalytic converter bad. 2015 kea10. Shows to be no warranty. Will cause engine problems.

Driving home from supermarket. Car made a loud bang and started smoking from under the hood. Pulled over into parking lot. Car continued to smoke and within minutes caught on fire from under the hood. Car was engulfed in flames within minutes.

While my 80 yr old dad and 18 yr old daughter were driving on the highway to get to my uncle’s funeral. My dad had his cruise on, when he and my daughter started noticing a strange sound almost a knocking sound. But the next hill when the car went to go up the incline it kept reducing in speed. My dad took the cruise off and at that point had no power to keep traveling. So August 2nd the car threw a rod. My dad had a warranty plus an extended warranty with the company gwc. They missed my uncle funeral, sat on the side of the highway for an hour before the tow truck got there. A local Dodge dealership has gotten the vehicle and have done a complete inspection. The safety of my dad and daughter were at risk do to the car malfunctioning on the highway. As well as them sitting on the side of highway. And now the stress of all of this on my dad’s health has started causing him to not be able to eat, if he does eat he will throw it up. His mental health is declining due to kia and gwc denied to fix the car now. My dad has had to pay for towing, a u-haul res talk to get home, the Dodge dealership has gotten to do full inspection. Unknown if any warning lights or messages before hand. He bought the car with cash and it had 70,177 miles on it, when rod blew it had 78,784. He bought it used from a local dealership on or about sept 16th 2022. Extended warranty paid for was 36 months. 1month shy of the extended warranty expiring.

There was a knocking sound, so I pulled over and smoke started coming from underneath the hood of the vehicle. There was a fire and the car was later deemed a total loss.

My 2015 kia Soul is experiencing ongoing, severe oil consumption. Despite having an extended warranty for rod bearing failure (15 years/150,000 miles), my kia dealership refuses to perform an oil consumption test because my vehicle has slightly exceeded 100,000 miles (currently at ~106,500). I brought the vehicle in multiple times for oil loss before reaching 100,000 miles, but no one informed me that a test existed or was needed. The car burns through oil every 3,000 miles or less, sometimes with no oil showing on the dipstick before the next change. It often chugs or knocks, but no warning lights currently appear. I previously received engine codes p1326, p0011, and p0014, and I did receive the ksds update. The dealership told me I must wait for the engine to fail to qualify for replacement. This is unsafe for me and other drivers. Kia consumer affairs has confirmed I’m under warranty, but no solution has been offered to prevent a dangerous breakdown. I am concerned that this is a widespread issue that is being ignored unless the vehicle fails completely. I’ve been instructed by kia service staff to continue topping off oil to avoid engine damage. However, by doing so, I am also preventing the p1326 code from triggering—effectively disqualifying me from warranty help. I’m forced to choose between protecting my car or triggering a code to qualify for repair. This puts consumers at risk and creates an unfair barrier to accessing the warranty coverage kia advertises.

I believe that I am needing the knock sensor detection system updated. I have called the dealer and they have stated that my VIN # does not have any recalls. I do have the mil malfunction indicator lamp currently on.

The engine system in my 2025 kia Soul malfunctioned, as indicated by the activation of the p1326 warning light. This diagnostic code typically signals serious engine issues, such as potential rod-bearing damage. Despite this warning, the authorized dealership, jim bone kia of santa rosa, only replaced the knock sensor after I asked to conduct a bearing clearance test (bct), which they claimed passed. However, prior inspections had revealed metal debris in the oil, which strongly suggests internal engine damage. The failure to conduct a thorough investigation into the potential engine damage poses a significant safety risk, as the vehicle could experience a catastrophic engine failure while in operation. Such an event could endanger my safety and the safety of others on the road. The dealership has not reproduced or confirmed additional issues related to the p1326 code, claiming they require further symptoms (e. G. , audible engine noise or a repeat warning) to proceed with deeper diagnostics. This approach delays necessary repairs and leaves unresolved safety concerns. Additionally, the vehicle’s catalytic converter was initially denied warranty coverage, despite being included under an extended recall. This created confusion and delayed essential repairs. The p1326 warning light appeared before service, and the knock sensor was replaced, but no further proactive measures were taken to address the root cause. The vehicle remains at risk of more severe engine damage and safety hazards.

Purchased vehicle on 10/12/2024 was driving it home the car started knocking, and loosing acceleration on freeway. The car was smelling of very volatile gas fumes. I put some gas in car for the trip home . Drove about 15-18 miles had to pullover into the v shape of the merging section of a on ramp,. Could not make it to the emergency lane on the freeway. Used family members road side assistance to get car home, took it to the kia dealer (car pros moreno valley) towed to them because they said had to get a appt,. Which they set up for today 10/25/2024. The intake person was letting us know it was just a update as if the fuel leak and oil leak was not a part of the recall and it would cost us 9000-13,000 to fix the engine plus the diagnosis of 240. 00 getting the run around already for a dangerous situation. The car has caught fire for other owners, of the same year and make. The customer care person stated to me it is just a oil pan leak, as if the car is safe and anything else is our problem. The car reeks of fumes and could not be safe to drive. They were questioning us about the recall as to why it was not done? we told him we were not the owners we dont know if they got the notices? no, unknown only owned the car 0n 10/12/24 for 30 minutes before this started warning lights appeared on dash after knocking and acceleration went out. Car was towed and left at kia dealer today. He was talking to us as if it was our fault the car was dangerous and could blow up while driving!!!.

Got off of hwy traveling at 70 mph came to stoplight. Vehicle stalled. Noticed smoke, then flames. Within 2 minutes the entire engine compartment was engulfed in flames.

P0420 code indicated during emissions test. Vehicle shut off after stopping and acceleration after stopping. Hesitates when trying to restart vehicle. Contact kia manufacturer about engine and p0420 code, however no help was given.

Having acceleration problems with the kia and catalytic converter. I had contacted the kia dealer but can't be seen till August but I need vehicle to go to work plus have dr appointments and can't drive the car feel like it's gonna die on me how can I get this problem recall done sooner as I need my car.

I own a 2015 kia Soul affected by recall sc200, which addresses engine compartment fires due to oil/fuel leaks and potential engine damage. My vehicle experienced engine halts at high speeds, and peak kia in littleton, CO, discovered a leaking valve cover gasket and pcv valve. Despite these issues being relevant to the recall, kia and the dealership refuse comprehensive testing or repairs under the recall. The dealership initially suggested engine replacement but later claimed only a knock sensor detection system (ksds) update and lockup test were required. They refuse to conduct oil analysis, leak-down tests, or endoscopic inspections to rule out systemic issues or internal engine damage. The vehicle has been with the dealership for five weeks. Kia's customer service, including a case manager named courtney, promised to review the case but failed to follow up. The district parts & services manager, jacob, instructed the dealership to close my request without further testing and refuses to open a validation case or respond to emails. Kia customer support has promised callbacks for three weeks but has not returned them. The dealership is attempting to charge for an inspection fee and repeat systemic repairs despite these being likely covered under the recall. They have not addressed relevant technical service bulletins (tsbs) eng222 and fue053, which provide guidance for diagnosing and repairing oil consumption and leak issues. I believe kia and the dealership are not complying with the full scope of the sc200 recall, which mandates comprehensive inspections and repairs for any oil leaks. They are using circular logic to avoid performing necessary tests and repairs, potentially putting my safety at risk and leaving me vulnerable to future engine failure. I request NHTSA's intervention to ensure kia and the dealership comply with the recall requirements, perform all necessary testing and repairs, and address the potential systemic issues with my vehicle's engine.

My catalytic converter failed just under 4 years after getting the sc176 recall done in July 2020. I believe it's possible there was a step missed in the replacement of my catalytic converter related to the recall, specifically the catalytic overheating protection engine control unit logic that may have caused the converter to fail. I do not detect that on the attached receipt from the repair that was done for the recall. Although there were no safety issues that happened, after reading the recall and what can happen as a result of the catalytic converter failing, I am concerned for my safety if I drive it any longer in that condition. The problem has been diagnosed by my local kia dealership on Friday 4/19/24 and that is where the car is presently. I have attached the inspection report and the cost to fix it. The vehicle has not been inspected by anyone other the kia dealership. There was a ticking sound when I accelerated that wasn't there before on 4/3. The service engine light came on Thursday 4/4 when I was getting my routine oil changed. I changed the pcv valve and the light went off until approximately 4/17 and then I called the dealership to schedule bringing it in for the diagnosis which was 4/19. This is the only information I have at this time. Any help you can provide will be greatly appreciated.

The exact issue with the catalytic converter you have in the 1. 6 engines my neighbor has it too. You should be replacing these not charging 2500 for repairs.

The kia experienced acceleration issues and would randomly turn off while driving. A mechanic inspected and recalibrate the knock sensor. Almost immediately the car began to use excessive amounts of oil, a quart a week average, had a knock and started having acceleration issues. The kia dealership stated that severe engine scoring had occurred likely caused by the catalytic converter. The problems began and lead to engine failure within several weeks. From March to end of may.

Starting in summer of 2021, I began to has acceleration problems with my car and a check engine light came on. It was undrivable so I took it to the closest mechanic I could make it to, firestone. They found the catalytic converter to be the problem and I paid $1100 to replace it. Later in 2021, the catalytic converter went out again and I had to have the engine coil and spark plugs replaced. I took it back to firestone to replace it under warranty. During 2022, the check engine light came on again and again it was the catalytic converter. I got it replaced under warranty again. During this replacement, firestone let me know that my engine was the source of why the catalytic converter keeps going out. The compression was too low and the engine was causing the catalytic converter to overheat. I took it to the dealership to have it diagnosed to see what was wrong in the engine. They claimed to have run diagnostics in the entire engine and only found that the engine coil and spark plugs needed replacement. I had both of those things replaced already the year before. They did not identify any problems with the new catalytic converter or any other part of the engine. The check engine light came on and my catalytic converter has gone out again and caused me to lose acceleration on a one lane each way 60mph road on my way to work. I suddenly slowed way down and cars had to swerve around me. I pulled off onto a farm road to let traffic by and then had to hobble to autozone nearby with my hazards on to get my check engine light codes read. It came up that the cat converter was having issues. I looked up to see if my car had any recalls and none were found. I did find that there was a major recall for kia Souls 2012-2018s for some piece of the engine that was causing catalytic converters to overheat. Many individuals who had this recall done to their vehicles also had to have engine coils and spark plugs replaced based on a forum regarding this recall.

My car lost power going up hill on interstate 5 and ended up seizing up. I could not bring the car to highway speeds I had to drive home using side roads. A mechanic said the car appears to be consuming oil and degraded the catalytic converter. I had to have my catalytic converter replaced. I had the recall done on my car for the catalytic converter issue identified for 2015 kia Souls. I attempted to get repair from my dealer, gweke kia, under this recall but they refused and said I would be charged for the repair and diagnosis. I asked for an oil consumption study to see if the car qualifies engine repairs or replacement under my warranty but they informed me they would charge me approximately $1200 for an oil consumption study.

Catalytic converter failure despite recall repair (#19v120). Catalytic converters may become damaged due to overheating. This issue can increase the risk of engine stall or fire. Yes. On March 13, 2024 the vehicle was inspected by a certified kia mechanic and it was determined that the primary catalytic converter and exhaust manifold have failed. Yes. I don't recall whether or not there was a warning light in 2019 before recall repair however there was a warning light in November 2023 continuing to the present.

My car is not part of the catalytic converter recall and I don't understand why. My catalytic converter is not functioning properly and I am getting code p0420 and this makes no sense why I am not part of the recall. My engine and everything matches up to all these recalls and I am scared my car is going to explode. I already have a sick child and all I need is something to happen while driving these defective vehicles. Please make me understand why I am not included in the upgrade for that catalytic converter. I am tired of these issues. I want to out this poor company on making poor vehicles like everyone else. They are supposed to be safe and I should not be afraid to drive my car thinking something will happen.

The kia company is denying me the anti theft software. What can I do?.

The car stalls constantly and has been going on for years. Kia had claimed to have fixed the problem that they had fixed the problem however they never did because the car has been continuing to stop in the middle of the road. This car is very dangerous and it has no recalls on it. The catalytic converter is a problem and even though it has been a problem for kia Souls mine is not listed in the recall. Needless to say that this has put me and my child in immediate life-threatening danger multiple times.

My catalytic converter went out on my kia while driving unexpectedly and I have heard of a lot of other kias in my year have the same issue.

The catalytic converter got pluged up from the oil consumption. The car would no longer accelerate. Yes I still have the catalytic converter. Yes the safety was I went to excelrate and I almost got rear ended. It just happened out of nowhere. I took it to the meineke's shop and they said the cat was pluged but wasn't 100% sure so I had it towed to a kia dealer and they said it was 100% the catalytic converter and it wasn't covered so it would be around $3000. Yes it was inspected by the kia dealer. It had a check engine light on but it said it was the 02 sensor. It had a little less power then normal. It seemed ok when I left the house. I drove about 40 miles. I stoped for about 5 minutes to smoke and it seemed ok in the parking lot. It's when I went to excelrate out to the street it had no power. The original cat starts getting pluged over time and causes the heat to back up on the inside of the engine and puts wear on the piston rings. There for causeing it to burn the engine oil. Inturn almost fully pluging the original cat cause the engine to have no power. I have been a professional machnic for over 24 years. So I understand how engines work. Now because of the internal damage of the engine I am putting 2 quarts of oil every 1500 miles. Which is only one week for me. Thank you for reviewing this. I hope that kia will make this right.

Nhtsa recall for reference number 19v120000. Engine and engine cooling exhaust system: emission control: catalytic convertor and my kia Soul 2015 did not have this changed out. Kia is saying that is is not a recall but this issue is a recall because if my car blows up and some one dies I am sueing kia for this issue/.

This would be the third time of car breaking down without any warning. When there is a problem with the car there is never no indication that there are any problems. No warning lights, no nothing car just breaks down.

Engine burning oil so much that it destroys the catalytic converter leaving me stranded middle of a highway.

The catalytic converter has failed. Even though I got the software update to the converter for the recall, the converter still needs replacement.

Engine light stays on, it’s says on the instrument that I used that it’s the catalyst converter but when you take it to the shop they can’t find anything wrong. Also my car shakes when pressing on the brakes.

While driving home from work late at night, the car just stopped without warning and would not start again. It was towed to the dealership where I was informed that there would be a $750 diagnostic fee, but that kia would probably not replace the engine under warranty because the recall had not been taken care of. I am the second owner of the vehicle and bought it the same year that the recall was issued. Kia consumer affairs department states that it was sent to my address, but I did not receive the notification. I cannot afford to pay $750 to find out that I will not be reimbursed and I cannot afford to have the engine replaced in a car that is worth the value of the engine. I had just changed the oil and had a valve cover gasket replaced. There was no check engine light.

My 2015 kia Soul engine light won't stay off so I'm trying to see if it's under warranty or recall so I can get it fixed or trade it in. Please somebody contact as soon as possible. 803 524 9625 eric walton is my name.

At the inspection & emissions test on 01/10/2023, the vehicle failed with a p0420 cat code & kia recommended I pay to replace the catalytic converter. The first p0420 was found in Aug '19 at an auto zone. The vehicle is available for inspection. My safety & those of others is at risk per the recall number 19v120 dated 04/12/"a defect has been identified which relates to motor vehicle safety. The defect may cause damage to the catalytic converter. . . If this condition occurs, you may hear knocking noise from the engine and/or the malfunction indicator lamp (mil) may illuminate. Kia will upgrade the catalytic overheating protection (cop) logic in the engine control unit (ecu) and if necessary replace the catalytic converter and/or engine at no cost to you. " this kia's ecu was upgraded on 04/24/19. About 3 months later, the check engine (ce) light illuminated. Auto zone found a p0420 code but the kia dealer found a p0455 & suggested the gas cap was not installed properly. They cleared the code and sent me away. The ce was back on Nov '19. An appointment with kia on 01/14/20 revealed a p050a code which had no resolution. The dealer "reset engine adaptive values as per techline and released vehicle back" to me. I drove in stress, praying the vehicle doesn't catch fire since it was losing significant oil. I added additional quarts about 1500 miles after each oil change. After a while I got used to the ce being on. In August of '21, autozone found a p0420 diag code again. I didn't think kia would resolve the problem. I finally called kia in may of '22 & was told of another recall #sa485. I took the kia in on 05/31/22 with the ce light on. After the ecm upgrade the ce light was off until a few miles were driven. Inspection on 01/10/23, kia dealer found p0420 cat code, failed the vehicle, & told me vehicle is no longer covered under warranty. I think the vehicle should have been recalled for catalytic converter like other 2015 Souls. Please recall this kia.