general problems of the 2015 Kia Motor Soul - part 2

The engine light started blinking, I noticed even though I was pushing the gas my car wasn’t accelerating properly, and by the time I stopped & turn my car off I could hear a very low clanking noise. Check oils, everything was at proper levels, no leaks under my hood. I’m being told it could be a number of things and of course all possible issues are $500+ in repairing it. And my car has under 80k miles.

Catalytic converter causing vehicle not to start.

Vehicle has begun burning oil excessively and has a smell of gas in the oil. The oil is changed regularly with the correct oil. This did not begin to occur until the vehicle had a recall issue resolved at the dealership. The vehicle has 113,000 miles on it, a engine service light is on and and is throwing a p420 code. My mechanic provided me with the recall notices for the vehicle based on year however, a call to kia indicates my VIN is not included in the second recall. I have noted there are mutiple compaints for the same issue on kia owner sites on the web. The vehicle is beginning to have poor fuel comsumption, and is beginning to "drag" on occasion while driving at varied speeds both city and highway.

1. The oil light came on and I thought I just needed an oil change. I was driving when my car started making a knocking noise. I called 4 kia dealerships to explain my situation and they all kept trying to push me off on the other, until one of them was finally able to get me an appointment at the other location in longwood, FL. Long story short they told me that there were a few recalls on my car and they could be fixed, only to find out later they could not fix my car due to another recall not being done on the car, even though the recall notice that they sent me was said they are to fix catalytic converter protection logic in the engine control unit, and if necessary replace the catalytic converter and/or engine at not cost to me. Yet kia dealership called me back to tell me they couldn't fix it and I must speak with the manufacturer of kia to ask them to fix it only for them to say they would give me a case number and call me back, only not to call me back and then the person who said he'd be fixing my car kept giving me the run around and then told me he would speak with the regional manager of kia and they could possibly gift me an engine, for my car. Like how odes that make since. They can gift me an engine, but they can't fix my car like it states in the letter they sent me. It clearly states my car can stall (which it did) and cause an accident, catch fire or combust due to the recall issues. No matter what was said it's like kia dealership was trying to blame me for the issues with my car when they sent me a notice and they told me about the recalls when my son brought the car to them. I screen shot all the conversations sent to me via text and chat. Lies after lies from the kia dealerships so disappointing. My car has been at the dealership for almost 2wks and nothing has been done. They want me to pay $6,720 for a new/engine replacement when they are supposed to fix it for free regardless the issues and warranty! no one has contacted me for days now!????.

It doesn’t no shift correctly catalytic converter problems rmp so hight and delay to shift. I can’t go in the freeway the car no respond and don’t go up to 60 I was driving in the free I almost crash ?? and other people behind me to get off the freeway and now warranty not cover. The pass ower never took the car to the recall and I have to deal w all this.

I’m not sure what system failed and yes my car is available for inspection. My safety was severely put at risk because something started to let smoke fill the cab of my car and it was so bad that I had to roll all the windows down which still I could barely breath. My hands went purple as well as my arms. I felt very sick and weird. No one has looked at my car but I have an appointment on the 2nd of Feb. 2022. There was a check engine light on and I took it to kia and they said it was throwing a partial code for the emissions something.

I am receiving no alerts from the computer in my vehicle warning me of a malfunction. It is available for inspection upon request. I am having issues accelerating after stopping at any light. As soon as the vehicle gets in 1st gear, a plume of smoke comes out of my exhaust. Five quarts of oil lasts the vehicle for only two days. I have had to replace multiple gas caps and pcv valves. Lokey kia claims it did the sc200 test on my vehicle and passed. I have had this issue since before the inspection. Now resulting in my car being a fire hazard.

The brake hosed per the dealer rusted out at the connection to the brakes and leaked all the brake fluid. Clearly in my mind this is a safety hazard as the car could not be safely driven. I am uncertain as to any other details.

I was driving on the highway when my car started to fill with smoke and stopped accelerating. Shortly after getting out the car started to become engulfed in flames. I believe it had something to do with the engine because that’s where the fire started before it began to spread. My safety was put at risk bc had I not gotten out of the car I could’ve been severely burned or even died. I had to stand in the middle of the highway while cars were flying past me and could’ve easily gotten hit. Kia has not yet determined the cause of the fire. I didn’t have any warning lamps before the fire.

Daughters were stranded in middle of road ,, car dealer said everything was fixed not the case sent car back nothing was done had to tow to mechanic and they did the repairs as needed car is back in shop needing additional repairs that should have been done with original recall.

Constituent writes inquiring about the status of a safety recall related to their 2015 kia Soul.

Catalytic converter, slipping gears, slowing down on hywy putting me at risk for rear end collision . Has been inspected by manufacturer and been confirmed. Saw recall on this on cars. Com engine light started 1 yr ago.

I purchased my 2015 kia Soul in March 2019 and it was stolen from my workplace on November 16, 2021 because it was equipped with a defect that made it incredibly easy to steal. My vehicle was deemed a total loss by my insurance company with over $10,000 in damages (see attached pictures) of which I had to pay a $500 insurance deductible, and I lost 5 days of wages and I am still in process of shopping for a new replacement vehicle. The rental is due to be returned today December 4, 2021. I will have no other choice but to pay out of my pocket additional costs to keep my rental a little longer until I find a replacement vehicle. This whole situation has been a complete nightmare and has negatively impacted my life both financially and emotionally.

Unknown.

During the month of March 2021, I received a recall letter from Kia Motors America involving a potential engine fire. The vehicle was taken to the local kia dealership for service. The problem was the loss of oil. The dealership replaced the pan and I incurred the cost of an oil switch replacement. The next incident, June 2021, was the replacement of catalytic converters. Following this, my check engine illuminated and the car was taken to kia. They replaced the knock sensor (July 2021). In August 2021, another knock sensor replacement. The vehicle continues to lose power and fail to properly accelerate. October 2021, vehicle taken to dealership and I am informed of the catalytic converter requires replacement. Since they are under warranty, the vehicle was taken to the independent dealership that informed me that this situation with the catalytic converters will be ongoing because the engine is bad. The pistons and valves require replacement. Kia refuses to replace the engine unless the connecting rod barring fails. My concern is the use of the word safety; especially knowing that this vehicle and probably many more will encounter major engine malfunctions.

The contact owns a 2015 kia Soul. The contact stated while driving approximately 20 mph, the engine hesitated and emitted smoke from the tailpipe. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. Upon investigation, the contact associated the failure with NHTSA campaign number: 20v750000 (engine) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 74,000.

Vehicle was equipped with a major default making the vehicle extremely easy to steel. Because of this flaw, my car, along with thousands of other kias in my neighborhood, are being stolen at an alarming rate. The financial burden this is creating is out of control. Kia and Hyundai must be held responsible and find a way to fix this defect. There is not enough manpower in the police stations to keep up with the 2,500% increase in thefts so far this year. Nor are there enough mechanics and parts to fix these damaged cars. It is out of control and needs to be addressed.

While driving, my 2015 kia Soul lost all power and I had to coast it into a parking lot. Immediately, I checked all fluids and nothing seemed out of the normal. Had to have my vehicle towed to a garage. Upon a mechanic inspection, cylinders #1 and #4 lost compression. This car is only 6 years old and is welled maintained. I do not know how this happened or know how 2 cylinders lose compression at the same time. Gateway kia in north brunswick, NJ told me there is nothing they can do. I find it hard too believe that a 6 year old car with only 95,000 can just die. Please help!.

My stability control light came on, the car started jerking, then shut off completely at the redlight when I stopped, I restarted it and the light went off, car ran fine, but it happened again and again, took to the shop they told me trans was fine, no codes on the diagnostic but it is still happening, the mechanic told me I need wheel bearings replaced I paid for that, now the light is still coming on and the car doesnt start unless you turn it off and turn it on again.

I was driving on freeway when another car got my attention a fire had started outside (backside) so I thought I better pull over and my brakes wouldn’t stop. By this time the fire was entering the vehicle. I saw it in my backside so I acted quickly and pulled emergency brakes and jumped out before car went up in flames. I am thankful to be alive and walk away from such a frightening scene. However this is not normal and feel like this could’ve been avoided. I am notifying you so other kia Soul drivers don’t experience anything like this.

I purchased my car in March of 2020. A month after I had my car the brake pads wore out with no indication and the calipers broke. I called kia and explained what the issue was. They tried to blame my mechanic. I told them that their technicians had to have known the brake pads were low if they did a thorough inspection. I was laughed at. I told the man that I was going to report them to the better business bureau. He then told me to bring it to kia. I told him it was at my mechanics and I no longer trusted their technicians to do the work on my car. Had my breaks failed I could've had a very serious accident. June 24, 2021. I had my intake gasket repaired by my mechanic. My car drove fine until I was exiting the highway. It started to lose power. I barely made it off the highway when it stopped. I contacted my mechanic and they were able to get it started to get it back to the shop. After he took a further look at it, he advised me to contact kia to run a diagnostic which I did. They charged me $80. They then confirmed what my mechanic stated the issue was. Kia wanted to charge me over $1000 for the work. I don't trust them to do the work as well as not having the money. My mechanic repaired the vehicle but it was still doing the same thing. He spent hours trying to figure out what the issue was. He told me kia needed to find the issue. I contacted kia on July 7th and spoke to jack in their service department. I asked him to have his technicians call my mechanic so they could figure it out. Jack took my information and my mechanic's information and said he would have them call. No one called. I called back that same day around 3:45pm. First jack told me they were busy. I told him so was my mechanic. He then said they don't normally have technicians speak to mechanics. I told jack he should've told me that when I spoke to him previously. By that point I was very angry. I told him they need to fix my car and I wasn't paying for it and I won't.

My 2015 kia Soul is currently in the repair shop at jim marsh kia,in las vegas nv,awaiting an engine replacement. The vehicles engine light had come on for the 3rd time in apx 4 weeks . The first 2 times I brought the vehicle in the technician told me I probably did not tighten the gas cap and he turned off the engine light and sent me in my way. The only difference the 2nd time the engine light came on was the technician told me if this keeps happening (meaning not tightening my gas cap and causing the engine light to come on)I would need to schedule an appointment. This last time,the 3rd time,I got in the car to pick up my granddaughter and when I started the car it sounded like a bunch of nuts and bolts in a blender. I knew the problem was not anything to do with a gas cap and I had a friend follow behind me and drove very slowly to the dealership repair. I was told the car needed a new engine but the repair and a rent a car had to be authorized. I could not be without a car as I drive my granddaughter to school everyday and this week had band concerts,picnics and graduation events for 8 th grade. I was forced to rent a car in my own however there were no cars available and I spent a day having my friend drive me around trying to find one. The next day I was lucky enough to get a car when someone canceled a reservation. On may 21st,a week later the kia dealership called and told me that I needed to call the corporate office and speak with them. I called corporate and they asked for my VIN because they wanted to see if I was part of a lawsuit. I had no idea what they were talking about. Then they told me they would fix my car and give me a rental but my car wouldn’t be finished for 3-6 weeks because the parts would be coming from many different places. I also asked the corporate office if they would reimburse me the $600- I had to pay for the rent a car . I was told to contact the dealership as they handled that. So,I contacted the dealership. More information but no space,.

Car had been parked in driveway for 12 hours, then spontaneously combusted in the early morning hours.

On April 9, 2021, I was driving on the expressway and felt an odd change in the vehicle's handling while I was accelerating. Very shortly after, I exited the expressway and came to a stop at the red light at the end of the exit ramp. At that point, the engine simply stopped functioning. The starter did not turn the engine over at all, though the battery was fully charged and the electrical systems were working. I managed to get the vehicle safely onto the shoulder of the exit ramp, and was able to call for assistance. I had the car towed to pep boys who told me the oil pan was empty and the engine had overheated, damaging the connecting rod and pistons. A complete engine replacement was necessary. Knowing that this sounded very much like the issue resulting from a previous recall (id 297880/sc176), which had supposedly been corrected on 6/4/2019, I had the car towed to sons kia in mcdonough, GA. Sons gave me a repair estimate to replace the catalytic convertor, along with several other replacement suggestions (bulbs, wipers, tires, battery, etc. None of which were actually in need of replacement). No mention was made at all about the engine or the fact that the car was inoperable. I eventually discovered that sons had lost the key to the car, and had only learned of the converter through the dtc codes, and never even looked under the hood or attempted to start the car. Though they claimed to have performed recall update 370541/sc200, they were not even able to access the cabin or engine compartment without a key. I had the car towed to kia atlanta south in morrow, GA, where it has sat since 5/26/2021 awaiting evaluation and repair. I was told that it may take 6+ months before their staff has a chance to look at the car, and it will take even longer to find a replacement engine to make repairs. The dealership manager suggested I sell the car to carmax as scrap, which would be a loss of $7,000+ in value if I can wait indefinitely for repairs they are responsible for.

My check engine light has been on for a week. I've taken it to the dealer three times before and was told it had a code of p05a. They also said that they can't fix it. I've even spoken to kia, and was told that they are working on a solution. I don't want to be driving and something major happens to my car and I get injured.

Shucks was taken to kia country of savannah for recall repairs. Ecu update and seat belt cover repaired, however, I explained that car was burning oil (but not leaking) and engine was on and car was making a knocking sound. I had taken my car to a local mechanic while informed me that my car’s engine was bad. I even showed pat foran the printout that I was given. The local mechanic I found that I would qualify for the engine replacement based off of his inspection. So I took the car to kia (barely made it because the car would not go over 60 mph. At kia, I was told my car passed bearings test and that I would need to pay for a fuel consumption test to determine what was wrong with my car. I was told I would know if my car needed a new engine because it would sound like rocks in a milk carton, which it did but the folks at kia said they drove it and didn’t hear anything. I find it very strange that my engine light was also off when I got the car back but 20 miles down the road, as I putted my way back home, it came back on. I feel this was there attempt to not fix the car, they were too busy trying to get me to trade it in because I only had 93000 miles on it at the time.

I recieved a notification of an engine recall for my kia Soul. Took it to the nearest dealership an was told the issue was resolved. This was roughly March 1 2021. My check engine light appeared and was diagnosed as a catalytic converter/engine issue . Had vehicle towed to the dealership and after a week or who was told the issue was related to the recall and good to go roughly 4-6 weeks later check engine light reappered with the same malfunction code. Vehicle has been towed to the dealer to diagnose and fix. The kia dealerships in my area are quoting serviced appointments months out, with no courtesy cars offered. Some dealerships have refused service altogether,.

My car has a recall on it . Service dude say it passed the recall test and I just checked and it said recall incomplete car has been making a loud rattling noise since I picked it up the first they " fixed " my car.

In the past year my 2015 kia Soul has been loosing power, burning oil not leaking and if you have to drive more then 2 hours you have to put oil in it. The engine shakes we took it for a recall but the issue was never fixed.

My 2015 kia Soul stalls and won't pass 45 mph I was at the turnpike when it happen. I also know people with the same problem and that there was a recall on the catalytic converter. But when I look up for my car its says I don't have a recall. Why isn't there a recall for this?.

Driving ~75mph down the highway when my panoramic sunroof randomly exploded outwards. Small pieces of glass then fell on myself, my wife, and our two kittens. There was no apparent cause. There were no other vehicles close by. I had to file an insurance claim and pay my $250 deductible.

While driving 70mph on a highway, my kia Soul spontaneously burst into flames underneath a stranger stopped with a fire extinguisher luckily. Fire dept says had we not used the extinguisher, my car quite likely would have exploded. Prior to incident, I had no warning lights on, no oil leak, oil needed changing soon but wasn't too low. There was no collision.

While driving in neighborhood came to a stop and when I proceeded to go my car wouldn't move and I was pressing on gas pedal, 5 seconds later my car accelerated really fast and suddenly and I almost rear ended the car in front of me. The delayed shifting has almost caused an accident three times now! I don't feel safe driving my kia and I just bought this car 2 months ago. Also check engine light comes on and code read is p0420.

While driving this past Friday night, suddenly my car started making a loud internal engine noise. Pulled over immediately and checked oil. Found oil level unexpectedly low since oil was changed just a couple months ago and I check oil level monthly. Added 1 1/2 quarts of oil - clacking improved only slightly. Returned home immediately. Had mechanic check the car first thing Monday morning. Was informed the car needs a new motor. Mechanic said parts are typically guaranteed for 6 months; but because there is little confidence in Kia Motors right now, his parts supplier will only guarantee it for 30 days. Mechanic said he has personally worked on kias from 2010 and 2013 with this very same issue. My 2015 model should also be under this same recall.

Car while be delayed in shifting gears and then all the sudden accelerate too fast and jerks the car, oil keeps running really low after putting oil in but no visible leaks. Engine light continues to come on reading code is p0420 stating problems with catalytic converter. Recalls are in place for this year make and model for catalytic converter but my VIN number isn't showing up even though I'm having the exact problems as described in recall!!.