Steering Failed problems of the 2015 Kia Motor Soul

The contact owns a 2015 kia Soul. While the contact's son was driving 50 mph, the steering wheel seized without warning. The vehicle was taken to findlay kia (5325 w sahara Ave, las vegas, nv 89146) where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to findlay kia, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but had not provided any information. The approximate failure mileage was 12,000.

Tl-the contact owns a 2015 kia Soul. The contact received notification of NHTSA campaign number: 15v736000 (steering). The contact stated that while driving 20 mph, without warning, the steering failed. The steering wheel became difficult to turn and as a result, the contact crashed in to another vehicle. The air bags did deploy. A police report was filed. There were no injuries. The vehicle was towed to the contacts home. The manufacturer was not made aware of the failure. The failure mileage was 9,000. Ed.