general problems of the 2017 Kia Motor Soul - part 2

Just had an oil change done a couple months ago, the two previous oil changes I had, the merchanics advised me that the engine had less oil than it should for how little miles had been put on it. Took it in today since it started making a "ticking" noise, and was informed that there was hardly any oil in the engine, and that was the cause. It had only been driven 2000 miles since the last change. They informed me of a TSB that was out for the 2017 Souls that have a 1. 6l engine (reference number ps739) that basically says that a defect is causing an engine oil leak due to a dowel pin. Contacted a dealership per their advice and they told me that it is not covered by kia even though it is a known issue by them, looking at several of the other complaints against this vehicle it seems to be a very common issue and should be addressed by the manufacturer, and not have to be paid out of pocket by the consumer. This should be recalled immediately to prevent people's engines from being burnt up due to the engine over consuming oil.

05/18/2024 (Saturday) I was driving home from my parents house. After approximately 7 miles from leaving their home the check engine light came on. The car became sluggish and seamed to not have a lot of power. I drove the car approximately another 7 miles straight to the dealership for it is be examined. On Monday 05/20/2024 they called to tell me that I needed a new engine because the car had metal shaving in the engine. I asked the service rep how this was possible they she replied she did not know. I explained to her that I could not pay $7,800 + tax for a new engine. She asked me to wait and see what she could do. She called me back the next day 05/21/2024 to inform that she spoke with the manager and that they would be able to complete the work for $5,100 + tax. On 05/22/2024 I explained that I be picking up the car and having it towed to my house, I paid kia palmdale $220. 00 for the diagnostic. My concern is that how can my car have no oil, never did any warning light come on. If the error code listed on their paperwork, they list p1326. There are many kia cars with this problem listed as a faulty engine. Listed this the past 2 oil changes: 12/12/2023 jiffy lube 156,293 miles 03/28/2024 jiffy lube 160,692 miles 05/18/2024 car breaks down at 163,498 miles with no oil. This makes no sense. I would also like to add that ever since the car was purchased at kia palmdale every single maintenance was done at their location, even to the point of paying $1,059. 69 for their 120,000 miles check-up on 01/31/2022. Kia palmdale has all these records for again, there should be no reason the car not to give a warning and go to engine failure.

After driving about 2,000 miles after an oil change, the oil warning light comes on. This happens regardless of whether I use 3,000-mile or 5,000-mile oil. When I check the oil, it is completely gone. This issue started about a year ago, and now I always carry extra oil because I am worried. My car has a 2016-manufactured engine, but since it is a 2017 model, the dealership says it is not eligible for a recall and refuses to repair it. They told me that if I want a detailed inspection, I would have to pay for the inspection and repairs myself, even if it is an engine defect. I don’t know what to do. Please help me!.

The contact owns a 2017 kia Soul. The contact stated that while driving approximately 25 mph, the vehicle experienced a loss of automotive power. No warning light was illuminated. The contact stated that after an independent mechanic started the vehicle, there was an abnormal knocking sound coming from the vehicle. The vehicle was towed to a local dealer, where it was deemed unrepairable due to insufficient engine oil records. The contact stated that the failure was related to an undisclosed recall. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The engine failed on an arizona highway, at night, while my daughter was driving from arizona to California. My daughter's safety, and that of her friend who was also in the car, was put at risk due to the near inability to move the vehicle off of the highway and onto the shoulder. This route [xxx] ) is a major highway used by truckers and regular vehicles. Her hazards lasted just long enough for the tow truck to arrive. Her hazard lights were dying just as the tow truck driver pulled up. I can't imagine what could have happened if she was sitting on the side of the road, in a black car at night, with no functioning hazard lights. We were able to get the vehicle towed back to san tan valley, arizona. I called several kia service departments and was told that there was an engine recall up to the 2016 models, but the 2017 models were not included. No inspection has been done on the vehicle up to this point. The check engine light did come on and was flashing at the time of the failure. We have since pulled the plugs in the vehicle and are seeing metal shaving on one of the plugs. Codes checked on the vehicle indicate multiple misfires. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On 3/22/24, my 2017 kia Soul started making a backfiring noises while I was on the interstate. Then I heard a loud noise and the car starting losing speed and finally just quit after about a 1/4 of a mile. I had to have car towed to repair shop. I called for roadside assistance from aaa. (they couldn’t, of course, get the car started). Mechanic said motor seized and now has to be replaced. I’ve always kept up with oil changes on time. The car had never used or leaked oil since I’ve owned since August 2017. There were no warning lamps on before the car died. I was at high risk during this incident in heavy interstate traffic, barely able to get off the interstate to the median before it shut down. Never had issues or repairs before this. Car has 106,000 miles. Motors should last way beyond this. Mechanic stated that he’s worked on several kia Souls where motor seized up like this. I have tow receipt from this date. I had to purchase a short block motor and cylinder head from kia. Took the new motor to the owner/mechanic at repair shop. I’m still waiting on this motor change out to be completed. I’ve had to get rental vehicles and ask for rides for over 5 weeks now. This has been a monumental hardship on me, my family and friends. Vehicle rentals run about $100 per day. I’ve had to spend $1,000 on car rentals when I wasn’t able to borrow a car or get a ride.

Engine failed - active codes p0300 and p0303 cylinder 3 spark plug coated in oil. Only had 10psi of cylinder psi. Russ darrow waukesha kia - wisconsin concluded that a new engine is needed, quoted $9,000. Kia declined to cover the cost, the codes above aren't covered by engine warranty. Before the engine failure, I reported an unusual oil consumption for the vehicle. I researched and found many other 2017 kia Soul owners who experienced the same incident (engine failure). I believe kia needs to be held accountable for this engine scam. It's not isolated incidents.

Car has been giving me problems using oil going on 3 years. The kia dealership keeps having me do different test and repair different stuff. Finally on Saturday March 16,2023 the car broke down right off exit of highway at the light. I was so scared and frustrated people were blowing horn. A man helped me after about 30 minutes get car off road onto shoulder. Had to have it towed to kia. The did test yet again told me engine is shot. Now waiting approval for a new engine from kia. This whole time I always check for recalls and stuff on this car but nothing ever shows up. But clearly there is a problem. I bought this car brand new. I have tried all this time with the dealership to make it right I even reported to y'all once before and started a case with kia corporate. I am at my wits end.

The kia has been using oil sind 78000 miles I've been going to dealership now going on 2 years for issues with the engine. Feb 2024 they put a catalytic converter on. On March 15,2024 I called told them check engine light was flashing and was rattling and running rough nick sheets told me to bring it back on Saturday the 16th at 10:00 am. Ony way to bring it in on the highway 311 /74 bypass the car quit and there was a tractor trailer behind me blowing his horn and throwing his hands up air but I couldn't do anything. I turned my emergency flashes on and tried to motion for people to go around me. My friend came and helped me get car off road until wrecker came to tow it to the dealership. Upon arrival they did a combustion test or whatever and said engine was blown.

The contact owns a 2017 kia Soul. The contact stated while driving at approximately 70 mph, the vehicle failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The contact stated the vehicle shut off on an exit and blocked traffic. The vehicle was pushed out of the roadway by bystanders. The vehicle was towed to a local dealer and diagnosed with engine failure. The contact was informed that the failure was linked to an unknown recall campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. The VIN was not available.

Dear officer, I'm writing to report the powertrain and engine issue on my green kia Soul 2017 with a 1. 6l engine. The engine misfired when I was driving on interstate 26 with my whole family (including my wife, mom, and 4-year-old daughter). The speed was down first with no signal and then the car started to shake strongly. It was extremely dangerous as it would very likely have made a collision from the back. I was so scared after that. I couldn't imagine the consequences if the car crashed due to a sudden engine misfire on the interstate. Thank godness, we are blessed as there was an exit that led us to get off the interstate. After towing the car to the dealer for a full inspection, I was told to pay at least $6,600 to buy a new engine to fix this issue without a warranty. I do need your help on the engine issue. More importantly, I hope no more similar safety events happening to other drivers and their families. I greatly appreciate your immediate attention and response. Thank you very much. Sincerely, jingwei li.

The car gave no warning, no lights or anything to tell me that there was something wrong with the engine. The engine started to knock very loud while I was driving on the freeway and completely failed. The car could have caught on fire or blew up while I was driving it or I could have gotten into a very bad accident. As soon as I had heard the knocking I immediately pulled over on the freeway dangerously while cars were speeding by me. There was no warning and the car was driving completely fine. I also saw that there was a recall for other years for the kia Soul that had the same engine failures that mine had except that my car did not have a recall.

Engine threw a rod.

My kias engine had been burning oil I learned at an oil change. I was informed the engine was burning a lot of oil and I had to replace it myself. . I then decided to do an oil consumption and engine test. Kia dealership checked my engine said it looked great but I was burning more than a quart of oil every thousand miles so I had to add it but that it was fine. 1. 5 week later while I was driving my car began to violently shake on the highway and my engine light went on. I panicked in morning rush hour traffic and my engine sounded like it exploded. I had to tow it to kia where they told me the entire engine needed to be replaced and there were multiple holes in the valves. I just bought this car in 2019. . Less than 100,000 miles on this car this should not happen. This is wildly unsafe I could have killed someone’s or myself on the freeway that morning. Why is this happening and why is my engine not apart of the recall? it should not have exploded out of no where especially when I just added oil the Sunday before this happened. There is something wrong with the engine even though kia told me it was just fine.

Burning oil in 1,000 miles blowing blue smoke out exhaust.

Car burns through oil like no other. I won’t even be half way through my 3000 miles and with no warning the car will be low on oil and stalling in the middle of turning. Usually when turning left. Mechanic says there isn’t an issue. But no car should be made to burn oil excessively. I can’t even make it the regular 3000 miles. Engine light has come on multiple times. Now replorting catalytic converter issue assuming that’s related to the excessive rate of oil burning.

Last year check engine light came on & it was time to get my oil change, so you know when they connect the car to that reader well it came back it was my catalytic converter and so I was like that's really expensive ,check engine light ended up going off then on. Now mind you I always keep up the maintenance on this vehicle. So let's fast forward a little bit my next oil change comes around this establishment put my car on the reader again catalytic converter comes up again. I get the oil change and then 1 month later my car gives me a notice telling me I need oil I take it back to my establishment and there was no oil in there had to get another oil change to put new oil instead of stuff and then they told me that issues which is causing the catalytic converter to fail which is sucking up oil causing oil issues the gentlemen informed me I can replace my catalytic converter but this issue is still gonna happen because my motor is going bad so in other words I can replace my catalytic converter and later on down the line I'm gonna have to replace it again because of the motor now this does pose risk to my family because I put myself my grandchildren my children in this vehicle we could be driving back from vacation or what have you and stall in the middle of nowhere because the motor quit on us or the oil runs low causing engine trouble which is not acceptable. So wondering why isn't there a recall or 1 that I'm aware of then I looked this stuff up and there's a lot of people with the same issue as myself.

Had oil changed and noticed car was stalling. Went to get car checked out and there was no oil. Replaced oil and car still had the same issue. Was notified that there was an issue with these cars and burning oil. Engine was replaced but car still has issues.

Engine blew.

The contact owns a 2017 kia Soul. The contact stated while driving 30 mph, the vehicle made an abnormal sound, the vehicle lost power and the engine became inoperable. The check engine and oil warning lights were illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty engine. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 89,200.

The contact owed 2017 kia Soul. The contact stated while driving approximately 70 mph the contact observed black smoke emanating from the engine compartment. The contact stated that fire then emanated from the engine compartment and the vehicle was steered to the side of the road. The low oil pressure, air bag, and abs warning lights were illuminated. The fire department extinguished the fire. The vehicle was towed to a tow lot. The manufacturer was notified of the failure. The failure mileage was 109,000.

The contact owns a 2017 kia Soul. The contact stated while his wife was driving approximately 65 mph, the vehicle lost motive power and stalled. The vehicle was towed to the residence and diagnosed by an independent mechanic who determined that the rod bearings had failed and caused damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 68,000.

My vehicle check engine came on and it went into limp mode, and I was unable to accelerate over 60mph on my trip from greensboro, nc to wilmington, nc. I drove the entire 200 miles in the right lane with my flashers on. To have it towed would have cost me over $600, so I decided to drive. This was the third time this has happened to this vehicle in the past 12 months and each time coastal kia said it was fixed and it wasn't. They told me that the code that kept coming up was a knock sensor, but they told me that whatever was causing the knock sensor code was not covered under warranty. They refused to tell me what was causing the knock sensor code because they said that it would cost me too much money. They told me that the rod bearing test was negative, but they would not tell me what the actual problem was. Since they couldn't fix the problem, they did not charge me for labor, but they did make me pay the $1200 for the car rental. I immediately traded the vehicle in for a Honda fit. Honda gave me $4500 for a trade in on my kia Soul which, in my opinion, was worth at least $8000. I know that there was a class action suit against kia that included my kia Soul. I was hoping to get at least partial reimbursement for the financial loss of having to trade in my vehicle for less than what it was worth and for having to pay the full cost of the rental vehicle. The whole situation just seemed like some type of cover up, like they new what the problem was, but didn't want to make it public for some reason. Please see attached files. Thank you! jc your website would not allow me to upload a copy of the kia invoice. Please tell me how I can submit the invoice to you by sending me an email to docrock999@yahoo. Com.

The contact owns a 2017 kia Soul. The contact stated that while driving at an undisclosed speed, the engine warning light illuminated. The contact stated that smoke entered the interior of the vehicle. The contact stated she was able to safely drive the vehicle to the shoulder of the road. The vehicle was towed to the dealer. The vehicle was diagnosed with engine failure. The engine need replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 80,806.

We had a new engine installed because of a recall. The dealership told us we needed a new catalytic converter because they were clogged due to the faulty engine. There is no recall and I am now in fear for my safety and my children's safety. I can smell exhaust extremely bad while driving and continue to smell it hours afterwards. Including feeling nauseous and developing a headache.

While driving car began shaking, which lead to a puff of white smoke then blac smoke followed by car locking up in highway. Break petal would not move and when put in neutral power steering was gone every though car was on and everything else besides break worked. Turn on and off and car drive off again with strong shaking. When taken to mechanic I was told a spark plug melted into the engine and the shaking caused one of the ignition coil to become loose and oil to seep in. Now I am being told I need a new engine, all fluids where fine and oil had just been changed Thursday prior to incident, car is unsafe to drive because of random lock ups and extreme shaking.

The contact owned a 2017 kia Soul. The contact stated that while driving at 40 mph, the vehicle started to smoke under the hood. The contact noticed that there was a fire under the hood. The fire was extinguished by the fire department. A police report was filled. No warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

Car has 41,900 miles on it. Engine rod blew through the bottom of the engine without warning 900 miles after last oil change. All maintenance records are with kia and up to date. Denied a replacement because the car's VIN is not included in the past "product improvement campaign". All symptoms of this engine breaking are in line with the previous years issues. Hoping there is a recall on these later years because there is no help right now.

The contact owns a 2017 kia Soul. The contact stated while driving 30 mph, the vehicle inadvertently lost motive power. The vehicle was restarted however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the alternator and determined that the catalytic converter was overheating. The alternator was replaced, but the independent mechanic declined to repair the catalytic converter. The contact was advised to consult with the dealer about the catalytic converter repair. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number: 19v120000 (engine and engine cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 106,000.

The contact owns a 2017 kia Soul. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic discovered metal shards in the oil pan. The mechanic recommended that the vehicle be taken to a dealer. The vehicle was taken to the dealer and a diagnostic test was performed, and the contact was informed that an engine flush needed to be performed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

The contact owns a 2017 kia Soul. The contact stated while driving 60-65 mph, the vehicle started pulling to the right side. There was no warning light illuminated. The contact stated that she allowed the vehicle to pull to right lane as there was no traffic, and the vehicle hit the guard rail. The vehicle then stopped and made an abnormal banging sound. The vehicle was towed to a local pep boys, where it was diagnosed that there was a hole in the engine. The vehicle was then towed to an unknown dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that a repair fee would be charged because the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was unknown.

On 6/30/23 while exiting the highway and waiting at a traffic light he noticed smoke coming from the hood. As he proceeded through the intersection to pull over the dashboard lit up with many lights and then the power went out. He was able to coast to the side of the road. A police officer happened to be nearby and called the fire department. When they arrived and opened the hood the engine compartment was in flames. They put the fire out and then the car was towed to a storage yard. A claim was filed with the insurance who then had the car moved to the dealership for repairs. On 7/5/23 upon arrival, the service advisor proceeded to do their normal intake, put the key in the ignition, and started the car which then burst into flames and became a total loss. The regular driver of the car is disabled and it takes him some time to get in and out of the car, if it had been engulfed in flames he would not have been able to get out as quickly as your average driver. The insurance and manufacturer both have inspected the car and determined it was an engine failure. The car had been to the dealership the week before for an oil change.

The car engine made a clamoring noise and sudden seized up and stopped in the middle of traffic. The hood started smoking and a good samaritan passed by and alerted me to get out of car. I did and noticed puddle of liquid was in flames and soon the front of the car was also in flames.

The engine of my vehicle began to make a knocking sound while driving, without a warning. It was diagnosed to be due to a broken rod and excessive cylinder clearance, leading to faulty engine, that needs replacement. Yes, it is available for inspection. Due to being stranded off the freeway for over 4 hours, over 300 miles from home, myself and 1 other person were left stranded overnight without a vehicle. We had to pay for an unplanned hotel room for the night and u-haul to tow the car back home. We did not drive the car further, because we were worried about the possibility of the car and engine overheating or getting worse. Yes, the issue has been diagnosed by a aaa mechanic and kia service mechanic, who notified me that this issue is common among many other kias. The kia service department notified me that I need the engine to be replaced, and that they will not be covering the charges. Additionally, a new engine rod knock sensor has been made for kias, and I was never notified to get the sensor installed. The engine failure did not lead to any warning lights and when the issue first occurred, I stopped driving the car immediately to not make matters worse. In addition, this vehicle has been maintained regularly (following kia guidelines), and has only 59000 miles.

The contact owns a 2017 kia Soul. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. The check engine warning light remain illuminated, and the vehicle stalled. The vehicle was towed to the local dealer to be diagnosed and the contact was informed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 183,000.