Body Problems of Kia Motor Soul - part 2

My car caught on fire. The whole car is damaged. There is no front the interior is gone. I have started a case with kia. My vehicle was going up a hill about 30 minkes an hour when it started smoking. It was pulled over and the hood was popped. The engine was on fire. Soon the whole front and middle of the car was on fire. This was at 14000 jericho street at the entrance of bowie state university in bowie MD. Police and fire departments were called.

See all problems of the 2016 Kia Motor Soul 🔎.

Car caught on fire. There was no accident involved. It started smoking and seconds later caught on fire. My son was driving on a city street, the car started smoking, he turned into a parking lot, got out of the car and the car caught on fire.

The crash at about 2:30am early Tuesday morning on Nov. 24, 2020, on her way home from her nearby 2nd shift job, my wife's 2016 kia sol was hit hard on the driver's side by a car being pursued by police. Luckily, and possibly because my wife is short and sits high, she appears uninjured although visibly shaken and very nervous about night driving. My wife had pulled her car over to the right side of the 4+ lane road when she heard sirens. While pulled over with the car running and her foot on the brake, the perpetrator's vehicle crashed into the driver's side and pushed her car several feet further to the right, crumpling the doors and breaking off the left rear wheel and suspension from the impact. The police report showed that the perpetrator's vehicle approached her car from the front left, but the vehicle hit the very short kia squarely and only in the two driver's side doors with no damage to the front or rear fenders. Clearly not sideswiped where the entire side would have been damaged. Allstate insurance totaled the car and photos from the accident scene and towing yard are attached, as is the police report. No airbags deployed! none of the kia's airbags deployed. We bought the car new in late 2015 and it has been completely serviced since then at the original kia dealer. They recently updated the car's computer under a kia recall. On Dec. 4, 2020, I contacted the kia consumer assistance center (kaylee c at 949-468-4689) and asked why the airbags failed. After looking at photos I sent her and from the copart lot, she quickly said the car was "sideswiped and not hit hard enough to deploy the airbags". Her response was protecting kia line as any review of the photos shows that he car was hit from the side very hard and not sideswiped. I ask that NHTSA investigate this incident as it's unlikely that only my vehicle has this potentially fatal flaw.

I was driving home on the highway from dinner with my fiance and son who's 10 years old doing about 65. The engine felt like it was stuttering shaking and I looked at my dash board and all my lights were blinking. I pulled off the highway and started to smell something burning. I got out and looked under the hood and it was on fire. I took our sodas from the car from the restaurant to try n put it out but it didn't help so I told both my fiance and son to get out of the car and we got away from it so we didn't get injured and all we could do is stand there and watch it burn.

See all problems of the 2015 Kia Motor Soul 🔎.

I was traveling southbound on rte 13 with my 4 children. The speed limit is 55mph and the flow of traffic is between 55-60 mph. . . Which is the speed I was driving. As im approaching to proceed pass intersection rte 13 & eden allen rd there's a car at the stop sign which is supposed to wait for rte 13 to clear before entering. The driver decided to dash out to go across directly in front of me. I slammed on my breaks and tried avoiding collision but it wasn't enough time. None of my airbags deployed causing my upper body to slam against steering wheel causing injuries. Myself and my passengers where taken to the hospital for evaluation. My vehicle was taken to caliber collison where to this day im being told that nothing was wrong with my vehicle and the repairs are almost complete. Because of the accident myself along with 2 of my passengers were injured. Two of us are in therapy. I submitted images below but was unsure to upload police report since it has sensitive information. Either contact state farm with my name, etc or my email for police report and further information.

See all problems of the 2019 Kia Motor Soul 🔎.

At 2am on Saturday August 22nd my husband's 2018 kia Soul, which was stationary in our driveway and not in operation at the time, was set ablaze for unknown reasons. We were asleep and were woken up by the sound of, what was possibly, the tires exploding, the car was completely on fire by the time we were able to wake up and evacuate the property. We have a doorbell camera that would have picked up a person in our driveway so we do not believe the cause was arson. Online research after the incident indicates that this could be related the the recent recalls of kias and hyundais, which our model was not included as far as we know.

See all problems of the 2018 Kia Motor Soul 🔎.

Two years ago the paint started to fall off the hood , sides and the top. The dealer inspected and refused any correction in the problem.

When driving this vehicle my daughter was in a single car acciedent. The engine combusted. The piston rod went into engine. When we took it to the auto shop this is what they told us casued the engine to malfunction and my daughter run off the road. She is very luck she has not been hurt more than she has. We have tried to contact kia. First we called royal kia in tuscon then jim clickk kia in tucson. They told me it did not matter that the vehicke had a recalll. We would be financially responsable for fixing it. They would not even alow me to bring it in, they asked us to csll kia. Kia was no help. They said that if the car was over 150,000 miles they would not fix a recall. My daughter was in an acciedent due to malfuntion! at this point I did reach out to another dealership in mesa az. If they can not help we need to take legal action. The exact same thing that the engine had a recall on is what happemed to our kia, no one will anwser or fix a recall.

I was involved in a car accident on July 11 2020. The other driver ran a red light and I t-boned him. My car substantial amount of damage to the front end and was deemed totaled by the insurance company. In this accident none of my airbags deployed.

Dashboard is becoming sticky and glossy causing a glare on the windshield.

I was driving home on the highway at full speed (65 mph) when all of a sudden my 2015 kia Soul + stalled and the check engine light started to flash and then smoke started pouring out. . . . I lost all power but made it to the break down lane and turned the car off. The car started to fill up with smoke and I saw flames coming out from under the hood so I tried to get as much stuff out of my car as I could before the flames got too big and before I knew it the whole car was fully engulfed by fire.

Purchased car with dealer promise to fix both doors. Fixed one and ignored my many requests to fix it. Door doesn't close, manager said it was from seatbelt. It actually had been broken into before purchase which he denied. Kept changing story. Led me to a mental breakdown. Still lies and refuses to help. Belittles, dehumanizes an insults me. Threatens me with even worse treatment. Accused me of having personal vendetta and suddenly my house is in foreclosure he has influenced town hall. Chad bouchard told me he knows a girl who works there after I filed police report. He wanted more info, illegally. For over a year I've begged for help. I have photos from site with 1 photo from an almost identical car without the driver's side bashed in but the damage showing that the other door doesn't close. They refuse to let me speak to anyone other than the owners son who claims to have pictures of car before damage. He has not done so because they don't exist. Oddly, after this transaction the salesman no longer works there. Don't know where it happened they passed the inspection at the dealership. Shady! I turned down the insurance money once chad accidentally admitted to damage. Rain and ice get in. I can hear wind, whistling and it rattles. I believe they bandaided it because door did close during test drive, I believe. Salesman only let me drive it less than a mile. I don't feel safe in this car that I paid over $11,500 for. I can't sell it, traded in, etc. Not sure if it will pass inspection.

Sold damaged car by ron bouchard kia. Door doesn't close and it rains and snows inside. Said I locked my keys in car, I didn't. They fixed the bashed in driver's door but won't fix other door. Convinced me it was seatbelt damage. At dealership the nick's and dents were visible but I didn't notice the gap, salesman stood in front of it. I'm afraid to drive this car. Less than 5k in over a year. I can't find any records of damage. I saw that it was purchased at an insurance and salvage auction.

Tl-the contact owns a 2016 kia Soul. While, the vehicle was parked outside during a rain storm water entered the vehicle to the height of the billet badge and the contact noticed water damage in the interior, additionally, the windshield had a dew residue the vehicle was taken to hollywood kia 6011 pembroke rd, hollywood, FL 33023 (954) 967-5665 where diagnosed that the carpet, padding and upholstery was full of water, mold and the gasket around the door was not sealed however, the vehicle was not repaired. The vehicle was the manufacturer was contacted who provided case number 13504218 however, no further assistance was provided. The failure mileage was 6,000. The contact stated that the failure was due to a design flaw. The insurance company provided claim number 334243420 ap.

I'm aware of your investigation into the 2015 kia Soul. Mine caught fire yesterday morning on i75 in FL. I would like to offer it to your organization for investigation. It is located: cricket's 13601 us hwy 41 springhill FL 34610 thank-you I will help in anyway possible to get this problem solved. Contact me anytime. I was driving in the middle lane when it hesitated like it wasn't getting good gas flow and within a mile it made a hiss and just got heavy. Luckily there was no traffic, I got safely of the road and within 10 min it was gone.

I was driving my car late at night heading home from a concert when smoke started coming from the hood. I was only going about 25mph and approaching a stop sign. I immediately stopped the vehicle and no sooner than. I could get my door open, it burst into flames. I had only been driving the car about 5 minutes when this happened.

My 2020 kia Soul, I only have it for 2 weeks and the fog lights got wet and foggy, I took the car the dealer and spoke to service, and order new parts, to install in the car, it really concerns me that a brand new car get these fog lights wet, which can cause a safety issue, since the light will not work properly with this lights foggy, dealer said it was due to humidity.

See all problems of the 2020 Kia Motor Soul 🔎.

I was on the freeway, and all the lights lining the freeway were out. It was pitch black, and a cow had made its way into the middle of the freeway. It was struck by another vehicle and sent into the air, and flew right into my car. It is my understanding that one of adot's fences were down that was containing cattle. I was in a severe accident because of this, along with multiple other vehicles. I filed a police report and have that case number as well. I have photo and video evidence proof.

See all problems of the 2012 Kia Motor Soul 🔎.

I have a totaled car due to a wreck. The airbags did not deploy even though the car was hit multiple times extremely hard.

Pulls to the right at highway speed - approx 45mph. Severe alignment problem. Dealer told me that they did have a new-enough machine to align the car. How can kia of irvine, not have the proper equipment to fix the cars they sell? inside rear cowling that goes around the small portal window on the right was warped from the factory. Car was not moving. Got a replacement part; however, it was a poor install job and the front part of the cowling does not align well with its lower connect piece. Right front tire is becoming severely worn because of alignment issue that can't be fixed. Exterior plastic cover on left-side a-frame pillar came from the factory scratched and lose. Kia of irvine will not fix it - they only want to buff the plastic. Not a proper fix because the part is still lose.

Wall triana hwy madison was being paved on Wednesday 2/27/19. They had sprayed some type of liquid tar on the road for prepping. My car is covered with the black substance and I am unable to get it off. It has covered my rear window and back of car. It is also on my side door panels and under my vehicle,tires and rims. This is a brand new car.

On December 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. I pulled over to the side of the road and removed my important belongings. Within minutes my car was on fire. I notified city police, fire department, and insurance company. My car was ultimately destroyed and taken to a junk yard.

See all problems of the 2014 Kia Motor Soul 🔎.

On 11/19/18 our 2015 kia Soul was parked in driveway at approx 4:30 pm after arriving home from work, 4 hours later in evening while watching tv at approx 8:33pm we heard a loud pop outside, we both ran to front door to see the kia Soul front end ingulfed in flames rising so high hitting roof of our garage. I called 911 while backing our other car out of driveway away from flames, while my husband tried to put out fire with extinguser and water hose. The firemen arrived and finished putting out fire but kia Soul was totaled. Kia dealership in sarasota FL has not offered any help or answers. We went online and see we are not the only ones that have experienced these kias bursting into flames. . . The manufacturer has to take responsibility! this is unacceptable! damage to our home was also done melting stucco, charing garage door and cement driveway where car burned. Our home is only 1-1/2 years old!.

Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.

Attempting to park: vehicle accelerated rapidly, brake failed to stop or do anything. Vehicle jumped over tire stop then 8" mall walkway hitting building and store window.

When turning car on it the engine makes a knocking sound. Car is losing acceleration on roads especially expressway. Also, the engine pings or knocks when turning the car off. I have even heard the engine knock while in motion. The front windshield molding garnish lh located on the driver side flew off while driving on the expressway and hit another car! losing this molding garnish causes air to leak into the windshield.

See all problems of the 2011 Kia Motor Soul 🔎.

12/28/17 purchased car from kia dealership. 1/27/18 I was driving approx 50 mph down a county road and the drivers side windshield panelling flew off. The passenger side is loose as well. I am told no way to secure passenger side it just has to be replaced as well. Also noticed a loud screeching coming from driver side every time I apply the brake. 2/3/18 neighbor was driving behind me down a city street and called to tell me rear driver side tire appeared wobbly. 2/6/18 dealership said bad wheel bearing and replaced but still had not ordered panelling. Also said noise was fine it was just caused by metallic structure of brakes and have to deal with it. 2/7/18 the stereo will turn on but everything is back to factory presets and no sound comes out of speakers.

2012 kia Soul with less than 15,000 miles on it suddenly burst into flames and the car is a total loss .

Hood blew back broke my windshield and bent my fenders broke my the secondary latch is bent and the lock did not hold.

Hi I was looking at recalls for the Soul after I saw a possible fire hazard and actually typed my VIN in and saw my car was recalled for a steering issue that could've lead to accidents and I was actually in an accident in 2017 in my 2014 kia Soul because of something that happened with my steering that caused me to hit someone? a woman in front of me slammed on her brakes and when I tried to get over it's almost like the wheel had completely locked but up but I could still turn it, if that makes sense. There was a weird clunking noise when it happened and sometimes I still hesrit occasionally. I would like to know how to go forward with this. Thank you so much.

The hood disengaged while my 76 year old mother was driving down the highway and smashed against the windshield. The dealership said it happens sometimes and charged her $3,500 to fix it. It broke loose twice after that while she was driving but didn't fly up against the windshield. She took it in both times and they said nothing was wrong with it. I called kia customers service on 9/12 and they said they'd call me back in 48 hours but never did. I called back on 9/18 and they said they'd call me back in 48 hours but never did. I called back on 10/3 and they said they'd call back in 48 hours and then I finally received a voicemail on 10/15 asking to call them back. I called back and received the person's voicemail on 10/16, 10/22, 10/24 and 10/25. No response at all. They are ignoring me. I went online and found other complaints about the hoods disengaging on kia Souls. My mother is terrified to drive her car. This is a serious safety issue that could obviously kill someone. Yet kia doesn't seem to care. I don't know where else to turn.

As my wife was entering eastbound us expressway 83 (interstate 2) just west of minnesota road (approximate time 5:15 pm) the hood flew open and damaged the windshield and hood. The car was safely pulled over but the hood was so damaged that it had to be removed in order to drive the car home. The car had only been driven approximately 1. 5 miles from the house on the frontage road before getting onto the expressway when the incident occurred. Speed was accelerating to highway speeds of 60 mph but not yet at 60 mph. The vehicle was just getting on the overpass after entering the expressway and was traveling in a straight path on the entry lane barely merging into traffic before needing to pull over on the bentsen palm road overpass. . The hood had not been opened for at least 2 weeks when I last filled the windshield washer reservoir. It has been driven on the expressway at highway speeds during the last two weeks on a daily basis. It appears that the hood latch is broken. The latch is too far to the right and doesn't move back into a position to allow the hood to close.

See all problems of the 2013 Kia Motor Soul 🔎.

5/6/2016 traveling on 2nd rd apprx speed 35 mph, hood flew up hit windshield lack of traffic avoided collision. Almost 1 year to day later on freeway entry ramp I-65 nashville TN, 5pm traffic, apprx 45mph. . 1st episode had left home and only on road for a few mintues so assumed was something we had done to unlatch hood. 2nd episode we had been traveling for 3 hours already so there was nothing we could have done to cause this. . We took to local dealer where purchased car when we returned to jackson tennessee and they examined and show it is a broken latch (obviously) but they did not feel was their concern. As there is already a recall on the same year kia sedona for hood latch defects, it is a major concern to me that this should be looked into to avoid injury or death of another individual.

The rear of the car is always filling up with water where the spate tire sits. The cat isn't water tight. This has occurred on many occasions.

The front door on the drivers side doesn't latch or lock completely when the door is closed/shut from inside. Many times when exiting the vehicle from the drivers seat I discover the door hadn't been latched at all because I can open the door without using the door handle, it will open with a slight push from my arm. I worry the door will open when it's moving causing an accident and injuries from falling out of the vehicle. A second safety issue with my kia Soul is the hesitation and slowness of acceleration when entering the freeway and merging into traffic. With the gas pedal pressed to the floor, a safe speed can't be attained for 2-3 minutes causing other vehicles to slam on their brakes, reduce speed or change lanes to avoid hitting the back or side of my vehicle. This is the reason I no longer drive on the freeway and take the long route instead. Thirdly, when backing out of a parking spot, the backup camera fails to engage about a quarter of the time and I must rely solely on sideview and rearview mirrors. Incidents occurred from a dead stop up to 50 miles per hour.

See all problems of the 2017 Kia Motor Soul 🔎.