Equipment Problems of Kia Motor Sportage - part 2

My 2014 kia Sportage experienced sudden and complete engine failure while I was driving on the highway at 75 mph. The engine locked up instantly, with no warning lights or alerts of any kind. The only prior issue was that the vehicle constantly burned oil and needed to be topped off frequently, but there was never any indication that the engine was about to fail. This sudden failure left me stranded in a dangerous situation. Thankfully, I was able to maneuver safely, but I am terrified of what could have happened to my daughter and grandson who were in the car or others on the road. Afterward, I learned that this defect was part of a recall. However, I was never notified in time. Kia customer service told me a notice had been sent in 2018, but my own research shows the recall was not actually issued until 2022. Because of this, I was denied the chance to have the recall repair performed before the failure. Now, kia has refused goodwill assistance, leaving me with an $8,000+ repair bill. I am a single mother, a teacher, and caregiver to my daughter and grandson. This Sportage is the vehicle my daughter depends on to get my grandson to and from school safely. Safety concern: this defect poses a severe safety risk. An engine seizing at highway speeds without warning could easily cause crashes, injuries, or deaths. I am deeply concerned that if kia failed to notify me properly, other kia owners may also be driving unsafe vehicles without realizing it. Requested action: I respectfully request that NHTSA investigate kia’s recall notification practices and ensure kia is held accountable for leaving customers unprotected against such a serious safety hazard.

See all problems of the 2014 Kia Motor Sportage 🔎.

Very often, when I put my car into park, it doesn't seem to fully engage, and I either can't remove the key (until I put it back into drive, and then park again), and in some instances I experience a "rollaway" as soon as I remove my foot from the brake pedal. I believe there is already a recall for the kia telluride model for this issue.

See all problems of the 2016 Kia Motor Sportage 🔎.

My sunroof exploded on my vehicle. I had no idea that this is something that can happen but saw that there was a class action lawsuit about this back in 2011. My sunroof had a giant hole in the middle out of nowhere.

The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.

See all problems of the 2024 Kia Motor Sportage 🔎.

My sunroof shattered without anything hitting it.

The paint started peeling on my 2019 kia Sportage.

See all problems of the 2019 Kia Motor Sportage 🔎.

My vehicle is currently being held at a kia dealership in woodstock, GA to attempt to find the problem with my car. The lateral g sensor code as well as a few others were found in diagnostic testing. They attempted to fix it with replacing the air bag module but it did not remove the problem. My problem is this: four of my adas lights have come on several times over the last few months at random, but all at the same time. It turns off every single safety feature of my vehicle. One time I was driving and my abs light came on and off quickly as if it were stuck and the car started to pull me off the road as I tried to accelerate. I was told there may be a software issue with my vehicle and that they would take months to fix it if they can. I am concerned for my safety at this point.

See all problems of the 2023 Kia Motor Sportage 🔎.

I have had no accident. In my opinion the 2024 kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key . There was an auto opener on the 2023 but not this model . . Unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it . I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. Made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. Now they want me to pay for this ? it is a fire safety hazard. They need to make this right! cars have had a way to get into the rear on key and from inside for 20 years now please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it. If this was a standard feature on the 2023 then it should be on the newer cars . . It is all about money and not our safety. Why would you take a feature this important off a vehicle?.

Dash resets and you loose instruments for a few seconds. When they come back they are inaccurate. This has happened many times and have had the car to the dealer twice who cannot replicate the issue. Warning lamps did illuminate for a second then goes away. Vehicle has had less than 300 miles on it when this first started.

While driving on a highway at approximately 5:00 p. M. , a loud explosion occurred. My husband said it sounded like we were shot. Once we pulled over, we discovered the panoramic sunroof had exploded. We immediately pulled off on the nearest exit and drove the car right back to the dealer. While my husband drove the car, I researched sunroof explosions and found several complaints of other kia cars with panoramic sunroofs that had exploded. Upon arrival at the dealership, the service department was closed, but we were able to bring the car inside the garage since it was raining. There was no impact to the sunroof and no bridge where something could have fallen from it. The broken glass looked like it had exploded outward like a volcano. Shattered pieces of glass were scattered on top of the cloth covering but most pieces must have flown off the roof during driving. A saleswoman made a ridiculous claim that the explosion could have been caused by hail. It was 55 degrees out. Another salesman made a comment that it could have been some kind of combustion or that something fell on top of the sunroof (like a meteorite fell from the sky while driving?). Now, the following morning, kia (a man named walt) is claiming something hit the sunroof, "pictures don't lie", and they will not do any work on the car until my insurance company is contacted and an appraiser comes to look at the damage. We also took pictures and do not see that an impact occurred. No other cars on the highway at the time the sunroof exploded were impacted with their driving or even pulled off the road, so I cannot imagine kia's claim that "something hit the sunroof. " no other cars were impacted.

[xxx] the vehicle was driven approx. 20-25 miles and parked at a local grocery store in front of the propane tanks. No warning lights came on. Regular maintenance on vehicle. The vehicle caught on fire and was extinguished by the local fd. Total loss. Case filed with kia to request an investigation however no timely response. The vehicle is at the insurance auction yard now and we are waiting on guidance for an investigation regarding the start of the fire. No guidance given and insurance would like to settle the claim, however we would like to know why/where the fire started. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2020 Kia Motor Sportage 🔎.

Drivers side roof drip molding trim on roof detached and flew off of car while driving on interstate.

See all problems of the 2021 Kia Motor Sportage 🔎.

The front passenger side locking latch is getting stuck when trying to unlock with the key fob. It has to be opened manually from the inside for the door to unlock.

See all problems of the 2017 Kia Motor Sportage 🔎.

Sudden strong hot fire smell out of nowhere. Immediately looked at my c to h gauge. It was not on c yet not all the way on h. I immediately looked for smoke/fire from vehicles in front of me as I have seen semis and diesel trucks appear or actually on fire while traveling. No more than iook I up and look back down at the gauge which was now over halfway now closer to h, smell was stronger and smoke seen seeping through my instrument dashboard and honestly I was having a brief moment where it didn't seem real (between military trauma and fear of burning up in a vehicle). I was right at a stoplight so very quickly smoke started to engulf my engine hood coming out of all sides and I felt it was about to explode as quick as the smell and clouds appeared. I took an immediate left turn and quickly pulled into the parking lot near and immediately got out and called 911. Someone seen it up in smoke and told me he thought it smelled like a fire. I informed him 911 was coming. Two fire engines showed up along with ems & police along with about 3 non fire engine volunteers. As I turned the vehicle off immediately prior to 911, the smoke started to subside outside of the vehicle. A firefighter in charge informed it was a fire risk/hazard, do not turn on and to contact kia right way to report. . . Have towed. I have been informed there was huge amounts of oil loss at one time, engine leak concern involving an oil feed tube. I was informed by dealership that so much oil spilling out that a fire could have started if it did not. Firefighters showed sprayed oil to the back of the vehicle under hood that should not ever be there and recommended to not drive.

See all problems of the 2018 Kia Motor Sportage 🔎.

Vehicle mpg does not match estimated mpg statement on sales sticker. This has been a consistent problem from date of purchase. Dealer and car manual claim it would improve gradually. It has not. I think they over estimated mpg and/or the milage calculator is defective. I have been to dealer 3 times, they do not make records of my concerns and tell me that 5 mpg off is normal. I have wide fluctuating numbers from the display whether running on battery or gas.

This deals with auto locks on the vehicle. The doors are supposed to lock when the vehicle is put in gear, and unlock when it is put in park. That happens most of the time, perhaps 75% of the time. When it doesn’t work properly, the doors remain locked. Passengers can get out, but unopened doors remained locked, and if you try to reopen a door from which someone just excited the vehicle, they will find that the door is locked, and they can not open the door. This is mostly an annoying situation, but it could be life threatening under the right circumstances, such as a child in the back seat needing to be removed in an emergency situation. Both the salesman and the service department told me that a lot of owners have reported this problem. When I called kia’s 1-800 customer support, they know nothing about the problem. Additionally, a quick internet search confirmed that it is widespread. I have had the vehicle to the dealership four times for repair. The first three times, the service department said they couldn’t do any repairs because the problem did not duplicate for them. The fourth time, I drove into the service bay, got out, and all the doors were locked. Not good enough, even though it happened right there and was easily verified. They said they had to remove the door panel, hook up some piece of equipment, and then have it happen. Well, it didn’t, so they did nothing. They said that kia will not repair it without it happening while hooked up. Obviously, their warranty is a joke, but it goes beyond that, as this is a potential safety hazard.

The infotainment screen remained blank while in reverse. I wasn’t able to detect pedestrians or objects while backing up. After driving less than a mile, the infotainment screen started to work. After stopping at a stop sign, an “air flap warning” light appeared, then the vehicle stalled shutting completely off while in drive. It cranked after the 3rd attempt. We returned home and parked. Around thirty minutes later, the car would not start and my brother had to boost the vehicle, but we decided not to drive it. The vehicle stalled last week while making a left turn into oncoming traffic, but the dealership stated that they could not duplicate the problem!.

On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto cox rd in evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, abs, lane departure, seat belts, auto hold, and other symbols not understood. On the second attempt, the vehicle restarted and more warning symbols appeared as soon as it was put in drive. The vehicle was shut off and restarted again with no warnings. We proceeded and drove it to kia of evans for service. The service rep reported that the vehicle was driven 5 miles and they were not able to duplicate this issues. The infotainment screen has blanked out several times since purchase and this is the second time the vehicle has stalled at a traffic light. On this incident, this could have been a traffic situation turning left and losing power into oncoming traffic.

Sunroof shattered while driving down the interstate.

On November 8, 2024 a large oil leak was noticed where the kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by aaa to a local kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148. 94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many kia vehicles and others have had this same oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.

The ecu malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told kia service department about it but they weren’t to concerned and said they would look at it at my first service appointment.

My sun roof just exploded and shattered everywhere! it could’ve caused me to wreck with my 4 month old I thought someone shot at us! there was no reason at all for this to happen.

The engine shut completely off after stopping at a traffic light with a message “auto stop not working. ” there was another message, but I wasn’t able to capture it due to trying to restart the vehicle in the midst of traffic. The engine restarted after two attempts.

Panoramic sunroof shattered while driving - there were no rocks or falling objects.

I was driving on the 99tollway about 70mph and I heard what I can only describe as an explosion sound and when I looked in my rearview mirror I saw glass flying from my car. My panoramic sunroof exploded, leaving a large hole in the middle of the sunroof. There were no car around me thankfully and nothing struck my car prior to the explosion sound. No sensors went off in my car and my car did not alert me that there were any issues with the roofing system.

1) vehicle is burning oil and engine is overheating quite fast. 2)vehicle has stalled or shut off on its own during use 3) kia dealership refused to address the specific issue due to car being out of warranty because of the mileage. They also wanted to run different tests not directly associated with the issue; wants to do trial and error which is only creating a humongous bill for the customer. 4) insurance was contacted and currently awaiting instruction at the present time this form is completed on September 14, 2024 11:35 am mst 5)no warning lamps or messages appeared. Only found out about initial issue when vehicle was taken in for yearly inspection in accordance to state laws for tag renewal at a local pep boys. The mechanic informed me that my vehicle had an engine recall, the vehicle is burning oil drastically, and that the vehicle will need a new engine. After this and kia refusing to do anything, all my vehicle issues became worse(April 2024-present). I must put oil every 1k miles now presently. I revisited oil changers multiple times for a top off before it was even time for an oil change. The mechanic also made it so my oil would burn slower but it did not work.

Dear NHTSA defects and recall team, my name is [xxx] , and I am writing this email along with my wife, [xxx] , to report a serious safety issue with our 2023 kia Sportage. I am writing to bring a serious, ongoing vehicle safety issue involving a kia Sportage to your attention. My family and I are facing repeated, hazardous malfunctions with our vehicle that have led us to fear for our lives, as well as the safety of others on the road. Since mid-September, our 2023 kia Sportage has experienced sudden, unanticipated shut-offs both while parked and, most dangerously, while driving. During these incidents, the brake pedal becomes completely unresponsive, hazard lights fail to activate, and the vehicle is left stranded and inoperable. Most recently, while driving in traffic, the car shut off without warning, leaving us in an extremely vulnerable position. These repeated failures could lead to a catastrophic accident, especially considering we often travel with our [xxx] child in the vehicle. Despite notifying kia and seeking assistance from their customer service team, the issue remains unresolved, and their response has been unacceptably slow. Given the severity of these malfunctions and their direct impact on public safety, we respectfully request your support in addressing this matter. We believe kia has a responsibility to ensure the safety of its vehicles and to take immediate action when serious safety risks arise. We request that the NHTSA investigate the issue and consider any necessary recalls or further action to ensure public safety. We would appreciate any guidance or assistance your office could provide in helping us resolve this life-threatening issue. Sincerely, [xxx] and [xxx] [xxx] | [xxx] kia Sportage x line awd [xxx] purchased date: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving down highway, roof molding came loose and started to bang against the roof by flopping.

Engine is seized due to overheating.

See all problems of the 2013 Kia Motor Sportage 🔎.

There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with kia service rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or even make a sound although the air conditioner and radio would work. I had to get the vehicle jumped off to drive it to the service department. After the service rep checked the battery, they couldn’t find anything wrong and stated the battery was o. K.

I lost power and was sandwiched between semis and as I was going over one of the mountains, I went from 70 mph which was the speed limit at the time down to 45 to 50 I mean I couldn’t keep the speed. It was sudden with no warning and also had this happen on previous occasions which was reported to kia. It caused road rage from drivers and also almost multiple accidents over time. I thought at one point I was going over the side of the mountain that didn't have guard rails due to sudden slow down and no where to go and semi behind me. Ended up with a new waste gate.

Kia has a problem with window motors and regulators why is this not a safety issue. The car made in 2015 and 2016 which is this 2017 model apparently has this issue they sent out memos to dealers yet are charging people to have them fixed. This is the second time I had the motor replaced in 2021 on this very window but it was under warranty then. This should be a safety issue and be addressed.

I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.

All the windows in the car do not go up and down, I can hear the motor moving but no movement with the windows. Started with the rear passenger window, then front passenger, followed by rear driver and ultimately driver window.

The infotainment system has bubbles, and it interferes with touch screen process. I have seen lots of people that have different kia's that have the same issue. This should be considered a recall due to how so many kia's that have the same issue.