Table 1 shows one common service brakes related problems of the 2020 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
Oil leak that I’ve put so much effort in getting fixed or replaced and nothing is working. The seat belts suck. The seats are ripped.
The brakes are very spongy all of the sudden, making it very difficult to stop quickly. This is a major concern considering how many people are having this issue.
When I brought my car into the dealership to fix the open recall on the sest heater and get it serviced, the dealership did their multipoint inspection and discovered that with just 37950 miles, the rear brake pads and rotors need replacing. The front pads were at 6mm and the rear pads were at 2mm. They informed me that they recommend replacing the pads at 3 mm - at 2mm it is unsafe to drive. As, it is unusual for rear pads to wear before front pads - we suspect that there may be an issue with the parking brake not fully disengaging.
The braking system on the car is failing, the brakes are spongy and require to be pumped for the brakes to work securely, and occasionally the brakes would fail completely. The car has been taken to the dealer three times and ask for the problem to be repaired, I was told the brakes were fine it's just electronic braking system but I was feeling. I did have a mechanic check the brakes and was told the problem need to be repaired by the dealer it was a dealer's problem.
My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the rpm revs high and low. The kia service dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The emergency brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.
On Friday 5/10, my vehicle began failing to brake after being in traffic for about 45 minutes. I had to punch the brake with my foot, hitting the floor, and it would continue to roll. It was towed to courage kia in gastonia on 5/12. On 5/14, they identified an issue with the hecu. Since then, they have been “running tests” with engineering to try to identify the issue. However, I’m seeing years of these complaints online and this can’t be the first time this has happened. I do not have any paperwork yet, because nothing has been done. There were no warning lights on in my car. It is currently available for inspection at courage kia in gastonia.
While driving and attempting to brake, the brake pedal was completely unresponsive. Slamming on brakes did nothing, and I could not stop the car. I just kept steering, with traffic all around me. About 15 seconds later the vehicle finally came to a rolling stop. It was extremely frightening and dangerous. The car had random lights that would flicker on and then off the dashboard when you started it, but then nothing. We had an appt at kia to address, even though they weren't coming anymore. Roadside assistance took to the dealer, who confirmed that it was a wheel speed/brake sensor, and so car brake would not work. It was not a recall at the time though. We paid $1500+ to repair it all, and months later the real for that exact issue came out. Submitted the reimbursement form to kia, and despite following up several times, it has been several months still not reimbursed.
There have been several times over the last couple of months when my car brakes on its own. I have not had any "extra" features on such as cruise control or lane assist. I have been driving 70 mph on the highway, my car suddenly brakes, and then I am unable to accelerate. It is absolutely terrifying. We called our nearest kia dealership after the second time and they told us to get a car wash and since it hasn't been consistently happening, they wouldn't be able to re-create it or fix it. We have been going out of our way to keep the front sensor, and it still happens. I worry that I will be driving on the highway (again) when this happens, and the semi truck behind me won't have time to adjust to my sudden, and unwanted, deceleration.
The contact owns a 2020 kia Telluride. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to immediately stop. The vehicle was taken to the local dealer who replaced the brake pads. After retrieving the vehicle, the failure reoccurred. During the failure, the abs warning light illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted. The failure mileage was approximately 73,000.
The all wheel drive and antilock break are not working. Also, the dashboard has no indicator lights on and the diagnostic app says nothing is wrong. So the computer system has failed too. This is an all wheel drive kia Telluride with less than 15,000 miles. It all started this snow season, when there is the least bit of snow or ice we have no control of the vehicle. Our 2 wheel drive prius handles better. This resulted in my wife losing control on a roundabout and hitting the curb, which in turn damaged the a tie rod and alignment. We were lucky she was driving in our neighborhood, just 1/2 a mile from our house and was driving slowly. The vehicle is no longer safe to drive. It is currently being serviced at a kia dealership. At this point the service provider says there's nothing wrong with the awd and the antilock breaks because the computer's is telling them it's fine. Service person is blaming it on the ice however at the time of the incident there was snow and slush. I and my oldest son have also driven it recently and noticed the same issues as my wife when driving in snow. We didn't take it in because the app says the car is fine. Initially thought maybe we had accidentally pushed a button that deactivated awd, but further reading indicated awd is always on. The initial plan was to address the way it felt driving it in snow at next oil change (which was due in about 100 miles) but we trusted the computer system.
The 2020 kia Telluride was purchased with the "tow package" which included "self-leveling" rear shocks. The self-leveling rear shocks failed early and has created a safety concern with braking/handling/steering in addition to comfort in ride. Concern with the shocks began around 60,000 miles (roughly Jan 2023), but there was no indication of shock failure or leakage. Our independent service center/mechanic told us the shocks looked fine and that typically shocks should never fail this early. We just assumed the ride was rough and even after replacing tires, the ride never improved. As it progressively worsened, the local certified kia dealership has now inspected and verified that both rear shocks have failed (leaking and rusting) and that the ride is unbearable (the vehicle is over 77,000 miles now). I believe the vehicle is unsafe to drive in its current condition and though it is out of warranty for this repair, we are having the dealership replace both rear shocks. Over the course of the past 17,000 miles, braking, steering, and cornering have certainly been compromised due to this early shock failure, putting me and my family as well as other motorists at risk. There were not any warning lamps or other obvious signs of wear other than riding in the vehicle. The ride left most passengers feeling ill, with headaches from a very rough ride even on smoot concrete.
At a little over 63000+ mileage my vehicle's alternator have gone bad and now sitting in the shop for repairs that are not cover by my warranty because it was a little ove 60000 mileage. On the day my alternator gave in, I was on the freeway and all my hazards lights were lit. The steering wheel stiffen and it was hard to drive, I try to pull over and the vehicle went dead in mid freeway. All blinkers and lights were no longer working too so I was in the mid of a freeway at night in the dark. For all I know someone couldve side swipe me or crashed into me with the sudden power loss. I've only have this supposedly new car off the lot for 3 years with only 63k mileage and the alternator is bad already and drained my whole battery.
While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 mph I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a kia dealership. Where it is available for inspection. The error codes on the ecm indicate that the right rear abs speed sensor has lost communication. I do not know if the component has been inspected by kia. When the failure occurs the bcw light goes on, the abs light goes on, the master warning light goes on, the electronic stability light goes on, and the auto hold lights amber. The dealership has reviewed the codes on the ecm which follows: abs/esc(+epb) 2 codes 1. C121102: wheel speed sensor rear-rh invalid/no signal 2. C121002: wheel speed sensor rear-rh range / performance / intermittent integrated body control unit- bcm 1 code 1. B121200: front center right sensor fault integrated body control unit- smk 1 code 1. B121200: front center right sensor fault integrated body control unit- tpms 1 code 1. B121200: front center right sensor fault psm (power seat module) 1 code 1. B163700: system not initialized bcw (blind-spot collision warning) 2 codes 1. C169381: esc signal error 2. C167581: signal wheel FL or wheel fr or wheel rl or wheel rr not valid mfc (multi function camera) 1 code 1. C186286: invalid signal of scc scc (Smart cruise control) 3 codes 1. C121181: wheel speed sensor rear-rh invalid/no signal 2. C136081: esp irreversible error 3. C174181: esc-not available vsm (check esc) 4wd control 1 code 1. P183000: clutch torque tolerance lower limit.
The contact owns a 2020 kia Telluride. The contact stated that while the engine was idling and the brake pedal was being pressed for approximately 3 minutes, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a nearby snow plurer, lamp pole, and house stairs. During the incident, no injuries were reported. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Inside brake pad on drivers side rear separated from the metal backing plate. Other pad is hardly used and other side is not worn. This caused difficulty stopping and a grinding noise from the left rear of the vehicle.