Table 1 shows one common service brakes related problems of the 2023 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
I was driving on the service road of the freeway, driving approximately 40 mph when my main screen started flashing warnings. I was only able to catch 2 before the screen shut off. One was saying front collision sensors not working and the other said side sensors not working then the screen where the radio was went black. Then my brake pedal locked up, the car lost all power steering. The car started to just roll and I was able to pull into a side parking lot and the car died. I was not able to start the vehicle and called roadside assistance and had my vehicle towed to the car dealership. This was during rush hour traffic with multiple vehicles in the road. I was terrified as my vehicle was slowly starting to stop moving and there were multiple cars surrounding me while I lost all brake function and power steering. At the time of this report, the service department at my dealership was closed and will call them in the morning. The tow truck left my vehicle there as it is inoperable. From the time I noticed the warnings on the screen to when my vehicle came to a complete stop was about 2 minutes.
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [xxx] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
After driving through snow and letting my Telluride sit in the garage for a few days before driving it again, when I put the vehicle in drive and attempted to leave my garage there was a loud clunking noise and the vehicle didn't move for several seconds. I have also noticed that the automatic emergency brake will engage if the vehicle is in neutral and the driver's side door is open. How would you be able to load the vehicle on a flatbed truck if it was in an accident? a.
Vehicle has warnings for epb and lane assist along with active recall for roll away. Cruise control does not work as well. Wheel jerks out of your hand while driving has been to appointment 7/1 in which vehicle was not repaired. Dealer claiming they had no record of a “diagnosis appointment” new appointment set 60 days out.
Snow mode caused the vehicles accelerator and brakes to be unresponsive after stopping to turn. Kia could not duplicate the issue through service inspection and test drive. Since no alerts or sensors were tripped they ignore the safety concern. This major safety issue is is very very common problem among Telluride owners. A simple google search will reveal hundreds of complaints. Note: a child was in the vehicle and this occurrence happened along an interstate with poor visibility and snowy road conditions.