Wiper problems of the 2020 Kia Motor Telluride - part 2

My wife and I purchased a 2020 kia Telluride in November of 2019. A few weeks after we took delivery we received the attached letter dated 12-9-2019 from kia stating there may be an issue with the windshield cracking and that they would replace the windshield if this happened. This did happen and kia replaced the windshield on 03-26-2020 at no charge as they had stated in the letter we received. On the morning of 6-5-2021 I moved the Telluride out of the garage to the driveway, when I went to move it back in a couple of hours later the windshield was cracked across the drivers field of vision. We called the dealership (moritz) and made an appointment for 6-22-2021 (we were on vacation from 6-9-2021 until 6-19-2021) to have the windshield replaced. After the windshield was replaced we were told it would be $868. 31 (invoice attached), the moritz kia service manager (joby spradley) told the service advisor (trai chavez) to inform us that he had checked with a ‘kia representative’ and kia would not pay for replacing the cracked windshield even though the windshield cracked while the vehicle was sitting in our driveway. The letter we received did not state that kia would only replace the windshield one time. We shouldn’t have had to pay a for manufacturing / quality issue.

I have had the windshield cracked three times since the vehicle was delivered 14 months ago. Kia acknowledges the issue but has not provided a true "fix" for the problem and now has indicated they are not responsible for replacements but to contact my insurance carrier. The cracks come immediately following an impact with a rock or debris and spread immediately after impact so the repairs cannot be made. I had my first one replaced using insurance and kia replaced the second one but now refuses responsibility. It is odd they acknowledge the issue initially and say they will provide a remedy one time but do not have any resolution to cure the original problem that the windshields have either a quality or an engineering defect.

I was traveling on a highway and a rock hit my windshield. It left a spot near the rearview mirror, but no cracks. Then 2 days later I have a crack going across the middle of the windshield. Within another 4 days, the crack is now almost across the entire length of the windshield as well as up to the top of the windshield. I've had other vehicles get dinged with rocks but never had one crack this quickly or continue to spread day after day even when it is just sitting in my carport.

My Telluride all of a sudden has chips all over the windshield never notice anything hitting the windshield that will cause all this chips.

With less than 7500 miles on my Telluride, I have 3 small chips on my front windshield. Last chip was yesterday has developed a small crack.

I woke up today to an odd shaped circular crack and subsequent spidering out of the windshield of my Telluride. The crack is quite low nearly under the top of the hood and I have no idea how it happened. After reviewing articles I discovered there is a class action lawsuit against kia for defects to the windshield so I thought it best to report it. The crack was not there when I last drove it 3/26.

I purchased my 2020 kia Telluride on 10/16/2019. A couple of weeks letter I was sent a letter from kia 'gifting' a replacement windshield due to some consumers experiencing defective glass that just breaks for no reason. Early January 2020, my windshield spontaneously cracked while just sitting in my driveway. Kia replaced it. Now 14 months later, the replacement windshield did the exact samething!!! the car was just sitting in my driveway. I live in charleston SC and we have not had any extreme temperatures. This is ridiculous and unsafe.

On 3/23/21 I was in motion when I saw a small chip in my windshield after an hour it being stationary it grew to 7". By the end of the day still stationary it was half way across my windshield. I called my nearest dealership and the earliest appt. Was 3/31/21.

Our windshield cracked and the dealership is refusing to replace it without charging us over $1300.

Windshield cracking even after repair.

Something small flew up and chipped the windshield on the service road going 45 mph. No cracks just a chip.

I was driving at maybe 40-45 mph on Friday morning and heard a *ping* as a piece of road salt (I assume. . . We had a lot of snow this week) hit my windshield on the passenger side. I didn't see any damage to the glass at the time nor on my commute back home. When I parked in my driveway, I noticed an 8" crack in the windshield. Super surprising. . . And aggravating. There must have been a very tiny chip from that morning's "ping" that further cracked. . .

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

With winter coming on the vehicle is being driven in night time conditions. The factory window tinting interferes with the ability to see down the road effectively as the top part of the window is dark at night. .

Came out of my home this morning (12/9/2020) to find a large crack in my windshield stemming from a small chip. I'm the only driver and encountered nothing on my drive to or from my destination to result in something like this. There is nothing near where my vehicle is parked to result in something like this either. I bought the vehicle at the end of June 2020 and my driving is minimal.

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood. This car is crap. . Rear seat folds up when sitting on it and I am repiadmy told they don’t see a problem. Seats are not electric in the rear. This has a feature of an auto close from the back for loading. And it is triggered when my kids sit in it. Only the right rear captains chair.

My wife was driving and said that all of a sudden a crack appeared that came from the passenger side almost all the way into he field of view. After inspection, I do find a very small (smaller than a pin head) chip. She never recalls hearing something hit the vehicle.

While driving on the interstate this morning, I heard a small rock hit the windshield. It left a pit that starred out to about the size of a dime, I figured I would call a glass repair shop to repair it in the morning. I parked the car and after sitting for about tow hours the small rock chip turned into a 2 foot crack across the entire windshield. I have a letter from kia which states that they will replace the windshield for free as there is a known issue with the front windsheild. I am hoping that they have better replacements as this shouldn't have cracked so easily or as badly as it did.

I recently had taken my first road trip in my new vehicle and was traveling on the highway. A rock hit the windshield and caused a crack to go from one side of the windshield to the other side. I have never seen a windshield crack so easily on a vehicle. I contacted my insurance company. I should not have had to pay $500 to replace a whole windshield when I have not had the car for long at all. I love the vehicle but if this is something I have to look forward to then I'm not sure about that. Kia should look into this issue.

Windshield chips very easily, one chip from a small rock caused the entire windshield to crack from the drivers side all the way to the passenger end of the windshield within an hour. I've had plenty of rocks hit cars in the past, this rock was not large enough to have caused this kind of damage.

Purchased kia Telluride awd new in oct. 2020. Cracked formed in windshield overnight without driving. After further investigation I noticed over 40 pit spots in the windshield glass.

Windshield is chipping extremely easy during normal highway driving. Within 2 months, three significant chips with one of them cracking.

10/25/2019-the front windshield was hit by something while traveling on the highway. I inspected the windshield and did not find any evidence of damage. The next morning there was a long crack in my windshield. I contacted kia and was informed that this was not a warranty issue and would not be covered. The windshield was replaced with a kia replacement windshield by safelite. The cost of repair was $1,540. 43. A claim was made and paid by my insurance carrier aig. A few months later I received a letter from kia acknowledging that there was an issue and the cost of the repair would be paid for by kia. I contacted aig and let them know, but to my knowledge, aig has not made a request for reimbursement. 8-10-2020 my replacement windshield was hit by a small object while traveling at highway speed. The window immediately developed a crack that continued to expand as I drove. The break happened yesterday. I took the vehicle into a kia dealership and have filed a claim. I am waiting for a decision and a replacement windshield. In the meantime the crack is continuing to grow and is now 24' long and growing. It is my understanding that kia is going to pay to replace the windshield, but my service advisor told me that kia would not pay for any additional replacements. Note both incidents happen on the way home from my weekend house on us-59 north.

Windshield has many chips. It seems that more than other vehicles I have owned. Telluride only has about 13,000 miles and I get sparkles on the windshield when driving in the sum from all of the small chips. Car only driven on the highway on seldom trips from los alamos to albuquerque. I now see why they do not cover the windshield on warranty or extended warranty which I purchased.

7/29/2020 driving on highway, semi drives by and a rock hit my windshield, right in the middle, it did some pretty good damage, I drove straight to my insurance company by the time I had arrived there it was splintering everywhere, my agent came out to look at it and he could not believe the damage to the windshield from the rock. , my husband and I have only had the care for 3 months. I have been researching for a new windshield and came across this website so I thought I would reach out to you all since I am still trying to find a replacement windshield.

Tiny chip from pebble in bottom corner is now cracking totally across the windshield in 1 day.

While driving on the interstate a small rock hit the top of my windshield. The next morning I a cracked that spread across my passenger side. The crack continue to spread over the next days. Now it reaches all the way to the side. I have only had my kia for about a 1 1/2 months. I have had a rock hit my windshield in other vehicles and never had a windshield crack like this. It sucks because I really like the Telluride. Hope they make a better windshield soon or a recall.

My windshield cracked while I was driving 20 mph going to the grocery store that is located 2 blocks away from my house, it started with a small crack and by the time I was done with the shopping the crack spread to 2' attached please find pictures showing how the windshield looks.

Small pebble hit windshield over 6 months ago and immediately cracked all the way across the windshield. Making it hard to see. Didn't have any time to have chip replaced, again crack spread immediately. Driving down a city road at 30 miles per hour. Going on line I noticed that kia has had windshield replacement covered but not for my vehicle???? why not?? windshield is still inferior to any other windshield I have had in other cars. Is this a design flaw that is putting too much stress on the windshield thus causing a slight chip to crack immediately?.

I purchased my kia Telluride sx in June 2019. I have approximately 12k miles on the vehicle. A few days ago, while driving on the highway with the flow of traffic, I changed lanes with a small car (Honda civic or equivalent) about 5 or more car lengths ahead of me. As I completed my lane change, a pebble hit the windshield near the passenger a-frame, about 3/4 of the way up. The pebble must have been small as we were on the main lanes of the highway, and there were no commercial vehicles around. The pebble made a small impact point, and a near-immediate 6-8 inch crack. The outside temperature was approximately 95f to 100f. Over the next 2 hours, the crack grew quickly to around 30 inches across the middle of the windshield, towards the driver side. It has continued to grow a few inches a day, depending on how much the car is being driven and I suspect that hot outdoor air temperatures increase growth. I notified my local kia dealer about the issue and also informed them of the corporate guidance sent out from kia in November 2019 about this issue to provide goodwill replacements to Telluride owners. They were aware of the guidance and agreed to replace the windshield at no charge to me.

Vehicles windshield has multiple chips and cracks. Windshield was hit with small rock leaving large bubble and cracks in the glass. A week later a small rock hit my windshield leaking a small chip. A month after that it happened again with even a smaller rock. All damage occurred while driving the vehicle in town going under 50 mph.

I have had my kia Telluride ex 2020 for the past 4 months. On month 3 its windshield cracked while driving on right lower side and cracks started to quickly expand needing to replace the windshield through insurance and paid 500$ deductible. I never anything hitting the windshield at that time. Again just a few days ago in month 4 of ownership windshield glass has chipped from two places. I never saw or heard anything hitting the glass while driving and I am the only driver.

I was driving on the highway and heard a fairly quite noise, looked up and there was a quarter size, bullseye crack in the windshield which quickly grew to a 3 feet and growing crack.

Shortly after purchasing our Telluride a small rock was thrown up by a vehicle in front of us on the highway and it chipped our windshield. I have never had a chip in a windshield before.

One month after purchase, my windshield crack for no apparent reason. I noticed a small linear crack along the center bottom of the windshield after it being parked in my driveway overnight. Within hours the crack spread along the entire glass. Kia repaired it under the good faith warranty but I had to wait 3-4 weeks for a windshield to come in, having to drive it like that in the meantime. After they removed the windshield and inspected it, they could not find any kind of impact mark. One month after repair, a very small piece of debris hit the windshield while I was driving (aprx 40-45 mph) and caused a small circular chip that could have been cured with resin to prevent it from spreading. However, within 15 minutes the chip continued and spread in 3 linear cracks. By the next day the crack ran across the entire windshield and now the windshield has to be replaced, again. Aside from it being annoying and costly to fix, I feel unsafe driving the vehicle feeling like the windshield could completely break on me while I'm driving.