Table 1 shows one common seat belt related problems of the 2021 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
The seat belt buckle in the driver position is failing to latch. It has to be pushed in multiple times in a row and very hard to get the seat belt buckle firmly latched. There has also been more than 1 occasion that I have been driving and all of a sudden the seat belt unbuckles and my seat belt not buckled light and dinging goes off. So it seemed it was fully buckled, but was not. This would be horrible if it unbuckled in a crash! this issues has been ongoing for about 2 months.
After warranty work was performed on my kia Telluride at an authorized kia dealership, I discovered that the rear driver-side seatbelt had not been bolted back down. It was completely loose and hanging under the seat. This means my family could have been driving with no seatbelt protection at all. This is a serious safety failure and clear negligence. A seatbelt is one of the most basic, life-saving components in any vehicle. For a dealership to return a car to a customer without confirming all seatbelts are installed correctly shows a complete breakdown in safety inspection and quality control. When I contacted the dealership, I received no apology, explanation, or acknowledgment of responsibility. No one followed up or offered to inspect the vehicle. I also contacted kia America customer relations, but I have not received any response. If such a fundamental safety step can be missed, I am extremely concerned about what other oversights may occur during kia service work nationwide. This situation should be formally investigated by the NHTSA. I’m requesting a full investigation into kia’s service procedures, technician training, and inspection protocols to ensure that no other vehicles are returned to customers in unsafe condition. Please treat this as a formal safety complaint. A loose seatbelt is not a minor error, it’s life-threatening negligence. I want this fully investigated and documented under my VIN, with confirmation of corrective action. My family’s safety, and that of other kia owners, depends on it. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
After sunroof repair seatbelt no longer functioning. Track seemed stuck so unable to retract seatbelt. Dealer said they had to take seatbelt apart for sunroof install and they didn’t put it back correctly. Took 2 days for repairs to be completed.
The driver seatbelt screw came out from the wall at the base of the car. The seatbelt was no longer attached to the car. There was no previous damage or accidents to the seatbelt and the car has few miles on it. Kia towed it to the local dealership where they stated it “just came loose” and stated “it likely wasn’t fully tightened at the manufacturing plant. ” they tightened it and said it was fine. They found no reason the bolt failed and gave no guarantee the bolt would not fail again. There was no warning or indication that the seatbelt was faulty prior to it coming out of place. It’s lucky it happened in a parked position and not in an accident. I’m deeply concerned the bolt or the where it connects to the car is indicative of a deeper issue such as faulty connective components.