Table 1 shows one common seat belt related problems of the 2024 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 kia Telluride that have not been properly addressed by either the authorized dealership or kia corporate. Issue #1: front bumper sensor / mounting bracket failure the front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: unrepaired safety recall – door belt molding I brought the vehicle to an authorized kia dealership (fred beans kia of langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Despite multiple attempts to obtain clarification and direction from both the dealership and kia corporate customer care, I have received no clear confirmation of recall completion, no resolution of the sensor bracket failure, and no assurance that my vehicle is safe to operate. These unresolved issues raise serious concerns regarding: •the integrity and functionality of safety-related sensor systems •proper execution and documentation of safety recall repairs •manufacturer and dealer respons.
I am writing to bring to your attention several safety issues with my vehicle that have not been addressed despite my previous attempts to have them resolved. The first issue concerns the brake system on my vehicle, specifically the brake failure that I have been experiencing. The brakes on my vehicle are not functioning properly, and as a result, I have had multiple instances of brake failure which have put not only my safety but the safety of others at risk. Despite bringing this issue to the attention of your team, the necessary repairs have not been carried out, and the problem persists. This is extremely concerning as the continued malfunction of the brakes poses a significant threat to the safety of both myself and other road users. I urge you to take immediate action to rectify this issue and ensure that the brakes on my vehicle are functioning correctly. Furthermore, I would also like to highlight another safety issue with the seatbelt system in my vehicle. There have been instances where the seatbelt, the third row seat and passenger seat, fails to latch properly sometimes. I have personally experienced difficulties with the latching mechanism and have had to pay for the third-row seatbelt to be fixed as well. Given the critical role that seatbelts play in ensuring the safety of passengers in a vehicle, it is imperative that this issue is addressed promptly to prevent any potential accidents or injuries. I request that the seatbelt system in my vehicle be thoroughly inspected and repaired to ensure that it is functioning correctly and reliably. I trust that you will take the necessary steps to address these safety concerns promptly and effectively. Failure to do so not only compromises my safety but also places the lives of others at risk. I appreciate your prompt attention to these.
Am the owner of a 2024 kia Telluride, VIN [xxx] . This is the 2nd Telluride we have and total 3rd kia we have. I am writing to formally report a design defect in the rear seatbelt system that poses a serious child passenger safety hazard. In the second row, where my child’s car seat is installed, the seatbelt buckle is positioned extremely low and close to the seat base. This placement makes it nearly impossible for a child to buckle themselves in and causes delays in securing them quickly. In emergency situations, this design could also prevent a child from unbuckling themselves promptly, creating a serious risk if rapid evacuation is needed. Both in everyday use and urgent scenarios, this flaw can lead to improper restraint or dangerous delays in ensuring a child’s safety. I called kia consumer affairs on Tuesday August, 12th 2025 case # [xxx] and was told there were no available solutions or suggestions. I am not satisfied with this response, as this is not a matter of convenience but of safety compliance and proper usability for child passengers. As a loyal kia customer, I expected a resolution or at the very least a clear commitment to investigate this issue. I am requesting that kia: document this as an official safety complaint. Inform me if there are any existing technical service bulletins, engineering reviews, or pending design changes related to this issue. Provide an explanation of how kia intends to address this safety concern for current and future Telluride owners and particularly to me as I have a 2 year lease. I am also submitting this report to the national highway traffic safety administration (NHTSA) so it is on record for investigation. Photos and video of the defect can be provided upon request. Thank you for your prompt attention to this serious safety matter. Sincerely, information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
3rd sear buckle rh - 3rd row rear bench right side rear passenger seatbelt anchor/buckle assembly (right of 3rd position) is damaged when rear seat is in down-folded position and soft length of seat buckle has slipped back under rear back rest. Receiving buckle is being crushed when seat is in folded position - kia dealer argues misuse by customer - but fault is with manufacturer as rear buckle can slip below elastic tether because there is no stable anchor length between fixing bolt and tether point. Result is that seat buckle coupling becomes crushed when seat is in folded position. Part replaced with k 89843 s9510wk.
The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a kia dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.
Incident 1: seatbelt was fastened as I returned from picking a child up from school. As we turned into our driveway my seatbelt unlatched unexpectedly. In addition, none of the warnings sounded that typically notify you when someone has taken off their seatbelt prematurely. Incident 2: I was pulling onto a main road from a side road when my seatbelt unlatched. None of the safety warning sounds came on. In both situations there was nothing near my seatbelt that could have accidentally depressed the button (and if there had been there should have been a seatbelt warning). Both incidents occurred close to or as I was making a right turn at slow speed.
The bottom bolt that attaches the second row driver side seatbelt to the side of the car came loose and fell out when a passenger tried to buckle up.