general problems of the 2022 Kia Motor Telluride - part 1

I was driving down the highway at 73 mph and the sunroof shattered sending glass into the interior of the car, onto me, and into my clothes. It sounded like a gunshot and was terrifying.

After a long winter in northern illinois, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest kia dealer to me . Castle kia in mchenry IL. The kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.

Front sunroof suddenly shattered while going down highway. Remaining glass was pushed outward and no sign of impact was seen.

Sunroof suddenly exploded while driving.

Our kia Telluride caught fire after sitting for about 3 hours. My husband had driven it that day with no issue. After it sat in our driveway for 3 hours, we noticed that it was on fire. The fire started in the back/underneath part of the vehicle. It was a complete loss.

Sunroof glass exploded.

2022 kia Telluride issues: 1. **sunroof:** completely broken. 2. **exterior window moldings:** fading and discoloration. 3. **axel boots:** need replacement with less than 60,000 miles on the odometer. 4. **child lock:** malfunctioning. -.

Paint is flaking on hood.

We went to get the vehicle serviced at a dealership we did not buy the vehicle from. We told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle from in missouri as completing the recalls. It’s not possible for them to complete them as we have lived in texas for the last 2 years. I called the dealership multiple times with no reply. I contacted kia corporate and they were told by the dealership in missouri that they had completed them on a different vehicle but marked them as complete on ours. After months of not hearing back with a way forward from the dealership or corporate. I do not know where else to go to get this corrected. It is in very poor taste to have to fight to get an error on the dealerships side fixed. The recalls are for safety issues with the vehicle.

Went to the carwash and the sunroof exploded.

While driving approximately 40mph down straight roadway without anything around, the vehicle has unexpectedly slammed on the brakes. This has happened four times to date (11/13/24 - 12/25/24). During two of the instance's lights flashed on the dashboard and indicated the front right corner sensor of vehicle. During the other two occurrences, lights flashed on the dashboard and indicated the sensor at the rear right corner of vehicle, even though the vehicle was again traveling forward at approx. 40mph. In each case the brakes were unexpectedly applied very hard for several seconds before returning to normal. There were no other vehicles around and no dirt or other obstructions to the sensors. Vehicle was brought into dealer for diagnostics and was told they could not duplicate the concern. I asked the dealership to contact kia for support and they refused. I then contacted kia directly asking for assistance in getting this resolved. They responded that they rely on diagnostics from the dealership and only if the dealership can duplicate the issue will anything be done. This is an extremely dangerous drivability issue of which the dealer agrees. But since they have not witnessed it firsthand, no further action is being taken to attempt to find and/or replace whatever part is malfunctioning. In searching the NHTSA website, I see several complaints where individuals have experienced strikingly similar complaints (NHTSA # 11538285, 11485486, 11457515, 11457281, 11589381) with this vehicle.

Subject: urgent safety complaint regarding recall delays for my kia vehicle dear national highway traffic safety administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child’s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [xxx] phone: [xxx] email: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The sunroof glass of the kia Telluride exploded while driving on the freeway. It sounded like a gun fired off inside the vehicle. Nothing hit the glass to cause this to happen.

The sunroof in my 2022 kia Telluride will not slide backwards to be completely open. It will slide about an inch then stop. Yesterday I took it to the local kia dealership who tried to clean the tracks. They told me that didn’t work and that I would need to bring it back, leave it all day and pay close to $400 just to find the problem. Today I was taking a look again myself and noticed the deflector is broken. The cheap plastic has just broken right off and the piece is laying there lifeless. Because I travel for work, I am no longer under warranty. An estimate just for parts to fix everything is close to $4000! without labor!! and, I did all of that research in 10 minutes which would have cost me $400 and a whole day without my car if I had done as they wanted. This is outrageous. My car is two years old and already things are breaking. I see in forums that this is not a new issue. Why isn’t kia doing something about this? people don’t have thousands of dollars to just throw around when we already pay an arm and a leg for the car anyway! I am now stuck with a sunroof that doesn’t work properly unless kia will put out a recall!!!!.

Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.

Description of problem: component/system: windshield failure/malfunction: the windshield on my 2022 kia Telluride developed a 6-inch crack that rapidly expanded to approximately 27 inches over the course of one night while the vehicle was parked in my garage. The crack appeared without any visible external impact or cause. Safety risk: the sudden and significant expansion of the crack compromises the structural integrity of the windshield, posing potential safety risks for the driver and passengers, including impaired visibility and reduced impact protection. Confirmation/reproduction: while the issue has not yet been confirmed or reproduced by a dealer or independent service center, I have found numerous online complaints from other kia Telluride owners experiencing similar issues with their windshields cracking without apparent reason or after minor impacts such as small stones. Inspection: the vehicle and component have not been inspected by the manufacturer, police, insurance representatives, or any other parties at this time. Warning symptoms: there were no warning lamps, messages, or other symptoms prior to the crack’s appearance.

Rear windshield spontaneously shattered. Turned on vehicle and shifted from park and as I pulled forward I heard a pop a noticed my whole back windshield just completely shattered. Didn't hit anything or nothing was thrown. Initially looked thought someone may have hit with something or thrown a rock when parked to explain the damage, but security footage does not indicate any such activity and confirmed with police.

I have a 2022 kia Telluride with 3 "urgent" recalls. Unfortunately, I am in the military and stationed overseas. The local kia dealer cannot view the recalls in their system. We contacted a kia dealer in our us home state, and they told us they cannot provide the parts or work to be conducted without the vehicle being in the us. As it stands, we cannot ship the vehicle back to the us when we move as there are recalls on the vehicle. We have an expensive paperweight and no clear path to fix the issues.

The rear sunroof exploded. Just happy the screen was closed or it would have rained glass down on my kids.

While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.

The sunroof basically exploded and shattered out of nowhere. We were driving on the freeway with no one else around else when we heard a loud pop like we got hit. It was so loud it woke up the 2 kids and the 2 yr old. We heard air coming through the closed sunroof and immediately pulled over and got out of the car. When we looked at it, the glass was shattered. Nothing hit us, there was no one around (had just passed through pueblo CO head to albuquerque. ) the load pop surprised my spouse that was driving which could have caused an accident. The 2yr old car set was situated in the middle seat which was right under the sunroof. The glass could have gotten into all our eyes or cut us. I called the extended warrenty and it does not cover broken glass. He said he heard of this happening before. I did a quick search online and it seems like it’s happened to many people. The sunroof just exploding for no reason. Will have to go through insurance to get it fixed. I added pictures (I couldn’t really reach to get the whole view) we have duct tape on it now.

Infotainment screen is blank most of the time. Backup camera works intermittently. Dealer confirmed head unit failure and stated software updates cannot be performed. Quoted approximately $7,500 for full replacement. Issue has been occurring for over two years, beginning while vehicle was still relatively new. Creates unsafe reversing conditions due to unreliable federally required backup camera display. Dealer classified as infotainment module failure. No recall issued despite widespread owner reports of similar failures.

Driving home on highway moving 50-60 mph when suddenly loud noise from roof of vehicle, pulled over and found sun roof glass blown out and appearing like it blew upward, sun roof was in closed mode at time.

Front sunroof spontaneously exploded.

? the issue I’m experiencing is with the power windows. The problem comes and goes—sometimes none of the windows in the car will roll down at all. When this happens, there is nothing I can do to get them to work. Other times, the windows work normally. This is a safety concern because if the windows won’t roll down, we have no emergency exit from the car besides the sunroof. The sunroof has not had any issues. There have been times when only the driver’s side window will work, but none of the other windows will, even though each seat can normally operate its own window without a problem. I have not had the car inspected yet by a dealer or service center. I was first checking to see if there were any recalls or other complaints, and I did notice other people reporting the same issue. No warning lights, messages, or other symptoms appeared before the problem started. It just happens randomly.

The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the kia dealership. I see online reviews where it's happened to multiple kia owners. This should definitely be a recall.

Driving on highway in dallas in high heat with no cars in front of me. Nothing appeared to hit windshield or fly up but windshield cracked at very edge of drivers side and cracked at least 12 inches across within 5-10 minutes.

This is the 3rd time my 2022 Telluride windshield will have to be replaced because of a crack from a small pebble on freeway. There is a defect of the windshield being thinner than most brands. There should be a recall to replace the windshield with a proper thickness one that doesn't crack so easily causing dangerous driving .

Windshield cracked unexpectedly.

Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.

The vehicle is available for inspection. The vehicle windshield just cracked while the vehicle was parked in a driveway. Something must be defective in the manufacturing process. Windshield that just crack for no reason can cause safety concerns while driving for the passengers and other vehicles. The car was not being driven but simply the windshield cracked. We have not yet got it inspected by the dealer or other party/agency. The issue has not been recreated yet. Since it was parked it is unknown if any indicator lights or other warning occurred. This happened in the city of orange California July 1, 2023. I would like a response from your agency about if others have reported this problem because Kia Motors was not very helpful. Where else can I get information about this issue? what else should we do? please help.

The car smells like vinegar when it’s first turned on. I believe it’s something to do with the air conditioner.

A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.

Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.

While driving in August 2022 some normal road dust or sand hit my car and chipped my windshield in several places. I called my resistall company and they sent a guy out in September 2022 and he said he couldn’t repair it because it wasn’t “bad enough” do not have a good picture. In March 2023, I was passing a vehicle going the same direction on the interstate and a small rock hit my windshield and instantly cracked it 6+ inches. I again contacted the resistall company and they informed me they couldn’t help because the crack was over 6 inches already, which it was instantly. Picture directly after incident attached. Red circle is where the rock hit. I, like many others, believe the windshields being installed on brand new Tellurides are defective and should be replaced at the manufacturers expense. Not to mention the resistall package the dealership insisted I purchase is pointless. Lessons learned but I’d hope to recoup some of that money back as well. In addition to my windshield, the finish on the trim on my windows is coming off so very discolored and looks terrible. They look like water spots but are not. Picture attached.