Table 1 shows one common steering related problems of the 2023 Kia Motor Telluride.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
After receiving my car on Friday morning 10/31 from the dealership, I drove to work, where all my dashboard lights popped on, I lost power steering, and I lost my speedometer (which is what it was in the shop for that whole week). I tried to drive it back to kia and it completely stopped working in the middle of the road, even though it was turned on, it wouldn’t drive or change gears. Leaving me stranded in the middle of a 50 mile per an hour road. I had to call the police to help me maneuver off the road.
While driving and/or starting the car, the power steering will go out, along with all safety lights/messages on dash, including check power steering, check forward collision sensor, check awd, check blind spot sensor, check parking sensor, etc. Only sometimes will turning the car on and off reset the sensor. Other times the car will start and all lights will illuminate and the power steering will not work. Happens intermittently, including while driving. Dealer and mfr have been unable to fix the issue due to the randomness. Additionally they have been able to see the lights malfunction, but the first attempt at repair did not address the issue. Car continues to lose power steering intermittently. Car is inoperable without power steering given the weight.
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [xxx] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Steering column makes a clicking sound when steering wheel is turned right or left.
Vehicle has warnings for epb and lane assist along with active recall for roll away. Cruise control does not work as well. Wheel jerks out of your hand while driving has been to appointment 7/1 in which vehicle was not repaired. Dealer claiming they had no record of a “diagnosis appointment” new appointment set 60 days out.
The car steering wheel locks up while driving. All of the safety lights/warnings pop up on the screen and the car steering wheel locks up and cannot turn while driving. This has happened 3 times while driving and it is very dangerous to not be able to steer. It is putting myself and my children (who are in the car with me) at risk when my car cannot steer. It is going to cause a major accident if this is not fixed. The car is a 2023 (one year old) and has had to be towed to the local dealership and then returned to me saying something was a "loose connection". It is once again back to the dealership now for the same problem.
On October 27th we were driving down the road and all of a sudden the steering wheel snatched to the left hard enough to put us over the centerline. My son was driving, he is around 200lbs of muscle and he couldn’t keep it from crossing the centerline. There was nothing in the road that should have caused avoidance and no audible alerts. It did it a second time after we made a turn on to another road but not quite as severe. Dealership was unable to duplicate so nothing was done.
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to kia service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!.
While driving , the power steering went out making steering very difficult and unsafe. A multitude of warning lights flashed on and off. Several warning icons were subsequently sent to our hone app for a period of 10 days while the car was parked and we were in hawaii. There is an obvious issue with the computers electrical systems that effect safe driving and continue to send false warnings to the app. This steering electrical issue will hurt someone if not fixed.
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The rear differential replacement did not fix the issue.