Automatic Emergency Braking problems of the 2024 Kia Motor Telluride

Summary: emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: while traveling approximately 65 mph on [xxx] , the emergency collision warning system in my kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing the rear of my vehicle to jackknife. The vehicle did not slow gradually—it braked abruptly, creating a serious risk of rear-end collision. Afterward, the car would not shift back into drive, leaving me stranded in a dangerous location in the middle of the highway. This is the third time I have contacted kia regarding the same malfunction with the emergency collision warning system. The issue remains unresolved and continues to pose a severe safety hazard to myself and other motorists. Date of most recent incident: [xxx] vehicle information: 2024 kia Telluride VIN: est. Mileage: 37,000 location: [xxx] summary of concern: this malfunction causes the vehicle to brake unexpectedly and lose drivability, with no valid reason for system activation. This could easily result in a rear-end crash or multi-vehicle collision. I am requesting that NHTSA investigate whether other kia owners have experienced similar incidents and whether this issue warrants a safety recall or software fix. This is my third experience with this warning system malfunctioning I have reached out to kia previously before. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle was parked(placed in park on gear shift) in a friends driveway, facing upward on approx. 15deg incline with the engine idling. My wife exited the vehicle and walked around the front of the vehicle to the houses front entrance where she spoke briefly with the owner inside the front door. On leaving the house the car was gone from where it was left parked. My wife found that it had rolled up the driveway incline until it hit a couple of pine trees at the top end of the drive and stopped. She opened the door and found the gear shift still in the parked position at which point she entered the car, placed it in reverse and backed out of the tree branches and took photos. The incident was immediately reported to kia America and the dealer. The vehicle has been at the dealer for 3 weeks now with no resolution, undergoing "testing". They say it is not operating the way it should be, but they have not been able to identify or correct the issue. Kia America has told me the issue has been elevated to kia factory tech support. Other than scratches there appears to be no major damage. Photos show driveway, trees that stopped the vehicle and debris and scratches.

We were departing [xxx]in barnstable, mass on [xxx]. As he entered the main road from the parking lot, my husband thought the driver on his left on the main road had a stop sign so he pulled out onto the street. The other driver did not have a stop sign and my husband hit him. We were going under 10mph so the air bags did not deploy. The “forward collision warning” did not activate nor did the “emergency braking system” function yet the plastic front end of our car was totally smashed and the side of the other car had just a large scratch and a flat tire. We had the car shipped back to denver where we live and emich kia declared it a “total” because they said the frame might be bent. I have contacted kia corporation and their ceo repeatedly to point out that their car malfunctioned and did not stop when it was supposed to stop. They do not care and did state that the car had only sustained damage to “crushable material”. Since the damage was to crushable material and the air bags did not deploy, it is obvious that it was a slow speed crash and the emergency braking system and the warning system should have functioned. This 2024 kia was our second 2024. The first new one we purchased stuttered violently and the check engine light illuminated each time we drove down from the colorado mountains. Once again, kia took no responsibility for this issue for over a year so our local dealer finally bought back that lemon and sold us the one that malfunctioned in the crash. Two faulty kia Tellurides in one year points to serious problems with this car and the kia corporation because they will not acknowledge problems nor attempt to solve them in a timely manner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was backing out of a parking space and the automatic emergency brake kicked in. It scared the daylights out of me. I was actively using my mirrors and there was nothing behind me and nothing else moving for that to have happened.

On multiple occasions, the automatic braking has engaged while reversing even though there has been no risk of collision. It has happened with no cars, pedestrians, or other obstacles in sight. The brakes engage suddenly and with no warning causing the car to come to a violent stop. In one case it happened while reversing off a main road into our driveway. The sudden and unnecessary stop meant that the front of car was jutting into the main road with oncoming traffic. In other cases, it has just caused immediate unnecessary concern that we have hit something. It is possible to disable this functionality but the setting cannot be saved - so it needs to be disabled every time you turn on the car. We have engaged with the dealer and with kia directly and neither have offered any solution to the problem. The suggestion seems to be that this is normal behavior for the car. From my perspective this is a defective system and is dangerous. At a minimum, it should be possible to disable it completely.