Warnings problems of the 2024 Kia Motor Telluride

My instrument gauge cluster went out. Black! no speedometer, no gas gauge and it didn’t increase the mileage when I drive the vehicle. No safety gauges working. Kia dealerships will not accommodate me that day to fix it.

I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 kia Telluride that have not been properly addressed by either the authorized dealership or kia corporate. Issue #1: front bumper sensor / mounting bracket failure the front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: unrepaired safety recall – door belt molding I brought the vehicle to an authorized kia dealership (fred beans kia of langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Despite multiple attempts to obtain clarification and direction from both the dealership and kia corporate customer care, I have received no clear confirmation of recall completion, no resolution of the sensor bracket failure, and no assurance that my vehicle is safe to operate. These unresolved issues raise serious concerns regarding: •the integrity and functionality of safety-related sensor systems •proper execution and documentation of safety recall repairs •manufacturer and dealer respons.

While driving on [xxx] the check engine light came on and engine started shaking and making abnormal noise. I was afraid to keep driving so requested a tow to bramlett kia in decatur, al. I told the service dept the issue as well as the issue listed below that I've been experiencing, and they told me it would be 3 weeks before they could even assess it as they are extremely backed up. I'm hoping the dealer service dept. Can reproduce the issue once they assess it. It has not been inspected by anyone else. I looked up my VIN # to make sure I had not missed a recall but there is no recall on my VIN #. Another issue I'm having is while using the lane keeping assistance the vehicle responds with the forward collision warning and brakes automatically when there is nothing in front of the vehicle. If this were to happen when a vehicle was behind me this would put all of our safety at risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Software malfunction left the primary dashboard and all associated systems inoperable and in an unresposive state.

Intermittently, the forward collision system engages (including self-braking) inappropriately when car is moving and there are no objects that should engage system. Happens at lower cruise control speeds most often. I started noticing after an update was installed to my vehicle in late Aug 2024. I went to jeff wyler fairfield kia, 5815 dixie highway, fairfield, OH 45014. They refused to fix issue for unknown reasons. Obviously, a car braking suddenly without warning when moving is a serious issue that can result in serious injury, death.

Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.

On multiple occasions, the forward automatic breaking system has forced the breaks to turn on when there was no potential collision, causing the car to auto break/slow down in the flow of traffic and nearly get rear ended. The collision warning system triggers and the breaks quickly come on, out of my/the driver’s control. It has happened multiple times with family members in the car including young kids/infants/while I was pregnant and getting rear ended would be very dangerous. I’ve taken the vehicle to the dealership twice and have been told they are unable to replicate the issue and therefore unable to help.

When driving with my speed control set at 35 to 45 mph, I will sporadically and without warning get a forward collision warning, and the car brakes. When this occurs, there is absolutely nothing around that should cause this warning. The warning occurs for no reason at all. I took the car to my kia dealership and also provided them with videos taken at two different times. They kept my car for seven weeks and just returned it to me having done nothing to fix the problem. The reason stated was that the kia engineers felt that they needed to have the dealer reproduce the problem. Because it is sporadic one, the dealer was not able to reproduce the problem. However, the dealer did acknowledge that I had a problem, but said there was nothing more they could do. The danger is that if someone is following you closely behind and all of a sudden you get this forward collision warning that breaks the car, the car behind has to break suddenly in order to avoid a rear end collision. I have researched online and find that there are other owners of this same car that have had the same problem. I found only one instance where kia accepted the videos as evidence of the problem, and apparently gave the dealer instructions that when accomplished, seem to have fixed the problem. I have tried to include several videos of these incidents but can’t figure out how to send them to you.

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.

Navigation system shows the directional cursor moving sideways or upside down. This causes the vehicle to constantly alert loudly and with large red do not enter signs on my dash and heads up display. The system audibly alerts over and over for the driver to turn around “wrong way detected check driving direction immediately!” this has been going on since I drove off the lot. The kia service agent have me waiting for a navigation update that has never come or have not given me a date when to expect this fix. I am confident that the repair will not fix this problem.

I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls.

The forward collision warning has been turning on and off for no reason. River oak kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.